Tropical Jade 3

I never left a review in my life but i cant help it this time.....My husband and I used to go there every week to buy doubles ain't gonna lie they have the best doubles, however one time one of the ladies was very rude to us because she couldn't add "2 doubles with Cucumber and 3 doubles with tamarind" I'm accustomed to ordering a certain way in trinidad and since 2+3 is basic math I didn't think I was putting any pressure on her while she's serving us but she then yelled at me asking, "how much doubles yuh want with a nasty look". Went back another time with my husband and sis in law to buy food we got her again and this time it made us realise that all the servers had nasty attitudes. Definitely not gonna be spending my money there ever again. Trini delite it is. No matter how delicious your food is your customer service is what brings in the money do better!!!!!

Came here for the first time to try the doubles and they are delicious. The fish bake was another gem you should try when visiting here👌

I had the dhal puri and I have to say that I really enjoy it. I can’t wait to try others things from this roti shop. I recently went back is 2022 and tried The Goat curry and I have to say that it was very tasty.

I prefer their dhalpuri over all the other west indian places in this area. They are conveniently located at the train stop and on a good day the food can be good. Service is usually subpar, which is typical of this type of establishment and food is not consistent. However it is better than its competition around. I do wish the chef who first started working with them when they opened was still there. If they were I would probably camp out there. It was amazing the first few weeks they opened.

food looked amazing until I saw flies on it and when I asked the young lady about it she said it was fine! And left the contaminated food right there and gave me a nasty look like I did something wrong. This is very disappointing and disgusting

Please teach your employees how to dish out food. When people order Dhal you don't give them food in them little aluminum trays. Please have some common sense.

Duck curry was good but the customer service needs improvement. No forks ,knives, pepper sauce in my bag and how am I suppose to eat. In this freezing cold had to go back to get utensils, and sauce.

The food was good, the male cashier comes across very nasty and very poor customer service. I will not be coming back better off going to TrinCiti - customer service is a lot better.

Food is one of the most authentic Trini style, full of flavor, if you like spicy, doubles with roast pepper and shrimp is the best! Roti is always soft and fresh, nice staff. Clean appearance. A nice touch is clearview window where you can see roti being made

The food here is satisfying and reasonably priced. The doubles are always fresh and delicious and they don't skimp on the filling like a lot of places in the area. Their roti is very good along with their stew chicken and curry goat. Some other dishes I've had from there is the pumpkin, spinach and okra which I loved and we also had the fried rice and bbq chicken which was very flavorful. My only complaint is perhaps the service could be a bit more friendly...no one wants to patronize an establishment where you are supporting them yet they always seem irritated or bothered by you.

I came here to place an order for my granddaughter's party because I had previously tasted their roti skin and curry chicken at a previous event. I was impressed by the taste of the food. Everyone raved about the curry chicken and roti at the party. I will definitely bookmark this business for future visits.

So my review is not for the food, food is good no issues. I was there this morning around eight, there's this one short lighter skin server that really upset me enough to come on here to address it. It's not the first, second, third, fourth time it's numerous times not just by me but by many. She's rude, obnoxious, no customer service skills, unpleasant . This morning my exact words were "please don't yell at me" . I was disgusted in many ways by this unpleasant service by her, Owners please address this, we love your establishment but we we are not going to tolerate this rude, unprofessional sever. Enough is enough with her, it's too many times now. She don't pay attention to what you're ordering , does what she wants , when you're addressing it with her, she starts yelling. Enlighten me how this is professional in customer service please. My next visit to this establishment will be , " I'm sorry , I'd like another server." Owners please address this , thank you The one star is due to the unacceptable server.

When they first open it was on point. Now my food is always cold. Pholourie feels like rubber and dry. you can tell it wasnt fresh. The doubles use to be great, now very watery little flavor and food temp is always cold and that guys who works as the cashier is rude as hell. Looks like he is miserable being there. Better off going to trini delight.

Doubles were stale. They use teeny tiny Chana and the baras were like rubber. No good and service is garbage. When are these places gonna learn some hospitality?

Last week as I was scarfing down a chimmichanga my dining partner brought up the thought that flatbreads, tortillas even pasta are -- for lack of a better term -- transports, transporting the focus of the meal to our awaiting mouths. I scoffed at this as folly. It's clearly as important to the culture and to the dish, right? But the more I reflected, the more it began to make sense as I was looking through peanut butter and jelly lenses. The flour Roti wrap is a fabulous transporter and the dusting of chickpea really sets it apart -- how I love West Indian cooking and the love is building as I'm eating. The flour Roti shell is so durable, easily keeping together the bone in chicken parts, not splitting no structural failures from start to unbuttoning of top button. The hot trays must have numbered near twenty-five and the beautiful stewed meats steam slowly releasing, the fragrances of the beautiful cultures spices -- all creating an all out assault on my food consumption sensory system, I treaded easy, I wanted so much to take one of everything home. There is so much more time to eat among the hot tin checkerboard, to come again and again and again.

Usually don't come on liberty ave For anything, I try to avoid liberty At all cost. When I comes to doubles I usually go to triniciti, but was on liberty on Saturday, so decided to try tropical jade 3 doubles. The line were all the way to the back. Stood in the line. Ordered a triple doubles to try, upon getting my order I sat there to eat, let me tell you, you have to give credit when credit is due! The doubles was hella good I meant great, very tasty.l. I actually went back and ordered another one, it was Way better than trinciti who's losing their standards. Guys keep it up.

Imagine buying a potato roti and you getting 2 pieces of potato. Big time robbery, first and last time going there. Will stick to my Singh's and Trinicity roti shop! Management of Tropical Jade 3, remember you are not the only roti shop in Queens!

Prices are good compared to other restaurants in the area. Girls behind the counter are friendly but male cashier is a bit rude and standoffish. Food is very fresh, but unfortunately pretty much bland too. Double were generous and cheap but I've had better. Again, extremely bland tasting even with the little added tamarind sauce. I only ventured in here because Trini Delite was unexpectedly closed for the day--- do not plan on returning here as I prefer my food to have, well, some flavor. I left telling my husband the only reason the line was long today was probably due to TriniDelite being closed :/

I come here weekly for their doubles, aloe pie and poulorie. Best in queens I must say. Use to go to trinciti for my doubles, but prefer doubles here as it is very tasty!

Warning ,Beware,Don't be fool by the name Tropical Jade 3 ,should be name "No Returns, Buy at your own Risk " I bought a tray of Black Pudding ,when I open the tray at home to try it out I noticed a bad Oder coming out of tray. I didn't even taste it. I went back to return it cause I didn't I like how it smell. The cashier behind the counter said to me " I'm sorry ,but we don't give refunds for take out food" I asked to speak to the manager , Her reply was "There is no manager here " With this kind of customer service at this food establishment I wouldn't go there anymore . I just lost the my money for food I didn't even taste . I will follow my instincts next time . I will continue going to my favorite place SYBILS ,SYBILS SYBILS

I came in this evening around 8:30 to grab a bite and I fell in love with their doubles. The ladies who work there were pretty friendly, the prices extremely affordable and the food was delicious. I ordered two doubles with everything and that only cost $2.50 and totally filled my stomach. The place was very clean as well and quite packed.

Tried ordering delivery today from this restaurant... apparently they don't accept credit or debit cards Why offer delivery then

Food is good but the cashier is very rude ,nasty attitude . Some of the girls don't know how to put the food in d bowls it's very messy etc,especially when wrapping doubles, sauce dripping all over .I've been buying food there ever so often. It's a big turn off now

I used to order from the 108th branch and 121. I am usually satisfied with the food from this establishment but not so much this 118th off shoot. Came in here today and ordered the Chinese chicken fried rice . Let's just say the server was really skimping on the portion. Also, put 3 of the boniest parts of the chicken. Not worth $8. Then I order 2 Aloo (potato) pies with book Choi and pumpkin. A smattering of pumpkin was added to it but I did get a lot of pepper (that was generously added). Went to get rung up and was told $13.00 ok decent. Then the price went up to $18 When I asked how come, I was told they only charged for 1 of the Aloo pies. Seriously? $5 for veggie Aloo pie? I did not ask for a veggie roti smh Will not be purchasing here again Better product and price at Trincity Roti Shop instead. Lesson learned!

Poor customer service. The staff is so hostile and aggressive towards customers. Their food isn't that great. It was watery and flavorless.

My family really enjoyed eating here. I say this because my kids absolutely loved eating the roti, curry & doubles. The curry chicken and doubles were very good I would definitely eat here again!!!

Servers are rude to customers. They need to be more organized. The server should not be yelling from the front of the line to help the customers in the back. The doubles is very oily. Overall the food looks good and anything we've ordered of good, too bad the service is bad.

I always go to this spot when i go to NY but this time the roti was not good at all it was thin and hard not like bus up shut should be. I was disappointed because i always get good good there

I've only had their doubles and cassava balls which are both very tasty! I will try one of their roti dishes soon.

Outstanding and authentic food - new location but better than some of the older places. Must check out if in the area - Trini here