Brian A.
Yelp
First, the food I have tried thus far is very good quality, with above average portions. Prices are on the high side, but the quality makes up for that. Everything appears freshly sliced and prepared. The challenge is when ordering online for take-out. My experience has been very poor. I've had 10 sandwiches, and 8 of them had mistakes wherein they did not pay attention to the modifications. My big ask for to-go orders is simple, dressing on the side. These sandwiches do not travel well when slathered in dressing (I don't know of any that do). In less than 15 minutes, the sandwich is reduced to a soppin' wet and mushy inedible clump of ingredients. I literally take the ingredients out at home and put them in fresh baguette bread I always have on hand. When I eat at the deli, the bread is fabulous and the sandwich flavor and texture is GREAT. Good texture is a critical factor for a great sandwich. The outside patio is simple, but good with communal style bench tables. Additionally, I have paid extra for ingredients that were NOT added, a huge pain on take-out orders. It is difficult, if not impossible to get someone on the phone, hence no human based phone orders or ability to voice a concern, which I have repeatedly tried to do. I hate to give poor reviews without giving a place the chance to make things right first. Lastly, the 'InKind' app is difficult to navigate and does not remember previous orders. Please switch to CHOWNOW. Cheaper for the shop and better customer interface.