The Toothsome Chocolate Emporium & Savory Feast Kitchen™

Tony! Our server was fantastic! To start he agreed to serve us in a section outside because someone had taken our seats. He gave great recommendations on food which every one was great. Duck, pot roast, meatloaf and the burger all were very tasty. The dessert was not only appealing they even have dairy free options.! That atmosphere was over the top. Great experience

I want to start by saying we stayed here a week and we're so excited to try this restaurant it was high on our list but our ONLY awful experience. It looks so cool and all the sweets and food look beautiful even in person. However, it's awful. We started off with shakes first and that was yummy and cool (we were not told we could take our cups though and are disappointed as we didnt finish them, and they were very expensive). We waited over 25 minutes when the restaurant was pretty dead for food that was actually disgusting, and warm but not hot. It looked really pretty but it was gross, we chalked it up to maybe we ordered the wrong thing. So we paid and tipped regularly, and when bringing back our receipt our waitress asked if we wanted boxs, we let her know no, we didn't really like it, she didn't ask us any questions just "okay" and took our plates away. We were just thinking it was a fluke we ordered wrong or maybe this place was meant to mostly be a sweets place since the shakes were good. BUT THEN we went to the bakery area and bought 2 cakes the pistachio one and the strawberry one and 2 chocolate Mousse shots (Carmel and dark chocolate) we took them back to the hotel and to say they were awful is an understatement. The cakes were dry, what looked like cream was hard and thick frosting and the pistachio did not taste like pistachio. The cute chocolates on top also both tasted like there was soap in them??? How do you mess up chocolate that bad? One was white and one was dark but both tasted like soap. We ate so many places and deserts in the park most not as fancy or expensive as this place and this is the only place I have anything bad to write (there was even a hair in one of the other restaurants food and I still would leave them a 4/5 rating.) This was truly disappointing and gross we had such high hopes and will truly never enter this establishment again. Also not sure when I'll be able to stomach chocolate again.

Toothsome Chocolate Emporium blew us away! The food was absolutely delicious—everything from the entrees to the over-the-top desserts were crafted with such care and creativity. Not just a gimmick—this place really delivers. But what truly made our visit unforgettable was Sarah, our server. She was beyond amazing—warm, welcoming, and incredibly attentive. She gave the best recommendations, kept the energy upbeat, and made us feel genuinely cared for. It’s rare to find service this good these days. Sarah made our experience feel special from start to finish. If you’re visiting, definitely ask for Sarah—you won’t regret it. Toothsome is a must-visit for anyone who loves great food, great vibes, and even better service!

The food was good, but it was more of the kitchen not listening to requests. Also bringing out the warm chocolate bread, completely cold and upside down. We were there on off hours, and there were plenty of empty tables so it definitely was not an overwhelmed kitchen staff. The place is fun to be in and there are a lot of great fun things on the menu so I don’t want to bash it because I feel like everybody should go here at least once, and come with an appetite. The vegan steak sandwich was delicious. The fettuccine Alfredo with a modified edition of broccoli, it was also good as well as the truffle fries. The tuna melt was tasty, but also, not warm. If you have picky eaters, don’t come here. There isn’t anything traditional on the menu.

This restaurant is more about the service and unique atmosphere and uniqueness than a gourmet dining experience, although the food was pretty tasty and portions are huge! Really enjoyable overall and I'd recommend you visit. There were 2 costumed characters dressed in 1800s garb, Penelope and Jacques (a robot type character with a funny walk and cheerful disposition/interaction) roaming about and engaging with diners, which added much to the fun experience! Had the Chocolate Waffle which was pretty tasty. My brother had the Chicken Citrus Salad. Others in my family had the French Country sandwich, and Avocado Toast. Most of the food could use a lil extra something. Our server Peyton was sweet, knowledgeable, and helpful. Highly recommend you visit for a fun, memorable dining experience! There's also a cool Merch store with obscenely tempting chocolate treats. Such a pleasure to see, and enjoy in moderation lol!

We continue to come back to The Toothsome Chocolate Emporium and are always so impressed. We've never had trouble as a walk in party; the longest we've had to wait is 10 minutes. Their food items include a variety of appetizers, hamburgers, vegeterian, pescatarian, and gluten free. The dessert is truly an experience of its own. It's fun and whimsical inside. The servers are always accommodating, friendly, and fast. I cannot say enough positive and the pictures do not do their appetizers and dinner Meals justice. Its 3 days later and I'm still thinking about how delicious the food was.

This restaurant is a must try experience whenever going to to Universal City. Tried the swordfish ratatouille and the signature Two Chocolate Stout. I've now tried both locations but always wanted to try the original in Orlando. I will say the interior view and atmosphere is better and more open in the newer Hollywood location. Other than that both restaurants consistently are savory, have exceptional service and taste. I do recommend booking a reservation ahead of time as it does get busy.

We enjoyed delicious cocktails, a flavorful dinner, and of course, dessert that stole the show. The cocktails were creative and indulgent, the dinner options were hearty and satisfying, and dessert was a full experience all on its own — rich, decadent, and beautifully presented. The whimsical steampunk atmosphere makes it feel like you’ve stepped into another world, and the staff carried that energy with friendly, attentive service. Whether you come for dinner, drinks, or just to indulge in one of their famous milkshakes and cakes, this spot is worth the visit.

We are in universal studios for the weekend, and I had read great reviews about the Toothsome chocolate emporium. This was a must eat fantastic spot! The exterior is just beautiful with 2 large chimneys + gizmos and gadgets. As you walk inside, the same design continues. We sat upstairs, which gave us a nice view of the whole entire restaurant. Our server was Melissa and she was so kind and gave us the best recommendations for all of the food. We started with the truffled brie fondue dusted with chili coco powder which consisted of chocolate almond bread crostini, Granny Smith apple, rainbow cauliflower, and baby carrots. This was seriously to die for!!! We couldn't stop eating it. We dipped our entire meal going forward into that fondue. It was so creamy and fresh. We wanted to save room for dessert so we ended up ordering the Patty Melt and splitting it between the 2 of us since Melissa told us it was quite a large portion. This consisted of challah, half-pound house-made fresh hamburger patty, sunny-side up egg, grilled pork belly, cheddar cheese, and Lyonnaise potatoes. We continued to dip the melt into our fondue and it was phenomenal. For dessert, we ordered the chocolate creme brulee which consisted of creamy chocolate custard with a caramelized sugar shell. Also fantastic. There was a robot and woman dressed in character walking around the restaurant that wished me a happy birthday which was such a nice touch. Our whole bill was quite affordable. 10/10 recommend eating at this unique spot in universal studios! Had such a blast here!

We finally got a chance to have dinner here a few months ago, and honestly, I have mixed feelings about it. Everything feels a bit exaggerated. The place is nice, but the restaurant area is quite dark -- not in a cozy way, just dark. The menu is varied, but most dishes have too many flavors going on at once, which might not be very inviting for those who prefer something more classic. I had high expectations, especially after trying their famous smoothies, sundaes, and desserts (which, in my opinion, are also a bit over the top). Overall, it wasn't one of the most memorable dining experiences I've had, but it wasn't bad either. The prices are actually quite reasonable, especially considering it's practically inside the park. So while it didn't totally wow me, I can see why some people really like it.

We love it here! The food is good. The atmosphere is great! I got the ravioli, which was delicious, but I need to remember to order something different next time. Also had a pumpkin spice espresso which I very much enjoyed, but as with most drinks at places like these, very skimpy on the alcohol. lol! My husband got the mushroom risotto that was absolutely amazing! A friend got the Reuben on GF bun. They forgot to add any toppings and dressing o lo and it had to be remade. Daughter got the berries and cream waffles, which she loved.

This is a must try place if you are visiting universal. It's located after parking structure but before the main park entrance in a very lively place having lots of stores , restaurants etc . We took a chocolate brownie milk shake and man , it was too good . The portion size is huge so be mindful of how many you want to order. We ( family of 4 with two kids) just wanted to try ( and not get full ) so we ordered 1 and it still kept us full for sometime . Very reasonably priced at only around $20 for a milk shake and the service was fast although there were lot of people in queue on a Tuesday . They also sell jar cakes and macaroons which I wanted to try but was too full , so had to skip . May be next time .

This was a nice experience! The restaurant has a nice modern but factory like environment - we sat on the second floor. There is a nice looking bar there with ample sitting. Reservations are strongly recommended - although they don't have this restaurant on Open Table. You have to try one of the shakes - I would say it's good to share as they are stuffed with sweets. Their brunch menu is pretty good and there is a variety of options in their menu - specially their drinks. ****food did take a little bit of time to come out. But it was busy and you could tell the waiter was trying his best.

Food is really good, sweet exactly as mentioned on their theme. Almond bread is fatantastic. A lot of space, excelente vibe and the service is reslly.good. the creme brulee is nice

Two friends and I stopped in for dinner before a concert at the Hard Rock. We arrived before 5pm on a Friday evening and there was a 40 min wait, which is actually not bad when you're at a theme park restaurant. While we waited for our table we popped upstairs and had a few drinks at the bar. Be warned that drinks are not cheap. I ordered two beers one was a chocolate Stout and the other was a Bells pale ale which came to $11 each. Still cheaper that drinking at the Hard Rock. Our table was ready a bit sooner than expected, which was great. We were seated on the second floor near the balcony where we could get a view of the patrons below. Our server, Michael, was very friendly and greeted us promptly. All three of us ordered the same meal the Brisket Meatloaf ($25). While we waited for our meals we enjoyed some more beer and we're able to meet Penelope and Jacques, the English Steampunk duo who have been here since the start of this restaurant, hard to believe it's been 10-years already. Shortly after our photo ops and chit chat with the duo our meals had arrived. The meatloaf, mashed potatoes, and two spears of asparagus was very good but you don't get a lot for $25. The sauce was also delicious but I'm pretty sure it's out of a can and has MSG in it. For dessert I went with the Triple Chocolate Bread Pudding ($11). Also very good and is a better portion size than the creme brulee or fruit tart at the same price. After dinner we shopped downstairs for a take-home dessert. In my opinion, if you're not going to buy one of the super fancy $17 to $25 dessert items off the main menu than wait to get dessert on the way out downstairs at the bakery/gift shop. They offer a larger variety of desser items to choose from, at a better price point than in the restaurant. We end up picking up a double stuffed chocolate chip cookie bigger than the size of my hand we split it three ways and still couldn't finish it all that was only like $6. One other thing I want to bring up is there are a lot of employees downstairs standing around that could take a few minutes to clean the overflowing trash receptacles and wipe down the patio tables outside. It was pretty nasty out there All in all, this is a beautifully themed Steampunk restaurant and it is worth going to at least once. Yes, It is expensive, but you are at a theme park so you have to expect that, unfortunately. There are better more affordable options to eat outside of the theme park; however, this is conveniently located next door to Hard Rock, so dining here before a show will save you a lot of time and hassle. I would definitely come back again if I was attending another show at the Hard Rock, but probably go for the burger or fried chicken sandwich next time around.

The toothsome chocolate Emporium is one of the kind that everyone suppose to walk in and look at all the chocolate masterpiece in side, Try their great and yummy ice cream/ deserts and good food in their restaurant (reservation is needed). Overall, the service was great and the ambiance was fun... we were happy with our orders and great ambiance. It is very UNIQUE inside and out. The building itself is quite different and make you walk in....

When you walk in the shake station and the candy shop are the first things that you see. I wish there weee a couple of samples for some of the things so that I could have committed to a larger purchase. But I understand why at a theme park you wouldn't want to do that. We went upstairs to what I would say is the worst table in the establishment, it's the first one just past the front of the stairwell. Now to the good, the service was friendly. We also enjoyed each one of the dishes that we had. Well seasoned. The short rib needs more potatoes, they plate it like you're having tapas.. but I ate the rest of my wife's risotto with it to make up for that. Didn't get to try the sweets, but not a bad experience.

We love coming here whenever we come to Universal City walk! The food is good and the desserts are amazing. We got the shake flight which was very worth it! I just wish you could choose from any flavor and not just a few. The flight was $55 and you got 5 10oz shakes for that price! (The regular shakes are 16oz and about $18 each). My kids were so excited to each get their own this time. And they love calling to the "owner " and her robot companion when they are walking around.

The best desserts in Orlando. I want to try EVERYTHING. Feels like you're walking into a true chocolate factory. The sweets are delicious and presented AMAZINGLY. Every item comes out picture perfect and in a good amount of time. We got milkshakes which were top tier. They tasted even better than they looked. Also they have special offerings depending on when you go. We got special edition Halloween horror nights items which came with special cups.

This was not bad for what it was! I was surprised there was a wait because it seemed so much larger from the outside. We had a party of 10, so I'm sure it would have been less if you had a regular size group with you. They sell chocolates, sweets, and souvenirs at the front, along with their signature milkshakes. Our server was really attentive, and interacted with us well. We were very hungry, so he helped us along lol We ordered a lot: the chocolate bread, pastas, meatloaf, and sandwiches. I don't think you can go wrong with anything, and the portions are pretty generous! I would absolutely come back here especially for the milkshakes - it really treats your sweettooth! Oh, and like many restaurants here - stroller parking it by the front with the hostess stand

As them park food goes, this was okay. I used to go to this restaurant years ago, but I feel like their quality has gone down. The food is still pretty good - their desserts are the best. The burger I got, May Have Bacon, was okay. The bacon was overcooked as kind of soggy once we got it. Everything else on the burger was cooked well.

Toothsome looks really cool from the outside and the steampunk interior is also just as cool. The servers were friendly and helpful. The food is the reason I gave the rating I did. The food was just ok. For the price, the burger was just a regular burger. The Milkshakes, however, were awesome! I got this pineapple upside down one, that was vegan too (I am not vegan or vegetarian- I just like pineapple). Maybe it was because it was made with oatmilk, but it was probably one of the best milkshakes I have ever had. I wouldn't go back for a meal, but I definitely go back for milkshakes and cocktails.

Stopped in with my family this morning. My niece is obsessed with steampunk and loved everything, especially the characters walking around. Great location on City Walk in between Islands of Adventure and Universal Studios. Eric was our server and he took great care of us, making sure we had everything we needed. We were planning on ordering milkshakes because they look incredible but got too full on lunch. I ordered the Braised Short Rib which was so yummy.

What a cool place! If you're into Steampunk and getting drunk, then this may be a good place to go. We were killing time before a show at the Hard Rock (right next door) and decided to go to the upstairs bar for a drink. There are a lot of "chocolate" cocktails on the menu and the chocolate cherry cordial was a good option. It wasn't an Ooh is so good cocktail (RIP Mr. Food). I'd think this would be the perfect place to have an espresso martini, but nothing like that was on the menu. I mean chocolate and espresso and vodka in a drinkable form. Please add to the menu! I haven't eaten here, but a lot of the food going by looked pretty good. It's huge so I'd imagine even if there's a wait, it would move pretty quick. It's at Universal, so it always seemed busy to me. Maybe after a show would be a better time? Who knows, but if you like cool vibes, alcohol and chocolate, then be my friend... then go here!

Stopped into this place on a Sunday evening for dinner. Busy as always with an hour wait for the inside around 6:30pm so we decided to sit outside for immediate seating. Beautiful view of city walk next to the water. Great way to wine down. Waitress seemed a bit in a hurry so we ordered quickly. We both got the meatloaf and a cocktail. The drinks were ok and the food was decent. Better than expected to be honest. The meatloaf is also made with sirloin which makes a difference. And it had a reduction sauce which was amazing. Overall, 7/10. Not sure if I'd go back for a sit down meal just because of the crowd in the place. It was so packed inside because of the store downstairs, but I may return for some dessert as the choices are endless.

An absolute wonderful day at Universal Studios and Citywalk in Florida. Dinner at the Toothsome Chocolate Emporium was DIVINE. The Monte Cristo was spot on and Sandy's chicken was fantastic. The Dessert was Heavenly. Service was terrific. Atmosphere was Steampunk.

We went to Universal Orlando this summer and wanted to try this place since I just seen some photos. They had brunch available during the time we went which was cool. Overall good, but definitely pricey!

Stopped by Toothsome Chocolate Emporium and decided to try the Confetti Cake Milkshake. Presentation-wise, it's definitely an eye-catcher,loaded with sprinkles, whipped cream, and topped with a slice of cake. The milkshake itself was solid but pretty run-of-the-mill. I actually liked the cake more than I expected, though I can't say I loved it. Still, the whole thing came together well enough that I left happy with my choice. My only gripe? The price. $18 for a milkshake is outrageous by any standard. But, considering this is a restaurant designed for tourists, it's not exactly surprising. That said, the huge variety of shakes they offer keeps me intrigued. I'd strongly consider coming back to try another one, just to see what else they can dream up. Touche to Toothsome for keeping me interested in a return visit!

Made reservations with some friends for my birthday. Cherise was our server. She was super attentive and ready to answer any and all questions we had about anything. And she was ready with multiple alternate options when something was out of stock for the evening. Food was the best it's ever been at Toothsome. We try to go at least once per vacation, but this was the best visit yet! Restaurant was clean, well run and a fun place to hang out for the evening before HHN. 10/10 will return, especially if Cherise is still there!!

When you first look at Toothsome, it immediately grabs your attention. This place is beautiful and their desserts deserve a 10 out of 10! Huge shoutout to Abdellah, he's a great waiter and he took care of us with care! Now the wait time is long because it's busy, we waited 90 minutes before we sat at our table. Waited another 40 minutes before we received our food. My oldest daughter had the shrimp Alfredo, it was good, she liked it. My middle daughter had the kids cheese burger, she said it was good. My wife had the slow cooked short rib with mashed potatoes now that was good! My wife gave me some, I recommend! I had the southern fried chicken BLT, I was not a fan of the batter used and there was more skin than chicken. Keep in mind, I do have a food allergy to mushrooms so I was mindful of what I ordered but overall the experience was great! My daughters had the confetti milkshake and the thrilla in vanilla milkshake, they were great! We all tried it!! Make sure to ask what the favorites are before you order! Good space, my family enjoyed it on our last night of vacation.

Came for my birthday dinner, but honestly, for such an expensive restaurant, they have zero personality, the waiter said "happy birthday, we'll give you a candle if you buy the dessert"... oh?thank you? The food was as great as your neighbor fast food joint.

Delicious shake but $20 for a shake! In this economy!! That is insane. I get to take the plastic cup home but it wasn't worth $20. Line goes out of the door. They got restaurant. Make sure to have a reservation over the weekend. It gets packed. They got desserts like shakes and Sundays on one side and chocolates and baked goods on the other side. The ice cream machine was down when I went. I couldn't get ice cream Sunday. They got 2 floors. Some seating outside.

Service took a long time. We were a party of 7. Food took about an hour and 20 minutes to arrive to our table after ordering. Not sure how service is later in the day, we were seated around 11:30am on a Saturday. Patty Melt - was not what we expected, wasn't a patty melt at all. It was a patty with melted cheese stacked between French toasts. Dish overall wasn't coherent. Brisket & Wild Mushroom Meatloaf - a little on the saltier side. Meatloaf was a little mushy. Toothsome Nicoise -roasted fingerling potato was a little raw and not cooked all the way, other than that salad was a large portion. Tuna was seared enough. Quiche - nothing special, not bad but not amazing. Sword Fish & Ratatouille -fish seemed a little over cooked in my opinion but enjoyable.

This is such a fun restaurant in the CityWalk area. There's really nothing like it. Reservations book weeks ahead of time but we got lucky to be seated almost immediately on a weekday at dinner. Another tip if you only have a couple people is to sit at the bar area. They don't take reservations there. I had the Old Chocolate Fashioned and it was really good even though I don't generally drink whiskey. All of the food was so good, especially the truffle fries. My truffle barata flatbread had chicken sausage that was plentiful and the barata cheese was so juicy. I would definitely order that again.

WOW!! The new vegan steak sandwich was phenomenal. Everybody in our party (vegan and non) loved it. Tender, flavorful and just so good.. Try it! Tooth & Blue (VG)- $19.95 Chunk® vegan steak, roasted portobello mushroom, vegan blue cheese, arugula, vegan roasted garlic aioli, tomato jam, ciabatta

If you are a chocolate lover, you must try a few of their truffles. So good! The box the package them in is high quality and perfect for gifting The lady who assisted us was able to give us the skinny on all the truffles we had questions about. This place is quite a sight to see. Love that they offer outdoor seating too.

The service is top notch and the theming is amongst the best at any restaurant but the pricing is too high for the caliber of food you are getting. I've been a couple of times and have tried various dishes (even those recommended from people who work there) but have yet to have found anything that has truly wowed me. What has been consistent though with every visit is a large bill... would recommend to try once in your trip to Universal as it is a staple but wouldn't herald it as one of the best

Pros: -Customer service was fantastic! Everyone was super friendly! Waitress was fantastic! -Milkshake flight was pretty good. We loved the hazelnut and cookie option. -Tuna melt with egg was fantastic! Great flavor. -kids spaghetti sauce was definitely house-made! Love it! -Love that they have robot/characters walking around for pictures. (Decor was cute and fun) -Loved that the milkshakes came with candles for my kiddo's birthday! -Whiskey flight was fun and unique. Bartender was very nice. Cons: -Kids spaghetti option really needs meat or a vegetable to go with it. -brownie milkshake was too thick, not enough ice cream (trouble sucking it through straw) Overall, this was a good experience. We would definitely come back to try more.

The Chocolate Emporium is an amazing place to visit and a staple place tourists will go to. Not only is the name of the place very appealing, but the theme is a show. To begin with the locale - parking is as easy as it can be when visiting a theme park. The restaurant has an immediate 'wow factor' as you walk into the amazing steam punk style. Everything from the walls, decor, and even the staff clothing are in this style. Another cool feature is the candy store at the front where guests wait for their table. The restaurant is also very spacious and can sit a lot of people without feeling too crowded. The staff are also noteworthy. The entrance has welcoming staff who are in full steam punk getups for kids and any who wish to interact with them. They're all very friendly and attentive to customers needs. Lastly, the food. I had the Tour de France burger. It was really juicy and tasty and I'll never complain about anything with an egg in it. The truffle fries were also delicious. The milkshakes are a staple to this restaurant. Although they're very captivating, they're definitely overpriced and don't taste as good as they look. This is definitely a restaurant I recommend to people who are in town visiting or just want a cool place to eat at after visiting the parks.

Everything we got here was superrr good. Service was great waiter was fun and helpful. Inside is beautiful and good vibes.

Been trying forever to get in here with the family but we were never practice in making a reservation so this time as soon as I booked our stay I booked us lunch. First off love the theming. Everything looks like chocolate and I love it. When we arrived I checked in and asked if it was notated that we were celebrating two birthdays. She said yes but we don't do anything. If you order desert and really want we can put a candle in it! What a not so wonderful welcome. We arrived 15 mins early as I thought most places tell you to. She said you are too early so it will be awhile. So far not the best first impression. Luckily our server was phenomenal and so were the staff working the area. Food was good nothing stands out as amazing. We had two kitchen bumps. My sister ordered her salad without cheese and it came out with it. Our sever apologized and quickly had it remedied. I had the quiche and soup. The quiche was cold. But the server again swooped in and saved the day. I loved both of them. I'm perfect lunch portion. (I forgot to take pictures of it) My kids each had a specialty waffle and loved them. I felt the price was reasonable for them as well. My niece had a crepe. It was tiny but good. They did not get filled up at all would be better as a dessert not entree. Salad my sister had was a decent portion. My Mom had the Rueben and she loved it. Great portion size as well. For dessert we ordered a sundae to split. Yikes they are huge. And it was yummy. It was a good value as a table dessert. Can't imagine one person eating it. (And I could eat a lot) It was interesting the characters came in went to a few tables and then we never saw them again. Would have like to take pics with them. All in all it was good but a one and done for us probably. Glad we went and enjoyed ourselves but it's a bit pricey for our family size. But of course never say never..... You should definitely check them out at least once. Just don't go to celebrate anything

A really fun spot to eat before heading into the parks! The character entertainment was so funny we had a blast! Love the decor of the restaurant and the menu options are great. The milkshakes are very indulgent - we ended splitting one so we didn't sugar crash :D The cocktail was so good! I'd love more gin drinks on the menu, as there were a lot of Rye and bourbon cocktails but I like those too so not a total dealbreaker. The coffee and stout chicken wings were a standout for me (as a lover of chicken wings). We also had really efficient, friendly service. Would love to go back and try some other things on their menu. I don't think Universal/CityWalk restaurants validate parking anymore which is kind of a bummer, as I'd likely go more often to try more restaurants there! Also, if they DO validate parking, please let me know!

Our table ordered two different burgers and a chicken sandwich. All of them were absolutely delicious. The meats and chicken were flavorful, juicy, and cooked to perfection. Everything really hit the spot. We also tried the strawberry cheesecake sundae, and it was fantastic. It was a perfect mix of creamy ice cream, rich white chocolate, and cheesecake. I'm not usually into sweets, but I would definitely have this again. Our server was kind and attentive, making the experience even better. The restaurant itself is spacious with a semi-fancy vibe that adds a nice touch to the atmosphere. Overall, a great dining experience

I would probably come back here for their desserts. The Birthday Cake sundae was really good, and I would come back for that. But the rest of the food was just meh. We ordered the Warm Chocolate Almond Bread to start. It was just okay. The bread was really dry and had some chocolate inside it. For entrees, the Chicken Bourguignon flavor and sauce was great, but couldn't save the overcooked and very dry chicken breasts. The filet mignon was cooked to order, but the dish was missing the sherry mushroom cream sauce. I was not a fan of the Old Chocolate Fashioned, next time I'll stick with the Classic Old Fashioned. Our server was good though.

4 Expensive but good- table of two adults and 3 young teens with dessert was about $240 before tip. Kicking off- Chocolate bread, super good and warmed - about $7. Meals: All adult meals- Bacon Burger, Alfredo, Chicken Alfredo, Reuben, Braised Beef. Burger had a bacon jam and pork belly- my son enjoyed/ decent size, came with fries. Alfredo pretty normal, medium size. Braised beef- flavorful with a yummy sauce- a bit small for $32. Last was the Reuben with picked cabbage instead of sauerkraut for more of a savory taste- pretty good. Finished with three milkshakes and one a Coffee chocolate banana drink. Milkshakes are over the top and each wasted about half- so maybe get as a treat and not after a full meal. Great inside vibe, good service.

Definitely need reservations to be in the restaurant so we just got milkshakes at the counter-- love that this was an option! Taste was pretty good and service was quite fast despite the large amount of people. Lots of options for milkshakes and it looks absolutely wonderful!!! Definitely very filling!

Vacation time at Universal studios Orlando and last year I couldnt get a reservation at this spot so I made sure to book way in advance this year. This was probably the best meal and dessert I had on vacation. The restaurant is do fun with a steam punk atmosphere and character entertainers. They got a kick out of my daughter's dinosaur costume and had a lot of fun with it. The dessert menu has something for everyone and one dessert is enough for 4 to share. This place is a must to stop at for a fun dining experience with great food!

Ambiance is neat and servers are usually nice but our server this time was kinda quiet and not enthusiastic at all. His name was Jesus and he just seemed annoyed . Food portions are weird . Either it's huge portions or tiny ones. I ordered crepes and it was super tiny with no sides yet the salads are huge and burgers . Please add side potatoes to your crepes .

Service, ambiance and food was good. I came practically for the croque monsier and was ok. It was good at first and then I got sick of it real quick. The truffle fries and citrus chicken salad were both good. Drinks were also very delicious. They had a plethora of dessert! I do recommend this place, it would be great for group gatherings.

We were craving dessert and this banana cream pie ice cream hit the spot! I liked all the different toppings to keep a traditional dessert innovative with colors and textures. It's definitely shareable with the huge portion they gave us. I didn't like how browned/bruised the banana was but it tasted fine. The halved banana cream pie with banana chips was an interesting touch. The service was quick and easy and the ambiance was grand! I mean it is in Universal Studios City Walk!

Honestly this place looks so very cool we just had to try it. The shop is filled with great stuff... chocolate, gifts, and souvenirs. Nothing is cheap though so just be ready. The dining area is really cool as well. A very interesting vibe and neat esthetics. However the food was not good. Our service was poor, and the prices are steep!! Everything we had was just blah or tasted funny. I'm a very open eater but even I had to agree with my family... it was not worth eating here. Go in to look around, buy something in the shop, but i do not recommend eating here!

We came here on June 23, 2025 and on Universal Studios Citywalk. I had an appetiser, Pork Belly Sliders. The pork belly is too thin! And flat. I was disappointed their offerings. In their commercials, they look 5cm large. At Leows Sapphire Resort. But, in real life, 2cm, max! But, when we come to the main course, the Brisket Meatloaf was de-licous!! 10 out of 10! The Brisket Meatloaf comes with smashed Potatoes and fresh Asparagus, w/demi-glazed chocolate wine sauce. There wasn't enough! It was so good! I had a Chocolate Chip gourmet Cookie! It was divine!

Service Mark principe you need to ask for him he is amazing ! The food was actually good And the food was hot even though they are busy . The cream brule was amazing And everything including the service was amazing. Ambiance was a whole vibe if you go to city walk for a drink just go to the decline floor bar

The places had the most interesting decor with the steampunk theme and had some awesome drinks. I got some mule that I'd recommend and it had these cherries that were awesome on top. The gift shop also had some interesting items. I'll have to stop in and try the food sometime.

This is a great place to take a family. Looks like the inside of a chocolate factory. The food selections and preparations are really very good. You definitely need to start with a loaf of chocolate bread! Maybe the best thing I tasted in a long time. The entrées are really good and the milkshakes are splendid and so visually stimulating as well.. definitely save room for a milkshake creation! The staff are very accommodating, kind, and knowledgeable. This is a place. My family loves to come every time we come to Universal. !!!

What a neat palace to sit back eat and enjoy. It's lively and a great menu full of choices and chocolates. Getting in without a reservation is tough but we were able to get a high top upstairs in the bar. Service was great with the bartender sounding double duty. The French onion soup we shared was very good. The salads were done very well but takes a while to get but worth the wait. The chocolate milk shake was done well and many choices in the store were mind boggling.

A beautiful spot for a sweet treat! The restaurant itself is very nice and gives off an old time chocolate factory vibe. I loved the golden theater cloths and the play on colors! The service was great! We made a reservation and were seated quickly after entering. The staff were all friendly and very attentive. A card was placed on our table by the restaurant for our anniversary which was a very kind gesture which put a smile on our faces. I ordered the strawberry cheesecake milkshake which was beautifully presented - 5/5 for presentation. The flavors were simple, tasted mostly like vanilla ice cream than anything else but the flavors were still good. The portion was large and filling, making it perfect to share between two people. The cheesesteak egg rolls were served hot and tasted good as well. Overall a very nice experience & I'd recommend giving it a try.