The St. Regis Hong Kong

My fiance and I stayed at the St. Regis Hong Kong for the conclusion of our engagement trip. We can honestly say this was one of the most spectacular stays we have ever had in our lives. We were upgraded to a suite to celebrate our special occasion. The suite was spectacular. The design is incredible and we still talk about the room all the time. The views are also spectacular. My fiance has celiac and is gluten free. I communicated this to the staff and they made a gluten free cake special for her. The food is spectacular. We dined at Run one evening and the butler team had communicated the occasion to the restaurant. The breakfast and bar are also excellent. The hotel facilities are superb. It is impossible to find fault here. In every sense, the St. Regis butler team went above and beyond. Special shout out to Max, my fiance cannot thank you enough for everything! We are now designating our honeymoon and intend to conclude it in Hong Kong just so we can stay at this hotel again. Truly an unforgettable stay and we cannot wait for our next!

We came here for after dinner cocktail. We were pleasantly impressed by the design of the cocktail menu. They even came up with a board game for the cocktails. Our waiter Rahul was wonderful. He was warm friendly and funny. Highly recommended if you are around and look for unique drinks and great hospitality experience.

St. Regis Hong Kong is truly on another level. We’ve stayed at a number of high-end properties around the world, and this experience stands out as one of the best. From check-in to morning breakfast to the gym, the service was consistently outstanding. Special mention to Citra in the Drawing Room — she is exceptional. I casually asked the front desk about a flower they had on display, and later that afternoon, one was delivered to our room along with a hand-drawn picture and a personalized note. It was such a thoughtful touch. They also surprised us with a birthday cake for my wife’s birthday, delivered right to our room. What amazed us most was how every staff member seemed to remember our names — a detail that made the experience feel incredibly personal. The rooms are beautiful, the beds are extremely comfortable, and the fitness center is top-notch. The pool is smaller but very nice; if there’s one small improvement, it would be adding a hot tub. If I could give 10 stars, I would

5-Star Review for The St. Regis Hong Kong – Exceptional Butler Service! I had the pleasure of staying at The St. Regis Hong Kong on April 1st and 2nd, and I can confidently say it was an unforgettable experience for my family. From the moment we arrived, the hotel’s signature Butler service truly set the tone for a luxurious and heartwarming stay. What stood out the most was the impeccable Butler service – it’s truly one-of-a-kind. Every request we made, whether through messaging or in person, was responded to almost instantly, and the team handled everything with remarkable efficiency. For instance, they surprised us with a beautifully arranged dessert setup, complete with a heartfelt anniversary card that made our celebration even more special. The attention to detail was evident in every aspect, from the elegant presentation of the treats to the thoughtful touches that made us feel so welcomed. The room itself was stunning, with a sophisticated design and all the amenities you’d expect from a 5-star hotel. The staff’s warmth and professionalism made us feel right at home, and the Butler service elevated the entire experience to another level. It’s rare to find such personalized care in today’s busy world, and The St. Regis Hong Kong truly excels in this regard. I highly recommend this hotel to anyone looking for a luxurious and memorable stay in Hong Kong. A huge thank you to the Butler team and the entire staff for making our trip so special – we can’t wait to return!

I was at the bar tonight. The service was amazing. Very nice recommendations from Rahul. The variations of cocktails were incredible and also unique. If you go to Hongkong, I really recommend this hotel!

My stay at The St. Regis Hong Kong was a truly beautiful and memorable experience. The hotel is elegantly designed with a calm, luxurious atmosphere that makes you feel welcome from the moment you arrive. The room was spacious, stylish, and exceptionally comfortable — a perfect retreat in the heart of the city. I especially appreciated the à la carte breakfast, which was included in my package. The quality was excellent, with a great variety of well-prepared dishes served in a refined setting. What truly made the experience stand out was the fantastic service. The staff were consistently warm, professional, and attentive throughout my stay. The concierge team in particular were outstanding — incredibly helpful and knowledgeable, always going the extra mile to ensure everything ran smoothly. Every detail at The St. Regis is thoughtfully considered, from the dining options to the personalised touches in the room. It was a thoroughly enjoyable stay, and I wouldn’t hesitate to return.

One of the finest stays in Hong Kong ✨. From the moment you arrive at The St. Regis, the service is flawless — polite, professional, and intuitive. The butler service truly sets it apart, always available without being intrusive 🛎️👏. The room is incredibly spacious by HK standards — modern, elegant, and well-lit with stunning city views 🌇. The bed is ultra-comfy, and the bathroom feels more like a spa, complete with a rain shower and deep soaking tub 🚿🛁. Small touches like the welcome gift and thoughtful amenities made the stay feel personal and luxurious 💝🧸. The lobby and common areas are tastefully designed with warm lighting, high ceilings, and modern aesthetics. Everything smells amazing, and you feel like you’re walking into a quiet retreat from the bustling city 💐🛋️. Great location in Wan Chai, close to the MTR and major shopping or dining spots. Ideal for both business and leisure travelers. It’s not just a hotel — it’s an experience that wraps you in comfort and elegance from check-in to check-out. Will definitely return for another staycation or celebration 💯🍾🖤

A little visit to the st Regis bar for friend birthday, Rahul is the best service I seen, warm and heartful. Wonderful service. Excellent explanation on drinks,knowledgable. Little chess game is so fun.also very drinks and food we ordered is wonderful.

For a great location and amazing view, it doesn't get any better than the St. Regis. The hotel sits on the top 20 floors of this skyscraper, once the tallest building in Shenzhen, even without the distinction you can still enjoy drinks on the hundredth floor, which is plenty high enough for a good view. The hotel is beautiful, the staff always extremely attentive, they are phenomenal about cleaning the room multiple times a day and turning it down in the evening and putting on "spa" mode. The Elba restaurant has some great high-end dining options and the bar offers high end drinks as well. The location is great with KK Mall right across the street, access to the metro and Mixic on the sub floors. When I visit, this is the only place I stay and highly recommend.

Spent last weekend at the St. Regis in Hong Kong. We got upgraded to a corner room. For a hotel room in HK, the room was very spacious, which includes a corner booth & seating area, large bathroom with separate shower & large bathtub, and all the amenities you'd expect at a top tier hotel in HK. The amenities on site are excellent: two Michelin star restaurants on site, and amazing bar, spa, pool, gym, etc. You get butler service like at all the St. Regis hotels, which I typically underutilize. I called them for ice once. I'm bummed that I didn't get to try either of the restaurants on site, but we did manage to squeeze in late night drinks and snacks at this bar, which was excellent. On par with some of the best bars in places like NY and SF in terms of food/drink quality and creativity. Location is great, very close to the ferry, if you want to ferry across the harbor. Very accessible via walking/MTR/cab to everything else you'd want to see in the city.

7000th Marriott Hotel in the World Attention to Details Elegant and Classy Personal and Homey The St. Regis Hong Kong feels like a home away from home or even better than home? The moment when I arrived, I felt really welcome. The staff here a lot still in training were enthusiastic and friendly. The butler team here walked us to our room, check us in and gave us an good orientation. They also provided any services you need: tea/coffee service, restaurant reservations and more. The standard room is spacious. Tastefully decorated in a neutral tone. Everything here is top notch and fit the needs of the higher end clients. The view though is not full harbour view, but you do have a glimpse of the Kowloon side. Location wise is perfect for me. Walking distance to MRT station. Taxi readily available just let the front desk knows. There are plenty of dining options around in Wanchai and Causeway Bay District. We enjoyed the facilities so much at The St Regis, we hardly leave the hotel... We even ordered room service one evening.

We were lucky enough to stay here during the grand opening. We were greeted politely and escorted up to be checked in at our room by our butler Andy. Andy was fantastic! He was so professional, informative, elegant, and genuine! He provided a great room orientation. The entire hotel, but specifically the room, is brand new, clean, modern, and super luxurious. We attended the St Regis Champagne sabering which was awesome, then proceeded to the St Regis Bar. Wilson was our bartender and was incredibly cheerful and friendly. He told us the story about the famous St Regis Bloody Mary and also provided great recommendations for eating dinner later on in the city. I was sad the pool was not yet open, but the spa and fitness center were definitely gorgeous and ultra luxury. Congratulations on a great opening, St Regis HK team! Spectacular job.

My new favorite hotel in all of ASIA. Once again I would like to reach out personally and thank you for the experience and memories during my short stay. There are no words to describe the professionalism of your team/staff. Starting with the bell boys, upstairs to the team members in the lobby, and last but not least my personal in house Butler program. Every interaction is important, even if it's a simple hello. It matters. Today we live in a world where we rather take the time to complain than share positive experience. I hope this email is taken to the highest level in St. Regis to share with every level of management. A few people I would like to mention: Rachel Chung: An individual that has so much love, hope and PRIDE when talking about the St. Regis brand. I had the pleasure to interact with this young up and coming future manager. She possess many ingredients ahead of her time for a better tomorrow (her future), and this is her not even knowing. The words and action she choose during my walk through in my room wasn't something she was taught nor trained. It came from her heart because of her dedication, devotion for this business. I hope her contributions and work won't be over looked. Keep up the good work. Jimmy: If I remember correctly his name tag stated Jimmy, apologies if it's incorrect. It was approximately 3am when he came up to my room 2107 for a request of a Zip Block bag to Seall tight my cigars. There was no Zipblock available so he immediately started thinking outside the box to find any solution to store my cigars properly. He knew there was a type of bag to store food with a machine to suck out the air. I asked if he could leave a little amount of air so it doesn't crush/damage the cigars. He came back to my room in less than 7-8 minutes and walaaaaah! Thank you for your fast response and action. Thank you again. Allan, Lobby, Valet, and other team members: Because of the current political and protest situation in HK, the team worked together in figuring out my best routes and option for transportation. I notice their communication was absolutely above par. Even going the extra mile in printing out a map, with highlighted routes and ferry schedule as well. Thank you for getting me to my destination safe and sound. Luis: This gentlemen was in Bali at the time of my check-in and stay. He was online and updated me with the best information of protest scheduling for 2 straight days (48 hours). He gave me details of the safest option to navigate through HK for my business meetings and was my mobile tour guide. Thank you Sir for your efforts and advices. Daphne: Although our encounter was short, thank you for being genuine and thoughtful. I've visited over 47 countries, stayed at many types of Hotels across the globe. Your sincere concerns and inquiries to my stay was a meeting I wish most people experienced. You see, when anyone ask you how was your stay or even to how's your day, usually it's a protocol, and front most put up. With Daphne, I could tell that she loves her job and is will to listen to any feed back. There really is no feed beside thank you from the bottom of my heart,. The St. Regis HK team members represented the highest level of communication and customers service I have ever experienced. That is a FACT. Best of all, what made it a FACT is everyone was helping with their HEART, not because it's their job. That is what makes coming into work and finding solutions easier. Thank you everyone, hopefully our paths will cross again.