Sparky H.
Yelp
This hotel is old-fashioned in both the best and worst senses. It offers old-school grandeur and courtesy. However, it's sorely in need of modernization.
There are definitely some pluses. The public areas are opulent, with lots of marble, chandeliers, and cushy furniture. It's located just a hop, skip, and jump from the Alamo. And every staff member, without exception, bent over backwards to be warm, welcoming, and helpful.
Ah, but then there are the minuses.
There are three main elevators, but two of them were out of service. This made for some very long waits. It was hardest on the hotel staff, such as housekeepers and bellmen who couldn't get their carts in because the elevator was already full. (There was another working elevator at the back entrance, but this wasn't obvious if you came in through the main entrance.)
Sometimes lights in my room went on and off on their own. I don't think this was an electrical fault; I think it was an automated process aimed at keeping the room brightly lit at certain times, such as when guests first arrive, while saving money on electricity at other times. But I don't really know.
There was no place to plug in my computer. There were only four outlets by the desk, and all of them were in use, for the lamp the coffeemaker, etc. (See photo.) I did manage to plug in my computer by unplugging the coffee maker. I asked them to send up a power strip, and they did, but it had only two-pronged outlets, not the three-pronged ones you need for a computer.
The shower had both an showerhead and a hand shower wand. There was a switch you push in to go from showerhead to shower wand. However, to go back to showerhead, you have to turn the water off! That's the only way to make the switch pop back out; trying to pull it out does nothing. Then you have to turn the water back on and hope you can find the right temperature again.
There was a TV in my room but no remote control for the TV. I had to call down to get one.
A beautiful large window in the entryway, which had a nice view, was covered by a shade that couldn't be raised or lowered. That left the entryway very dark. (See photo.)