Kevin D.
Yelp
I usually don't write reviews for a business unless I can write a five star review; however, because this restaurant was so highly recommended to us, and because we were so utterly disappointed despite the recommendation and great reviews from other customers, I felt I had to submit a review.
Let me preface my review by saying that the chef/owner comped our entire dinner because she recognized that her establishment had failed to meet even the minimum expectations, so I give her credit for that.
We had reservations for four on a Saturday evening at 7:30, which included my husband, our two adult daughters and me. The restaurant was extremely noisy, so much so that our usually exceedingly tolerant 24 year old daughter complained about the volume of noise. After our order was taken, the waiter returned to our table to tell us that they were sold out of both the appetizer and the entree that my husband had ordered. My husband decided to forego an appetizer and ordered another entree. We then waited...and waited...and waited for 1 1/2 hours for our dinners to arrive. When they finally did arrive, my entree was nowhere to be seen. Our server then asked me what I had ordered and told me it would arrive in three minutes. Needless to say, my order had never been submitted with the others, so it was not ready in three minutes. In fact, my family finished their meals, and mine never arrived. My husband actually had to go back into the kitchen to speak with the chef who told him that all our meals were being comped, and mine was packaged for me to take home. I wish I could say that the quality of the food made up for the complete lack of service, but unfortunately, that was not the case. We all felt the small portions, combined with the lack of quality and expense of each meal, was extremely disappointing. In fact, I actually threw my meal in the garbage when we got home.
There was one highlight of the evening, and that was my drink, the Steel Magnolia. It was absolutely delicious, and I would highly recommend it.