Laurie
Google
It was very cold in the restaurant, definitely under 65°. Additionally, we were seated at a 4 top with wood chairs in the middle of the restaurant, with servers rushing by on both sides, which created a breeze every time they walked by. I then noticed that a table with banquette seating had opened up, which would have made the temperature more tolerable, so I asked about switching tables. Our waiter immediately said that it was highly unlikely that we’d be able to switch, which surprised me, (why?) but he said he’d ask the hostess. She refused straight away. The only semblance of an explanation that I got was that the table was “reserved.” That was not adequate for me, as we had a reservation as well, and at no point in the reservation process was a specific table mentioned. So, not only was the temperature cold but the service was absolutely icy. Unfortunately we had already ordered an appetizer, so we left after paying for that. They made me feel awful, like we didn’t have high enough status to deserve to be comfortable. Isn’t that supposed to be part of the experience, especially at a high priced restaurant?
Also, every other dining experience we’ve had here in New Orleans has been completely opposite of this, I’ve never had such otherwise consistently warm and welcoming service in any other city. Go somewhere else - anywhere but here!