United Hotel, Taipei｜國聯大飯店

Wonderful experience from start to finish. Perfect location right in the center of Taipei, and very convenient for going to a CPBL game at the Taipei Dome right across the street. The staff were all very friendly, professional, and I was wow'd by the welcome experience and cleanliness of the lobby, especially compared to hotels in Tainan and Kaohsiung. The room was large, clean, modern, had lots of helpful appliances (e.g. fan, air humidifier, etc.) that helped amplify the experience. I felt very comfortable and I did not want to leave! I will certainly be returning to United Hotel Taipei in the future. Xiè xie!

I love this place the service is so amazing. They truly know how to make you feel really special. Everyone is so nice, it feels like they’ve known you for a long time. If you visit you absolutely have to eat at restaurant on the 2nd Fl. The food absolutely blew my mind. The music and decor creates a relaxing uplifting experience. If do decide to eat at the restaurant, and you are lucky enough to get Angela or Leo, trust that you are in good hands. Their aura is so delightful, you’ll feel like they are your long time friends.

The lobby on the first floor has no air conditioning and is so stuffy. It’s a pity because the location is great, but the facilities and staff are disappointing, and the male staff member at the restaurant reception had a bad attitude.

Very poor and rude service, lobby and cafe areas don’t allow external food, even when purchased food is purchased from the cafe. Service 0/10. The shower leaks every time it is used causing water to go everywhere in the bathroom. The floor levels in the room are uneven making it awkward to walk. Not worth the money unless there is nothing else

I stayed here for one night because of the special event happening across the street at the Taipei Dome. The room was really not that great and the air conditioner was quite loud but the overall service was good enough for me to give this place 5 stars. The gentleman named Eric who was the doorman was extremely professional. I could compare Eric to a 5 star hotel doorman or even better. The female staff members were also very kind. The gentleman at check in desk was also very well spoken when communicating with me in english. I was impressed by the great effort from all the staff to do their job well.

The hotel is conveniently located near the metro station, making transportation easy. However, it lacks basic amenities such as body lotion and hair conditioner, which is not very considerate for guests. Additionally, the front desk staff, especially those handling check-in, seemed quite reserved and rarely smiled, which affected the overall welcoming atmosphere.

They turned most rooms to bathtub only. The only basic room with shower is a small room on lower level just above the parking and garbage cans. Room is outdated. Front desk was friendly and helpful, location is excellent and close to mtr.

I’d not come back to this hotel unless I really have no other choices. It’s a decent price considering the location but: 1. The female receptionist came across as dismissive and cold 2. The room is dated and there’s funny smell in the hall way 3. The bathroom seems to only have a bathtub, which is quite hard to get into The concierge team at the front door was pleasant tho