Maité P.
Yelp
First-time customer at this place. I came here with some friends based on the great reviews. What we weren't expecting was such awful service. The host had a terrible attitude and lacked communication skills.
We were a party of eight, and two of us were smoking outside. The host refused to seat us until we were all standing in front of her, claiming that people had lied to her before about the number of guests. We explained the situation, but she still refused to seat us. We decided to wait until everyone was finished, and when we finally walked inside the restaurant, I informed her that we were now complete--there were eight of us. While we were walking in, based on the layout of the stairs and entrance, she asked me not once but three times, "Are they here?" I responded, "Yes, there are eight of us," but she kept asking, "Are they here?" with an extremely unprofessional attitude. I confirmed again, "Yes."
When she finally brought us to our table, she said something to the waiter right in front of us. To end this story, we were served by another waiter who provided us with proper service--polite and professional.
By the time we finished eating, the host came to our table and handed us the bill without asking if we were done or if we had requested it.
The food was good, and the portions were very generous. However, I would never return to a place that has no idea how to treat its customers.
I could even say that because we weren't locals, we were mistreated without any logical reason. One of our friends, after seeing the host's attitude, wanted to leave, but we insisted on giving them a chance (I was one of those who insisted). Never again.
Hope your experience is different and better than mine. :)