Louis Smalls
Google
I don’t know what’s going on at the bean, but I’m tired of the disrespect. I’ve let a lot slide up until this point, but now I have to say something. I’ve been going here for over a decade and the service has never been so poor. I don’t even hang out there anymore, but even my experience of placing Togo and pickup orders has been extremely subpar. For one, why are the baristas acting like catty high schoolers. The person in front of me there all smiles and friendly. Then I get to the front and they’re frowning and acting upset. I don’t bother these people. Why do I get the attitude? It feels like some sort of racial tension or something. That’s my only explanation. They’ve gone as far as ignoring me and taking the order of the person I’m with, but the latest issues seem to be the final straw for me. I’ve been vegan for a decade and this is a place that purports to accommodate that, but the baristas have repeatedly given me non vegan items my past few visits. First it was the vegan breakfast burrito, and I should have just stopped going there then, but I know people make mistakes so I gave them grace, but today was a bridge too far. I ordered a cold brew with oat milk, and the barista made it with whole milk, luckily she labeled it, so I just asked if she could fix it. Instead of getting a new cup she just tossed the old coffee out and made the new one in the same cup. I don’t even think she rinsed it out. Disgusting. Terribly disrespectful as well. I can no longer spend my hard earned money here, and would suggest that any other black people in the area do the same.