Alison Neal
Google
My son booked for four of us to dine for Mothering Sunday. Unfortunately the service was not what you would expect from an establishment as expensive .We had to ask for a wine list as we were only given the drinks menu which included wine by the glass.On placing our order we were informed there were no fish cakes left as a starter , surely this should have been made known when menus were given to us. Secondly we asked about the bread portion how many to order for four , we asked would two be enough , we were advised two portions would be fine , when it arrived it was literally two small rolls we most definitely needed to order four , one each. My son ordered a side dish which never appeared, on asking the waiter he replied there wasn’t any left, we explained that it was ordered when we ordered our mains , he went to check on this and returned with the side dish saying he had found one . We had barely finished our desserts when we were informed they needed the table back in the next 15 minutes. Literally five minutes later the waiter returned to say they need the table back in the next five minutes, we informed him we had asked for the bill and was waiting for it . We still had a third of a bottle of wine left, I asked a staff member if there was any where we could sit to finish our wine , I was informed there was seating in the bar area , when I went to look for seats there were not any, I had to ask for the screw top back for the wine to allow us to take it with us . Bearing all this in mind if we had all had a starter there is no way we would have had enough time to eat three courses let alone have coffee. For what we paid I definitely feel the service and dining experience should have been better, more relaxing and less rushed.