U by Dr. Jones

I had such a wonderful experience today with Dr. Jones and her team. She took excellent care of both my daughter and me so kind, gentle, and truly professional. The entire staff was incredibly friendly and attentive, making us feel completely comfortable from start to finish. The office is spotless, beautifully organized, and filled with a warm atmosphere. You can really feel their love and dedication in everything they do. I highly recommend them! 💕👏

Dr. Jones is a true perfectionist, and that’s exactly what you want in an orthodontist. She takes the time to carefully plan every step of your treatment, ensuring that each detail is perfect and that the end result is a smile you can be proud of. She won’t stop until your smile is exactly how it should be. Her attention to detail is unmatched, and the results speak for themselves. Beyond her technical expertise, Dr. Jones is also an incredibly kind and thoughtful person. She genuinely cares about her patients, taking the time to get to know you, listen to your concerns, and explain every step of your treatment. She makes sure you feel comfortable and informed throughout the entire process. It’s clear that she’s not just in this to straighten teeth – she’s in it to make sure you leave her office with a smile that’s truly perfect for you. The entire team at her office is just as wonderful – professional, and friendly, which makes every visit a pleasant experience. I can’t say enough good things about the entire team. If you’re looking for an orthodontist who combines expert skill, a passion for perfection, and a warm, caring attitude, Dr. Jones is the one to see. I couldn’t be happier with my results so far, and I would recommend her to anyone without hesitation!

My experience with Dr. Jones has been nothing but high quality. Dr. Jones and her team have been so attentive and supportive throughout my orthodontic journey. I got lingual braces and the treatment took approximately 1.5 years - and throughout that time, her team became more so like a family with the attention and care they brought to every visit. Her office creates a unique modern environment, but also very fun and calming. I would recommend this practice to all my friends and family! The results not only showed in her work, but also in the confidence that the team brought to my life. Smiles all around from now on!

I recently started my lingual braces with Dr. Jones. I had braces before, but my teeth shifted back since I didn’t wear retainers, so I was a bit nervous starting again. From the very first appointment, Dr. Jones made me feel comfortable—she genuinely listens to my concerns and carefully considers my needs. She also has great aesthetic taste and knows what works best for me personally, rather than just following a standard procedure. The staff are incredibly friendly, professional, and caring, which makes the whole experience smooth and pleasant. I just got my braces on and am already excited to see the results. The entire team is wonderful, and I highly recommend anyone needing orthodontic care to check them out. Even though they are relatively new, they’re already doing an excellent job.

The BEST staff and care! I’ve had a lot of dental need over the last 4 years, I’ve been very well taken care of this team at both Lakeview and Bucktown locations through it all. Personal, professional and caring in the best ways. Dr. Jones is an extremely special human, you can tell she really cares about her team and her patients. She does not rush with you, she takes the diligent time that’s needed for the work, and also engages on a personal level that she always remembers your life details at the next visit!

There is no one I would trust more with my teeth than Dr. Jones. She treats every client with a warmth and kindness, making you know that she is doing the best she can do for you. Truly an expert in her field, but what has me hooked is just how kind she is and how comfortable she makes me feel. So grateful for her and her practice!

Dr. Jones and her team take such good care of me every time I come in for my visit, I’m always greeted in a timely manner, and offered refreshments after my long day at work! I’m glad they have hours available so that I don’t have to move my work schedule around! I’m not done with my treatment yet, but Dr. Jones makes the journey itself so exciting. Very good vibes here!

I'd like to share my exceptional experience with Dr. Jones at her dental office from the initial consultation to the completion of my orthodontic treatment, I've been thoroughly impressed. Dr. Jones is an excellent doctor who listens attentively to her patients and provides personalized care. The orthodontic treatment was top-notch, and the results exceeded my expectations.The staff is friendly, and they kept me informed throughout the treatment process.The clinic has a welcoming atmosphere, making it easy to feel comfortable during appointments.The team is courteous, efficient, and genuinely cares about their patients' well-being. I'm extremely satisfied with the treatment outcome and would highly recommend Dr. Jones to anyone seeking orthodontic care in Chicago and all over United States. Her expertise, combined with the clinic's warm and professional environment, makes for an outstanding experience for me. Thank you Dr. Maria Jones ma'am and her team members.

I didn't expect much scheduling an appointment for some work dental work, and truthfully I had been avoiding the issue till I HAD to address it. I've never been "excited" to have someone stare into my mouth. But once I walked into Dr.Jones' office I was quite surprised! It was really a stunning office and was met with the kindest office staff. You can tell they take pride in their establishment. Alright, beautiful office aside, the important thing is getting my teeth squared away. I met with Dr.Jones and she was extremely personable and put all my concerns at ease. The consultation went smoothly and the follow up communications with her and her staff was fantastic. Next steps were clear, planned in a timely manner, and everything completed perfectly! Overall great experience, would highly recommend, should have faced my fears and gone sooner! :)

I hate that I have to make this review, but I'm really disappointed in Dr. Jones. I'm obviously not privy to whatever drama led to her leaving Lakeview Smiles and taking the ortho staff with her, but I'm a good example of patients suffering from the fallout. After having four appointments cancelled with Dr. Jones and subsequently spending an additional 12 weeks in lingual braces, you can imagine my horror when I come in for my long-awaited appointment and am told that my orthodontist has quit with no notice to start her own practice and has taken my custom InBrace wires with her. There was no warning given before arriving and no contact information provided to find her. I could write off this kind of departure as unprofessional, but taking my custom wires, especially when she knew that InBrace has gone out of business and I won't be able to get more, is just petty. After tracking down Dr. Jones at her new office, I asked that my wires be returned to me, given that I'd already paid in full and they are my property. Her office claimed not to have them, and I unfortunately had to have my braces removed. To pay $6,000 and suffer over a year in lingual braces to not get the outcome I paid for was heartbreaking. When I requested that I be paid the balance of the remaining months of treatment I was unable to receive, her office stopped replying. I'm not looking forward to reporting Dr. Jones, but I can't excuse what was ultimately theft of something I paid for. I gave her the benefit of the doubt and offered a chance to make it right, and she didn't take it. Although Dr. Jones was kind during the few appointments I was able to have, I cannot in good conscience recommend her as a professional. For all her emphasis on patient care she managed to make what was already a nightmare with InBrace somehow worse, and that behavior is unacceptable.