The Well

Hello, I wanted to share my experience from tonight because it truly ruined my night and left me feeling disrespected and uncomfortable. After ordering two drinks, I decided to get one more, this time using Apple Pay. I’m not from here, so I wasn’t familiar with the process they were using. The bartender asked for my first and last name to enter with the Apple Pay transaction, and the way it was handled felt extremely rude and unsettling. He kept my phone for a long time, then came back and asked me for my name again—even after I had already provided my ID. At that point, of course I was worried about my personal information and identity being mishandled. What made it even more confusing is that another staff member told me that taking my name wasn’t even necessary for Apple Pay, since it doesn’t require a name or a PIN. That only made the situation feel even more unprofessional. While I was waiting, still trying to stay calm, the bartender came back and asked for my name a third time. When I questioned why it was being requested again, he gave an explanation, but it still didn’t match what the other employee had said. The whole interaction made me feel uncomfortable, embarrassed, and singled out. When I finally expressed that I didn’t like the process and preferred that the person I was with pay for the drink instead, the bartender actually snatched the beer out of my hand. His attitude was rude, dismissive, and completely unnecessary. I was alone in the club at the time, and the way he treated me made me feel even more vulnerable. I expect bartenders—especially a manager—to look out for guests, not make them feel unsafe or disrespected. I didn’t even ask for his name because, at that point, I just wanted to leave the situation. I don’t know what was going on with him personally, but the way he treated me was unacceptable. The entire experience was hurtful, unprofessional, and truly ruined my night. I hope this feedback helps prevent anyone else from being treated the same way.

I recently hosted my farewell night at The Well Lounge, and I couldn’t have asked for a better experience. Vince and his team went above and beyond to make sure everything was perfect. They accommodated every need with professionalism and genuine hospitality, creating a seamless experience from start to finish. The atmosphere was incredible, the drinks were expertly crafted, and the food was absolutely immaculate — everyone couldn’t stop talking about how great everything was. It was the perfect send-off and an unforgettable night. Thank you, Vince, for your attention to detail and for helping make my farewell such a special event. I’ll absolutely be back the next time I’m in LA!

Hostile environment. Aggressive, dishonest and disrespectful behavior from staff and the owner. Witnessed them both trying to bait a gentleman into an emotional responses for sharing his experience respectfully. Good thing the gentleman kept his cool. I’ve had colleagues stop going there but I never asked why. They just stated they were turned off and now I see why. I do not recommend this establishment for those looking for a safe and respectful atmosphere.

Stopped in for a couple drinks before a concert across - very unassuming from the outside but once inside you’re met w/ neat, modern decor w/ proper lighting to set an elevated ambience. Gal who served us rocking a cowboy hat was nice and professional - drinks were tasteful! She made me a couple Negronis that were up to standard (minus the rocks ice).

I use to live up the street a couple of years ago and always drove by. I was feeling spontaneous and popped in. The drinks are great and the bartenders are super kind and courteous. Music was also 10/10. Highly recommend this place.

Such a dope vibe this bar is! Came on a Friday night and the dj was setting us up for wonderful tunes accompanied by delicious food and cocktails! Definitely worth the visit! Thanks to Gracie one of the bartenders, she was awesome

This is a new update for me I visited the Well again a Thursday night 5/9/2024 Within seconds a Black American guy came over to me and grabbed unto my right arm I told him to leave me alone I went to the security and he said because you're beautiful I was not feeling safe for that night I had 4 men came up to me one of them hand touch my face and scratch my right eye I am very Traumatized. I made a Police report and went to UCLA hospital in Santa Monica to get my eye exam it was very swollen the same day someone called & Threatened me WOMEN IT'S NOT SAFE Where I BEEN PROMOTING ON ALL OF MY SOCIAL MEDIA PLATFORMS . There's no camera's inside of the Lounge There are so many men preying unto women I posted the pics of my eye injured and 2 of the Predators. EVERYONE BE SAFE OUT THERE

Took my family here for a night out. DJ was great. Place was empty until 10pm but overall great atmosphere

I'm born and raised in the neighborhood and treated like a friend here. You will be too. Tough to run a nice place like this especially keeping it affordable and they pull it off. Clean and comfortable, lots of friendly regulars and happy visitors.

I can honestly say it will always hold a special place in my heart. The energy of this place is unmatched! from the amazing staff to the legendary Rock 'n' Roll/ skeleton key club Tuesdays that always bring the best vibes. The owner is a total blast and truly knows how to make everyone feel welcome. The bartenders are some of the sweetest people you'll ever meet, and they pour stronggggg. This spot will forever be one of my favorite bars in Hollywood. If you're looking for great music, great people, and great drinks, this is the place.

Great vibe, great service -- easily one of the better nights out we've had in Hollywood. We stopped by on a whim and ended up staying longer than planned. The space itself is modern, clean, and has that low-key cool factor without feeling pretentious. Music and lighting were spot-on, and the crowd had a good mix of locals and visitors just out to have a good time. The bar team really makes the place -- Kirsty runs things with a calm, confident energy, and you can tell she genuinely cares about the guest experience. Drinks came out fast, and everyone behind the bar was friendly and professional. Even the barback, Tony, deserves a mention -- guy's sharp, efficient, and easily one of the best-dressed staffers I've seen. Props to the owner, Vincent, for putting together such a solid crew and keeping the place running so smoothly. We'll definitely be back!

This review is for the well on Saturday nights. I've been coming to the well for a few years now and normally I would just visit during the week. This past weekend I came in on Saturday and I had no idea this was the turn up spot. I showed up with some friends around 11pm and were greeted by security. After a quick pat down I walked in and to my surprise it was damn near elbow to elbow. The dj was spinning classic and I guess modern rnb if there is such a thing. All the tables were taken so we stood by the wall after ordering drinks. I saw people eating but I'm not sure if the kitchen was still open by the time we got in. The crowd was heavily melanated which was dope because I don't see that often in Hollywood. The drinks were flowing, the women were attractive and no drama so all the reason for me to keep coming back

First impression is key for any establishment and to simply say; The Well's first impression from my experience is life changing. I found my new home. From the moment you enter, the Doorman, Ryan, let's just say whoever hired him needs to get a raise, including him... real, attentive, kind... bringing back those vibes of how a key member at any nightclub is the Doorman, because they are the first and last impression. The ambience, lighting, interior decor and last but not least, DJ As-Is brought me to cloud nine with the best disco, soul and funk Sunday evening aka OG Sunday. Best night in Hollywood that I experienced thus far, this decade. Period.

Came here on a whim after an event at the palladium. Literally across the street. Lighting is red, which is grown and sexy. The music is great. Food looked good. Only had one drink here with my friend. Tons of grown people here. It's def 30+ when I went. Enjoyed the vibes

4+ smallish cocktail lounge/ bar located in Hollywood conveniently located right across the street from the Hollywood Palladium. The few times I visited was around visiting the Palladium for concerts so the vibe was lively each time. Quick service and solid prices - there was a time where I had a somewhat rare pour of bourbon here for a relatively low price. My last visit here was before a show that me and three other friends were going to across the street and stopped here to kill some time and grab some drinks. They make some pretty good cocktails as well! I think I got an old fashioned. I can't say much about the food here, because I don't think I ever ordered any food here during my visits. Parking for this spot (and Palladium) is pretty tight but not impossible. If you are willing to walk a few blocks and depending on what night you are here, I think you should be able to find street parking no problem. There's always the option of the paid lot or parking when going to a show.

My husband and I stopped in recently and had such a great experience. The place is spotless -- seriously one of the cleaner bars we've been to in the area -- and the vibe strikes that perfect mix of trendy and comfortable. The music was great, the crowd was fun but not overbearing, and the bar service really stood out. Kirsty was behind the bar and couldn't have been friendlier or more on top of things (we later found out she's the GM -- makes total sense). Drinks came out fast, everyone seemed to genuinely enjoy their jobs, and even the barback, Tony, looked like he walked straight out of a magazine -- sharp and professional the whole night. Big credit to Vincent, the owner, for running such a smooth, friendly place. Definitely one of those spots we'll be recommending to friends -- it's rare to find a Hollywood bar that feels this well-run and still keeps the energy fun.

Went there on Skeleton Key night on a Tuesday shortly before Halloween. Great dimly lit atmosphere, amazing gothy vibe and music, and tasty themed drinks. The Well is a required stop when I'm in LA.

The Well isn't just a bar -- It's an experience. From the moment you walk in, you're met with that perfect balance of warmth and energy that only truly great spots manage to capture. (The Owner Vince Riverside is such a Delight. )The lighting is moody but inviting, the music is curated to match the vibe of the night, and the staff? Absolute pros. You can tell they actually enjoy what they do (Shaka, Kirstie, Rian, Jerry, Shelby, Lisa, & Anthony)-- Every cocktail comes with a smile and a bit of flair. The drink list is where The Well really shines. Whether you're into craft cocktails or just want a perfectly poured whiskey, they've got you covered. Each drink feels intentional -- creative without being pretentious. (Pro tip: try the house special (The Las sombras-- it's the kind of cocktail that makes you stop mid-conversation just to say "wow.") The crowd is friendly, the atmosphere laid-back but stylish, and there's this easy sense of community that makes you want to stay for "just one more." The Well is the kind of bar you recommend to your friends -- but secretly hope it stays your hidden gem a little longer.

ALWAYS a GREAT time! Thank you for never disappointing me! Whether it's my favorite DJ or a live performance The Well never disappoints ‍bartenders are AWESOME!

Man I want to say that I love this place. I come here frequently and often it's popping with really great clientele and music. But some of the bar staff could use some retraining. There are some exceptions to the rule, but most are incredibly slow. They seem to sometimes be focused more on refilling water stations and doing stuff that isn't "getting drinks for customers" and you're kind of waiting there waving your cash or your card hoping that they see you, and then you got to wait for another 15 minutes to get your drink and close out. Retraining would be good just being eyes up so that they're focused on or paying attention to who needs a drink faster people queue up and they wait a long time just to get basic stuff. Just need them to LOOK UP more. But I wish them luck: clientele is great ,food is good, and management has the back of his staff, which always a good thing (just more training for bar staff, which seems to be a recurring critique judging from other reviews here)!

Love this bar! it's become kind of a home spot for me and my friends, during the summer especially it's ice cold in there, dark, no windows kind of feels like Vegas vibes with no way of knowing the outside.. eclectic, lots of different music and different nights. food is awesome. The wings are insane. They have two different types, sweet and spicy - my favorite, love their Tuesday night rock 'n' roll night as that's mostly my vibe. Definitely check it out if you're in the Los Angeles area.

I rarely leave negative reviews. I typically address issues privately or simply choose not to return. However, after what I witnessed at The Well Lounge last night, I feel a responsibility to speak up for the safety and dignity of future guests. I visited on a Saturday night. The experience started off positively. Our first bartender (a gentleman with a ponytail) was kind and created a good atmosphere. At some point he stepped away to take care of other duties, and from there the energy behind the bar noticeably shifted. Several staff members became short, visibly frustrated, and communication declined sharply. A guest next to me simply tried to ask whether the original bartender was still serving. Another bartender, a man in a tie, responded that he could help but also stated he could no longer serve drinks. When the original bartender reappeared and was thanked for his service, his tone was irritated, and the staff dynamics seemed tense and unclear. Then a bartender named Kristy approached to assist. What should have been a simple request, ice and a splash of Sprite, escalated due to her condescending tone, talking over the guest, and not taking a moment to listen. The guest remained calm and even diffused the tension at one point, but Kristy continued speaking to him with hostility. The most disturbing moment occurred when, instead of acknowledging the miscommunication, Kristy accused the guest of "harassing" her even though he was calm, respectful, and simply trying to explain that no last call had been communicated before she began speaking to him that way. As a woman, hearing a false harassment accusation used to shut down another person (especially during a calm attempt to resolve a misunderstanding) was extremely upsetting. Misusing serious language like that is irresponsible and dangerous. False claims harm real victims who desperately need to be believed when actual harassment occurs. Throwing such statements around casually is not only unprofessional it contributes to a culture where genuine harm is minimized. When the guest asked for a refund, the situation escalated further. The owner (who I believe is Vincent Riverside) arrived and immediately took a hostile tone, refusing to allow the guest to explain the situation fully. He repeatedly talked over the guest, dismissed attempts at dialogue, and created a very tense and unwelcoming environment. Meanwhile, Kristy, who had said she was "done talking", continued interjecting, antagonizing, and waving her arms aggressively. It was noticeable that one bartender silently stepped back as if he had seen this pattern before and did not want to be involved. The overall interaction suggested: -Poor conflict resolution training -A management culture that encourages or tolerates hostility -A potentially unsafe environment for both guests and staff If this is how employees and guests are treated publicly, I can only imagine what the workplace environment is like behind the scenes. The guest eventually received his refund only after enduring continued condescension and defensiveness. I cannot recommend The Well Lounge to anyone seeking a respectful, safe, or professional atmosphere. If you do visit, please be mindful, stay aware of your surroundings, and keep your receipts. Everyone deserves to enjoy nightlife without hostility, intimidation, or false accusations.

45 minutes to get a drink. This place sucks. F this place. How can I trash this place in 85 words or less? It sucks. The service sucks. 8 bartenders and no one knows what they are doing.

One of the best bars in Hollywood If you want to dance and have a great time...this is the place! Food is great as well- Drinks are regular prices and you wont break the bank. Shout out to Lisa always being amazing! Wednesday and Thursday nights are the best in my opinion but ive heard Friday nights are crazy as well. Also order the tacos!!

The Well has become my new favorite spot in Hollywood because its super diverse. On Thursdays, I can go party, turn up and meet new people. On Sundays after leaving the studio I can go hear DJ As Is play some of the most soulful rare old school Jams and, it makes me feel like I'm back in my Grandma's house. The bartenders are super dope, the wings are INCREDIBLE!!!!!! And the owner is super chill and cool.

When I visit Los Angeles, I always go to The Well! It just has a comfortable atmosphere and always friendly staff. I've been a Dj working in the Service industry for 40 years and I know what it takes to create a successful venue. It starts with a solid staff. Friendly service is the core of any successful bar, followed by great drinks, food and entertainment. This place checks all the boxes ! I highly recommend The Well.

Great vibes and great prices for a place in Hollywood. Fast & friendly service with awesome tunes. Thanks.

Love the vibe here, it's kinda spooky without being tacky about it. Food and drinks are good. Love the abundance of good vegan options here too! The workers are also chill. Lots of space and good vibe. If I'm in the area I go here.

Amazing happy hour 4-8pm weekdays, chill vibes and good drinks. Easy parking. My only complaint is that the djs are very very loud when they set up so it's hard to have a conversation. Also very dark inside which adds to the ambiance but is a bit distracting Overall, a great place to grab a drink w a friend

Cool bar/lounge in Hollywood with a parking structure right next door for $7. Music was great (by DJ Devaux). Food was good and drinks were plenty. We had the wings and short rib tacos. We had a section reserved for my best friends birthday by the gallery wall which I loved!!! Would definitely come back. @travel_lifestyle_chow Great spot!!

"Let's do the time warp again...it's just a jump to the left and then a step to the right," right into The Well...located demurley across the street from The Hollywood Palladium...it's a great local hang for the neighborhood to grab a cocktail/food before a show. I dare you to step inside...the music, lighting, decor and vibe will pull you in and keep you there for hours. My new "happy" place in Hollywood...the bar is hopping with lots of mixers shaking, laughter, pouring and sipping. We cozied up to the bar and Kirstie made our drinks. Loved her look and her drinks were even better! All the bartenders were rockin their orders. Plenty of big leather comfy stools surrounded the entire circumference of the bar as well as leather high top booths. Vince, one of the owners, came out and introduced himself to us. He has owned The Well with his partner James since 2001. It was a private bar in the early 70's. *Metered Street parking available if you can find it. Otherwise plenty of parking lots - one located right next to The Well. *Great music which is always a plus! *prices are comparable to most bar/lounges in LA

It's a solid 3 for me! Very nice and chill spot. I have been here once or twice before, pre Covid. It is designed in a circle so it give the space a nice flow. Bar is smacked in the middle, you can't miss it. I came into tonight for a friends bday. All bartenders except one was personable. Our group couldn't deal with the horrible bartenders attitude and we decided to go somewhere. I asked him if he didn't want to be here. He said you want me to fake a smile.... later I saw him chasing some girl he gave all his attention too that night. Dude your the bartender, people are watching you! If I was to see him again, I would turn back out the bar. Oh yea, I tried their tacos it was good, they were charging for the sauces even when i had gaucaomole removed. She eventually worked it out. This places seems like it could be a regular spot but the guy bartender, left a bad taste in everyone's mouth $23 for a Hennessy side car

The Well was cool. A few of us stumbled onto it after attending a fight night party. Lots of seating, the drinks were made well and all in all we had a great time. We got there before the cover charge which is always lovely. I will be visiting again.

Been going here for years. Still a great spot with great vibes and even better cocktails. Perfect for pre or post drinks before a show

Dark, windowless spot (I wouldn't really call it a "dive") right near the Palladium. It's always busy and well-air-conditioned, nice for popping in on a hot summer day. The beer selection is good, cocktails are good, food is good. I always come here for a quick nip before getting in line for a Palladium show.

If your looking for a fun and friendly place to hang before or after going to a concert at the Palladium this is the spot! The bartenders are energetic and super attentive and always a plus when the food is delish!!

I love this Bar. Across the street from the iconic Paladium, you always feel welcome and the staff treat you like family. Great vibes after 10pm with DJ's spinning an awesome mix of new of old tunes. Drinks are generous and fairly priced. And they have a great bar menu for food. Safe and always fun, you will not regret it. Ed

My family wanted to check this place out. Once we went in, the ambiance was pretty calm. It was really dark though, but nice. The music and growth were more for the older crowd. They played r&b, and we stayed for about 1 hr and left. The food was fresh, not too expensive but flavorful. The wings i would recommend and the chicken tenders.

I've tried the Well on two occasions. Once on a Saturday and another time on a Sunday night with a holiday on Monday. I ordered food both times. I preferred the tacos and stuffed potato skins over the burger and fries I ordered on my second time at the Well. The pretzel bun was too think and hard to manage. The steak fries were suppwr thick as well. Closer to potato wedges and cold in the middle. They were huge as if a potato was cut into 6 pieces. I ended up talking my meal home and trying to recook the potatoes and locate bread for my burger. I really wanted fries age couldn't recover them at home. Being that I hadn't eaten, I was super tipsy on my second visit and I don't recall if I enjoyed myself. I didn't stay long. However, on the first visit the music was great. There was a DJ who surprisingly set up while there on a Saturday. It's a dark small place. I plan on trying it again.. probably two more times Ave trying more menu options before making my full assessment.

This hidden gem on a side street in Hollywood is a great clean dive bar. The bartender is friendly and the drinks are reasonably priced. They offer happy hour food deals on Tuesdays so you will get some good bargains. The tacos are especially good and flavored just right.

This rare gem located in Hollywood has a great vibe. It's like stepping into a speakeasy that only a few select people know about. Always great service with friendly bartenders and a good menu. Love the music and the crowd of regulars that frequent this Hollywood classic.

Sick little bar before a show to get a drink or few! I love the wings and they always have amazing service. If you happen to catch happy hour even better! Swing by next time you're in Hollywood for sure!

Got ignored for ten minutes, finally got served and was over charged when they clearly had the price posted at the bar. Drinks were decent but not worth being ignored for.

I am currently at The Well and the vibe (music and crowd) is amazing! Unfortunately the bar tenders are not it. I have been waiting about an hour just to order a drink. If you come do not sit left side of the bar, you will be ignored and told we'll be right with you but no one ever comes. Over all I think the bar staff is overwhelmed. Hope my night gets better...

Aptly named, the Well is a dark bar with a sort of basement feel. My friend and I had cocktails and classic bar food. All was reasonably good. .

Visited during Happy Hour on a Thursday and ordered the potato skins, wings, which were fantastic and the lil smokies. The drinks were great and served quickly. Service is impeccable and the ambience is nice and relaxed. Loved this spot and will be back.

Such a dope vibe this bar is! Came on a Friday night and the dj was setting us up for wonderful tunes accompanied by delicious food and cocktails! Definitely worth the visit! Thanks to Gracie one of the bartenders, she was awesome

Happy hour here is amazing get there early so you dont have to wait for a drink bar tenders are cool but can be a little agro

The Well in Hollywood was my go-to watering hole for years, offering a welcoming vibe and great drinks. It always felt like a familiar and fun spot to unwind and enjoy good times with friends.

Cool vibe -- friendly bartender and good drinks -- excellent apps. Perfect for us as we had just come from long plane ride.

The place is always awesome for me. Two great owners are running a great cocktail bar in West Hollywood!!!!! Joseph

I recently hosted an event for a non-profit organization here at The Well. I worked with Vincent on the logistics. He walked me through all of the different options and made suggestions to help make the night a success. And a success it was! Vincent provided us with The Skeleton Key room in the back which was perfect for our group. Steven prepared the room for us and kept it tidy throughout the night. John was the bartender that night and let me tell you, he is the friendliest, most accommodating person. He really made it easy for me to run this event. Super attentive and all-around lovely human being. Honestly, they all were. I chatted with Steven a little bit as well and he is super friendly and kind. A specialty cocktail was created specifically for our event and it was delicious! As is the food! My group could not scarf down food fast enough! We ordered the vegetable dumplings, potato skins, onion rings, fries, a couple flatbreads, and the wings. I highly recommend The Well!

The Well is definitely a lounge to go to for great music. There are lots of seats around the bar and lots of booths and chairs to sit at. Unfortunately, there is not much room to dance especially once it gets crowded, but it's a nice hang out spot. They have a menu with a decent selection to choose from. I ate a few wings so I'm really not the critic to go to about their food. What I will 100% speak on is the bar and the bartenders. The drinks are just ok, and it's a hardship to get the attention of the bartenders to even place your order. They tend to keep helping the people they like and everyone else can be damned. Even once they get your drink order they will take their own good time making it. They took new orders after taking my order and then filled other customers after me first. They did the same thing to my friend who went a different evening. They get mad if you say anything about how you're treated but I'm the one being ignored from the get, looked over, and made to wait even after they take my order. Mean while I watched other people walk in and get a drink before me. The bar really is the priority in the lounge. They really need to get bartenders that know how to make a good drink and give quality customer service. A strong drink and ugly attitude does not make for a good bartender male or female.

Attended a meet and greet for a high school reunion and had a great time. The drinks were decent and the music and vibe was perfect. We look forward to going back again soon. Oh, and the parking is also a plus.

Amazing venue for artist! Vince is a great guy and super supportive of artist all you have to do is give a stunning performance, be respectful to the staff and hold up your end of the deal. Pretty standard stuff. Definitely up coming venue and I hope we play a show there again soon! Killer cocktails as well! Love the energy of place

What can I say about The Well ? All their specialty cocktails are incredible!! Not only they are perfectly balanced with the alcohol but all the ingredients involved, including the fresh squeeze juice that they single-handedly do right in front of you! The dark ambience lighting brings in that unique Hollywood vibe that makes you feel like you're in a movie. Not to mention the ultimate playlist on the jukebox. Their jalapeño bacon flatbread is to die for! Shout out to their Cook Celle holding down the kitchen and their wonderful bar staff!! What a great experience. If you ever are in Hollywood, The Well is a must stop location. Right across the street from the Hollywood Palladium.

Love the vibe and ambiance here Tasty bites and delicious drinks Nice laid-back spot.