Umami Burger

We came from laguna beach, and we wanted to go to our Go-To burger place here. We specifically came for this restaurant. we walked in and there was nobody front of house. We waited 5-10 minutes for somebody to come seat us at a table. After that still nobody came and we sat ourselves. No server came to give us menus so we had gotten some left at the drink area. A male server yelled from across the resturant “we’re only doing outside seating” there was 2 tables that were eating the rest were empty. His tone was rude. So we sat outside and the Server rushed to bring us water, we were ready to order and he did not come back, we wait for more than 15 minutes to order. He disappeared and we left. super bad experience and terrible . not coming back.

The place wasn't too busy, maybe 4 tables of people and the rest of the tables open. There were 4 employees in the front of house as well. We ordered the Umami Burger and The Black Garlic Burger. After we put in the order, the server kind of disappeared. We were sitting for a bit and no one went to check on the food. Finally we asked to see if our order is ready and it came out. The burgers were suprisingly much much better than I expected. The burgers were insanely juice and the cheese was melted to perfection. I really really liked the food but the service was the complete opposite. We waited about 15 more minutes until we flagged down an employee (wasn't our server) for the check.

Son recommended this place because he know I love a great burger place, he wasn’t wrong. We both had the Black Garlic Burger, Tots with three cheese stuffed inside and parmesan sprinkled on the outside. Had the Garlic Fries, Sweet Potato and one other. Adrian was our server and made some great recommendations. They make an amazing Bloody Mary here as well. Quick and friendly service and lots of room for everyone.

The food is great and our servers are awesome everytime! Shoutout to Brian and the kitchen staff who makes us feel special when he brings out our order (sorry I didn't get your name). We got the korean burger, sunnyside burger, lettuce wrapped truffle burger, and truffle fries. (I hope I got that right >_<). I took down a star because the truffle fries are no longer what they used to be (shoestring fries packed with more truffle flavor doused in white cheese and chives). Wish they could bring that back and this place would be solid for all of us again. We didn't go here for a while grieving the loss of them fries, and overall just no longer come here as often as we would like. But that could be for the best for our diets anyways so ✌

I was surprised. The quality of the food it was so delicious makes me crave it just thinking about it. The drinks were also spot on. I highly recommend this place if you're in the area, especially if you're about to cache a comedy show. Our waitress was amazing. She was helpful, attentive, and most importantly nice.

My visit to Umami Burger was less than satisfactory, earning it a two-star rating. The service was abysmal; there was no one available to address concerns or take orders promptly. The food, while acceptable, didn't stand out, and the atmosphere left much to be desired. It's unfortunate to say, but based on my experience, I cannot recommend this establishment.

What's up with this place? We went out with a group of friends and someone mentioned this place used to be great and lively so we decided to try it out. But when we went inside, it was very dark as if many of the lights were off, we were the only ones there, the table was sticky as if it wasn't clean and the seats were dirty. We got a bad feeling and just decided to leave and go elsewhere. How can anyone possibly take pride in owning or managing this place? It looks like it has potential but is clearly neglected. What a shame.

Wasn't too busy at the time. This Umami Burger isn't the same exact quality from what I remember having pre-pandemic. You'd have to order and pay directly from your phone and it was fairly fast coming out. The burger doesn't taste the same from what I remember. It doesn't have that same umami meaty taste the oozes flavor. Instead it seemed like a regular burger I can get from any other burger place. It is a decent place to get something to eat when the other restaurants have long waits but it wouldn't be my first choice to go for a burger anymore. But hey, at least the picture I took came out looking good. If it looks good to you, I can at least say it's edible and filling.

The most delicious meal! My husband and I ordered the umami burger and the truffle burger. Unfortunately we were super hungry and already started chomping away at our burgers before I decided I wanted to take a photo so unfortunately no photos of the burgers but was able to snap a quick photo of the parm truffle fries which were amazing. I'm not sure why this place has such bad reviews since the quality, service, and pricing is excellent considering this place is located inside such a fancy mall with a beautiful location. Our server was super sweet and attentive. Please ignore the bad reviews and give this place a try

It has been quite a few years since I've been to an Umami burger so I was excited to see one at Irvine Spectrum. However upon walking in, it was totally empty (while other restaurants were packed), but we thought let's try it for nostalgia sake. I was a huge Umami burger fan before and they really had the top burgers back in the day. However - fast forward to today.. what has happened? The burgers are no longer the same, they are smash burgers instead of the thick juicy burgers they used to be. Barely any toppings or even vegetables inside. The burger was flat! And it lost its trademark umami burger on the bun - I felt scammed. But we tried it anyway and the burger was greasy, dry and not good. The fries also came out cold - and we were the only customers. How could they be cold? We felt so disappointed by the food quality, we couldn't even finish the burger and fries. The only nice thing was the server was nice but I mean he only had us to serve so... I hate writing up bad reviews but I'm truly disappointed by this experience and what has happened to umami burger. The current menu just isn't what it used to be and it's a discredit to the brand it used to be.

Disappointing to say the least.... it's been awhile since we've been here, but, wow, how things have changed for the worst. My family and I came in for a Sunday dinner, and the place was nearly empty (first red flag). No silverware or napkins were on the table (second red flag ... in fact AFTER our food was served, we had to ask for napkins and silverware). When our burgers arrived, they looked nothing like how I remembered them. The patties were dry and looked like they came from the freezer (not "smashed" as described in the menu). The meat was overcooked ... I remember the burgers used to be juicy and the truffle cheese melting out of the burger. I guess that's why the place was nearly empty. We won't be coming back.

Unami burger was uninspired - tasted fine, but wasn't anything special. Sweet potato fries were good. Service lacked in attentiveness and felt rush. Fries arrived a full ten minutes after the burgers. Although the fries were hot, the burgers and fries were effectively separate meals. Restaurant was empty. Had "dying business" vibe at 7pm on a Friday night.

Their sweet fries are better than their thin fries. Even with the seasoning on the regular fries, they didn't have much flavor and were somewhat bland. On a positive note, everything comes with a choice of dip, so you can use the fries as a vessel for your condiments. My favorite was the jalapeno ranch (which is very un-Buffalo of me to admit). My son and I both enjoyed the chili cheeseburger and chicken tenders. Wasn't expecting jalapenos on the cheeseburger, but it brought the perfect amount of heat. Service was slow, but we went during the lunch hour when everyone else decided too. Overall, a decent choice if you are craving a fast food burger and tenders.

Review is long overdue on this one.. I was pleasantly surprised at the quality and service from Umami. I had not looked into any reviews or checked out their menu beforehand. Went into this one blind and came out pretty happy. The smash style burgers were pretty tasty. Our waiter gave us a plate with all the various sauces they had, so along with the fries, it was fun to dip and bite. I can say nothing stood out enough to have me racing back, but it was a nice change of pace from the usual spots we dine at while in Irvine. I would certainly consider a second visit when in the area and craving a burger. For the record, we went on a weekend for dinner and the place was pretty mellow despite the Spectrum being swamped with people. I am not sure what to make of that, but at the time I was alright with it.

I was shock that Unami burger was closing due to bankruptcy. Also saw an Episode of YouTube that the owner/ founder was squatting at someone's house in L.A. Anyway, the burger was not bad. Too bad... Go try it before they close all the shop. Right now only two location open. One at the mall and one at the LAX airport.

Oh my gosh the service was amazing here!!! The food....insane and so well priced! I had a gluten free bun and they had so many sauces for our friends, my daughter and I are "dippers" and we were in dip heaven with all the options they had. We will definitely be back. Her and I had some work to do and caught the slow time in between lunch's dinner and the outdoor seating with the Cali breeze and amazing service was perfection. They were playing several games in the outdoor bar area and the indoor seating was massive too. We loved lived this place!

Stopped by for lunch here with a friend before shopping and it was pretty disappointing. So sad because Umami Burger used to be so good! I think we got there right when it opened so we were the only ones there and service was still pretty slow. We sat outside where lots of TVs were displayed. Food options sounded so interesting and delish so I was excited. What I ordered: -The Black Garlic Burger: This was pretty large, I didn't realize it was 2 smashed patties! Meat was dry and not very flavorful. Dashi onions weren't very flavorful either. The black garlic sauce was the only thing giving this burger flavor. 3/5 -Thin Fries w/ Black Garlic Sauce: I totally didn't realize that I got the same dipping sauce that was in the burger but it was good with the fries. It added a good aioli and truffle flavor to them. The fries weren't anything special though, didn't taste like much without the garlic sauce. ***Note: I did take the fries and sauce home and reheated the fries in my toaster oven to the point where they were super crispy. When paired with the sauce it hit different for some reason at home. It could be because taste palate was cleansed and I was able to taste the sauce more but I def recommend doing this if you have leftover fries lol*** Overall, this place was very mid. I always held Umami Burger in such high esteem because it was one of the first fusion burgers that I ever tried that I really enjoyed. But then again, this was years ago at the Anaheim location so not sure if that one's still the same or if it's just this location that was a flop. I always felt like this place was pricey but worth it, but now it's pricey and definitely not worth it. Sad!

Went here with a couple people for dinner, and we were all pleasantly surprised by how affordable the food was. Especially considering the atmosphere of the place was giving bougie at first glance. The server was nice, food came out quick, and we had a nice time. We were all too tired to yap and actually enjoy the place, but we did get a peaceful dinner. The music was also really good and low-key edgy, at some point "Alien Blues" by Vundabar started playing and I've never heard that one out in the wild before. So that was cool. Would come back here if I'm in the area again!

Great burgers at amazing prices! My boyfriend and I love coming here, and it's awesome that we can bring our dog. Friendly staff and always a relaxed vibe. Highly recommend!

I like this Umami. The burgers and fries were really good, and the service was great too! We came here for the first time recently and were pleasantly surprised by the food and service! We came here after a recent shopping trip and ordered some food to-go. We ordered the truffle burgers and then some fries. When we asked the staff which fries were the best, the parm truffle fries were the hands-down winner. They also liked the thin fries too! We even ordered the apple pie as well. We've had the truffle burgers before and they were delicious as usual. The fries were great too. The thin fries were just a tad spicier which was a fun change from usual fries. Everyone that worked here were also so nice and helpful. When we're in the neighborhood, we'll definitely be back!

Visited on a Saturday night around 6:30 PM and was surprised to find the restaurant nearly empty, which made it easy to seat our party of 12. Being from San Diego, I used to frequent the Umami locations in Anaheim and Hollywood when they first opened. Their burgers have definitely changed since then--it's more of a smashed patty style now, rather than the thick patties they used to serve. While I wish they stuck to the old style, the burgers are still tasty. I ordered the truffle burger with thin fries, and both were delicious. The fries were so good I couldn't stop eating them--definitely a portion big enough for two to share. The highlight of our visit was our server, Ryan. He was incredibly accommodating, handling our request to split the check three ways for a party of 12 with ease. He was patient, friendly, and personable throughout our entire meal, making the experience even better.

Went to Umami Burger for a casual dinner. The place was dead, which should have been a red flag. The server came by after we were seated for a while and only came back once during our meal. The food was ok, not even close to the quality it used to be. Will not be coming back. Service 2/5 Food 2/5 Ambiance 1/5

Service was great but food is disappointing. The fries were lukewarm and the burger lacks truffle flavor. Beef patty was fresh but probably won't be back anytime soon.

What happened Umami. They moved over to smashburgers. Just not the same. I got the truffle burger and it was just so dry and overcooked. They loaded it with pickles and that's all I tasted. It was just pretty disappointing...maybe I'm just too nostalgic for what Umami used to be like? Regardless, our last visit was not what I expected. Service was also not great. We dropped by for dinner right when they opened. It was pretty empty, but service was slow. And when we finally got someone at our table, you could tell they did not want to be there. Not interested in explaining the menu when we had questions, no eye contact, just very impersonal. It's a meh for me. What a bummer.

Umami.. a flavor profile invented by the hallmark greeting cards, speaks to the foodie in all of us. Umami burger had a wonderful selection of burger combos all under the soft and pillowy brioche helmet and greasy melted cheese with your choice of patty. There are choices for most diets or ways of life-- depending on where you're from-- the impossible patty is available for any burger as well as catering to the vegan folks. Togadashi fries though were so addicting. I would recommend trying it with the black garlic sauce AND their truffle ketchup (all restaurant-made!). Hopefully it means rat turds free as most ketchup manufacturers would have us believe. The truffle parm fries were good too but it's a little crumbly and the sweet potato fries were thin and fries like. If you catch my drift. Wink wink. The burgers though, delish. Rich and $3 cheaper if you order a single patty rather than double. Love their menu!

I'm not convinced this is the same umami burger as the one in Santa Monica. The burgers here are dry, the buns and patties are burnt, and everything is way too salty. I ordered the umami burger and there's no cheese crisp, it's just melted cheese. The umami sauce doesn't seem to be the one they have at Santa Monica. The fries are okay. They gave us way too many sauces for just 2 orders of fries. I find it hard to believe this is the same umami burger. There are several parking lots at the spectrum mall and even valet.

We haven't been to umami for years but their burger quality totally went down. The patty was super dry and tasted like something we could get at a fast food place, which was a total let down from how good it used to be. The service was amazing as well as the fries and dips options, but we wouldn't go back just for that. Hopefully they revamp their menu again.

Really don't recommend visiting. The truffle and umami burger were extremely dry, burnt, and had no flavor. I was very shocked at the low quality. Wouldn't come back even it was a $1. The sweet potato and regular fries were very bland. Service was kind and it has outdoor seating to be dog friendly. But the food just is sub par especially for the high price

End of day burger cravings satisfied at Umami restaurant. Service was fast. Ambiance was relaxed. Smash burgers were fulfilling. Mindless eating on the thin cut fries.

My date and I decided to have lunch at the Irvine Spectrum after some other morning festivities, since we could walk around the Spectrum and hang out after eating. Among the restaurant options the Spectrum had, Umami Burger stood out to him since they did not have a location in his area. The hostess told us to sit anywhere, and we just sat down at one of the empty tables. Apparently this was their shaded patio area, and I didn't realize until later that they had an inside area that we would have probably preferred. Good to know for future visits, if he wants to come back. Their menu is pretty simple, a two-sided piece of paper you can hold with one hand. My date had the Single Umami Burger which comes with their smashed patty, dashi onions, American cheese, pickled chips, umami sauce on a squishy bun. I had the Single Bacon Ranch Burger which comes with the smashed patty, dashi onions, American cheese, bacon, miso ranch sauce, on a squishy bun. We also got a side of fries to share. Since I had no preferences, he picked the Thin Fries and opted for the umami sauce. My date mentioned the burger didn't resemble what he remembered Umami burger to taste like. I think that's him politely saying it sucked. Mine was okay but nothing amazing. It's hard to go wrong with anything bacon. The fries just seemed like regular fries, didn't look extra thin or anything to be thin fries. The umami sauce was good. Pricing seems to be pretty decent. I didn't list it in my review since most of their pricing references the double patty versions of the burger, and we opted for the single patty. Service could be more attentive as we had to flag them for water refills and the check. I don't think we'll be coming back.

Service was reallly slow .. there was no one there, plenty of open tables and we still had to wait 15 mins for a table... Food was okay, wasn't worth the price.

Food is god awful. My deluxe burger was just smattered with yellow mustard and that's all I could taste. Fries were soggy and dry at the same time somehow. Burger was dry. It had nothing good about it. I would not recommend coming here. Would've been better off at McD's.

Oh man, just remove the umami branding. I loved umami burger!!! I ate at every location except the arts district one. During and after the pandemic it became too difficult/pricey to keep their original model. They started selling thin patty's and changing recipes. It wasn't the same but I remained loyal to the chain. Eventually all the locations closed, except for this one !!! (And the one in the airport). I set out to get another one of their burgers. I was excited to try it again. I knew it wouldn't be the same but something similar would do. BUT What is this?!?! If this is still "umami"due to being part of the Irvine improv just change the name. It's deceitful. The double truffle burger was so dry. I scraped my esophagus on a piece of charred meat. Didn't taste like any version of umami thus far and had no truffle flavor. I don't care if it's synthetic, pour some truffle oil on it. The service was also disorganized. We were told by several servers they would drop off waters but none of them brought them. We were told to order on the app but the previous patrons order was still there. We ordered with the servers and when they brought out our food they brought double the burgers. Two different servers eventually brought us water at the same time and they donated the extras to the people next to us. No napkins, no condiments. When we needed the check we had trouble flagging anyone down so we went to the front to ask but they were busy. Eventually we got the bartender to print out our check. The red lights really help hide the look of the burger.

Used to love umami burger but I'm pretty sure the portions keep shrinking. Feels like a slider and I'm not full after one, so it's not worth the price to me. I got takeout here early afternoon on a Saturday, and the restaurant was completely empty.

Came to this restaurant with friends the other night (4 of us). The place was virtually empty - I think I saw 2 other seatedparties and a few people at the bar. The food was just ok. I've definitely had better burgers, though they all sure sounded good reading the menu. We had the thin fries. All the food was very salty. Their beer menu was less than desirable. Our waiter, "Rain" was not very good, especially considering how not busy it was. He didn't know the size of the burgers when asked. Quarter pound? Half pound? "Smash burger" is not a weight! My friend ordered extra of one thing on her burger and got none. She didn't get a glass with her beer, just the bottle. We had to ask for a glass, ask for the extra food, ask for mustard-which came in a single serve package. The waiter didn't check on us after we got all our food. Overall, I wasn't impressed at all.

Avoid this place at all cost!-- This was, without a doubt, the worst dining experience I have ever had. Upon arrival, the first sign of trouble was the complete absence of a host. The restaurant was practically empty, with the exception of two women at the bar and a bartender who seemed to have a singular focus: them. He was so engrossed in his flirtatious conversation that he was completely oblivious to our presence. We stood awkwardly for what felt like an eternity before finally giving up and finding an empty table ourselves. The neglect continued. It took over 10 minutes for the bartender to finally amble over to our table, his attention still clearly elsewhere. Frankly, I've had faster service at a busy food court. Fed up with the lack of attention, I decided to order on my phone, which, in hindsight, was the only efficient part of the entire visit. The fact that a customer has to resort to mobile ordering to get any service at all speaks volumes about the level of disinterest from the staff. Throughout the duration of our meal, we were never approached by a single waiter or waitress. Not to check on our food, not to refill our drinks, not even to acknowledge our existence. We were invisible. The only people receiving any sort of attention were the two ladies at the bar, who were still being captivated by the bartender's charms. The truly shocking part, however, was what my husband discovered when he went to use the restroom. He walked in to find a member of the Umami Burger staff, in uniform, swishing something in his mouth. In the very next stall, another staff member was actively changing clothes. This is beyond unprofessional; it's a complete disregard for basic hygiene and decorum in a public dining establishment. As if the poor service and bizarre bathroom antics weren't enough, the state of the kitchen was also a sight to behold. We could see the entire staff lounging, laughing, and generally having a great time, completely unconcerned with the fact that they had a paying customer waiting over 20 minutes for their food. It was a slap in the face. Their priority was clearly their own amusement, not providing a positive experience for their customers. This wasn't just bad service; it was an act of complete and utter apathy. The staff at this Umami Burger location demonstrated a shocking level of unprofessionalism and a total lack of respect for their patrons. The food, when it finally arrived, was an afterthought. We will never, ever be returning. Save yourself the frustration and the disgust. Avoid this place at all costs.

What happened to the quality of this brand? This was my first time visiting this location and my first time dining since COVID but sadly, all the nuances I loved such as the Parmesan crisp on the Original Umami burger. No logo stamped on the bun. No cheesy tots. Service was lacking (called ahead of time to get directions and the associate answered the phone with "hello". I had to ask if I'd dialed the right #) and slow which was odd considering the place was pretty empty. Our server was nice enough however there was a lengthy wait to get our drinks after ordering. So disappointing.

I would have given this business 3 stars for the food. The burger was flavorful but too salty. The meat patty looks oversized because of the gluten free bread upgrade but the "imbalance" worked. Tasted and felt like a treat. 0 or 1 star for the male server who was extremely rude and gave me a hard time for asking for extra napkins. He declared some insane excuse that it's against California law to give more napkins to a GrubHub customer who clicked off the square for utensils/napkins. I did click the box. But even if I had not, what law says I cannot get more napkins. I am sure our politicians are making more important decisions. They are not interested in napkins at Umami Burger. What next level rudeness or laziness is this? Umami Burger is pricey. The service should be better.

Don't know why the reviews are so bad. In my opinion, it was the BEST burger I ever had in my life. Very unique taste not only for burgers but also fries too. Definitely worth. Much better than shake shack. Highly recommend!

Food was terrible. No wonder there was no one inside during lunch time at this busy mall. Should have saw it as a red flag. Server was nice. Food, terrible. Dry patty. We wanted to complain so bad about our three burgers but we just couldn't. It was a pain to pay for a meal that none of us enjoyed. Should have went to shake shack. Waste of $60

Took over an hour for two burgers and two orders of fries. Only four other customers. This was Saturday 7/11 at 4

What happened to you guys! Seriously 4-5 years ago you were one of my go to places all the time. Then you dropped all the great burgers you used to have years ago. Quality of everything food, sauces, service has all gone to crap. Even tonight I wanted to give you all a try again and your website is down, can't find any locations to order online, the ordering system is broken, I tried calling the restaurant directly six times over about 20 minutes and no one ever answers. I don't know if you guys sold at some point and have new management or what happens. I genuinely want to love you guys used to love you guys and would like nothing else but to give you guys a five star but come on.

My bestie and I came here for lunch on a sunday. It's super spacious and lots of seating indoor and outdoor. We're from the Bay Area (North Cali) where mask are still required but was very surprised to see the mask is optional now (for vaccinated) in SoCal! Super great! The ordering system is self service. You scan the QR code on the table and it's super convenient that you can split the text and pay yourself. That's a game changer there when it comes to big party!! My bestie order the Classic Burger and I ordered their Umami Chik'n Wings. The service was fast and brought at our table fairly quickly. Also know that only two parties (incluing us) were here so we love the fast service especially when catching the plane right after to go back home. The Classic Burger was pretty good and tasty! The meat isn't dry and the sauce is super good! Their Chik'n Wings felt more of frozen nuggets you'd get in the super market. It was a bit on the dryer side even with the BBQ sauce. Overall experience, everything pretty much self service, ordering was super fast and quick, everyone was very welcoming and super nice.

We stopped in after seeing some positive reviews, and I was craving a burger. The man got a double unami burger, and I had two bites, and I instantly regretted getting the bacon ranch burger because his was WAY better. My bacon ranch burger was ok, but nothing special. The bun on both burgers were soft and really tasty. The burger patties were both smashed and had a nice grill char. However, the ranch and bacon on mine were forgettable. The staff, although friendly enough, is also not memorable - bare minimum service. The place has a nice kinda indoor/outdoor covered area as well as an inside area. The outside area also had a bar, and that is who served us, the bartender. The outdoor patio had a Lazy Dog feel as people had dogs out there but no special pooch menu. The fried pie with yuzu was very good. It had a nice citrus cream filling. I would return here for that unami burger and that fried pie.

Patty was burnt but the fries were good. The place was empty and should have been the sign the food wasn't great.

Food 6/10 Service: 5/10 Environment: 9/10 The patties were juicy and the brioche buns were nice with the burger. However, there wasn't much "black garlic" flavor nor much of anything else beside the meat and cheese. The Truffle Burger was the same, with only meat cheese and truffle mayo on it. I would expect to have some other ingredients in the burgers (ex: Lettuce, tomato, onion) to give it more dimension. The cheesy potato tots where exactly what you could image (fried potato tots with cheese mixed in it). The service was average to below average. It wasn't busy at all when we came in and there wasn't anyone at the front for a few minutes. When a server did come he just said that we could sit where we wanted. The menu is just burger and fries, and we didn't even scan the QR code because he gave us a menu. I could tell some of the workers didn't want to be there. Our server was nowhere to be seen for majority of our time there. When the food came, we still didn't receive any napkins, plates or silverware. I had to ask for a knife to cut the burger (to share), and had to get up and ask somebody for napkins because after our food was served, no one was around. Environment is pretty dark with a rustic feel inside, but nice around the restaurant. Since they're located in the Irvine Spectrum Center, there's a lot of shopping and within walking distance of a movie theater. There's also plenty of other walk-in food places to eat there too. Look around.

This place was nearly empty at 2 on a Saturday. Super fast accurate service for our party of 7. We all liked our food. The double umami burger was juicy and flavorful. Crisp tasty fries. The gluten free bun had a good texture. Definitely a good experience overall.

The umami truffle burger & the cheese tots were good. The neopolitan shake was amazing! The service was good. The ambiance was nice and relaxing sitting outside on a sunny day.

Love the food here. We stopped here last week on our business meeting on a lunch break. The burgers here are real good. Got me a double cheeseburger with bacon and fries. Food was delicious with fresh tasting food. Nice people and good vibes here, I will be back.

Glad I stopped in here from a craving hunger versus the Yelp reviews. I might have been steered away with 3 stars, but I had a 5-star experience. I came in after a comedy show at the Improv, where they forgot my meal. I rolled in at 9:00 PM, right before closing. I was met with a happy server inviting me to sit. I did, took a menu, then realized I could everything via QR code. I ordered a burger and rings and before I was finished, I was visited by the same happy server to take my order. I shared that I'd done it on the app, and she still offered to bring my=e a drink while I waited. I took a glass of water. The food was out shortly. It looked dynamic! It tasted even better! A delicious eve!

The burger.... Oh no...don't go for that, pls French fries are good! Especially,sweet potato fries

Not to be dramatic, but Umami Burger was like the love of my life at one point. I got into a legit argument once because someone said they weren't a fan of Umami, and I wasn't about to let anyone smack talk my favorite burger place like that. And then they changed the menu. I've been avoiding Umami Burger for awhile now, but decided to come in on a whim to try out the new menu. It's... not bad. We got the Truffle Burger and the Impossible Classic Burger (which is basically a glorified In-n-Out burger). Truffle burger was a little greasy with all the sauce, but I will say that it was good and the brioche bun deserves some credit. Comes so plain though, so I had to add tomatoes and onions and the like. Decent, but it's just not the same. Nothing is the same, really. What I think Umami is missing most is the uniqueness it used to have. It was super memorable. Nothing will ever beat that OG burger with the tomato and parmesan crisp, the super thin truffle fries, the garlic aioli sauce, or the iconic "U" branded on the bun. The place also feels a little more hollow now, despite its prime location and it being a Friday night. Still a decent burger, but I'm sad that it isn't what it used to be and am not so sure I'd come back for it.

5/5 Service. Our waitress was super friendly and was always checking in on us 4/5 Food. I got the parmesan burger, I love smash burgers and these were so good and so well seasoned. The togarashi fries were also really good they had a really nice kick to them. Menu is a bit small but I prefer smaller ones compared to a Cheesecake Factory type menu. A solid burger spot with really good customer service and ambiance. Prices are also not too bad, for my partner and I it ended up coming out to $40 which Included our two burgers, my fries, his tots, and a alcoholic beverage I ordered. Would definitely visit again!

Came in on a Friday night for dinner and the service was somewhat slow despite very little people eating there. Quality of the burger was pretty underwhelming considering the price point (average burger, nothing much to it) and was just disappointing overall.

Came here for the first time yesterday because we were watching a movie at the Regal. Unfortunately the place is short staffed which lead to unnecessary wait times when the place wasn't even packed, I get that. We chose to eat there anyways. Food came out fairly quickly though so I cant complain about that since we didnt know if we were going to make our movie or not. I had the Burger that had a "fried" egg in it. Why quotation marks? The egg was still very much indeed running which I wasn't expecting. Also I ABSOLUTELY HATE when a sit down restaurant makes you order fries separately. Its 2021, work it into the price for god sake. There are restaurants out there that offer unlimited fries but yet I have to buy them separately? Get out of here. I have heard much about this place and its a MUST try. I tried and I wasn't terribly impressed with the taste, just my opinion. 3 stars for the service and quickness of food coming out. Try it but maybe when they have servers again

Review just for fries and drinks for happy hour~ We came here Friday evening during happy hour, great deals with $5 beer and well cocktails, $6 wine, and select discounted appetizers. Restaurant is spacious with bar, table, and indoor seating. I got the voodo ranger IPA and my BF got the mango cart, also some thin fries ($2). Both beers were fresh and off tap, mango cart had a fresh mango flavor, voodoo ranger was fresh and had a good IPA bite. Fries had a light umami flavor, well cooked and not overly salty. Took one star off since we had a mishap with the check, but the bartender took care of it professionally at the end. Overall, solid place to grab drinks for happy hour, would love to try the burgers my next visit!

Quality has definitely gone done in the past year. The burgers were way too salty and were dry too. It's not terrible, but this location used to be a lot better. Service was still great, but definitely disappointed and not the Umami Burger I know. We did enjoy the appetizers. The cheesy potato tots were yummy but only come with 5 :(. The parmesan truffle fries were good too, kinda hard to mess up fries though! Best part of the meal and why the review is 3 stars instead of 1