Tommy's Pizza

This pizza place’s food impressed me so much. I came here for lunch and they served lunch specials with subs and salads. I ordered the meatball sub with garden salad. The price and size were amazing. The salad tasted fresh with honey mustard. There were a lot of black olives which I was afraid of, but their olives were not extremely sour at all. The meatball sub was juicy with decent cheese and baked bread. Their pizza also looked great. I heard the pleasant cracking sound of cutting pizzas in the kitchen. The dining room was not large and packed during lunch time and there was only one server, however, she was attentive and friendly, and the food came out really fast. WiFi was not available.

This is my favorite pizza but somebody didn't do it right this time. Instead of the crust being crispy, it was soggy with grease and the box was soaked with grease. The crust usually has a cracker-like crust, but it was flat as a crepe tonight! Drove all the way across town for this? We've been getting Tommy's pizza for over 40 years and I hope whoever is making this new dough finds another job!

What a terrible experience. 😩 Tommys used to be such a great pizza place! They used to have 4-5 restaurants all over town and their pizza was awesome ❤️. Obviously things have changed... They only now have only 2 restaurants standing today... And my most recent visit the their Lane Ave - Upper Arlington location will be my last. I took my daughter and we traveled across town more than 40 minutes one way...specially to go there. We walked in... Waited and waited and waited and not only were we not greeted and let know someone would be with us shortly... But we were blatantly ignored. So after 15 minutes of waiting and having the staff walk by us without acknowledging we were even there... We walked out. And will never be back... It's a shame but I guess some things do change... And not always for the good 😔 Goodbye Tommy's !

I had been wanting to try Tommy’s for so long, and finally stopped in on Sunday with my wife. I knew as soon as our server brought our pizza out to us that it was a winner. I had heard all the praise and all the recognition it has received, and I can tell you, after taking that first bite, it lived up to it and then some. The sauce, crust, cheese, pepperoni, etc are of excellent quality and generously portioned. The restaurant is very clean and the people are very friendly! I can’t wait to head back again soon when we are in Columbus!

I've heard so much hype about this place. Figured we would give it a try. Not sure what the hype is. Definitely not the best pizza I've ever had. Cant even put it on the list. The crust is fun. I like the crisp of it. But honestly the flavor of the pizza, well there wasn't any. The pizza lacked seasoning. We had 2 separate pizzas There are 4 of us and none of us enjoyed it. We struggled to eat it. We also tried the cheese balls as we are cheese curd snobs. Im not sure what kind of cheese they put in here but these were lacking as well. They did taste a little better with the ranch. Another 1 and done for us.

This was a take out order. The pizza and the garlic bread were done on time. And both were delicious and had everything I wanted put on them. Could have asked for anything more.

I love the old school diner feeling I get here. Lunch speacials and their pizza and service are top notch every single time! Love the sauce and love the crust. They make their own sausage too.

I would Never advise any African Americans to go there to dine. Rachel "the manager" make sure you feel really welcomed. You will eat after all of the Caucasians are served. Rather they came in before you or after you. From other reviews left it's clear how Rachel service is rendered. Don't learn the hard way, like I had to. More so don't express dissatisfaction because Rachel doesn't care. Read the reviews and don't order the chicken pasta 🍝 🤐. However the Italian dressing is great and I am sure the pizza would have been as well.... I ended up leaving when I realized that we were being discriminated against. The establishment choose to feed the other guest first. Despite when we got to Tommy's only 3 families was there and was being served or in process of being served. More families came in afterwards and the establishment choose to ensure that they received their pizza before we got ours and of course our order was already put in 🤔. She doesn't have to worry because I won't be back nor recommend this location EVER as long as she works there. Well at least not to people of brown 🤎 complexion. Hell Susie's Subs off of Karl Rd is better anyway and they have NO ISSUES with brown 🟤 people.....

Visiting Columbus for a conference, staying downtown. Too tired after the event ended on Friday to leave the hotel. Found Tommy's in a list of best Columbus style pizza, and they were one of the few options that offered delivery (ended up being via DoorDash). Was worried about reviews we found here after ordering, but ended up very happy. From order to arrival at hotel took around 45 minutes (had been estimated to be up to 70 minute wait). Pizza was still warm when it arrived, and it was delicious. Love the flaky thin crust. Toppings were plentiful. Lightly sauced (if you prefer more sauce, add extra when you build your pizza order). We're crust dippers, so we added on a side of bleu cheese. Not sure if they make it in house or if it's a local brand, but it was one of the best bleu cheese dressings I've had. Glad we found Tommy's and gave it a try. Definitely recommend giving them a try when you're in town.

Heard of Tommy's pizza & stayed in a nearby hotel so felt it was a great opportunity to check it out. Many customers seemed to purchase pizzas so perhaps that would be a great choice. Tried lasagna and chicken Parmesan. Both had Abundant portions! Garlic bread and cheesy garlic bread were warm. Difficult to judge customer service but online ordering was easy and the pick up process was easy,

The pizza was amazing as usual. This location was new to me and yet very comfortable. I love the old fashioned look of this place. The service was very nice. Our server kept checking on us for refill on our drinks and to see how our pizza was. I'm most definitely coming back!

My opinion, best pizza in Ohio. Best pizza I've ever had. If you like crunchy crust, it's crunchy all the way to the centerpieces quality toppings.

Very attentive service and delicious Italian Submarine sandwich! The ambience of this restaurant hasn't changed in years!! Our friend orders pizza so lunch was amazing!

Did you know Tommy's likes to steal? They're actually criminals!! How fun?! I ordered a quart of blue cheese. When they gave it to me I knew it was light but they assured me it was a quart, when I measured it at home it was less than a half quart. I called them to tell them about the mistake and they hung up on me and stopped answering. When I went to the store I asked them for either a refund or a full quart of blue cheese. They refused to give me a refund and said that's that's their quart container. I didn't order a quart container with however much blue cheese they decide to give me. I ordered a quart of blue cheese and paid 13.50 for it. I left their employees 1.50 tip FOR BLUE CHEESE. And they pull this. Classless and criminal

Pizza was amazing! Brought back memories of days past when Tommy's Pizza was in business on Hamilton Rd back in the day! Miss them terribly! Wish there were more locations throughout Columbus

Ordered pizza tonight. We are in Columbus for the night. We are all tired and hungry. You CANCELLED our order then did NOTHING to fix it. Horrible service. AVOID

Terrible experience. Waited over 90 minutes for delivery. Pizza was cold. When we called to ask about the delivery status the lady who answered the phone was rude and surly even before we could ask a question. We understand busy Friday nights but this seemed beyond the pale. We gave an extra tip to our poor delivery driver who had to wait over an hour

Danggg based on reviews, you either love or hate this place. I am disappointed in you, Columbus Yelpers! Tommy's Pizza is the campus pizza experience! Many moons ago, typically whilst intoxicated or hungover, I would eat Tommy's with coworkers. I moved back to Columbus and rolled in - still just as good as I remembered! It's not gourmet, it's your classic campus locally-owned pizza shop. No frills and delicious! Even sober ;)

I hate driving far to a place, picking up food, get home to find it overcooked and poor Quality. For a refund they expect me to drive another 45 minutes to get my $18+tip back in rush hour.. gas prices etc... and I grabbed it in my LUNCH BREAK MEMO, cook food like the customer is THERE, STOP BURNING IT, KNOWING IT IS MEDIOCRE and still giving to customer. Not okay. Will dispute with bank to save the trip.

I was visiting the hospital down the road and ordered pizzas for everyone. As it has been since my first visit in 1988, it was great. No one else had tried it before and they loved it. Only knock was the building does need some desperate updates. The service was great on my to go order.

I think Tommy's pizza snd Italian subs are the best in town. I wish they had inside dining open later i went there on a Friday at 9:25pm following an OSU hockey game. They were open only for takeout orders. All inside ding area were closed. They advertise being open to 10pm or 11pm. They should make it clear that the dining room closes much earlier.

Went there today at 3 p.m. and the door was locked. Sign said they were open at 11. ???

Visiting Ohio and love the Midwest pizza- That cracker crust and cheese for days is what my pizza dreams are made of. All photos and many comments led me to believe that's what Tommy's was offering and I couldn't wait! I ordered online and walked from my hotel to pick it up. My cheese pizza had a few pepperoni on it-- which renders those piece inedible for us. The pizza, which had been sitting on a table in the restaurant, was congealed and had slid around the box enough to be smashed up on part. Staff were abrupt and neither friendly nor dismissive. The taste was mediocre. Quality was poor. And it all just felt really unattended to and like there's no care for the product they're feeding people.

Loved the pizza it was phenomenal Krispy Krust with lots of toppings. Was up there for a basketball game at Ohio State and very close proximity to the arena. Not a big place but the food is outstanding, give it a try

Today was my second time trying Tommy's Pizza and I reallyyyyy wanted to love it, but I thought it was just okay. When I called to order they said they no longer have appetizers which stinks because their mozzarella balls which I've had in the past were so good - hopefully they put those back on the menu. I ordered my pizza well done, but it felt a little undercooked and doughy. I wish there was more sauce, too, and it was way too salty. BUT, on a major positive note, they were very generous with their toppings. Overall, I thought it was a bit disappointing.

If I could rate this place 100 stars I wouldn't family and I LOVE Tommy's pizza it's amazing and the people are so sweet and the atmosphere is fantastic too. HIGHLY recommend Tommy's!

The best pizza in town! Pricey but worth it, especially if you like it well done. The crust is unbeatable. Service is usually pretty efficient too.

Your online ordering system told me to be here at a specific time. I then got a text message telling me that my order is ready. When I got here, I was told 20 more minutes and my order hasn't even been started. I drove 20 minutes to get here, this is unacceptable. I don't mind if it takes longer to make something, but don't use a system that has me waiting in your restaurant for 20 extra minutes. Also - an apology is much better than an excuse. Never coming here again, the pizza is good, it's not good enough to overcome bad service though.

Tommy's always delivers! Of course we picked up two pizzas and they stayed hot until we got home! The crust was firm as I like it, lots of pepperoni! We also had a small cheese and it was perfect! Not a fan of indoor dining at Tommy's but the take out was great!

They refused to serve us and were so rude. We came in at 2:00 pm with 12 people. The employee told us that they could not take a group of 12 even though we could see many empty tables. No problem, you can split us up. We can do 6 and 6 or 4, 4, and 4. The employee said no and they would not seat any of us. They refused to serve us. When questioned we were told it is their policy to not split groups. The employee told us that another location was open nearby and we should go there. We looked online and they were closed, so we told the lady and asked again to be seated. She still refused to serve us and told us to leave.

I have been buying pizza from Tommy's for over 50 years. It is so sad to see what the younger generation of Iaconos have done to this business. The service and treatment of customers is deplorable. Tommy's has such a solid following but the family doesn't care. Go elsewhere for pizza.

Tommy's is one of the iconic Columbus pizza places. It's been on Lane Avenue at several locations forever. This might be the "classiest" of the locations. It's pretty close to lots of OSU attractions. This is the busiest during the football season. It has similarities to local rivals like Donatos and Iacano's. Just in case you didn't know, Tommy Iacano opened this place. They specialize in a cracker thin crust, which is popular for some reason. It's not my kind of pizza. Luckily they have good subs. Inside it looks pretty old looking and has been there forever. It has several dining areas inside. There's a private area that's good for parties. It has a pretty standard pizza and sub menu. They also have beer on tap. It's not much of a selection, but you have a few choices. There's Bud Light, CBC, and Molson. It's about $3 a pint. It comes in a plastic mug. This feels kind of cheap, but it adds to the charm. I had a vegetable sub. It's about $7 for the full size. This comes with cheese that I left off, Italian dressing, mushrooms, peppers, and tomatoes. It's more family friendly compared to the location closer to campus. It's still a good option for a game day meal. This has a ridiculously cramped parking lot and it's hard to get out.

Love Tommy's. Been going there for years and always good food and service. The lane avenue one is the best.

I have suffered the absolutely horrible customer service at the UA store for over 3 years. The staff truly does not care about the customer. The events of this past week have put them on my never again list. I went online (because they won't answer the phone - or if they do, they tell you to order online on a website that only accepts payments sometimes) at 4:00 to order a pepperoni pizza for pick-up at 5:00 since I had an errand first. I got three text replies that my pizza would be ready at 5:10, 4:55, and then was texted at 4:29 that my pizza was ready pick-up. Obviously it's their schedule that counts - not mine. By the time I arrived to pick-up my pizza that had been sitting on a table in the dining room for over 20 minutes, it was cold - and wrong. I will not continue to support the sort of abusive customer service - even if the pizza is decent.

This was my first time trying Tommy's and it did not disappoint! Got a large half pepperoni pizza and a spaghetti and meatballs dinner for take out this past Friday after work. Was a nice touch that they text when your order is ready. The pizza was so good!! The crust was a perfect cracker crust and the little Peps were delicious. The spaghetti and meatballs were really tasty as well! Took me back to my favorite Youngstown pasta memories. I will definatly be returning to try more menu items!

Only giving this a 2 star because the pizza was decent. Unfortunately someone in the back was singing at the top of her lungs over everyone while we are trying to eat and it was insane ... she wouldn't shut up .. just singing song after song .. even smarter one of the guys told her she was being loud and rude .... Also the place was a disaster.. you had to walk through a pig pen to get to the steps of a bathroom that was all the Way downstairs .. smells like piss .. and when I got home I had the shits all Night

Sub par pizza was delivered, items were missing. Never again. Paid entirely too much for what I got and the service after the fact.

Ordered a Tommy's Pizza today - it had been a while. I was shocked when I ordered a small "works" pizza and it cost me $21.50!! Again, this was a small pizza. After paying that much for a pizza I could hardly enjoy it. I pay $16.10 for a Tammy's "works", $13.24 for Grandad "works". and $15.75 for Teritas -all small pizzas. These establishments provide really good pizzas for the price so I have learned my lesson. Never again will I pay that much for a small pizza at Tommy's. Don't get me wrong - Tommy's pizza is good but not worth that high price when there are other good pizza choices in Columbus Ohio. By the way, the service was great!!

Great pizza , best ever. Always on top . Not one pizza place establishment can touch Tommy's! Masseys no, Danatoes no? The greatest ever

Got two well made pies. Believe the quality is back to preCovid standards. Still could use some training in customer relations

This specific Tommy's location is of the best pizza places in Columbus. The pizza crust is so delicious and flakey and the pepperonis are baked to perfection. The staff is always so friendly and although it is take out only right now, it has a friendly and homey atmosphere. Can not recommend Tommy's pizza enough!

Do not eat at Tommy's Pizza‼ I ordered a salad to-go for my breakfast/lunch/dinner because I have a jam-packed schedule today and wont be home til late tonight.....I thought a big salad would be a great choice to get me through my day. I don't frequent Tommy's Pizza, and I actually haven't gone there in years. Its close to my store so I figured I would support local. After eating 2 bites of the chicken on it, I noticed it was quite pink. My Assistant Manager told me I should call them and let them know. When I called the person I spoke with said that I should let the manager know because they had lots of problems in the kitchen recently. But after speaking with the manager basically all I got was an apology. My Assistant was not OK with that so she actually took the salad back to the pizza shop to show them, and asked for a refund (of which I only recieved $2 back) Just over here hoping I dont get sick. After closer inspection the chicken is actually raw.

We ordered Tommy's Pizza from Upper Arlington tonight based on the reviews. It was NOT EDIBLE!!! The most disgusting pizza we have ever had. It was WAY too greasy, the crust tasted stale, and gave all of us physical ailments. I don't know if they had a bad night with cooking or if this is the way it is normally. We will NOT be ordering from Tommy's Pizza again

This "Columbus institution" has gone terribly downhill the last five years or so. The staff are VERY rude, the pizza is subpart, and the waiting times are outrageous. We were told one hour, and they are currently "running behind", making my wait time two hours. I am, quite simply, sick of giving this place a chance. Clearly, ownership has just stopped caring is riding on name-recognition alone.

I have been ordering pizza and subs from here for over 30 years. It was my favorite but last few orders have been subpar. I decided to try one more time and ordered a large pepperoni pizza. The pizza had pepperoni on it but some pieces of pizza had none and it was all in clumps and well done but the pizza wasn't. It was all laying on top of the pizza like it was added after cooking a cheese pizza and forgot it was supposed to have pepperoni and threw some well done baked pepperoni on top. It was also cold. Also the box had someone else's name on it and it was scratched out and mine was added.

This place has terrible terrible terrible customer service for that reason alone I won't be giving them my money. I called the other day at 5:45 PM, which was on a random Wednesday evening to order a pizza and was placed on hold for over six minutes. Nobody came to the phone nobody cared, so I hung up on them and went to granddad's pizza in Grandview. The truth is that Tommy's couldn't care less about whether you order from them or not. Their employees are disgruntled and that is a business that does not care about growing or customer service. I refuse to give them my hard-earned money in the future if they're going to treat customers like that.

Very good, very straightforward thin crust pizza. The pepperoni has a great flavor and the cheese mixes with the sauce to create a nice bite. We also ordered jalapeno poppers and an Italian sub. The poppers were very good, like best from a pizza place good. Good crisp bite with nice balanced flavor. The sub was basic no frills which is just what you're looking for in a sub. Good amount of meat and toppings, good bread, baked to a perfect consistency. They've been around a long time for a reason and deserve a shot. Several locations all the same quality.

Our pizza arrived with a thick doughy crust which was f@@ing terrible. The thing that sets Tommy's & Columbus style pizza apart is cracker crust. There customer service has been downright terrible for years, so I refuse to actually go in the store. Now they can't even make their own product correctly. Tommy would not be proud of this product

Where to start? This once iconic Columbus restaurant is sadly a mere shadow of what it once was. The dining room is disheveled, run-down and dirty, the staff is smug, slow and, and generally inattentive, and the pizza was greasy and soggy. All this after being told to wait in our car until they'd text us to let us know when it was safe to enter. Wishing we had driven elsewhere! After 45 years as a loyal customer, you've lost me. Tommy would be horrified!

Great cracker crust pizza. Sometimes it takes a while to get the pizza because of how popular it is but it's worth the wait. Two locations. One on Lane didn't have seating when I was there back in March 2022

My favorite pizza back in the day. Loved the pizza and how heavy it was with toppings. but this time, the crust was somewhat soggy (may have been crispy at some point). But I will return.

Very rude staff. Placed an order at 930pm online where it stated they take online orders until 945. After submitting the order, we received an alert stating the order could not be completed. We attempted to call x2 with no answer. After calling, we checked the online hours where it stated they were open until 10. We then drove and arrived at 940. Numerous staff were in the restaurant with the door locked. Plastered on their door were their holiday hours clearly stating they closed at 10pm on Thursday. We made eye contact with a few of the staff but they ignored us. One staff came to the door and spoke through the glass (didn't even open the door) "we aren't taking anymore orders" then walked away. What's the point of stating hours if you won't respect it.

Lose the cop in the dining room telling people they have to leave the restaurant and sit in their cars until name is called. Whether u are short staffed or not, it's all about customer service. Can't sit to wait with family in waiting room due to Covid. WHAT! 2023 and we are still talking about Covid. We love Tommy's! There are so many ways they could have made us feel welcome!!

Thought the pizza was pretty tasty. The crust was crispy. Overall a good experience.

Every time I am in Columbus, I have to stop in to Tommy's. It's a MUST! We get the same thing every time we come...a small order of fries as an appetizer with a side of ranch and a large pepperoni pizza. The pizza is thin crust (similar to Donatos) and oh-so-delicious! It is hot and fresh every time and don't forget the ranch! On game days it can get pretty crowded but most of the time you can find a seat easily. It's a staple pizza place on campus. Nothing fancy about the restaurant and it is family friendly. Go for the pizza and don't even waste your time looking at the rest of the menu!

I have family in Columbus and would get Tommy's every time I visited growing up. Maybe it's the nostalgia, but it's my favorite pizza of all time. The pepperoni is the perfect size to curl and crisp up. The crusts are just the right thickness and perfectly flakey. Their subs are also sooo good! You probably want to order ahead of time to make sure your food will be ready when you want it since it can get pretty busy.

I am sad to say my favorite Tommy's is getting consistently stingy with toppings. We eat there at least once a month, and it's around 15-18 miles for us. Last several times there were pieces with only sauce. What is going on here? The flavor is still outstanding but we want cheese, pep, mushrooms on all of the pieces, not just 75%. Are they cutting costs and sacrificing quality? Disappointed.