tommie Hollywood - JDV by Hyatt

Very stylish hotel, clean rooms and a good vibe. Free drinks tickets are a lovely idea however the hotel roof bar is shut Sunday and Monday which meant that we struggled to use them (ended up going to the sister hotel round the corner) as we were only staying Saturday evening-Tuesday morning. Rooms were small and limited for places to put cases as the beds aren’t high enough to store them below. The bathroom was nice with a makeup towel being a pleasant addition. The drain in our shower had been pulled up and we didn’t feel comfortable putting it back flat, this wasn’t a big deal but housekeeping also clearly didn’t want to touch the drain cover. If it’s supposed to be like this then it’s an odd feature. The noise from the bar next door was constant both Saturday and Sunday night until 2am which was a little frustrating, we understand the party atmosphere however we didn’t find this out until we arrived. Going to the roof bar we tried to go up the elevator inside and got turned away but the doorman in a rather rude manner saying we had to go find the cactus to get in which was very confusing. We asked at front desk who were kind enough to elaborate that he meant the cactus sign outside the hotel is the bar entrance. The pool was nice and a good view of the city. Hollywood itself is rather sketchy so we stuck around the hotel for places to eat that weren’t the restaurant attached to the hotel as this was outside our budget. Overall nice enough hotel for a short stay but there isn’t enough room for any longer than a couple of days as there’s nowhere to fully unpack.

Stayed here for a week and had a lovely experience. The location is great and minimal homelessness (but not zero). There is onsite valet parking but it’s $55 for 24 hours. They do have public parking space just opposite the hotel. Lobby’s decor and ambience is modern and chic. Rooms are small yes, but comfortable. They even have garment steamer and hairdryer available in the room. What they don’t have is a mini fridge. Another negative thing about the room is that they do not use blackout curtains so it gets super bright during the day. The noise can be an issue especially in the weekend but it was not unbearable for me. With the nightclubs, you’ll have bouncers at the entrance and lobby so that’s added security for you. Although hotel guests do share the same elevators as the nightclub guests and that’s another downside. Overall, great hotel in Hollywood :)

Tommie Hollywood was perfectly located for our 3 night break in Los Angeles. The beds were very comfortable, great shower, efficient valet service and the reception team very pleasant. Upon check-in we were told we may hear 'some' noise at night. The first two nights, being Wednesday and Thursday, we're fine, some music but bearable. The Friday night was awful!!!! I get that people want to party but it's a hotel first and a nightclub second!!! Surely people could still enjoy themselves if it was turned down a few notches!? The housekeeping service was the worst I've ever experienced, they turned up at about 5pm if they turned up at all. On one occasion took the used towels and didn't replace them at all, so had to go and ask for more so we could shower. Turning up just as people are showering and dressing to go out for the evening wasn't great. That said, when they did it, they did a good job. There was no wardrobe or drawers, which was an absolute pain. Shame because there would have been room for one if the bathroom was slightly reconfigured. Nowhere to put clothes other than one small drawer under the bed!!! Crazy! The roof top pool was INCREDIBLE!!!! I love the fact there are line dancing lessons and karaoke, etc. going on. Also free chips and guacamole a social night. Nice touches!!! Despite a few bits, overall we would stay again and would recommend this hotel, but chase housekeeping and be prepared for some serious noise!!!! If peace and tranquility is what you want, this is not the hotel for you.

I had a truly enjoyable experience at the hotel. The room was not only well-designed but also spacious enough to provide a calming atmosphere. I particularly appreciated the common area in the lobby, which is thoughtfully designed for both relaxation and work, though it can get a bit crowded at times. The complimentary coffee and tea service in the morning was a nice touch. However, the only drawback was our location; we were situated on the side facing Mama Shelter, and the noise from the terrace of the adjacent building was quite noticeable, especially on Friday and Saturday nights. Despite this, the overall experience was very positive.

I truly hope everyone here is safe from the fires . Had a very pleasant stay last summer. Staff was very knowledgeable and helpful. Enjoyed the restaurant; it was a very cool atmosphere. The hotel pool party was fun.

I had a great experience staying here earlier this week! The front desk staff are very kind and helpful, they even held my luggage for a couple hours before my check in and a few hours after my check out! Shout out specifically to Sophia/Sofia as she is absolutely amazing and went out of her way to make sure I had a great stay. They gave me a free drink voucher which was lovely and the pool is an awesome vibe! Room was clean and comfortable :) Would definitely recommend!

The Tommie is a beautiful, boutique hotel in the heart of Hollywood. Drinks were good, bar upstairs has a lot going on. Good walking area. Note: noise levels were high, but we were alerted about that upon check in and were giving ear buds. Update: A few hours after we checked out, I noticed that I left my card case behind. I connected with the front desk, who spoke with housekeeping, security, and a few individuals to locate it. The staff went above and beyond all week, and truly made this stay wonderful. We also loved the complimentary coffee and water in the lobby!

An aesthetically pleasing-looking hotel but boy the rooms are small. Has a feel of a efficiency studio. I understand why a lot of people staying here would have issue with the rooms! On the plus side the serivce and team were responsive and the staff was great! I probably wouldn't stay here again but I had no issues. I can see why the reviews are low. This hotel isn't going to work for a lot of people.

Haters will hate, but this hotel is well located, reasonably priced and the rooms while compact offer almost everything you need. From a lifestyle perspective the walkability to nightlife and restaurants. The hollywood address makes you positioned to hit a lot of tourist attractions including Runyon canyon. Rooms are very clean. I would request for a low floor if you are a loud sleeper. Considering this hotel is category 3, I think it is pretty good redemption for Hyatt. The roof top pool, and two dining/drinking outlets including a tulum style restaurant and western themed rooftop bar are both memorable in their own respect. Yes, it can be a little seedy around the hotel, but that's not the hotels fault. They are doing the best they can to curate a defining experience. Did I mention the Tommie has beautiful common areas. The coffee shoppe on the ground floor is overpriced but hey convenience has its price.

Really had a blast staying here! We came for a quick birthday trip. This was a fabulous hotel to stay at. I was really impressed with the check-in. I wish I got her name but she was lovely to work with. The rooms are small, but it's an incredibly comfortable bed and decent sized bathroom. It was sparkling clean! The reason I docked a star is actually because of the pool. It wasn't heated and therefore unusable! It was the coldest water I've ever felt. For the price, I would have thought they would have a heated pool. The bar and nightlife was great! Our room was on the 3rd floor and we couldn't hear the music once we retired for the night. Area is a bit sketchy with lots of homeless people right outside. No free parking. $55 valet parking through the hotel.

Another five star stay at the Tommie. We have a lovely 8th floor suite that is immaculate and has an outstanding view. The staff here is outstanding! They are friendly, welcoming and helpful. Especially Jade, Trent and AJ! It is the wonderful staff here that keep us coming back. Highly recommend!

I stayed at the Tommie Hollywood on Christmas Eve. Overall it was a pleasant experience. Check-in was fast. The downside was that nothing, expect for a small coffee shop was open in the hotel for the holiday. I heard them tell another guest that their sister hotel, the Thompson had amenities open, but i wasn't told this. It was kind of a let down since i was in a major city during the holiday and figured something in the hotel would be open. The hallways were really dark, which i did t mind but was an interesting point i noticed. The rooms were nice but small. Everything was clean and well put together. I paid for a Hollywood view upgrade and the charge was waived due to my Hyatt status. A lot of my view was that of the USPS office next door but i could see the Hollywood sign from a distance. Valet is $50 plus 10% tax from the city. The room itself is good for short trips, especially as a solo travel but due to their size, I wouldn't want to spend a long amount of time in them. Overall it was fine. Check out is at noon and i wasn't bothered prior to by housekeeping which is always a plus.

We were there to celebrate my mother-in-law's birthday and the staff was excellent. My wife and I travel quite a lot and we wanted to give her mother and father a special night out, so we booked here. The lobby was very chill and had a nice vibe. I liked seeing the guests in the lobby on their computers working and others chatting. Prior to our stay, we had the pleasure of getting a tour of the hotel from Edgar and he was great. He was nice, and we appreciated having him as our contact prior to our stay. We wanted to be able put decorations in their suite and so this tour gave us an idea of the room type and what to expect. The communication with all the staff we encountered was amazing and from the moment that we checked in we felt good about choosing this hotel. Nick checked us in and welcomed me as a Globalist. I appreciate that he confirmed with a colleague to let us check-in for my mother-in-law because he ensured the privacy of the reservation of her and the security before letting check in for her. We needed to check-in to be able to decorate her suite to surprise her. We both had one-bedroom suites, my wife and I had a Hollywood Hills view, and the in-laws view was facing downtown. I appreciate them putting our rooms on opposite ends of the hall. We were close enough to check on them, but enough space to both enjoy our rooms. They were clean, spacious, and comfortable. There are no closets but, in the suites, they have functional space for clothes and luggage. My main reason for taking a point off is because I would have appreciated being offered the optional earplugs because we later found out that the Desert Bar 5 is kind of jumping at night. I'm not sure if the earplugs would have blocked the vibration from the rooftop bar, but I would advise that they are offered to all guests upon check-in. We loved our stay and thank the staff for sending a note and some muffins to my mother-in-law upon her check-in. My point deduction is mainly for KA'TEEN closing so early. Thanks to Edgar, Nick, and all of the staff that helped us make the stay special. We would definitely return with the knowledge of the hours of KA'TEEN and to bring earplugs.

This is a very cool rock and roll themed hotel owned by Hyatt. Great location on Selma Ave near Tao restaurant and walking distance to all the fun bars in Hollywood 5 stars for happy hour in the lobby and the adorable bartender Zoe who told us about the free canned drinks! I want to get a room and stay here for the weekend!!

I have Hyatt Globalist status. I really enjoyed my stay here at Tommie. It's not cheap to stay anywhere in Hollywood on memorial day weekend. I used my points. I felt it was well worth it! Tommie is walkable to the Manns Chinese Theater. It's also walkable to the Thai street market. Yes, there are homeless all around. Just make sure you are aware of your surroundings. I would recommend valet even though it's not cheap and they work for Tommie and Mama's next door. They don't load your luggage or open your car door so don't expect that. Check in was quick, the lady was not so enthusiastic. I also had to ask her about breakfast. Do your research beforehand like I did. Don't eat at their little Cafe for breakfast if you are a Globalist. Eat at Thompson around the corner. They give you $32 a person and they stick to it! You go over and you will pay. I would still recommend them, their food was good but not cheap. Also, I would recommend getting your free drink next door at Kateen. The place was so trendy and hip. The bartender was very nice and accommodating. I don't drink alcohol and he made me a very good mocktail. The only thing that brought this hotel down a star was the noise. I knew that beforehand and questioned why I was upgraded to the 8th floor at check in. She said that I was on the quieter side room 808. It was not quiet. The music came from downstairs and it did stop at around 2a.m. it was quiet until 8a.m. when they started moving chairs around about me to clean! The view was fine on the 8th floor. You can see downtown. I would maybe go down to 5 or 6 th floor. I would return again as it is less points than the Thompson.

Like a lot of hotels you use your phone to check in. Location is great just minutes away from the Hollywood Bowl. Actually walking distance if your into long walks through sketchy Hollywood. We ended up doing it because it's super hard to get ride share after a concert at the bowl. We had a suite it came with a steamer and a nice view. We were warned that it might get noisy at night because of the rooftop club. It was noisy but it didn't keep us up too late. Wish we had been up making the noise TBH but we're at the age where it's beauty sleep over partying. The rooftop pool was nice. It was clean & there was plenty of fresh cold water available on a hot L.A day. The perfect spot for IG photos. I did not like the hours of the restaurant. They opened at 5pm and there was no breakfast available on the Tommie property. The only option is to go to a sister property and have breakfast there.

This was the worst. Seriously. Don't be fooled by the promise of a "Hollywood hills view" experience. It's a view of the USPS building and a building that almost covers the Hollywood sign. I made a mistake by asking for a top floor as we were literally under the dance floor of the bar on the rooftop. Line dancing 'til 2am anyone? Not only was the noise level of the band/music insane, but this hotel spent no money or time insulating the rooms themselves from hallway noise or noise from neighboring rooms. This is definitely not a space to get any rest in. This hotel popped up next to and towers over the wonderful Mama Shelter hotel next door a couple of years ago. Now, that is a true boutique hexperience! It used to have a beautiful rooftop view, but was taken over by this monster. Okay, so let's get to the size of the rooms. If you're claustrophobic, STAY AWAY! ‼. There's little to no desk space, an extremely tiny restroom with absolutely NO countertop space, and none of the regular room amenities that most Hilton hotels have. Once your luggage is in and personal items out, there's barely room to move about between the bed and the wall where the TV hangs. Their lobby is nice. Hence the reason for the second star. Otherwise, this hotel is one I will never return to. Yes, the images look "messy" but it's just a typical "getting ready" moment for two people in this small space. Reality vs advertising you might say.

I discovered the Tommie hotel for the first time through the Hyatt network of hotels app. I never heard of it before until we booked it and I used to be a native to LA. It's hard to notice it when you first arrive, especially at night, there's no huge lit up signs or anything you gotta pay attention. We first checked in and the front desk guy was super nice, welcomed us and even gave us 2 drink tickets to their spectacular rooftop bar (which I wrote a separate review for). We got to our room and it was beautiful, it was tastefully designed using art deco pieces, which is awesome because we lose art deco style at hotels it adds such a funky vibe but in a modern sort of minimalist style. The bathroom outer shell was probably the coolest looking part I would say and the bathroom mirror. The view from the room was Hollywood and it was a nice touch to our experience there.

As a globalist, I got upgraded to the suite on the eighth floor, 814. It's closer to the elevator like I prefer and it was so roomy! First of, parking is $49 a night valet only with in and out privileges. The location could be better, there's a homeless encampment on the corner. It is really close to the Hollywood walk of fame and the hustle and bustle of the city. A little too close to the lively music and noise at night. Thankfully my room did not hear any of it when I was inside. Views in the suite are amazing. The Hollywood hills and the almost floor to viewing windows really make a huge impact. I really liked their decor, very 70s modern vibes with the macrame ceiling light fixture and the furniture. This hotel is cute that it offers social hour where they have chips and salsa, pretty spicy, and canned alcoholic beverages complimentary. Their breakfast is limited to $32 for globalist members at the cafe on the first floor. All in all, this hotel may be a hit or miss for those who aren't globalist, but I really enjoyed my stay here!

Pros: overall, I had a nice five night stay at the Tommie. It's well priced and has a super modern design and nice pool/roof areas. The blackout curtains helped me sleep well, and I liked having the in-room capability to stream content through your phone. Cons: does get a bit loud in the rooms when the rooftop bar is in full swing, rooms are tiiiiiny, no mini bar

Very noisy hotel, even while in your hotel room. Club music constantly & paper thin walls. I was put in a room overlooking the restaurant. I asked to be moved to a quieter room and was told "all rooms have noise". Are you...for real? You know that people rent hotel rooms to sleep in, yea? Even party people need a place to sleep. I always travel with earplugs and even with them in it was noisy.

It is very rare I give a below 4 star review for any business, but I'm genuinely sad about our time here.. here's why: We checked in for one night to see a show at the Montalban. Walked in and the lobby was beautiful, genuinely a fantastic looking hotel. Check in was smooth, (I think Elijah or Ezra checked us in, I can't remember but he/they were fantastic). He gave us a drink ticket since it was our first time there - loved everything so far. Then, we get to the room. Small, but lovely for a one night stay... until we hear our neighbors talking normal volume on their cell phone through the wall. First red flag. We go out for our show, come back at around midnight and it's as if our bed is in the center of the dance floor of the bar upstairs. I've never stayed anywhere with such paper thin walls that was so expensive. We paid $450+ for one night of zero sleep. Then on top of that, they added a hidden destination fee and charged $45 for valet. Charged us another almost $20 for coffees that were some of the worst I've had in a long time. I really wanted to like this hotel. It's a decent location to the nightlife in Hollywood (generally Hollywood is a sketch area, so I wouldn't advise walking to places from here). The drinks in the upstairs bar are lovely and I'd probably go back just to enjoy the bar for a night.. it's a fun place to visit friends, or show a tourist a view of the Hollywood sign (incredible 360 views). But I'll never stay here overnight again. You might as well have installed cardboard between the rooms, plus no mini bar/mini fridge AND the rooms are insanely tiny... all for $450-$500? No thanks.

This hotel is super new in a great location in Hollywood walking distance to pretty much everything but I will say the schedule that they have for the one bar that they have it's not really ideal specially on the weekends I think I was trying to get a Mamosa before I left since I have so many drink coupons from them and I believe their hours are wrong too because it says that they open at 10 or 11 on Saturday or Sunday but they don't really open until noon which is kind of annoying other than that the staff was great except for one night manager, who when I pulled up was outside chatting with the valet, which it wasn't busy, I believe it was a Tuesday evening we walked it as he just got done finish smoking a cigarette and he checking me in and I was kind of grossed out seeing it so you just finished smoking a cigarette but now you want to see my ID and credit card without washing your hands so nasty! Needless to say I had a can of Lysol and then I went upstairs and wiped my card and ID down with. Next time I likely will stay at the Thompson, which is literally around the corner from there, and their rooms are generally the same price.

I really try very hard to NOT give completely negative reviews, however, if the hotel really deserves it--there's no other option. I've stayed in a vast number of Hyatt properties over the years. I have to be very honest with this review to say this was the worst experience I have had to date. The reason for this cynical review is the lack of sound proofing in the rooms. My 3 night stay started well, with an upgrade to small suite on the top floor. The room was very nice and spacious with trendy furniture and very comfortable. I walked to a nearby restaurant for dinner and was in bed early after a long travel day. I woke up just after midnight to the sound of the neighbors on the other side of the wall at the head of my bed having a very passionate evening. At first, I just put the pillow over my head thinking it would be over soon. As they continued, it got louder and louder with one partner becoming more and more vocal. I finally banged on the wall and yelled "knock it off". That quieted them down for perhaps 30 seconds and then they just ignored me. I got up and got ear plugs, but clearly she was enjoying herself so much, nothing was going to stop her screams. It was very disturbing. This went on for much too long and clearly I was very displeased in the morning. I went to the front desk to inquire if the guests in the next room would be there another night, because if yes, I needed to change rooms. I was told they would be checking out, so I was looking forward to a very restful sleep that night. I went to the lobby dining area and had a quick breakfast before heading out to my project site. Although the guests next door checked out, and that night was relatively quiet. Then, Wednesday was my final night at Tommie Hollywood that earned this hotel a single star! I awoke again around 11:30pm to the sound of very loud footsteps at the bar above my room, "Desert 5 Spot". I thought at that moment, this room really is a nightmare. The bar is closed on Monday and I guess not much happening on Tuesday, but Wednesday night things really picked up. I believe they had a live band or perhaps just loud music. I had to listen to very loud clomping of shoes for about 2 hours until the bar closed. There appeared to be one waitress or waiter with very loud footsteps that was directly about the bed. It was such an uncomfortable situation and I just grew more and more uncomfortable and angry. Even using earplugs again was useless. This had to be a KNOWN issue for the hotel. No one could have slept thru that noise and yet nothing was done to mitigate the noise. I've let the months pass since I stayed here in mid-January, because I thought letting time go by would help to balance my opinion of this hotel stay. However, I'd never stay there again and would NEVER recommend this hotel to anyone. I'm at the top level of the Hyatt's reward program and after my stay they asked for my opinion of the stay. I responded with a long very detailed summary of my stay and my dissatisfaction. I never heard from Hyatt. I'm assuming they know these issues and have done nothing to install insulation or sound masking to help with this disturbing noise issue. Clearly, when this hotel was built they cut costs and provided little to no insulation to mask any noise transfer. I don't know what the rooms on the other floors were like, but if they offer you a top floor room, especially room 819, refuse that offer! The hotel has lots of potential in a great neighborhood with a great view of the "Hollywood" sign in the distance, but as far as a comfortable sleep--it's the worst I have ever experienced! Lesson has been learned and next time, I'll read the reviews before staying at a new hotel!

First off the good, near Hollywood Blvd, attractions and good restaurants. The bad, worst hotel I have ever stayed at. They said the area was lively, loud music till 2 am and clearly be heard in most rooms, lots of homeless around the area and I witnessed several transactions around the hotel which appeared to be narcotics. Rooms the size of large closets, pillows smelled like smoke, I could go on. Just avoid this place.

It was my girlfriend's birthday weekend, and we wanted to go to Super Nintendo World at Universal Studios Hollywood. I had free Category 4 night I had to use, so this was the choice. Upon arrival, we were a little confused because the doors didn't really look like doors, and the valet had to point them out to us. Getting checked in was also a little awkward because the lobby was a little too unique. As a Globalist, we got updated to the Junior Suite... which I don't even see on the website, but it was actually a really nice room. Plenty of small bottles of water and the help did a good job getting us replenished. Because of our higher floor, we were warned about noise from the roof parties, but that wasn't actually a problem -- the thin walls connected to us were, but we paid them no mind. The real problem was our first morning. I wanted to get some Room Service breakfast. Since I was still technically working, I couldn't go downstairs to order. Upon using the QR Code to order in the room, it wouldn't work. So I texted the desk via the WOH App, and they agreed to take my order. . My order was taken at around 9:30am, and when I followed up at 10:22am, I never got a response until 10:40am. On top of it being a work day for me, it was also my girlfriend's birthday and I wanted to surprise her so I didn't have time to go downstairs to place the order. After explaining this issue to the front desk, we agreed to comp my breakfast and have 5,000 World of Hyatt points put into my account. It's been two weeks and this has yet to happen. This aside, the hotel staff surprised us twice with bottles of wine to celebrate my girlfriend's birthday. That was nice of them, but as the one that makes the plans, I would have liked if I got the points I was promised. I wouldn't mind coming here again, but it was primarily because it was a Category 4. I'll probably stay at The Thompson next time I'm in town.

I booked the Tommie because it had a really great rate and then after booking saw all the no so favorable reviews and got worried. I was very pleasantly surprised! This is a gorgeous hotel and very centrally located. Took about 10 mins to get to Universal Studios and about 15 to get to Weho. We got a room on the 6th floor and it was very modern looking and the bed super comfortable. We also got 2 drink vouchers for the rooftop bar. The bar is country themed, the vouchers were good for a sparking wine so I got a glass of Prosecco. The only downside is as is custom in LA, the only option for parking is valet and it's $50 a day for overnight parking. You can go in and out and the valet is open 24 hours but still the price I think is pretty steep especially when there are no other options. Overall though I thought this was a very nice hotel and would definitely stay here again next time I visit LA.

Would not recommend!! This place practically charges you for breathing the air. $150 FOR A NIGHT to bring your dog. TONNSSS OF HIDDEN FEES!~~~ And room was soooo tiny just a bed fit, no other furniture. Pass.

Very cute hotel inside, the room was very modern and cozy. My girlfriend and I loved it. We were only there for one night to visit Hollywood Horror Nights, but everything was perfect for us. I forget her name but the young woman who checked us in was very kind and informative. She let us know that it's more of a nightlife type hotel and that there could be some extra noise. Us being from Vegas didn't mind at all. Luckily we didn't encounter any noise late at night, it was more noisy in the morning with the early birds haha. The rooftop bar was cool and had great views in all directions. All in all very happy we chose to stay here and will definitely stay here again when staying in Hollywood.

The ambiance at this restaurant/lounge is beautiful. Unfortunately, that's the only aspect that is appealing. The food is way overpriced and didn't taste great (highly recommend avoiding the $24+ Quesadilla. It's merely a side-salad on a tortilla). The service staff is mostly comprised of teenagers who seem to have very little fine dining experience. The bar shut down early (while we were still eating) and so we couldn't order additional cocktails. Parking will also cost you $20.

I flew to L.A. for the Netflix Is A Joke Festival and a few friends suggested I stay in Hollywood. I wasn't a huge fan of the area, but that doesn't have anything to do with this review. The hotel is beautiful, and the lobby is great for relaxing, eating, or even doing a little work. The staff was kind and anything I needed, which wasn't much, was no trouble at all. The pool was probably my favorite spot. The water was warm when I went up in the mornings, and I typically ate breakfast poolside before getting in. So why am I only giving three stars? I paid $400 for incidentals at check-in, no problem. That covers you next door at Ka'teen and upstairs at Desert 5 Spot. It DOES NOT cover room service. To order room service you scan a QR code that takes you to an online ordering service where you have to pay for the food that is prepared downstairs. Why am I required to pay for something that should already be covered? To charge it to the room, I had to go downstairs to place an order. I was told by the staff that they use a third party for the room service feature and that's why it's set up that way. Considering there aren't a lot of nearby food options in the area other than fast food, the setup was disappointing. However, the food was really good. I enjoyed breakfast every morning, the B.E.L.T. was my favorite. Something to note: They don't use salt and pepper. I asked for some and was given a ramekin with a salt and pepper mixture to use. Not sanitary, but at least my food wasn't bland. While the view from the room made for good people watching, it was otherwise terrible. Aside from the sheer curtains not offering much privacy, the post office back lot is not an exciting view to wake up to every morning. The room features a king bed and a small stool. That's it. There is not additional chair, closet, or anywhere to put your things. It was tight for just me, so it would definitely be cramped with two adults. There's a nice record shop right down the street and a dispensary around the corner. Is it a great hotel? Yes. But I wouldn't stay there again should I return to the area.

Before we visit Tommie Hollywood, we really didn't expect too much since the Yelp rating is low. But after we visited, we just love this hotel. The service is super good at Tommie. The front desk host and hostess are very friendly and professional. After they knew that we had an anniversary, they sent us complementary cocktail vouchers, Deloce Espresso Martini and cookies to our room. Valet parking attendants are very helpful and efficient, the always open the entrance door for us. There were 2 construction workers who work for the hotel, they opened door for us too since it's very windy on Saturday. When we checked the restaurant downstairs at day time not open yet since they open at 5:30pm, the host Eddie is very friendly and warm. He greet us and chat with us to introduce the restaurant even it didn't open yet. The Desert 5 Spot bar's host and waitress are very nice too. All these great people with their great services really made our anniversary weekend so special. The hotel is very morden and compact. The location is very convenient, there are bunch of restaurants and shops with walking distance. We had the room with a balcony at 3rd floor, the room is not big but very cute and morden. I really like the balcony with all the greens which is very fresh and delightful. We loved to have our breakfast there. I like the lobby's interior design, it's very cozy and elegant. The rooftop top swimming pool is very beautiful and lovely. It's also a good place to view the Hollywood sign, Downtown LA and sunset. The rooftop top bar becomes so lively and sophisticated at night time with a live band'sperformance. We really enjoyed the time spending there. The breakfast from lobby's is surprisingly good. The breakfast burrito we had is so delicious with this special chili oil. This time the Robot Tommie doesn't work yet. But it will start its job soon. That's exciting to see next time when we visit again. If you visit Hollywood and want to experience the life there, I would like to recommend this hotel.

Hotel room was nice with a good view. However prior to our stay we called to confirm that we would be able to pay with cash upon arrival. The customer service person from Hyatt that we spoke to say yes. We also did an online chat with someone from the Tommie Hollywood website and they confirmed as well that we could pay with cash. When we got to the hotel we were told that they don't accept cash. There were multiple other people who also had this same problem. I don't quite understand how this kind of problem can even happen, especially when we spoke to 2 different representatives.

I would never stay here again This was my second time First time there was so much noise and so loud ! They had to change our room This time i made sure to ask to give a room with no noise. There was still so much noise from the bar . Also they had a fee for the amenities that no one told us about at checkin or checkout ! Then we called to ask about the fee and we talked to Stephanie and she was so RUDE and did not know what she was talking about. She was not apologetic and no customer service! Will not be staying here AGAIN!

This is a stunningly beautiful super - mod hotel in the heart of Hollywood. Love the decor, good service, very cool rooftop pool and restaurants. The only reason I'm giving it four stars instead of five is because the rooms are so tiny, they don't actually have room for a closet. The only thing you get for your clothes are a couple of hooks on the walls, and there aren't even enough for a three day stay lol. Also, the bedroom window looked right into an inner courtyard with a bunch of other rooms' windows. Definitely great for voyeurs but not great if you're looking for privacy lol

We were guest at the Tommie and while there our car was damaged by the valet. The hotel management wouldn't assist us, saying it is a 3rd party valet company. The valet company is not fixing our car, nor providing their insurance to us, and hotel management is doing nothing to help us. Ultimately our car was damaged at the Tommie by a company the Tommie/Hyatt hired, and they are responsible. However, the Tommie management and valet company have all given us the run around and not stepping up to take responsibility for their actions on their property. Absolutely not worth staying at this property if they don't take care of their guests when things go wrong. Horrible management and not what we would expect from a Hyatt.

Incredible hotel, great staff who were so welcoming and informative, free coffee, can use points! Close to everything, my boyfriend and I are excited to come again in the near future!

Being a globalist we were upgraded to a suite on top floor. using a free night were did not have to pay for parking, but if we did.... review would have been 4 star. blackout curtains were great but not a quiet place until after 3 am. we loved the decor and lobby area. room was small but very clean. wish there was a fridge. staff were very kind. social hour was awsome, we sat near the fire place and checked out some of their cool books. I would call the Tommie a quirky boutique hotel.

The hotel is beautiful and the rooms are great, super comfy beds. But customer service is non-existent. I have been treated better at creepy roadside motels. I have never experienced such horrible customer service in my 53 years of life. Upon arriving at the hotel the valet staff didn't approach us. All three of the men just stayed at the podium. We had to go to them in order to get our car parked. The woman at the front desk that checked us in was great; very nice and professional. Except her attire. She was wearing a very wrinkled oversized T-shirt with jogger pants. I was actually surprised that she was a representative of the hotel. But again, she was very nice and friendly upon checking in. However, we asked for a luggage cart to help with getting our bags to our room and were told "yeah we have one but it's out there" (pointing to the valet area outside). In hindsight I should have requested that it be brought in so we could use it. We got to our room and were excited to enjoy a special bottle of champagne. We called guest services to request 2 champagne flutes. Guest services transferred us to the front desk who proceeded to tell us that they could not fulfill our request. So we went to the lobby restaurant to see if they could help us. They would not. Celia was working the coffee shop area and told us "YOU can walk around to the restaurant and ask them" but she refused to even try and help. So we went to the restaurant area and were rudely told no there are no flutes available bc they were all being used for brunch. Really? You don't have two sitting in a bus tray that can be quickly washed? The staff was very rude. When Celia went to talk to the woman working at the restaurant the woman said "I already told her no!" They did offer wine glasses which we accepted. About an hour later someone from the front desk did bring 2 flutes to our room.which we appreciated. So we figured they were probably having a bad day or whatever. We have both worked in the food service industry for many years and we know it can be stressful so we shrugged it off and enjoyed our bottle of champagne. The next morning I went downstairs to get some coffees and Celia was working again. She stated that regular coffee is no longer available bc it was 11:30 and all they have is espresso type drinks etc. So I ordered a triple espresso with half and half and a hot tea. I asked if there was any food available and she rudely pointed to the refrigerated section and said "cold stuff over there". So I went over picked a few snacks. She made my espresso and said "for the cream we have milk, oat milk and almond milk" I said "you don't have half and half at a coffee bar?" And she said "No". I guess it would have been too much trouble for her to walk five feet to the restaurant and get some half and half. I had to ask for a bag for all of the things I bought. She did not offer. She ran my credit card and didn't offer the receipt. I had to ask for it. I honestly cannot believe how unhelpful and downright rude Celia was. You would be better off having in-room coffee available than having this person run the coffee bar downstairs. It would cost less in the end and guests would enjoy it more too. Upon checking out and leaving we approached the valet area and again all three men completely ignored us. We were literally standing at the curb in the valet area with all of our luggage for at least 10 minutes. I had to go to the podium and hand them our valet ticket. The man went to get our car. He brought back a car that was not ours and didn't say anything. He just went back to the podium. We assumed it was someone else's car, they probably called ahead? No. He thought that was our car. We had to, again, go to the podium and explain that that was not our car. He then went and got the correct car. He made a small effort to help load our luggage and only after we tipped him did he become mildly friendly. We were shocked and appalled at the overall terrible service we received at the Tommie. We felt like we were a burden on every staff member we encountered. Every single one of them. The hotel is beautiful and the rooms are nice. But for $400 a night I expect a lot more of the guest services. To be honest, I am rethinking my Hyatt Club membership. I have always had amazing customer service at all other Hyatt locations. However, the Tommie in Hollywood has tainted the Hyatt name for me.

This place is terrible! They claim to refund the damage deposit and will give you the run around after 3 weeks of no refund returned. They do not return damage deposits for $100/night. My husband and I stayed for 2 nights and $200 was never refunded to us even though there were no damages. What a scam!!

I was incredibly surprised by the poor reviews here. This is a pretty wonderful hotel. Check in with easy. Front desk is friendly. There is Free coffee in the morning or the good selection of pastries for sale. The room was a little bit small, but if you was fantastic on the bed was comfortable. Thank you for a nice stay

The hotel is cute although the rooms are a little on the small side. The pool is nice on the roof, but there's no Jacuzzi so a good chunk of the year, you get chilly either while you swim or afterwards. The staff was great. The worst problem is the noise. There's a collective of three or four hotels next to the Tommie that all play Extremely loud bass-thumping music on Friday and Saturday nights until about 2:30 AM. It makes sleeping nearly impossible. If you're in your 20s-40's and enjoy staying up half the night, that's fine but beware... Don't come here if you want to get it good nights sleep.

Lovely stay! A 1 night stay on a Saturday night, what was I going to encounter? I chose this property as JDV is a well established hotel chain that has survived and grown with the many changes that have occurred in the industry and world! This hotel is comfortable and VERY clean! While the average rooms are a bit small, they are comfortable and offer a good place to sleep and rest! There's a rooftop bar/club and I was asked at checkin did I eat a high or lower floor, I chose a lower floor, as noise travels up, up, up I'm glad I did! When I went out to my event and retired at almost midnight, the area and my hotel was very active with club goers. Approaching the hotel there was a long line to gain access to the rooftop bar. I will say I was a bit concerned, but I was presently surprised and my room on the 4th floor back location was quiet and I slept like a baby! There are only a couple of drawbacks, I felt were no room service after 11pm???? And valet parking with in/out useable was/is $55.00, which I knew, but what you gona do?! I would stay at property again if needed!! I give it 9 out of 10!

Let's be clear: this is not a hotel for your Daddy. He will dislike the late night music noise reverberating throughout the hotel (it is real - real loud). He will miss his work space in the room and wonder how there can be no closets in a NYC sized space. However, if you are more hipster the trendy rooftop bar will provide an awesome backdrop for media pics. The amazing lobby will feel at home collaborating and telecommuting. And you will find yourself in a sketchy but trendy part of town (just avoid the human fecal matter on the street). Choose this hotel based on your lifestyle and you will either be energized or irritated.

Have stayed here twice, don't plan to come back unless it's on points (no parking, destination fees). Parking is $55 a night and the front desk staff isn't even aware of this - I called and was told 'I think that's the amount with taxes'. I also had a charge on my bill for a beer that wasn't mine. The response was more of a we'll look into it instead of an apology and confirmation it would be removed. Rooftop pool was stellar. Rooms are small with no closets or mini fridge. The bar/restaurant can be very loud as well. Pretty close (walkable) to lots of good dining options.

Do you actually want to *sleep* in your hotel? Then this is not the place for you. The front desk told me that I might hear some noise from the rooftop. Ha! You might as well put a speaker blasting in the room, you will hear thumping bass and parties until 3am. Good luck. I strongly regret not checking yelp before staying here, you can see that noise complaints are a common theme in the reviews and they don't care at all.

Stayed here on my visit to LA after finding it on booking.com. I wanted something downtown so that could walk and enjoy the scene. Tommie Hollywood is perfectly located for any and everything you need. The hotel staff were extremely friendly. The lobby are is very quaint and cozy. They have 3 different place to dine in at and they are all beautiful! Rooftop pool is nice with great views. It's a very lovely lively hotel. The room I stayed in was their King bed with terrace. Room was a little smaller than expected but it had everything I needed. Terrace was nice and cozy with comfortable seating. I'd definitely book the Tommie again when visiting LA.

First off, notice that many of the 4 and 5 star reviews are from Elite Yelpers. I wonder if there's an incentive offered by Tommie Hollywood for those stellar reviews? Hmm... Let's get to the nitty gritty here. These hotel rooms are the second tiniest I've ever stayed in during my lifetime this far. NYC is the first, but that was well-known and expected. Let's start with the closet: there isn't one. Hooks are slapped on the wall and that's where you hang your clothes. I had to place some of my belongings on the floor because there wasn't enough table and counter space. Bathrooms are next. The sink has about 4-5 inches of counter space on the sides. There is a semi-transparent sliding door that doesn't shut or lock in place. There is a gap that allows anyone to see right where you're seated on the crown. That's in addition to the orange film on the bathroom "walls" that you can see right through. I guess it's to give the illusion that you have privacy in there, but it is a joke. The bathroom "walls" don't fully reach the ceiling, so you are not enclosed. Guess what that means? Yes, you will be heard so make sure to bring your poo-pourri and turn up the music loud. About the noise: If you plan on getting sleep while staying here, forget about it. Be prepared to stay awake until at least 2am when the club music and people stomping on the dance floor ceases. After that, enjoy listening to the talking, yelling, and laughing through your paper-thin walls. No joke, I could hear my cousin in the room next to me drawing the blinds. Here's another fun fact: Upon checking in, the front desk staff explained to my mom that if the music from the rooftop club gets too loud, to scan the card they gave her that says "personalize your stay," and they'll bring her ear plugs. Tommie Hollywood, it might be more ethical to inform guests that you have live bands and music playing here 3-4 days out of the week BEFORE they book your non-refundable hotel rooms. There is a Yelper on here who says this place is like a hostel. He is right. That is exactly what it feels like once you take the elevators up to the rooms. The only demographics this place might (I use that word with caution) work for are twenty somethings who party until the wee hours of the morning and can function off little to no sleep, those who are hard of hearing (deaf or near it), and those who travel with little to no luggage. Oh one more thing, I had brought my own pillow here and when I called two hours after I checked out, housekeeping said they were standing in my room and didn't see any pillows. Really? How did you not see an out of place pillow in a room the size of a box? LOL. I know they stuffed it in a trash bag and didn't care to look for it but lying through your teeth is just insulting and despicable. My friends booked this room for our group and obviously did not read the Yelp reviews, so we got stuck staying at the Tommie Hostel. Needless to say, I will never return to this place again. You couldn't pay me enough money to come back.

I booked this hotel in January for a one night stay in April for an event. The event has been canceled but when I went to cancel the room, the room is non refundable. Even though it's over a month out. So they keep my entire $250 AND get to resell my room! What a great strategy. To say I'm disappointed is an understatement - have loved Hyatt until now but will stick with Marriott in the future.

This hotel is very nice! Great ambiance, great gym, nice location, staff is very friendly and available to help at any given time. The restaurant next to it Ka'teen is phenomenal! Michelin star chef so definitely a must visit. Why a 3 start review? Well, if you are staying on the top floor (8th floor) during the weekend. Beware of the very loud band that plays on the roof floor. We stayed 2 nights (Friday-Saturday) , the first night we heard the band but were so tired that we didn't give it too much thought until the next night. Band starts anywhere from 10pm and goes until 2am. The whole room vibrates, no sound cancelling, can't ask for the band to stop, just not a very restful night. So if you are planing a visit I'd ask to be allocated not on the top floor but more towards the mid lower level.

I've come here 2x so far & they never bother me when I sit in the lobby which is totally cool. They are super nice here and the people who stay here are all hippies and hipsters! People have came up to me while sitting near the fireplace and offered to take pictures of me and sit next to me and ask about the books I read! Totally an ice breaker. I have to get a room here but I love the restaurant they have too! I've been last time I came here.

The location is very good, the price was acceptable because of its location, the rooftop was decent but the cowboy theme is not for everyone, but it is next door to Thompson and Mama hotel where the rooftops are better, the reception is transactional and cold not very welcoming, the stander room had 2 beds but was very small we nearly could move around. But I ll recommended if you are visiting and not spending to much time in the room. Breakfast not included but free coffee and tea in the mor

Beautiful new hotel and ambiance. Location is convenient for night life and walking distance to all tourist attractions. However, a couple of cons are the walls are paper thin and you can hear a conversations in the next room. You can hear all the noise from the street and on the floors so I would not recommend if you plan on wanting good sleep. The crowd is fairly young and like to party here. Next con is you have to be careful there are a lot of homeless that walk around and no one is monitoring the entrance so it doesn't feel safe at times. Also, such a beautiful hotel but why is there trash across from it? It is such an eye sore, hotel management should be cleaning this up, even if it's across the street.

Rooms are absolutely tiny, nowhere to put your suitcase type of tiny. Very noisy all through the night due to the rooftop bar/club that is playing loud music until about 4am. Rooms only get serviced once every three days, and for a hotel that's $300-400 a night + $50/night parking, that's not great. Staff were surprisingly unhelpful and dismissive. Several staff I encountered throughout my stay seemed to think they were too cool to converse with guests when asked simple questions. I had an early flight, and they would not let me settle the bill the evening before, so I didn't have to waste time paying at 4am. Pros: Great looking lobby and rooftop pool area. I stayed for three nights in April 2022. I would not choose to stay here again in LA. Way too expensive and extremely average service.

So it's 1:23am, I'm wide awake in bed because of the loud rooftop bar music. I'm staying in an atrium facing room, not sure how bad the other rooms are. I usually stay at the Hyatt Regency or Place, but i choose this location because I was in town for a concert at the Hollywood bowl. My frustration with the hotel started before i even entered because of the poor treatment i rec'd from valet. I shared my concerns w/Thomas in admiting and he apologized for the treatment. As a Hyatt Discoverist and Hyatt cc holder, I'm team Hyatt so I never thought I would have to write a negative review.

This is a cool hotel in Hollywood. First and most importantly, if you are a tourist in LA -- do not stay in Hollywood unless you expect that the majority of your time will be inHollywood. Hollywood is not a nice part of LA and is in some ways the tourist trap center of town. Notwithstanding that I found Tommie to be a really nice hotel. It felt like a Thompson but with tiny rooms, and I he service was good, the bed comfortable and the amenities successfully executed. The rooftop pool and bar are also super cool, though closed Monday-Wednesday. If you're planning to spend 1 or 2 nights and traveling light I can't think of a better place to stay in y Hollywood than the vibey Tommie at this price. If you have lots of bags, find somewhere else as they won't even fit in the room.

Please BEWARE! The hotel it self is beautiful! But there are several hidden charges! The rooms are extremely small for the price you are paying! They also charge $49.50 a night to park your car not to mention the ridiculous destination fee with several other little fees. They also charge $150 a night for "incidentals" that gets dwindled down as the day goes by. I was so shocked by the size of the room I went back down to the lobby and spoke with the the gentleman that checked me in. He said yeah but that's all we had for tonight but tomorrow we can put you in a bigger room. Which did not happen. I chalked it up to lesson learned. I tried to look past it and make the best of my stay until... I received my final bill and realized my $300 " incidentals" deposit basically was taken up by all the little hidden fees. Complete racket. I will definitely not be staying here again nor do I recommend anyone else for that matter! The front desk gentleman named Diamond had every opportunity to make things right by waiving at least on of the ridiculous hidden charges but refused too. I'm sorry but I was charged $197.93 in addition to the nightly rate. It doesn't take much to insure a customer leaves happy even if it's a simple apology or even a small refund of some of the ridiculous charges. Customers word of mouth is the best marketing you can get. And they will not receive that from me!! I left feeling as if they didn't care if my stay was good or if I was happy as long as my credit card worked. My advice to anyone reading this is to think twice before booking. DO NOT WASTE YOUR MONEY!! I've attached a photo that clearly says $45 for overnight parking. But when you get your bill it's actually $49.50. SCAM!!!!

I really wanted to like this hotel. I came in with other friends on my first go round and it was a lot of fun. The lobby is beautiful and the restaurant downstairs is gorgeous; I still haven't tried it though... Candidly, I came to the hotel to evaluate it as a landing spot for 40 people attending a conference later this month... Desert Spot five is the reason why I wanted to love this place, however it's the main reason why I dislike this entire experience. The management, overall, sucks. Staying in the hotel is supposed a convenience- however an inconvenience it was- if you want to enjoy the venues in Desert Spot- the reason I selected this venue- you have to leave the hotel to go out to the street, wait in a 15minute artificial line, only to then go back up past your room to the rooftop in order to get to desert five which was mostly empty. I don't understand that. (I was scolded by the manager and by some bulky security person because I came up from my room elevator instead of going down to the street then back up... Super confusing and very unnecessary). Why am I not able to go to the roof from the same elevator as my room!?!? Also, you can purchase cocktails in the bar downstairs but you can't take them upstairs-even though you're encouraged to bring them to your room... This hotel has a lot of potential however the user journey falls very short due to a number of inefficiencies, uneducated workforce, and poor management practices.