Una Pizza Napoletana

Read an article that alleges the Pizza Pope has returned to NJ and Una Pizza Napoletana is the Popes kitchen. Let’s see. Ordered at 2:30PM on a Sunday and had to wait until 5:45PM to pickup. Both personal sized pizzas were enjoyable. The dough has a nice finish on the pallet. I was more impressed by the fresh cannolis that were not excessively sweet. We plan to return but would not go out of the way or wait in a long line for the Popes pizze. Enjoy!

I want to start this off with a review of the dough. The dough is on another level, I've never had anything like it so I have nothing to compare it to it's just that good. With that said, I arrived at like 3pm (they open at 2) I ordered a margarita and a bianca pizza. It was a nearly 2 hour wait for the pizza. The shop itself "ran out of fresh dough) at around 4 pm. So, from 4 to 8 pm (their closing time) they aren't even able to take orders. When I first walked in, the first thing I noticed was the amazing air conditioning.... And no one there to greet us or tell us what to do next. Luckily I was paying attention and noticed a tiny sign on the pillar that directs us to the back wall next to the bar where we can place an order or pickup. I placed the order and realized there was no where to sit while I waited, so I went outside and sat on a bench in 90 degree weather for 2 hours so that I could try this pizza. After my 2 hour wait in 90 degree heat I got my pizza. It was ok, the dough was insane the ingredients were very fresh and high quality, but there were two leaves of basil on my margarita pizza... I couldn't even taste the basil it may as well have been a cheese pizza. So... TL:DR Amazing dough, high quality ingredients, not the greatest proportions, 2 hour wait after you order, out of fresh dough by 4pm, lack of customer service / sense of direction.

This was really great pizza. The dough was perfect. This place is such a great addition to our downtown.

The best. We are lucky that someone would dedicate their life to making this pizza and then open up a shop outside of a major city. It is the best pizza in America. Anthony: Thank you. Thank you. Thank you.

I will not spare all the details but what I'd like to recommend is that the owners reevaluate their customer service skills. Also, have some clear and concise instructions for your guests upon them either arriving or as soon as they step foot into the establishment about your ordering directions. My boyfriend and I walked out Sunday afternoon without even ordering, which was really unfortunate because we have been wanting to try this pizza for several months. I understand and get it, your pizza is allegedly amazing! But for those people who are just walking into your establishment for the first time, they need to know how to place an order and should also be warmly greeted. It's not just about your pizza quality, it's about the whole experience! It was very unorganized, chaotic, and it was poor judgement that people should just assume to know what to do when they walk in your doors. We were made to feel incompetent when asking simple questions about what to do, where to order, and how it all worked!

My girlfriend and I visited for the first time on Sunday with lots of excitement and high hopes. We arrived at opening. One table was full and only two people were sitting at the bar. We waited near the door for 5 minutes to be seated while the two pizza cooks and the bartender made eye contact with us but never acknowledged us. At the 5 minute point the bartender yelled across the establishment does anybody need to place an order. I responded we would like to be seated if possible. He replied you have to order first. I asked to see a menu and received a hand gesture towards the front window sill. The menu had about five regular pizzas and a comment that said ask about the daily specials. I then walked over to the center of the bar waiting for the bartender to acknowledge me. After several minutes he once again loudly yelled across the restaurant Is there anybody looking to place an order. My girlfriend and I were clearly the only people in the restaurant who hadn't placed an order yet. I asked about the daily specials and he responded you can walk over to me if you want to hear about them. Despite feeling belittled, we followed his command and walked 8 ft over to where he was in the far back corner of the bar to be told about one special pizza. I then said I was no longer comfortable with the idea of patronizing this establishment. Rather than him asking me why or trying to resolve the matter, he rolled his eyes and grunted at me. I understand that your product is supposed to be of high quality and you are resting your laurels on that, but the overall customer experience matters. If you're not going to have a greeter please have signs that are easily visible which depict where to go to place an order and explain to place an order before being seated. Do not place the burden on your would be customers to decipher your unorganized establishment and then berate them for not doing so with perfect intuition the very first time they visit. A simple welcome to Una. When you're ready please come over here to view our menu and place an order then we will seat you promptly would have gone a long way to create a positive first experience for my girlfriend and I at your establishment.

Heard good things about it so we gave it a try. First off I’m from Brooklyn so I know good pizza. We got there at 2. The place is small 6 tables. A small bar and a few window stools. A small hand printed sign tells you to order at the bar. Which I didn’t read because I never saw this before and I expected to a waiter or waitress would come to the table and take our order. So after we seated and figured out what was going on I got to the back of the line and waited to give our order. Two pies two beers. The cashier told the gentleman ahead of us , who was with his wife and two children it was an hour wait to be served. He left. I stepped up and ordered. We waited an hour and twenty minutes to get our food. Which when it came was under cooked and salty. I wouldn’t go back if the food was free and they threw in free beers.

Best pizza of my life. Not just your average corner pizza spot- so don’t expect to grab a slice. Artisan made, high quality ingredients made to be savored. Chewy, perfectly charred crust made traditional Napolitana style.