Rick S.
Yelp
I picked up a groupon deal for Twin Valley Distillers a few months ago and went with a few friends of mine. As it turns out, I needed to make a reservation since I was using an online deal and was not able to go the day I wanted to - okay, fine (although the day I wanted to go still had 10 slots available if you were to register on their website rather than calling). On our way there, we got mixed up on how to actually find the place. The signs were there, but not very clear and it wasn't readily apparent where they were leading us. The distillery is in an auto-park. I hit a pretty good pothole getting into their parking lot. Again, not the end of the world. I understand space is needed for a distillery and often that's where land and squarefootage is cheaper. We got there just after the tour had already started.
We joined in mid-speech as the owner was describing the different tanks and machinery. It was informative and he was very personable. He answered everyone's questions well and with honesty. I might suggest not talking so much about how much everything costs (the tanks, barrels, etc) and how many orders you're putting out. Although it's a business, sometimes it's better to keep the financial drivers on the DL and instead talk more about your love of distilling and how it is the company came to be. It's a much nicer story than trying to hear how you saved a buck by using an old yogurt still that you bought on ebay. That being said, the information and science descriptions were very on point. We were allowed to smell the different spirits as they were aging and got to check out the barrel room, which was very cool. Another suggestion, however, is for the owner to keep his children away from the tour. I understand this can be difficult with a family business, but one of the kids started playing music on their ipod pretty loudly and it made it difficult to hear. The owner told them to turn it off, but they just turned it down and the tour had to listen to One Direction while trying to enjoy learning about whiskey and vodka. That kind of took away from the experience for me. We wrapped up the tour and went to the tasting area.
The tasting was pretty good. We each tried around 8 samples or so, including rum, vodka, whiskey, and bourbon. The pours were generous enough and the owner was informative when describing the distilling process for each. I was rubbed the wrong way when he compared his cinnamon whiskey to Fireball and said that Fireball had "antifreeze in it". It doesn't, and I told him that, but he told me I was wrong. While there are components in it that may also be in antifreeze, it does not mean that it is the same thing and this was, in fact, incorrect. I found it distasteful to talk about competitors that way, but moved on from it.
The groupon deal was good - we got the tasting for two, two rocks glasses, and a bottle of whiskey to go, however, I was unhappy about the whiskey given to us. The groupon said "In a Nutshell: After sipping various bourbons, customers can take home a bottle of their favorite house-made spirit". I assumed that meant what it said - that I could take home my favorite spirit. My favorite was the bourbon, but it turned out that you had to take the cinnamon whiskey and if you wanted to upgrade to one of the others (like the 1887 whiskey or the bourbon blend, my two favorites), it would cost an upcharge of $25-30 or something like that. That was a bit misleading.
Overall, the tour was informative and the drinks were decent. The groupon was a good deal, but I wouldn't recommend it at the regular pricing. It felt kind of disorganized, small, and unprepared. A little more planning for the tours, maybe a printout of what it is we're tasting, better directions to the distillery, and more details on the groupon page would all help make the experience better. I'd go again with my friends if they were interested, but I wouldn't be the one to suggest it.