The Roosevelt Hotel

It was 2019 when we stayed in this hotel. The room was very lovely and clean and the bed was very comfortable. The hotel staff ( maids) were outstanding. They were so kind and helpful. They were a delight in themselves. Always happy to see you and always had time for us. A good hotel.

I love this hotel. I loved to room, that it took an hour to get hot water - not so much. The lobby was beautiful and the staff was better than I expected for NYC. It is super close to everything you want to do downtown. I hope Tony is still there because he was amazing. It’s been a while since we stayed (6/2019) but when we come back we will stay again.

The lobby and staff were great. The breakfast at the hotel was delicious one of the best I've had at a hotel. It isn't complimentary but it is worth it! I think that the rooms need to be updated. Our room was extremely outdated. I love historic hotels but some updates could be made while maintaining the old fashion vibe.

Nice hotel. Manager gave me a complimentary bottle of bourbon. Air conditioner wasn’t working but they sent a repair man to walk me through it and fixed it. The radio mysteriously kept turning on and playing the same dang song. Had a good night sleep though. I stayed in room 1408.

The hotel lobby is nice and the staff are very friendly. The rooms are quite small and smell a bit musty but that is to be expected due to the age of the hotel. The water pressure in the sink is low but is decent on the shower. There is a nice TV in the room with good cable, which is a plus. Overall, we're enjoying our stay at this hotel.

Very rude staff, that cannot be bothered to help. For a hotel of this standard I’d expect a lot better. Despite asking for a non smoking room our floor stank of smoke. Our room felt like a glorified store room it was so small we didn’t even have a bedside table. The bathroom was very dated. Staff didn’t even know the restaurant opening times. The location is fantastic right next to grand central and a short walk to major attractions. The entrances and lounge is grand and impressive. Would only stay again due to the superb location. They should charge a lot less if they give bad service and give ridiculously small rooms

The hotel is located in an ideal spot. You really can't go wrong if you are going to do any sight seeing. The staff is very efficient and courteous. We asked for a refrigerator in our room and even though one wasn't in the room on arrival, one was brought up very quickly after we brought it to their attention. The room is a pretty standard hotel room. Bathroom is relatively small, beds are clean and comfortable. Only complaint about the room, there is no dresser or anything to unpack your clothes into. Really the only thing I can truthfully complain about is the elevator broke while we were there and we had to walk up 10 flights to our room. Not a big deal for me but could certainly be if you can't make it up the stairs. Overall we have really enjoyed our stay.

This place is gorgeous and stunning. I took a tour of the hotel with my class and we got to see the rooms they offered and the back. Even though we were not official guests. Everyone treated us as of we were staying there. Everyone who works in the kitchen is super nice as is those in the front. Everything is kept very clean and tidy. Only thing about the rooms is that they are gorgeous and make you feel like you are in luxury but the bathrooms do not convey that message. Walking Into the bathroom and you may feel you stepped back. They don't go with the overall aesthetic of the rest of the hotel. The different ballrooms are beautiful and wonderful. Beautiful chandeliers and drapery. Felt like i was rich beyond measure.