Brad S.
Yelp
Walked in around 7pm on a Saturday. Interior of place was comparable to a sauna. Hot, humid, no air movement, just gross.
Sat at outside bar on patio, thank God it was a perfect Tampa evening. Service as far as drinks and refills was good the whole time, but then we ordered food and everything rapidly went downhill.
We were sitting next to regulars so the three bartenders that night, a female and 2 males, paid much more attention to them than us and were doing several shots with them over the 2-3 hrs we were there. The bartender who had mainly been taking care of us, Justin, was legit drunk after the halfway mark of our visit (my first visit here ever mind you) and so he completely forgot to put both my and the regular's next to me food in. I waited over 35 min for the corned beef brisket special and her approx the same for whatever she ordered and we were told the kitchen was backed up, however i watched as the couple across the bar who ordered after us got their food in a reasonable amount of time. So we have a drunk bartender who's now forgetting to do his job and then lying right to customer's faces about it. So stupid, he literally yelled out to the ONE guy in the kitchen, "I JUST PUT IT IN!" LOL. Again, first experience of this place ever.
Corned beef brisket sandwich comes out and it's a disgusting overcooked patty of mystery meet that has the texture of shoe leather (corned beef AND brisket both are supposed to be pulled meats). The little side of homestyle potatoes it came with were good and i ate the 10 little pieces of them cuz at this point was starving. I tell Justin it's awful and simply ask for it be removed from the bill, but he says he'd hate for me to leave hungry, am I sure I don't want anything else? So i said sure, I'll do the pulled pork slider (little $6 app). That came out and was really good.
Fast forward to getting the check and the special shoe leather sandwich ($24) is still on there with the $6 slider comp'ed and zero'd out. I wait another 15 min for him to come pick up the bill and tell him the wrong item was comp'ed to which he says but you ate the potatoes and some of the sandwich. I reply i had a single bite of the sandwich and that's how i determined it was terrible, and yes i ate the ten little potatoes cuz they were good and i was starving. I should be paying for what i ate and you should be comping what i didn't. He says, ok I'll take care of it and walks away. This is where it got weird and emotional and argumentative and cringey for zero reason.
He decides to walk back over only a few sec after walking away and start right in with, "So how much do you think you should pay cuz you ate the potatoes?" Couldn't believe one sec ago he said he'll take care of it and now two secs later is trying to barter with me so i don't get to have eaten free potatoes after waiting for the most disgusting sandwich I've ever ordered. I indulged it, trying to be fair, and said I'll pay $8 for the potatoes. He says, ok so you want $15 dollars off? I'm gonna make it $10 off!" And storms away like a bratty tough guy having a temper tantrum (yes, this ALL happened exactly like this. I am FAR from a Karen, lol)
I walk inside and meet him at the center bar closest to the register he's at while he's making obvious body language of annoyed and just being a giant baby. He hands me the new bill and now the $6 slider is added back on and only a total of ten dollars from the $24 special shoe leather sandwich is removed. I asked him why won't you just do what's right and instead are getting mad for nothing. It's not your money. And he goes, "I'm not mad but you're making me mad." Lol cool bro. Great customer service when all i did was order something that both you and the kitchen effed up horribly. I finally got the better and slightly older of the two male bartenders to fix it properly for me after explaining what happened and told him i appreciate you making this right, and i did start this night wanting to come back here, but now, unfortunately, i can't and never will. All because one beta-boy, emotional bartender got drunk at work and the single cook in the kitchen was making God knows what as the special. Crazy, stressful first experience for no reason. 2/10. DO NOT recommend.