Ian Farrell
Google
10 years ago, I stumbled on the first Paulie’s location on Beverly. Absolutely fantastic, the food, the service and Paul was always there, keeping things up to standard. Unfortunately, that location burned down and they moved a short distance away.
I have picked up food at the new original location on W. 3rd Street for years and have always been pleased withe the service and food.
Today my wife and I ordered from the Studio City store and were disappointed with the entire experience. I had the Jonny, roast beef, and the meat was not bite through. Several bites had gristle that pulled the meat from the bread when I bit into the sandwich dangling on my face (gross). The bread also seemed a little off, not stale, not fresh, a bit over processed. I ended up throwing half of the sandwich away.
Also they mixed too much balsamic vinegar with the horseradish sauce, causing sandwich to taste a little sour. We ordered cookies, but apparently they ran out, which was very odd. From our order alone, the owner lost 10 bucks on one sale for the lack of cookies.
When I picked up the food, I started to leave and realized the bag seemed a bit light. When I looked inside, my wife’s sandwich was missing. I went back, of course, and retrieve the sandwich which my wife was happy with.
The store seemed poorly run, the employees were confused and the extraordinary care that the other stores put into their food was not evident in studio city.
I would encourage Paul to go check this place out and maybe whip it in into shape. There were no design elements, it felt more like a Subway Sandwich shop than a Paulie’s.