The Time New York - JDV by Hyatt

I had a great experience! The room was clean with a view not looking directly into another building. I was able to check in early with no issue when I messaged the hotel earlier than morning. Was given 2 vouchers for breakfast which was a nice surprise by Michael. Happy hour from 5-6 was lovely as well. Overall would stay again for the proximity to time square and how well I was treated.

I’ve stayed at The Time 1.5 years back and was satisfied back then — although upon my check in then there was a half eaten sandwich in the refrigerator. This time I was highly disappointed. 1. Rooms were dusty when I checked in, and even after they did housecleaning, the room was still dusty. They probably only change the sheets during housekeeping, and not anything more. As a result, my face started breaking out full of pimples. 2. Items were falling apart : hanger was broken, the magnetic strip of the bed was falling out, the lamp was wobbly. 3. Was told that they would give 2 complimentary bottles of water in the room every day, but we never received it. We always had to request at the front desk 4. Toiletries in the room were mini sized, which was mostly not sufficient. The hotel is in a convenient location for sure, you’re in the middle of Times Square and lots of theatres. However, there are many better hotels in this area. While the staff was friendly and service was good, they even allowed us to check in early without us requesting for it which is a huge plus, probably will not be back again.

Our experience at The Time New York was filled with mixed experiences. I thoroughly recommend the location as you are only 100m - 200m away from times square, great food places, and shopping. The hotel rooms were pretty average. The room was very dusty, and the bathroom was outdated. My partner and I also had trouble sleeping due to a broken shower noise from another room, which didn’t turn off for the entire duration we were there. Most of the staff were quite friendly and greeted you upon arrival. I did find some of the staff not very welcoming and seemed bothered or annoyed when we walked in. We also had a staff member not open the door for us when we were leaving the hotel with all our luggages. He just stood there and watched us struggle trying to open the door to leave. Overall, I did think our stay was pretty average for the price we did pay. We are fortunate that the overall city made up for our experience 😁

I absolutely love this place! I visit NYC about 4-7 times a year for work, and I always book my stay here. While I'm not a huge fan of being so close to Times Square, it's really not as bad as you'd think. There’s a little light from Times Square, but nothing overwhelming. What really makes this hotel stand out is the staff—they are always fantastic and welcoming. It’s also in a great location, within walking distance to plenty of food spots. One of my favorite perks is the free wine and cheese hour around 5 PM, which has definitely become a key reason for my repeat bookings. Who can say no to free wine and cheese? The rooms are consistently comfortable, with cozy beds, and it's a fun touch to have the TV embedded in the mirror. Definitely recommend staying here!

This hotel was in a wonderful location, walkable to almost every manhattan attraction! But let’s talk about the service here. Every single employee we interacted with was the nicest and most attentive person ever and that made the experience super enjoyable. Emilio from the lobby was particularly delightful and contributed to our amazing experience. The complimentary happy hour is a wonderful addition as well. I would stay here again just because of the service. Great overall experience!!

I hadn't heard of the Time hotel prior to booking it and I was skeptical of staying so close to Times Square and Broadway theaters BUT I'm a new fan of the property. The prices are reasonable and they have room types that would meet the needs of most people. I was in town to relax for a weekend and didn't really have a plan. Enter the knowledge of concierge Erik who helped me figure out what to do and even hand delivered some tickets he got for me along with a l thoughtful amenity. I will definitely be back and recommend that you add it to your list too.

I celebrated my girfriend’s birthday at the Time. Before we came, I called to request a small decoration for my room and the outcome was incredible. The staff made it so cute and my girlfriend loved it. I attached an image below (my cake was mine). My room is really modern and clean and the hotel is right next to times square which is great to my plan. Thanks to all of the staff here! Highly recommended!

Great location but hotel needs updating. Scratches and dings on the wall/floor. TV in mirror sounded cool but quality wasn't the greatest. Staff is top notch. Small as you would expect of most NY hotels. But I'd stay again given the right price; being steps from theaters and food was great.