Tree House Humane Society

This shelter is truly outstanding. They are incredibly humane and go above and beyond to care for every animal that comes through their doors. I've fostered, adopted, and vaccinated my cats through them, and I have never had a single complaint. Their communication is clear, and scheduling is always smooth and easy. The staff is kind, attentive, and truly passionate about what they do. I'm so grateful they trusted me to adopt my sweet Kimchi (formerly Parody) and allowed me the opportunity to foster more kitties alongside them. Thank you for making veterinary care and adoption accessible to the community, and for the tireless work you do to give every pet a second chance at a happy life. Your dedication makes all the difference.

I love the commitment to cat health and education! The two cats were sweet and one was still getting acclimated so had to remain in the cage at all times. I appreciate that there isn't a push to fill a smaller space with as many cats as possible regardless of temperament - and I also loved that these were adult cats (2 and 3 years old). I know there are other adoptable cats listed on the website! Here were the cats we saw today - both very sweet.

First time adopting a cat. Walked in and had a short wait. You register your info on a tablet. Which includes a questionnaire why you want to adopt and age, sex and personality you hope to find for your cat. We were looking for a cat to keep my Mom company. About 20 mins later Alex introduced us to some cats based on our preference. Alex had my brother and I spend time playing with each cat. Alex was very detailed about the cats history, health and any red flags. He was very patient with us because we wanted to make the right decision. We ended up adopting the first cat Alex showed us. Juniper is exactly what we're looking for. She seems to be happy in her new home and my Mom has found a new friend. Since it's walk in only, the wait times can vary. Be prepared and clear your schedule for the day. Coffee at Cafe was pretty good and small area with toys, food and extras for your cat. The whole staff were friendly and interior clean. Def would go back to Tree House in the future.

Upon arrival for my scheduled appointment at 12:50 PM, I was not greeted or offered assistance. I waited until 1:12 PM before inquiring about my appointment, at which point I received no explanation and an apology. No one inquired about the purpose of my visit, and a manager was unavailable. I am disappointed with the lack of professionalism and the overall experience. I trust that management will review this feedback and provide a response.

I adopted my first kitten from here. The whole experience was amazing. The staff is very knowledgeable and made me feel very comfortable about adopting my first pet. They provided me with everything I needed. The facility is very clean and you could tell they really care about all the pets here. They have so many sweet cats/kittens.

Really nice, highly recommend !!! The adoption process is simple and smooth, staffs are kind and friendly, my counselor is attentive and knows every detail about each cat. I feel very lucky to have the cutest angel in my life now!!!

So many sweet kitties and nice staff. Some older cats need to be adopted too! Came as a walk in around 5 and got our cat today, she’s been nothing but a curious well behaved sweet heart :) She came fully vaccinated, microchipped and spayed

My girlfriend and I recently adopted a cat from Tree House. The staff made selecting the perfect cat for us very easy. We absolutely love our new kitty.

As much as I wanted to keep my five-star review, it's been over two weeks and at least three emails of me asking about dog registration. I got no response. What's peculiar is I paid for the three-year rabies shot for my dog, and when I got the paperwork, I wasn't even told that the tag was taped to the paperwork. It was just handed over after I paid. I circled back after walking a block, thinking I forgot it. That's when I was told to flip to the last page. I still thought everything was great and left happy. (I do think someone should've told me where the tag was though.) But then I took off my dog's tag to put on the new one and realized there was no sticker on the back. I wasn't quite sure whether it was my responsibility to contact the city for a sticker or was that included in the rabies shot cost. So I emailed. No response. Emailed again. No response. Oddly, the team reached out to approve a heartworm medication I needed, which was an email I sent AFTER the tag query. I left a voicemail. No response. I called. I was told someone would call me back. This is entirely too much trouble over a sticker. I logged into the City of Chicago site and just paid for the dog registration. I'm not going to keep contacting Tree House to ask them this question. It's peculiar because they usually answer so fast (at least within a couple of days). Why this question in particular is taking so long is weird. My dog has her vaccines and prescription, so I won't be back this year. Still, I wish I could've kept their five-star review.

Unfortunately this wasn't the best experience. I will say the "pawsitives" were: parking, affordability and accessibility for healthcare of cats. Plus cute overpriced knick knacks including stickers and t-shirts. I was under the impression this was a cat cafe where you get to play with cats up to an hour but it's actually more geared towards cheaper affordable healthcare for cats. It's more of an actual hospital with a cat cafe /sanctuary in a small corner in the main entrance building. Was able to book a reservation online that does inform you of an alloted time but not a specific one. You have a 10 min window if you arrive late. The person I was meeting ran over 20 min late. They still let us in with only 9 minutes to spend with the cats. It was also only one cat in the entire playground area that was sleeping. It is neat that you have the chance to adopt them. The price was $115 which I feel is pretty affordable considering the cats come neutered and microchipped vaxed etc. I unfortunately had a weird experience with the cashier who informed me that my card was declined when I never ran my card to begin with so that was off putting with no apologies for miscommunication after correcting them. Just a really one off experience as far as the actual cat cafe itself but the hospital part seems helpful and provides more affordable veterinary care for cats comparatively to the average vet.

Hi. I adopted a almost 3 month old kitten at the Tree House Humane Society on April 5th 2025. He was born on January 29th 2025. He turn 4 months old May 29th 2025. He Is a Sweet Kitty, Is affectionate and Playful. I Love him dearly. His name Is Noah, after the man that God told to build an Ark. I am grateful for adopting a Lovely Kitten. Here's a Photo of him In this photo Noah is about 3 months old. I Thank You Kindly for a Sweet an Lovely Kitten. Here's another Photo of Noah sitting In the window, Don't worry the window Is Closed.

The cat cafe here is amazing!! The value is outstanding for what you get: $10 each for 30 minutes in the room AND any typical coffee shop drink; yes, even specialty lattes, cappuccinos, and matcha (made with powder!!). Better yet, you can have a party of one to four people and you will have the room all to yourself. I would say the only drawback is apparently there are sometimes a lot less cats but we had 5 cats and it was a great time. The cats all have FIV so don't get too attached if you have a healthy cat at home!

Just a tip for people looking to adopt: Focus on personality. I love her to pieces, but my first cat can be a little high-strung. So when I was adopting from Tree House, I looked for a more easygoing, friendly feline. And boy did I luck out. My Tree House cat is calm, patient and an energetic counterbalance to her big sister. You can really tell that Tree House goes the extra mile to socialize the cats and kittens in its care. One and a half years in, my Tree House kitty is still a lap cat, a cuddlebug and a frequent purrer. And, knock on wood, in perfect health.

Two kitties needing to be fixed and my wallet needing it to be at a reasonable cost. Thank you Treehouse for taking such good care of these two babies!! Spay and Neuter services were done well and both kittens healed nicely. Highly recommend!

I had adopted a cat at Treehouse in January of 2012, so when a cat of mine had to cross the Rainbow Bridge that I where I turned. Boy was I extremely disappointed. Ever since they financially over extended themselves they have become a clip joint. I will NEVER go back there again, but I did adopt elsewhere. First, I went to Treehouse and signed in and was told somebody would call or get me. After 20 minutes I noticed that somebody texted me but made no effort to find me even though I was at the front desk. We went to see some cats and when I was ready to adopt, it turned out I was showed a cat that was already adopted! I went home and decided to adopt a shy one and sent an email stating my intention and asked when a good time to come in Wednesday, as they are open Wednesday thru Sunday. I told them I needed to arrange a ride. I was told that that Wednesday they would be closed. I would not have been able to get back to Treehouse until Saturday, but in order for me to adopt that cat, I needed to pay almost $27 extra just to hold the cat, even though they changed their adoption hours willy nilly. Lest you think this is about money, the cat I wanted would need a vaccine three days after I adopted her and I would have had to pay for that, and I had no problem with that. In spite of their bad will, I offered to pay the entire adoption fee upfront, but that was not satisfactory either. They told me that I could take an Uber. The entire team was nasty to me and I reciprocated. Treehouse has taken zero responsibility for the fiasco they created and so I say, please adopt, just go to a shelter that cares about its animals and the wonderful people who adopt them. There are many, many fine shelters in Chicago and Treehouse is NOT one of them. Go where you are appreciated. Until Treehouse can show humiliation, go anywhere else and let them suffer financially for their arrogance. Yelp requires at least one star, but the rating is really negative 5. Thank you, Michael Feldman

Avoid at all costs. Seems like a flaky organization and a background check should be conducted about the shelter to make sure that the money goes to take care of pets. I arrived at the shelter 30 minutes before they close, I drove from far away paid much money to get there just to be told that I can't enter because they close soon and the employees wanted to go home. The waiting area is near the merchandise area because the shelter cares more about selling items than people adopting pets or donating money for the pets. I wanted to make a generous contribution but the staff totally discriminated against me. A shelter who hides their pets on the upper floor and not show their pets to the public, is not credible. Shelter employees who only care about going home early and ignore people who visit are not credible. I donate money on regular basis to pet shelters and it's the first time I see a shelter that behaves in such manner. Totally insulting and disrespectful. It's shameful that the employees just want to get home and not care about their animals.

They take very good care of the cats in their facility. It was very clean and all seemed healthy. The cats were separated by rooms that made them contented. They all want forever homes.

Someone brought in an elderly cat they found. The chip had an old address. Treehouse told the person to drop the cat off near the old address which apparently they did. What kind of "humane society" would tell anyone to do that? This is beyond sad all the way around.

The cafe is a special place. My boyfriend took me here while in town for the weekend. We enjoy going to cat cafes in different cities when we can including LA, Fort Lauderdale, NYC, and DC. We really loved the quaintness of the cafe and that the staff member made themselves available to answer all our questions. They were also our barista as well as walk ins! All of the cats were sweet and active on a Saturday around 230pm. One thing that made this cafe special was all cats were FeLV positive. Cat that's tend to be overlooked despite being able to live productive lives. Applause to tree house for helping dispel misinformation on these as well as other amazing cats!

I'm literally obsessed with this place! I got to mix my passions for coffee and animals. The shelter is very clean and the staff is very helpful and nice. There is parking so for my fellow drivers, you don't have to worry about parking on the street. It costs $10 per person and includes one beverage. I got the salted caramel latte and it was great. My sister got the hot chocolate and just like every kid she wanted more. Honestly, I think this place is fantastic. For 30 min you are welcomed to pet the cats and play with them. Probably the only negative was having to wear masks but I guess they are staying on the cautious side. Lastly, you can go to their website where you schedule a visit for 90 min and you can pick a cat to adopt. WOWZA I think that it's amazing what this non for profit organization is doing and I would go there again. After all, one decent coffee is $5-7 if not more, so you pay less than $5 to play with the cats!!

Absolutely love the mission of this organization. The cat café always has the sweetest kitties in it and an awesome barista as well!

I adopted what may be the world's most perfect cat for me two days ago from Tree House. I cannot express how grateful I am for the wonderful and professional treatment I received from Thy Tolmich - he even followed up! The front desk service was superb. It was just such a great experience all the way around. I would highly recommend visiting and supporting Tree House.

I went to the Treehouse Cat Cafe, and I was expecting a big room with more people and more cats, like the Cat Cade, but I was met with a small room with 2 cats, one of which, Horseradish, would growl and scratch you if you tried to pet him. The other cat, Bumi, was at least a little nicer, but had poor hygiene, and his nails looked like they hadn't been cut in months. Both cats wanted nothing to do with us. Plus, the price was 10 dollars for 30 minutes with these cats. Would not recommend this place.

This review was hard for me because since May of this year, I've adopted two cats from Treehouse and we're absolutely in love with them. They're perfect in every way. However, after going through two adoption processes with this place, I think Treehouse is a shady business with several opportunities for improvement. Operations - I was concerned the moment I was handed an actual binder (with dividers and everything lol) of the cat profiles and facts. It's 2023... why is there hard copy anything? But forget about the binder, let's talk about their joke of an intake process -- I would say 30% of it has to do with the actual cat. The rest is the person asking if various third parties can email you for opportunities. So basically you're sitting in a chair at a desk for 30+ minutes just awkwardly going "no, no, no, no" The biggest operations concern for me though, is the Treehouse "return policy." Essentially, adopters have two weeks to return their cat and get their money back from the adoption fees. If you miss the two weeks, you can still return your cat, no judgement..... WTH!? The stories these people told us about adopters bringing cats back will truly break your heart. If you go to their website/instagram right now there's a cat named Cassius who was returned by a family. He was then put off the market for adoption, and now he's only available for foster-to-adopt... Cassius is a cat who acts like a young cat. He's a victim of the Treehouse return policy, which essentially puts the adopter FIRST and the cats last. Cats shouldn't be punished for bad humans. Cat care/handling/vetting - when we adopted our first Cat, Venus we were told she was "semi feral" very shy. Ok, no problem seeing as how I grew up with ferals and they have a special place in my heart. But I'm here to tell you, after loving her and getting to know her for 7 months, Venus is NOT semi feral she is FULL 100% FERAL.... And guess what? We weren't prepared for a full on feral cat adventure, so we hit a few rough patches that we shouldn't have had to endure. I should've known something was up when the vet came from the back and said "I couldn't cut her nails". The VET yall, not the volunteer. They also indicated on her paperwork that she was pregnant, 3rd trimester. And guess what? The lie detector proved that was a lie lol. This place is literally a revolving door of cats because they can't get their details correct AND their operations strategy sets their cats up for failure. Adoption appointments/stakeholder management - I don't appreciate the way l've been treated during the viewing portion of the adoption process. Not only will you encounter aggressive volunteers forcing specific cats on you, but they're all pretty darn useless when it comes to actual information on the cat. I understand these cats are transfers and probably between several facilities, but why would you not educate your staff on the cats you have available (especially if you're forcing specific cats on people). The worst part of my first process was this white couple and and white, older woman volunteer who literally stalked me, my partner, and our guide, Tiffany throughout the shelter and aggressively tried marking their territory on a cat that they had claimed. They were freaking out so much when we entered the same enclosure as the cat they staked their claim to, they glared at all of us and every single move we made the ENTIRE TIME. All three of us (and the cat low key) were freaking out. Three grown adults glaring at other adults from the other side of a room, angry that there might be a chance a cat bonds with other humans lol. 1. Manage your adopters better. You can't predict how people will act but you can control how you respond 2. Educate your volunteers on how to speak to and treat people. I know you're in the cat business, but unfortunately cats can't adopt cats and we can. Get with it and sort out your appointments 3. Listening AND reading is fundamental. Finally, just want to shoutout volunteer Tiffany. She was the only pleasant part of the first adoption experience and was incredibly friendly, transparent, and knowledgeable. She was very brave to have to deal with getting ganged up on and bullied by the aforementioned volunteer/adopter. Please don't let this review discourage you from adopting. As a matter of fact, this review should make you want to adopt asap. Like please get these cats away from them and into a loving home. Hope they get it together soon.

After 2 years of not having a kitty roommate I was ready to adopt again. The entire staff and experience at Tree House was amazing. The facility is very clean and the cats are in cozy "colonies" filled with toys and plenty of space. Greg and Karen showed me the cats I had seen on the website and spent a lot of time with me to tell me about them, their health status, personality trait (shy, prefers to be with other cats..), etc. I fell in love with 5 1/2 yr old George (formerly Trunks). The adoption fee is so reasonable as the cats have their shots, have been spayed,neutered and are chipped. it's been 1 week and he has been the perfect cuddly playful companion already. I highly recommend you visit Tree House if you are looking to get that special kitty a furever home.

Back at the beginning of 2016 I adopted my two kitty babies from the former Treehouse location in Wicker Park. It went seamlessly and I love my two girls to death. Fast forward two years and I was in a last minute time crunch to grab a large crate; I needed to do some socializing with a new cat we were housing for a little while. I called Treehouse knowing they offer the crates for two weeks at a time free of charge. My interactions over the phone with one of their employees was absolutely HORRENDOUS. She kept accusing me of needing the crate for "catch and release," which I assured her I wasn't, yet she continued to push and pressure me. I mentioned that I had borrowed the crate before, back when I first adopted, and she countered by saying "that's why the Wicker Park location closed. I don't know who allowed you to do that. We have new policies now." Upon actually making it Treehouse and dealing with another employee in person, I felt 100x better. Elizabeth is a real gem, and how all employees should be. She made the process easy peasy, and even remembered me a week later when I came to return the crate. (She called me Sabina and felt bad for not remembering my name correctly. Did I mention she is such a gem?!) Overall, aside from the single negative employee, I have nothing but positives to say about Treehouse. Beautiful space, adorable kitties and they always try to go above and beyond to make your adoption smooth. Two thumbs up.

Beautifully run operation. The staff and volunteers really care well for the animals here and it shows. I am currently looking to raise a kitten and after visiting a few agencies, I've decided that this is where I want my fur friend from. Kudos to all the staff here!!

I would give this place a zero if I could. A few years ago I adopted a cat from Tree House. I was told she was in perfect health. She was only a year old and she ended up passing away 6 months after I got her due to pre-existing health conditions that I was not told about. Recently I took my new cat to get spayed at Tree House because of the affordability of care. It has been a week since my cats surgery and she has still not eaten, has been running a fever, and has had to go to three emergency follow up vet appointments. Spaying is a routine surgery and complications should be extremely rare. I highly question the qualifications of this establishment. Do not take your pet here!!!

Friendly stuff open to help you with all your questions and concerns.I would recommend this place.

It's our first time here.. Discovered this through Nextdoor app last week. Since my son's are into cats (we presently have a dog), so we gave it a try today. Our appointment time to play with the cats (only maximum of 5 people are allowed to play with the cats every 30 minutes) was 4pm. There were 4 cats inside but we actually just played with 2 (Felicia and Dakota).. The other two cats were inside the kennel (Dr. Jones was chilling out because he got too excited before we came; and Little Leo is still not acclimated to the environment yet).. These cats, except for Little Leo (I think) are ready to be adopted. This facility only accepts stray felines. After our experience with the Cafe, we went up to check for other cats ready for adoption. They are adorable. They are open Thursday to Sunday from 12nn to 6pm. The weekdays are for appointments only.

My boyfriend and I go on occasional nightly walks and usually pass by this place. A week ago, I finally saw a cat in one of their windows and he was so engaging that I couldn't so thinking about him. I ended looking up the cats and found him, Fitz. I made an appointment to see him and was blown away with the inside of this place. It's huge, bright, and very welcoming. Despite having Fitz in mind, they allowed me to see all the cats. I never once felt pressure to make a decision even though they do have a time constraint per covid rules. The majority of the cats were sweet and social. A few were a little shy, but still okay with being pet. Lots of adorable kittens! I couldn't give up Fitz though. After playing with him a second time during this visit, I went through with his adoption. The process was easy and informative. They give you information on how to introduce the new cat to your home, feeding, medical history, and Treehouse policies. Not that I would want to give back an animal I've adopted, I admire their policy that accepts their adoptees back into Treehouse at any time. I wasn't sure if my current cat would be okay with a new guy in the house and this policy made the decision way easier. This is his first morning in the home and he can already share a room with my other cat. They're not friends yet, but him being so chill and patient is helping this process move along. In the photos, Fitz is the black cat and Titty is the orange cat. Thank you, Treehouse! **Fun fact: my great aunt (RIP) adopted her last cat from Treehouse back in the day.

Greatest Tree House on Earth so many great caring staff members great place for kittens of all ages They also have veterinarians services and a sliding pay scale for Low Income Houses Thank God For This Tree House is Truly A Blessing

I've been waiting for this shelter to open since I heard they are relocating. The facility is every cat's dream next to a forever home. Everyone was very friendly and willing to answer any questions you can think of regarding cats. I must give a shout out to Robbi, Simon and Jan who were facilitating the kitty room this afternoon. My friend and I got to meet 4 very tired kittens. I look forward to visit the shelter whenever I can and get more involve with the organization.

Tree House Humane Society is awesome. They spay and neuter in an efficient and affordable manner. They do strays, feral, and house pets. Please consider them for all your pet needs including rescues and especially neighborhood feral cats. And PLEASE PLEASE donate. No amount is too small.

This place is NO KILL but there is ONE recent exception (see link below)!! We got a cat at Treehouse about 5 years ago. They were great, but we recently attended the Black Cat Bash, a low-end fundraiser. We had virtually attended the Black Cat Ball and were told the Bash was replacing it. NOW we learn the Black Cat BALL is happening. They have moved too far away from us to consider in the near future. https://www.dnainfo.com/chicago/20170612/west-ridge/adopted-cat-nobody-wanted-euthanized-after-return-no-kill-shelter

This is my first experience with THHS, and I freaking LOVED seeing this sign when I came to pick up my baby. It shows the compassion this community has for people saying goodbye, and I just want wait to continue coming here with such amazing people.

Lovely place. We adopted a cat. Staff very friendly and knowledgeable. I liked that they made sure we were going to be good adopters. Very nice set up, the adoption rooms we were in each had maybe four or five cats in. We were able to spend time sitting on the floor interacting with them. We adore our new cat.

The staff are incredibly patient and helpful! One of the cleanest humane society I've ever been to, it reminded me of a corporate office for cats! I went in hopes to adopt a kitten but they only had adult cats. I fell in love with a 2 yr old short haired kitty named Pow Pow (we renamed him and he responds to his new name now, thankfully). He was very shy and timid at first but now he's the sweetest cat to have ever existed, DOES NOT SCRATCH FURNITURE, and he is a quick learner! He already knows how to do several tricks and oddly enough.. only coughs his hairball in the toilet! Adoption fee for adult cats was $100 and they give you either wet food or dry food to start off. I believe kittens are $125 or $150 which is such a good deal especially since they have their shots, neudered/spayed, etc before adoption.

I wish I could give them 100 stars!!! They have always treated me with kindness when I bring in a cat to be seen! I trust my animals are in good hands at Treehouse, you can tell they care about animals and their health. They do so much for animals' well-being, SIDENOTE: if there's ever a place your looking to donate funds to it should be this place!

Absolutely love this rescue, they do amazing work. This is where my dad got my childhood cat back in 1991(?), Panta, and his cat that passed last year, Dusty (was Rosemary when adopted in 2006). I used to volunteer here in middle and high school at their old location. The new facility is AMAZING!

The staff is kind, caring, and extremely professional. They greet you, explain the procedure and the facility is squeaky clean. Thank you again for your kindness! Anita & BoBa

I brought my 6 month old kitten for her spay surgery at the Tree House Center and I received the best care one pet owner can wish for. The stuff was extremely profesional and friendly; the place was very clean and welcoming and the stress was minimized. My kitten recoved very quickly too. Last but not least, this place offered the most affordable prices from many others that I checked. I am recommending this place to all my friends and will keep the word out in the future. Thank you Tree House Humane Society for caring for our furry friends the way you do!

The best shelter I have ever visited they treat their cats with love and care. I visited there wellness center and it's clean and there customer service is amazing. From the moment you enter your greeted by Kristin and she is so helpful and knowledgeable. I wanted additional information and they introduced me to their manager Cortney, she came out to speak to me she was so kind, patient and answered all my questions. I have send them a lot of my friends and they are very happy and feel that their pets are receiving the best care and they have very affordable prices.

A house full of cats...can I move in?!?! Just kidding, that's crazy cat lady talk. This two-story cat house is easy to find with its brightly lit interior and display of the cat trees in the front window. Street parking is easy and I was able to score one right in front. One of the volunteers saw me coming to the house and met me by the door. The ladies working there that night welcomed me in with open arms and eagerly showered me with information about the adoption process and the cats. As I filled out the adoption form in the reception area, some of the special need cats that resided in that area came to lend a helping paw. There were plenty of room for the cats to roam and the cabinets were filled with cat toys and cat stuff for sale. Adoption fee is only $85 for a cat ($150 for two cats) and includes spay/neuter, deworming, flea treatment, FIV and FeLV testing, microchip, and vaccinations. It would cost me over $150 to take a cat to a vet for an exam and shots! I don't know how they manage it, but they are opened everyday!! With these hours, you can really get to spend time with a cat before bringing one home. One of the women escorted me upstairs to see the cats. The first room on the tour is the kitten room. The room was laid out with plenty of places the kittens and run and play along the walls and even had a giant cat wheel for them to run on...I would have loved to see that! They were all so cute! They must have been playing all day because most of them looked like they were ready for a nap. Besides the kitten room were the social adult cats room, the cats that don't like other cats room, the shy cats room, the cats on diet room (boy, were they cranky!), and the older cats room. There was also another level that house the FIV positive cats. Although there are about 200 cats that live in the house, it didn't feel that way. Added bonus, this house is located right by Argyle so I can get my Vietnamese food fix in at the same time - yay!

Be very careful when you accept a cat from Tree House (or any place). Tree House never thoroughly told me that the cat I adopted many years ago had spinal bifida from Manx Syndrome. This has cost me thousands of dollars and terrible heartache. At the time of adoption, I noticed the cat ran funny - hopped like a bunny. I asked Tree House "if this cat would be a problem eventually" - Tree House lied and said "she'll be fine". The cat has NOT BEEN FINE! And has cost me thousands of dollars due to urinary tract infections, inability to properly defecate, chronic constipation - all because of her spinal disorder (Manx syndrome). I'm very angry now. Please think twice about adopting ANY pet. Cats are very difficult. And you might be ok with the cats when kittens or during young years, but later on, you will be trapped into paying expensive veterinarian bills. All cats / pets fall ill later in life. If you do adopt a cat, be very sure you grill Tree House and ask them if the cat you are interested in adopting has ANY health issues. DO NOT EVER take a cat with ANY problems because it will cost you a fortune to help the cat. Not to mention terrible heartache. Tree House - you lied. You should not have.

I really don't want to do this, but I can't recommend any adoption from Tree House. On Saturday, Jan 29, I adopted two cats from Tree House. One is fine, and is still with me. The other, without my knowledge, was infected with panleukopenia. Three days after adoption, she was in an emergency animal hospital, with a temperature of 105+, lethargic and unresponsive. I worked closely with the vets at the emergency hospital and Tree House. While the Tree House vets were very responsive and helpful, I had to euthanize the cat on February 6. She spent just over three days with me, and four in the medical care before I had to put her down. This cost *thousands* of dollars for a cat that was clearly infected when I adopted her. (She went from Tree House to my house, and I had no other animals in the house. The only place she could have gotten infected was at Tree House, or where ever she originally came from.) In good conscious, I felt I should warn others. While the surviving cat is a great cat, I went over a week highly stressed and finally heartbroken, and now have to get the money together to pay thousands of dollars in medical bills. Caveat emptor

I adopted the most amazing and handsome cat in the world from Tree House 11 years ago. Man how time flies! Before going to the shelter I read about them online and decided Tree House seemed like an awesome place with cats roaming freely around and not having to stay in cages all day long. When I arrived, they were very friendly and toured us around the building. Lumpy was sleeping on a cat tree minding his own business and it was love at first sight for me! This adorable little guy has been the best thing to ever enter my life and I am so thankful Tree House connected me with him. Since adopting him, I've gone back a couple of times to drop off donations. Check out what they need because there list is huge! You'd be surprised what you may have laying around collecting dust (towels, bins, flashlights and of course the usual food & toys) that they could use at Tree House. See their entire wishlist here: http://www.treehouseanimals.org/site/PageServer?pagename=support_more_ways_to_help_in_kind_gifts_and_wish_list Tree House does great things for the cats of the city! They also host really cool events throughout the year like the Internet Cat Video Festival. Sign up for their email list to stay up to date on events. They should be moving to their new facility any day now.....which is bigger & better so they can shelter more adoptable little furballs. Donate your time! Donate your money! Donate your items! And if you're looking for a furry companion, consider Tree House!

Took my rescue cat here and was very satisfied. Best value in terms of price and service. My cat is very skittish to strangers and they were very kind to her. I will be returning for basic services.

We adopted our sweet kitten Astro from Tree House Humane Society and he fits perfectly with our family. The staff is knowledgeable and helpful, and they are there to help you through the adoption process every step of the way!

Ambiance: Free roaming cat heaven Food: Not available Service: 5/5 It's been really lonely at home and I knew that the void in my heart could only be filled with a cat. Personally, I find it a hassle going to shelters where you view animals through a cage and then you have to ask an employee for a one-on-one encounter. Often times, the animals are scared and it's hard to grasp if you're compatible. I think you can get a better impression of the animal's personality when they're allowed to freely roam and so Tree house was perfect for me. Tree House has a small private parking lot tucked away on the side and immediately I appreciated their open layout (TONS of windows). When you walk in, there's a lady that greets you asking why you came in. For visiting, there's a short form on their ipad before an employee gives you a tour of the area. The cats are divided into sections and they try to match the cats on personality and age. At no point did I feel judged or pressured while I was looking around. The volunteers and workers were so helpful and knowledgeable about all the cats, often calling them by name. The workers asked questions like: what kind of cat are you looking for, are there children in the home, are there other pets to help give suggestions on cats they thought would be a perfect match. I ended up visiting this shelter twice before adopting Willow (previously named Lizzie). Just FYI, there were a LOT of cats that were adopted within the two days. The adoption process was really simple- a couple forms on my part and Willow went through one final vet visit. They do give you food and litter that the shelter uses to help the cat acclimate in their new home, which I really appreciated. Overall: There aren't enough good things I can say about this place. The cats and vicinity are well taken care of. The workers and volunteers are so nice and willing to help. If you're looking for a cat or kitten if your life, I highly recommend coming here.

Tree House is amazing! 11 years ago back at its old office, my husband adopted our beloved first cat. After our cat recently passed, we came back to Tree House in their beautiful new facilities and came back with 2 boys. The new facilities offers many free roaming rooms and enclosed cat balconies, plenty of space. Cats are kept in separate rooms if they have Leukemia and otherwise FIV and non FIV cats are housed together in little colonies of 5-6 cats per room. I attribute my cats' wonderful behaviors to their socialization at Tree House, they are very tolerant and kind cats due to the treatment and socialization they received at Tree House. Adoption fee was around $70 per cat since they had a discount for June. Please consider adopting an adult cat since kitties get adopted so quickly!

Tree House Humane Society provides the optimum accommodations for cats, readying them for adoption. Also, ethical treatment is tailored to each cat, respecting their individuality and dignity. I recommend Tree House for those prospective adopters as well as those just interested in a visit.

I am having a hard time making a review for this one due to the fact that I know that these people have good intentions getting cats homes. I also know by the way that the interact with these cats that they absolutely with out a doubt love and care for the well being of these kitties. I lost my cat to cancer recently, and was looking to adopt a sibling pair of kittens. I went in, did the application, and the ladies there were extremely friendly. It is apparent how overloaded they are with all these stray kitties/people. The phone is literally ringing off the hook. I picked out two kitties who were sisters, and the lady who took us to the kitten room knew lots of information about them, and could tell me their history by their chips which was great. Our kitties were taken to the clinic downstairs for one last ear cleaning and exam before the went home with us. The ladies there gave us all the information on the kitties medications they received and that they had suffered upper respiratory infections (which is common). They sent us home with lysine (a supplement) to help them prevent kitty colds due to stress from coming into a new environment. They also gave us toys, and lots of info. They also told me I could bring them back for the next distemper shot and their rabies vaccinations. I bring my little buddies home, and they are just the best cats. Who ever fostered them did a wonderful job. They used the litter boxes without fail. They had diarrhea the minute the came home before I even fed them. I assumed it was due to the stress of this transition period. I started calling the clinic there on a Friday to schedule their shots. I left a message on Friday. Someone called me back Saturday and left me a message of when I could bring them in. I called back Monday, left a message of the times I could come in. Then I received no phone calls back. I called Tuesday 5 times. No answer. Finally someone picked up on Tuesday and said, "I'll take your name and number and the vet will call you back." No one called me back. I called Wednesday and was told again, "I'll take your name and number and someone will call you back." Now, at this point I'm ready to scream. They told me when to get their distemper shots by, and I can't even schedule an appointment. I told them that I have been trying to get a hold of someone for 5 DAYS. They apologized, and surprise! Someone called me back within an hour. I bring the kitties in and they get their rabies and distemper shots. I tell the clinic that they have loose stools. They told me to bring in a stool sample. Someone comes out of the clinic asking me questions about how I feed the cats. It was not in a mean way, but as if I didn't know how to feed my cat. The lady informed me that my kitten had lost weight. I had followed the instructions of the shelter from day one using the food they gave me. I felt a little like I was being accused of not feeding my cats. I understand that they want to make sure but come on. The cats had diarrhea since they came home. Really? I decide to wait on the stool sample, and put the kitties on a chicken and rice bland diet to reset their tummies. They love it. Still more diarrhea. Finally, I had enough and took them to my own vet to get checked over. I didn't feel like playing phone tag for 5 days while the kitties health kept declining. And guess what! Surprise! They had worms. I was shocked because the papers stated that they had been dewormed. My vet informed me that most kitties need to under go at least 3 deworming treatments to fully get rid of the worms and their eggs. They had only received two. I called to inform the clinic that my kittens had a confirmed case of roundworm, and there was little to no reaction. Not like, "Really?!" or "Oh that's too bad, how are they?". If they had these symptoms at my house, they most likely had these symptoms at the shelter that went unnoticed. It's pretty hard to miss cat diarrhea. I have to admit, this was frustrating to me since it could have been a simple fix. On one hand, I love my kittens and the staff was really nice when I dealt with them. I know the are doing the world good for our furry friends. On the other hand, I have been losing my mind trying to figure out what is wrong with these little sweethearts so they feel better when it was something as simple as worms (which is common in kittens, I know.) which should have been fully treated before they were adopted out to a home. So in reality, I had to pay my own personal vet to get their issues resolved. (And of course I am happy to do it for my kitties). But, I can't stress enough how much I love my new kitties. They are the sweetest little things and so well behaved! I still intend to support the Tree House in anyway I can. I just think it needed to be said.

I am now the proud cat-mama of Oden (aka "Odie Bear"). Objectively speaking, he is the greatest cat on earth. Nay, the greatest cat who ever lived. He owes much of this greatness to the love and care he got at Tree House. Each room of Tree House is home to kitties with different needs: fat kitties on diets, shy kitties, FIV+ kitties, old kitties, kitties who don't like other kitties, etc. Kate, an adoption counselor, spent over an hour introducing me to all the kitties. The fact that she knew each feline's name is seriously mind-boggling. Beyond that, she knew characteristics and behaviors to help me navigate and get the right companion. Kate, while wonderful, is not alone in this keen kitty knowledge - the entire staff was incredibly loving and knew each resident cat as an individual. Along with Oden and all his love, I got a bag of Science Diet (the brand he was eating at the shelter) and 30 days of health insurance should any issues arise. They also have a little store up front should you want to stock up on sparkly balls, things on strings, scratching posts, or other cat paraphernalia. You know you need this stuff, so you may as well get it here and support such a wonderful organization. A thousand thank yous, Tree House, for bringing dear Oden into my life. If he loves me a fraction of the amount I love him (already!), I am a very lucky lady, indeed.

My husband and I went to Tree House a few weeks ago to look at kitties and to fill out an app. The girl who interviewed us was very helpful and really took the time to show us around and answer our questions. You can tell the people that work there really care about the cats and aren't just trying to shove off the little guys/girls to anyone that walks in. Though we didn't end up getting our new addition from Tree House I am now a big supporter of theirs and who knows...maybe our new addition might just get a new buddy from Tree House one day.

My boyfriend and I had recently graduated from college and were looking for 2 cats to move in with us in our apartment. When we first arrived at Treehouse, we were originally dismayed to hear that they didn't have any kittens. Still though, we decided to tour the house to adopt. We filled out the application first, and then interviewed before being allowed to see the cats. We were taken through the senior and FIV rooms, and then to the adult cat rooms. In the adult cat rooms, we were stoked to find that the cats were playful and well-loved. We fell in love with a male and a female cat and decided to adopt both. Overall, a fantastic experience. The staff is very friendly - I don't know where these bad reviews come from :( everyone was incredibly helpful and kind. We made out with two absolutely amazing creatures. 10/10 would adopt here again

Amazing staff and expertly designed setting for kitties searching for their forever homes. On 8/13/2017, we visited the Catfe (cat café) to meet some of the current cats available for adoption. I called a few days in advance for a reservation to make sure there was room for us. After walking around to see the layout, we were in complete awe of the building. The design was spectacular. The comfort and well-being of the felines was front and center. After spending time with the three adult cats (and a very kind human volunteer) in the catfe, we registered and met with a cat counselor who showed us the kitten rooms. I appreciate that they required hand sanitizing before entering each room of cats/kittens. I also like that they had a book of information/health on each of the cats in each room which was freely available to read. We asked for some additional information about the kittens, and the cat counselors made sure to find the information we were looking for. They also have a very nice gift shop with items for cats and humans at reasonable prices. I found a cat wand to chase which was made in Wisconsin for only $6 at Tree House. As I was about to post this review, I saw a few negative comments. Keep in mind this is a humane society. They reserve the right to not adopt out when they feel the cat or kitten is going to potential find him/herself in a position where he will be surrendered or somehow not given a fair shot at a good life. I think they are doing everything in the best interests of the kitties. I would encourage serious potential cat adopters to visit and see if Tree House is a right fit for you.