Barney Abramson
Google
Trattoria Italia located on Eastern in Henderson was the perfect choice for a family dinner. We were a party of 11 looking for a family friendly restaurant nearby, and they were able to accommodate us.
The restaurant was exactly what we were looking for. Quaint yet spacious, classy without being bougie, and the live music was a pleasant surprise.
The menu offered all the Italian staples. With 11 people, we ordered a many different things from the menu and they were all cooked perfectly. Even the prime rib came out at a perfect medium temperature. Everyone was happy with their meal. Even the teenagers.
Some things we ordered include the Prime Rib, Spaghetti and Meatballs, Calamari Toarmina, Grilled Salmon, Penne alla Vodka, Lasagna Romagnola, the list goes on. Again, everything was perfectly cooked. Kudos to the chef.
So why 4, not 5 stars: the service. While the food and ambiance was flawless, the service was sterile, dry, and chaotic. The staff was working harder not starter fumbling over each other, bringing the wrong items to the table. We really wanted to connect with this lovely place, but our waitress was cold making us feel a bit unwelcome.
Still, I highly recommend this restaurant and will be attending again for a second opinion. This place has huge potential and I'm already a fan despite the lackluster service.
My recommendation to the owner, Consider injecting warmth and friendliness into the service. A genuinely welcoming staff would elevate the overall dining experience. Perhaps a bit more training in customer engagement could go a long way.
Despite the service hiccup, Trattoria Italia left us with a positive impression, thanks to its delightful ambiance and outstanding cuisine. I look forward to revisiting and hope that the service will match the excellence found in every other aspect of this charming establishment.