Jonathan Selub
Google
This place is described as a study area, but there are no outlets for computers. And the bar format is not exactly comfortable for studying. But that is neither here nor there, I had an unpleasant experience and I will not be coming back.
When I attempted to charge my laptop in an area on the bar (away from any customers, mind you), the waitress in a passive aggressive manner told me it was not allowed. I went to charge my lap top in the front and that worked for the moment.
My brother was going to order, and when he asked me, I said I did not want anything. The waitress heard me, and threateningly told us that if I did not order we would have to pay a hourly fee to study there. Keep in mind, this was 40 minutes before the curfew for laptops, the establishment was half empty, my brother had already agreed to order something, and I never implied I was not going to order at all, only that I did not want something in that moment. The unnecessary aggression was uncalled for. I told my brother to cancel his order and we left. I have no problem paying fees or ordering something, but the waitress' rude behavior made the experience of this place unnecessarily hostile and unwelcome.
Edit:
I appreciate the reply; I understand the logic behind needing customers to purchase things to keep the business open, I understand the hourly fee. I only ask that this policy is displayed more clearly so it's very unambiguous (perhaps I missed the signs? I was not in there long admittedly...).
The google maps display is also deceptive, though, because the hours are displayed as the establishment closing at 11pm, which I believe unwittingly draws customers in who come in thinking the business is somewhere they can study until late. Generally, cafes in San Francisco seem to close early, so when they come into this place, they are bound to be upset when they find out the actual "study hours" end at 5 pm. Hopefully, you can find a way to communicate this through the limited interface on google maps. Or maybe you could also offer a list of cafes / establishments at the entrance or bar that accommodate people working/studying late upon entering the place.
For anyone reading this, the Yemeni cafe maybe 20 or 30 minutes by foot away was where I ended up studying, and did not impose fees.