Alton L.
Google
The place has been reputable for years since I was young, and God bless that I eventually can afford it now. My family and I had visited many Michelin-starred places but this is indeed one of a kind. Sooner after my online booking, I got an international phone call from the front desk confirming the pre-orders, and that was warmhearted.
The hotel is bit outdated, but the vibe maintained. The restaurant was decent, quiet, and with sufficient distance between tables, which is pretty rare nowadays.
A complementary appetizer set was given with chili sauce and marinated radish. Personally, the chili sauce is bit awkward in a Hangzhou-style cuisine, and it tastes just OK.
An on-site calligrapher instantly wrote our orders as a souvenir, and that was in fact out of our expectation. Brilliant!
All dishes were astonishingly good, especially for the Crab Tofu (大閘蟹粉豆腐) and the stewed sea cucumber (翡翠蔥靠刺參). It's a pity that the server didn't remind us that our noodle with hairy crab is identical to the tofu; otherwise we can have one more dish to try. Another awkward setting was about the sequence of our 東坡肉, which came the last dish when we were pretty full. I believe it would much better if it came earlier.
All in all, the service, vibe, tea, and foods are all good.