Ula Restaurant & Tapas Bar

Very good tapas to share. Everything was delicious. We shared 8 tapas plate and everything was well plated, delicious, and served at the right pace. If it wasn't from being from the east coast, we would come back in a heartbeat!

What a fun spot! Come dressed up for a night out or come in for dinner and drinks after a day around town. The drinks were great, even the zero proof was tasty! The food was okay, and the service was wonderful. The eggplant carpaccio is not carpaccio. It is thinly sliced eggplant in a sesame seed pocket bun, that is more bun than eggplant. A great spot for tapas and drinks!

We had the $75 restaurant week menu: lamb chops crab cakes and bread pudding I ordered the garlic shrimp tapa (came with a salad so it was very filling) Everything was just ok. Food was average at best. Nothing wowed us What did wow us was the restaurant itself. It is gorgeous Bruce (who was not our server) was on his way home, but stopped to give us tour of entire restaurant and was charming and very interesting. Our waiter was great We saw 39 steps next door at sf Playhouse it was ok at first but got repetitive and boring during second act. Zzzz

We got seated early in a section all by ourselves at. 5pm Ambiance was beautiful, water waiter very attentive however, our waiter BRUCE: gotta go. His sarcasm and painful experience was like a crook. Con artist who made us wait over 1:40 for our meals to come cold, our shrimp was rubbery, sea bass came out paper thin and crispy. Our meals were under the lamp warmer way too long. Meanwhile, He gave us 3 sets of bread, while we waited 1:40 for our food and charged us the bread when we never ordered. Then, after he gave us the bill, $389 we used our Visa card to pay, Only to comeback with a $140 addition mistake he tried to rip us off. GM was involved and not much of an apology. Horrible place and should be cited!!!

My friend brought me here to celebrate my birthday. When we arrived around noon, we were the only patrons there. I'm not sure why. The food was delicious, our waiter was awesome and the space is beautiful! I really enjoyed the appetizers. The halloumi was delicious as was the steak tartare. The olives were warmed up, which was a nice touch. Although the branzino was a tad dry, I really liked the okra it was sitting on top of. The waiter kindly gave me a delicious guava drink and two yummy desserts for my birthday. I loved the chocolate deluxe.

For a sister's weekend in the city we decided to go to Ula for dinner. As soon as you walk in you see the beautiful decorations like the jellyfish above the wall & vintage styled ceilings. The wine was great it paired well with all the food that we ended up ordering. Although service took a bit of time. Regardless it was still a beautiful place to grab dinner & would love to try more things on their menu.

We had a lunch meeting and asked to be seated at a quiet table, and we were seated at a quiet table as requested. We appreciated the privacy so we could have our business discussion. We ordered half a dozen raw oysters to share as an appetizer, but it was delivered to our table just as we were finishing up our entrees. The waiter must have forgotten about the oysters and it must have sat on the counter because it did not look fresh. The color looked off and the edges looked a bit crusty. Everyone looked at it in disgust so I sent it back. I told the waiter he can take it back because 1 it came too late and 2 it did not look fresh. He tried to argue with us that it was fresh and came in the previous day. We said it may have been delivered yesterday, but it wasn't shucked just now. He had a bit of an attitude. The owner then came over, interrupted our meeting, and tried to convince us the oysters were fresh. We were all a bit annoyed. We've all eaten oysters plenty of times and know what fresh oysters should look like. I had a beets salad with grilled salmon. It was actually pretty good. However, my colleagues and I did not particularly enjoy our dining experience here. If they had just taken the oysters away and not make a big deal out of it, this review wouldn't have ended up with such a low rating. We didn't need the drama in front of our business partner.

Absolutely loved the interior design, food presentation was excellent and appealing. I loved their Humus. I went on a day that wasnt very busy and the server was very attentive to my needs.

Fantastic food, service and ambiance! Perfect after-theater experience. (Never liked having to look at my watch while eating before a show.)

Today is my third time dining at Ula's. My other friends & I came before at happy hour after the play at SF Playhouse. But today I went with another friend for lunch before the 3 pm play. It was quiet at lunch that the server Rodrigo had his attention fully on us. He was nice talking about our choices especially it was my friend's first time dining here. It's a Mediterranean restaurant that the dining room decor amazed my friend. The restaurant was clean. From the tapas section, we ordered Garlic Shrimp and Octopus Carpaccio. We also ordered Mixed Greens and Ravioli with crab, shrimp, clam & vodka sauce which was really tasty. The food was so delicious. The presentation on the plate was very nice. We had Proseco and Chardonnay to complement our food. I forgot to take the picture of the wine. We did not have any dessert as we were full already. I recommend Ula especially if you have a plan to see a play next door. I don't mind dining at Ula again.

Everything about Ula is wonderful. Great, attentive but not intrusive service. Fabulous food, with a wide range of choices perfectly prepared. The decor is both innovative and elegant. We will be back!

I really wanted to give a better review, but our experience wasn't the best. It was restaurant week in San Francisco and we found this place close to our hotel. We liked the menu, decided to give it a try. The place itself is underwater themed, which was pretty cool. The server gave us a brief history on the place which we enjoyed. For the food, we decided not to try the special as it was heavily sea based and not for me. I had the filet mignon, well done, which came with a potato risotto. Initially when I got my meal I cut into it and Blood came out, so definitely not cooked to my liking. The server apologized and took it back, advising me it would be a few minutes. My wife tried the grilled lamb chop, she asked for medium/well and it came out more well. So I think what happened is they switched the temperatures on the meats in the kitchen, since mine came out blood and hers well done. She still ate her food, it wasn't bad, just not great, particularly because of the temp it was cooked at, but she didn't want to send it back once she started eating. Once I received my meal it was cooked correctly, but the flavor didn't do it for me. It tasted heavily of brown sugar which seeped into the risotto, I still ate most of it but I wouldn't recommend. The garlic bread was good, service overall was good, everyone was nice, but the food failed to excite us. For the price I just expected a little more.

The ambiance was beautiful. Definitely a uniquely decorated restaurant. The food was delicious, we tried a few tapas and a main dish as well as some Sauvignon blanc. The service could be better, considering they automatically tip themselves 20% even for a party of 2. I felt the servers could've made suggestions, or asked us if we had even been there before. It was very much "what do you want" here" "bye" lol. I'd expect more from a restaurant of this sort. Nonetheless if you enjoy Mediterranean and seafood it was tasty.

The food, the wine and dessert were amazing,. The service was exceptional a the ambiance was beautiful.

Love this restaurant! The atmosphere is serene and fun at the same time. My favorite dish that needs to be tried is the eggplant carpacio and who doesnt love a beautiful, scrumptious branzino!!! You gotta try this spot.

Shoutout to BRUCE! The lemoncello drop was good, but lacked some of the lemon flavor. All I know was that the alcohol was definitely in there! 8/10 My bf ordered the filet mignon, nothing memorable about it, but it was cooked to my bf's liking. (Not pictured) The crostini fichi was delightful! The fig, honey and mascarpone complemented each other very well. I definitely recommend this appetizer! I did not get a picture of the bread service, but the bread was also flavorful and the texture was perfect!! 10/10 I ordered the ravioli. The sauce was good, it reminded me of clam chowder and fettuccine sauce all in one. I would have liked for the ravioli to be cooked a little longer, the edges could have been softer. The shrimp and oysters were fresh, and the crab filling was yummy. 7.5/10 The crème brûlée was good, it had a pudding consistency under the caramelized shell. I enjoyed paring my bite with a slice of strawberry. 8.5/10 The restaurant was beautiful it had a vintage under the sea aesthetic that I really liked. I wish they would have sat us in the front under the jellyfish but I'm wondering why they sat us in the back...that was disappointing especially because at one point they held a little team meeting which was awkward for us to overhear. The experience/service was wonderful. Bruce was super kind, easygoing, and humorous. We had a good time with him as our water, he made us feel comfortable. 11/10 service thanks to Bruce ! Overall a 4.5/5 experience but food wise 3.5/5 ! My bf and I will be coming back for appetizers and drinks!!!

I arranged for a surprise Birthday for my wife, inviting her best friends to join us at Ula Restaurant & Tapas Bar. Making the reservation was easy and the host offered to have a bouquet of flowers at the table. The restaurant interior is beautiful with a Mediterranean look. Our waiter, Alex, helped me with the selection of wines and was very knowledgable and courteous to us. A couple of us had margaritas as our first drink. It was as good as I hoped. The wines we ordered were delicious. Servers made sure the Tapas appetizers keep coming for our party of 10. Alex recommended specials to choose for our main dinner. The meals came quickly and everyone enjoyed their dish. Several of us enjoyed the seafood risotto. Alex was very attentive throughout our dinner and the other servers were excellent, making sure our water glasses and our wine glasses were always filled. We all had a wonderful experience at Ula Restaurant & Tapas Bar and I highly recommend this restaurant for a special dinner and experience!

I had a great time here. I came here with a group of three. We got a bottle of wine and some cocktails. I love the aesthetic of the place. It's very calm and I appreciate the hanging jellyfish. The service was fine. Nothing to write home about--but maybe because it was somewhat slow when we were there. The food was just okay, in my humble opinion. For the price we were paying I expected something that just wasn't delivered. We got a quite a bit and there wasn't anything that stood out...maybe the bread? I can't say I'd recommend it to a friend. I am glad I got to try it though--even it will be the last time.

Had an Ok experience here. Came for an early Mothers Day dinner and wanted to try something nice. This was another restaurant 5 years ago, but I remember loving the layout so wanted to give it another shot. The good? The food. We really enjoyed the food overall. The steak had a bit too much sauce, but overall the pasta my wife had was simply fantastic. Drinks were pretty tasty. Service was a bit strange as it was the bartender who served us, and it was the type of service I expect from a restaurant of this caliber. Also, tip is included at 20%, so be prepared for that. Great location and food, but mediocre service. That's pretty much it.

There were some ups and downs with the reviews, but the look of the place, the description of the dishes made me book for a party of 8 anyway, and I am glad I did. We had a fabulous evening with great food, great cocktails, great wine, and finally super service. As there was eight of us they gave us a table upstairs in a small alcove and it was perfect. As I was with a larger party, sorry no photos. The food was presented very nicely. We ordered all the tapas plates plus three or four mains, and I can tell you our group ate it all because it was so good. Would certainly do this again. They have a full bar and a very good but not overwhelming in size wine list and so we had a delicious SB from Craggy Range in New Zealand, and a Flowers Chardonnay to accompany the tapas plates. We rounded the meal with desserts (fabulous) and some had port while others had a dessert wine. Excellent meal and so happy we chose this location.

Came here on Valentine's and had a fantastic experience. We sat on the first floor in the back so we had a great view to appreciate the lovely ambiance. The food was wonderful and the service 5 star. Our waiter, Bruce gets 5 stars. I told him what I like in a wine and he was right on with the Super Tuscan and his food rec was perfect. Will definitely come back.

Great restaurant for a night out in Union Square. The staff is warm and friendly and the vibes are classy. Delicious Mediterranean dishes including main plates and tapas. Recommend the Branzino and the Salmon, but everything is good. If you remember the old Farallon restaurant, you'll recognize the space -- they've kept the sea-themed decor, with the beautiful jellyfish lights, seaweed-inspired pillars and railings, and the mosaic tile in the main room featuring sea goddesses and gods. It's very close to all the theaters in Union Square (SF Playhouse, ACT, the Curran). A must-see in Union Square!

The vintage ocean theme is spectacular-- meticulously curated, art deco influences. Walking through the restaurant feels like descending into a fantastical seascape. My family booked a dinner reservation here and had nothing but wonderful things to say. Ula is a treasure. Everyone from the FOH to servers to bartenders are lively and personable. Being one of the few parties here for lunch, the staff were extra attentive and ensured we were taken care of. We appreciated that the manager even stopped by. Great food, not much to say other than that we loved it. We tried a little bit of everything. This is elevated Mediterranean fare. Will have to try their drinks another time.

We celebrated our third anniversary at Ula! The space is absolutely cavernous, and walking in feels like a Gaudi-inspired descent under the sea. We were taken to a booth at the very back of the restaurant, which seemed fairly empty for a Thursday. The manager was kind enough to send us some champagne to celebrate with, which was so appreciated. To start, we had the Arancini and chicken kebabs. The arancini was delicious, but we felt like both dishes could've used more seasoning. For mains, I got the salmon and my husband got the pork chop. Both of these were stellar, with the seasoning spot on. We skipped dessert due to going absolutely feral on our entrees. Overall we really enjoyed Ula, with just a couple small hesitations: the cocktail I got, an Orange Blossom Spritz, tasted watery and bland, and I felt a little disappointed. Aside from that, our server had pretty heavy "I can't wait until my shift is over" energy (not in a surly way, but in a sort of uncaring, inattentive kind of way). For example, when we finished our drinks, he never asked if we'd like anything else. He checked on us maybe once, and we had to flag him down a couple times. Still, the food was really tasty, so we'd come back!

Food: 7/10 Honestly the okra wasn't so good but everything else did well. Service: 10/10! Everyone was fantastic! Ambiance: 10/10 Beautiful location with an interesting underwater Italian inspired decor

From the moment you walk in, Ula will make you want to say "oooh la Lala" We were warmly greeted by the hostess who showed us to our seat. The restaurant itself is breathtaking! You are emerged in an oceanic vibe. The Jellyfish lights and bar were stunning! We paid a little extra for the jazz show, it was well worth it. The live band did a phenomenal job. This is the perfect spot for date night. So romantic. Ordered the lamb shank which came with vegetables and au gratin potatoes. I would order this again!! We also ordered a side of the pesto fettuccine which was a little too flavorful in my opinion but still good. Make a reservation and enjoy the music and food. You won't be disappointed!

Beautiful ambiance, great service, tasty food. Came here on a Thursday night - it wasn't jam packed but there were quite a few parties enjoying the evening. I was on the fence about doing the piano experience but am glad we went with the standard dining option. We started with the brussel sprouts which were good, but nothing to write home about. The aioli on them was their saving grace. For entrees, we enjoyed the lamb and sole. The sole was good, but next time I'd go for the salmon, which seems to be a winning dish. The lamb was fabulous and had a wonderful depth of flavor. The crème brûlée was one of the best I've ever had. The sugar on top was so thick you had to use force to break it. Sounds weird but it was exquisite. Only critique is that I'd like to see more options for vodka and tequila based craft cocktails.

Late post: came here with coworkers after work for a quick drink and snacks but it ended up being a full meal. Lol. Love the decor! Very nice and cozy. Food and drinks are really good. Service was ok. Overall enjoyable evening. I definitely recommend this place. The fish and pasta was really good.

Everything was great. Ambiance was great, food quality great, service perfect by European standards...by American standards he wasn't around often but when he was around the service was perfect. The only criticism I have (and it wasn't worth knocking down a star) was their portions are too big for " tapas . ". We ordered several things and after the first two items I had to have most of the remaining items packaged to go. The okra by the way was by far my favorite! The hummus plate was more warm veggies than hummus and since it was to-go obviously cold by the time we ate it. We could have used some olive oil for the hummus, it was dry and could have benefited from paprika. We had bread that I also had take away that I ate with the balsamic, garlic, oil...which was great. The cream brûlée and pecan tart (to-go) were both fabulous. My husband was less impressed as they were out of the filet which is what he wanted to eat.

Ambiance: under the sea vibes. (Seashell theme sitting) Service: friendly, & fast Food: For the fettuccine, the sauce was very good. Wish it came with more shrimp due to the price. The salmon was delicious it paired well with the potato puree, corn, and mushroom. The seafood stew is totally recommended. It was delicious, and the portion was huge! All of the desserts were delicious to. The only issue was that the manager and chef had an argument near our table where the manager told the chef how being short staffed was not his problem and it was the chefs problem. F bombs were dropped, and the argument got pretty intense. The manager also went on to say how the new waiters did not know what they were doing and made mistakes. If we hadn't made a Mother's Day brunch reservation, we probably would have left because it was totally unprofessional for the manager to yell and degrade the workers. Everyone makes mistakes, and no one is perfect. He could have pulled aside his workers and talked to them, helping them out instead of yelling at them in front of customers, which was totally not ok. Overall, it was a nice brunch spot. And props to all the waiters and chefs working hard to make Mothers Day a special day to all of us.

Food was very good! Host was pleasant and friendly. Decor was beautiful. Bartender/Server presented a unique dining experience. It was the first time I had ever had a plate of food basically thrown on the bar in front of me. I believe his substandard service was a byproduct of one of the below possible scenarios. -He was not a fan of the Chicago Cubs. -He was not a fan of baseball caps in his restaurant. I did take it off when I ate. -He brought me the food I did not order. When I brought it to his attention that he brought me food I did not order, he told me I ordered the prosciutto. Yes, I ordered the prosciutto and mozzarella. Not the prosciutto platter. He queried, "So, you want me to take it back?" "Yes. And bring me what I ordered." I think that may be what had caused the plate to be thrown down dismissively. Probably also triggered him not to ask me if I wanted something more to drink than the one drink I ordered. Probably triggered him not to ask me how my food was? Probably triggered him to put the bill down without a word, a thank you for coming in, or a please come back and see us again. I was very much looking forward to tipping him for the awful service I received only to read the included leaflet telling me that my 20% gratuity was included because that was the norm in San Francisco. Then it all became clear to me as to why the service sucked. My wife and I were the only ones in the restaurant as it had recently opened. Would definitely recommend customers to find another place to dine.

This restaurant is a nice escape in Union Square. The ambiance is nice with an Atlantis type vibe. The server was very friendly and attentive. Perfect amount of attention. The food is like most Union Square restaurants, it is good, but if this restaurant were in Burlingame your bill would be $70 less. There is also live music, which is hard to say if it added to the ambiance. The look of this restaurant I would imagine someone playing a piano. Maybe a cellist. They have a full band and a vocalist. They seem more appropriate for a bar and not a romantic date spot. I would recommend this Ula more for drinks or appetizers and music. I think there are better value restaurants and Mediterranean restaurants in San Francisco.

Average food, terrible service, a male server made fun of our accent, and they added 20% of gratitude fee automatically

Stick to the tapas menu! We ordered tapas first and should have just stuck to more of that menu as we afterwords ordered their main's. The mains were horrible!! The tiniest portion sizes like childrens meal sizes. They were not warm, A filet mignon was actually just beef short rib which was disappointing, tasted bad and overall overpriced. The ahi tuna filet was cold, not really seared yet still overcooked. The service was good Nicolas came back occasionally and the restaurant itself is pretty. But I think its not meant for a nice sit down dinner more of a casual tapas only place. Side not the drinks were good.

This place is so lovely and a very unique place with great service! I was greeted right away and was even shown different seating options. The menu had lots of options, we started with some bread and oysters. When you order bread they give you three different kinds served with oil and butter. The oysters were extremely fresh and having the Tabasco mini bottle was a plus. The drinks were great there! The entree portions were larger than I expected in a good way. The pesto fettuccine was great lots of flavor including the chicken paired with it. The pork chops were my favorite had a sweet hint to it and so tender! The salmon was also great seared so perfectly! At the end we ordered an apple tart, the chocolate deluxe - a little smaller than expected- and the bread pudding. Overall it was a great time with lots to look at such a pretty restaurant!

Food... not worth the price. Had falafel golf balls. Service...just as bad. Ambience...very nice.

I never been in this restaurant before. Choose it by the photos. It must have been gorgeous some years ago. Not it fees outdated and dusty. Food is bad. We ordered four main courses. 1. Risotto (horrible, undercooked) 2. Mussels (souse is way heavy , similar to chilly, and it has grinned meat inside that takes away every bit pf mussel taste. It kind pf eating chili's with mussels) 3. Seafood plate (forgot the name) they put lots of crushed salmon, other seafood for previously frozen. 4, Seafood pasta. Was the only thing I kind of liked. Will not come back:(

We had a wonderful birthday dinner at this beautiful restaurant. Service, food, and drinks were fantastic. Alyssa and the rest of the team made us feel special. Definitely recommended and we'll be back.

I came to Ula for an impromptu dinner with my friends from out of town, and it was absolutely wonderful! The food was delicious, and presented beautifully. Our server was kind and personable, and honestly made our experience 10x better! They even had live music which was such a fun addition and really set the environment. I would love to go back again. The only thing I remember as less than great was the lighting, as our table was pretty dimly light. It's fantastic for a romantic date, but I had to use my phone light to read the menu lol no big deal at all, and I think it's honestly a positive for a romantic night out, great ambiance.

This restaurant is very nice looking inside. Great date place. We are Bay Area locals but were in SF for business. We had already ate a bit at the hotel and were looking for a bit more food to try out. Tuna tartare 3/5 Had no taste. Pretty disappointed in this. Seafood cioppino 5/5 Definitely had taste. It was delicious with a lot of seafood. Salmon, mussels, clams, shrimp, calamari. All were cooked well. I saw pics of fried calamari and was hoping to have some but the menu didnt have it so I assume the menu had been downsized. Oh well. Expensive for the food. Great service!!!

Ula was such a wonderful experience after a long day at work. The food was solid and the cocktails were great! But the thing I remember most is our server, Bruce, who made the night so special. His kind, inquisitive, and sharp demeanor mixed with an uncanny ability to strike the perfect balance of conversing with my partner and I while giving us our distance to enjoy our dinner made all the difference. An all in all great evening made that much better by the service.

The ambiance is great. This restaurant was built on top of a hotel pool. The roof still has the original elaborate painted artwork it once had. They have live music near the bar area but I'd you would rather have a more intimate time you can go to the dining room. Our waiter was amazing. Great sense of humor and very attentive. The reason why we are giving it 3 stars is the food. First of all, they charged a significant amount for stale bread and a tad bit of olive oil. The oysters were fresh. The scallops and the salmon were ok. Overall the food was not worth its price point. I highly recommend this place for the ambiance and service. But don't expect the food to knock your socks off.

Dinner was great! The food was good and our servers were the kindest. My favorite was the crab ravioli and the tuna tartare.

First time here and this is truly a gem. The aesthetics are beautiful, felt like I was in Atlantis! Or some underwater world palace. Very ornate meticulous details. Came here for happy hour and staff was very attentive. The food and drinks are exceptional and I dig the vibe. I will be coming here quite a bit especially for business lunches and dinners. Can't wait for the next visit. The pork chop, crab croquettes, bread with salted butter, amongst other things were my favorites. Thanks so much Ula! We are here for it!

My boyfriend and I spent Valentines Day at Ula this year and had a very pleasant welcoming to the restaurant as first-timers. Our server was lovely at the start as we mentioned our allergy restrictions (I am deathly allergic to tree nuts) and she went over the preset, four course menu. We made note of the menu, identifying which dishes had the 'N' (for nuts) in them. This way, we knew which dishes to avoid even though the server was made aware of my extreme allergy. Our appetizers came out delicious but upon receiving our salad dishes, we noticed an unfamiliar ingredient. My boyfriend tried it, and immediately took the fork out my hand -- walnuts. We called over our server, and she told us they were figs. My boyfriend politely asked she checked with the chef -- and he was right -- they were walnuts. Not only did the menu not list the nut, but the server was unaware of what she had brought out. At this point, my chest was begging to flare; however, I had a non drowsy Benadryl in my purse. FYI - if I smell a tree but, my nose will clog and my chest will break out in hives. We let it go and I regret that we did. It was chaos in there at this point - after this mess, we waited 45 minutes for our entree. Our server became avoidant. After all, Valentines is always a busy night and we did not want to make a scene for the guests enjoying their romantic nights next to us. Thank god for non-drowsy Benadryl. It didn't matter what route we took because se could not get a hold of anyone to help us. We simply asked for our dessert to go and left. Our server handed us our bill, with gratuity already added, and avoided all eye contact. We had been there for over 2.5 hours at that point with a late reservation. I was sick all night with the rash on my chest. We decided to call in the morning. 4 weeks of calls - back and forth. We were promised some sort of refund on our bill but here we are, there has been no resolution. We were so excited to dine and the experience was great at the start. However, if I would have eaten the nut I would have been hospitalized. No remedies were taken and we will not be returning.

Came here for a work meeting dinner at the choice of the hosts about 2 weeks ago. First impressions of the restaurant were a like a Little Mermaid fever dream, but hey I can go with a weird theme if the experience is good. Unfortunately for me and at least 1 other person in our party of 8, it wasn't. Pluses: - Support staff filling water were attentive and speedy. - Waiter made a good first impression, offering a custom meal for our teammate with celiac and answered my concerns about the filet, as I am a person with high sensory needs, and I thought we were good to go. - The other 6 diners seemed happy with their items. - Creme brulee was a tad soft in texture and flavor but decent. It was the highlight of my meal personally, aside from the water. - I didn't have to pay for this disappointment of an experience. Negatives: - Worst filet of my life. Applebees does a better job. It was dry and thin, though it was allegedly a filet cooked medium. - I explicitly asked about "twigs" and any garnish or items not listed on the menu, and was assured no such things would happen. My steak literally arrived with a piece of rosemary lit on fire and smoking. - I explicitly asked about the potato risotto... the way that it was described to me was like a textured mashed potato dish, completely different from the chunky, diced, soupy, texture hell that was on my plate. Considering I expressed my concerns before ordering, and was very clear about sensory needs, and a limited food palette, my concerns went completely unheard. - At no point did the server (or anyone) check on my meal, or make any observations or inquiry when I very clearly grabbed a side plate from another table to move my steak onto, and pushed the rest of the plate away from me never to be touched again. - At no point was I offered a refill for my soda, even though my glass was empty, and I was still trying to choke down the dry steak. (Thank God for the gentleman refilling waters so I had something to drink.) - I ordered a four roses old fashioned, expecting an upscale experience given the price of everything on the menu, the restaurants implied fanciness, and our server reassured me it was a good choice. This was one of the worst old fashioneds of my life. It tasted watery from the first sip and wasn't four roses bourbon. I've had better old fashioneds at crappy hotel bars, dive bars, and even disneyland of all places. - The menu lemondrop was also poor compared to "lower tier" establishments. - Once the restaurant started to fill up, our server went MIA and was focused on another table the rest of the night, except to give us the bill of course. - The restaurant became oppressively loud, making conversation impossible across the table. If I ever have the misfortune of having to sit through another meal here, I'm only getting water and the creme brulee, and bringing earplugs.

This is a beautiful restaurant. A San Francisco classic that has had its tradition carried on righteously. The food is amazing. The service is great. The atmosphere is unmatched. Ula offers a true fine dining experience, that I highly recommend to anyone, local or otherwise. Stop by for a cocktail or stay for dinner, it's a can't miss menu in a can't miss venue. Enjoy!

I loved my experience at Ula. The atmosphere, live music and, of course, the food - so much so that I've tried replicating a couple of dishes. (Alas, not even close...) I also love the location. Being an SF native, I always love coming to Union Square.

If I could give this place a zero stars, I would. Came here for Valentines Day. Pre set menu with limited options for a 4 course meal. Expected and not a issue. Server never greeted us with his name. Just asked what we wanted to drink. Never once brought up that a glass of champagne came with the course meals. We ordered other drinks. Half way thru out meal no drinks, no champagne. We were told the crème brûlée was out, made substations. After finally getting the manager involved we received out drinks. Wait it gets batter. Then a hour into our visit the server comes back and states they are out of lamb chops. Make another substitute but also the fleet mignon is out. I can't put this on the server but the fact we were informed so late after our order is horrible. The worst experience I have ever had at a restaurant of this caliber. Mistake and mistakes.

We had a lovely dinner in this cozy restaurant. Staff were very kind. The only gripes with this restaurant was that we ordered the filet mignon as medium rare and it was served rare. The other issue we had was at the bar we ordered our drinks and they were served to us in plastic wine glasses. What's up with that?? Plastic?? Why?