Huy H.
Yelp
Absolutely, the best customer service in Maui.
My fiancé are literally hours away from getting married on the beautiful island of Maui. We decided to have it in Paia, therefore stay at the Paia inn, therefore have the wedding rehearsal dinner at their restaurant Vana Paia. We were a little nervous due to numerous calls to the restaurant and not receiving clear communication from the hostess. The email was also bouncing back. "What was going on?" Luckily Sara (the owner) called us and apologize, as they were going through a restructuring in their team (all makes sense now) a wave of relief simmered over us. PHEW!
After that, we set up with a few calls with Brandon and Charlie. Both FUCKING amazing gentlemen. They are both absolutely super professional, and on top of their game. (Great job Sara). They reassured my fiancé and I will be taken care of and the food will be delicious.
They laid out a sample menu, with some signature drinks for our dinner, AND an on-site sushi chef just rolling out rolls, and nigiris. Absolutely bomb.
The food was top tier, comfort food. The butterfish, full of umami. Followed with the mushrooms MMMM. The NY strip, medium rare, only way to eat it.
The bartender Teddy was slanging Netflix show worthy drinks out to all of us, and not one of them disappoint. I'm a whiskey drinker and the old fashion signature drink AND the nobushi whiskey drink I had night before, perfect. We took some mezcal shots and he dropped some knowledge bombs on us when we cheered.
And the grand finale... the spare ribs. I have not had ribs like these anywhere else. Seriously. Meat just falls off the bone. The chef was super friendly and came out to greet our family and friends. I had a chit chat with the chef about how he cooked the ribs, man what a process. After hearing the marinating and heat process I told myself "worth it." Don't let his looks fool you, he's top tier in his craft.
My fiancé and I are very happy with vana paia, we might make this an anniversary type of deal :). Thanks Paia inn, thanks Vana paia, thank you Brandon, Charlie, and staff!