Megan C.
Yelp
I recently stayed at the Viceroy when visiting Snowmass, so I had breakfast at Toro multiple times, and dinner there one night.
Breakfast: Good, but not great considering how expensive it is. I ordered the granola twice, avocado toast, and the breakfast sandwich. The granola is a huge portion, I guess to justify the $20 cost. As someone who is a huge granola lover, it is a bit telling that I consider that portion too large. It tasted great, but I just don't like that the rest of it would go to waste. The first time I ordered it, I asked to bring the granola back in a takeaway box and because it was surrounded by yogurt, it became soggy and inedible after a few hours. The avocado toast was kind of bland and the avocado was not ripe. The sandwich was pretty good, I have no complaints.
Dinner here was better. The food is delicious: we enjoyed the ceviche, scallops, and quinoa bowl.
One downside of Toro is the fact each dish cost so much. Granted, this restaurant is located in a luxury ski resort, but the prices were a bit outrageous, considering the food wasn't even that great, especially breakfast. Additionally, for each meal, 20% gratuity was charged.
This brings up the bigger issue: the service. From our experience, the employees here aren't the best in terms of customer service. For example, the night we went to dinner we politely asked if we could move to a different table. The lady said it was "reserved" and throughout our whole dining experience, nobody sat there. We also witnessed a couple who were asked to move their table for the same issue because they were incorrectly escorted to a "reserved" table. For breakfast, I ordered the avocado toast. I think the true title on the menu was smoked salmon avocado toast. I guess because I didn't say smoked salmon avocado toast, the waiter thought I didn't want smoked salmon. When I asked where the smoked salmon was, instead of just apologizing and bringing it out for me, he started arguing that I ordered the avocado toast without smoked salmon when there was only one option to order. I wasn't upset by this interaction, but I just feel like it's basic customer service protocol to just listen to the customer and not argue, especially when it's over a simple addition that can be easily fixed. Because service wasn't the best, it was annoying we automatically were giving them 20%. Maybe service is less accommodating knowing they are guaranteed that much no matter what.
Because of my mediocre experience, I can't say I would recommend this place. Unless you're staying at the hotel and dining here for convenience, I wouldn't advise anyone to purposefully dine here.
While the dinner food was good, I'm sure you could fine much better food at that price point in Snowmass and definitely in Aspen proper.