Verizon

Wonderful customer service! Keili Britain made sure to address all my needs and questions in a genuine, helpful manner. Will return to this location for her assistance in the future!

Keili Britain was great! She did an amazing job handling us. We had 4 different things we were trying to do and she handled it so well.

Keili Brittain was very helpful with our phone services. My mom and I were provided with a great deal and she was very knowledgeable about services. I would recommend her for any questions and help to anyone!

In a store where smiles are rare as gold, The clocks tick slowly, frustrations unfold, With shelves that gather dust, and service so cold, An hour of waiting, my patience grows old.There are 2 employees doing nothing and ignoring me as I’m sitting at the middle desk.

Keili Brittain she helped me with everything I needed. She fixed my iMessages on my phone when I told her the problem. She is very helpful on all the devices we were interested in. To help us with our discussion. Will be back:)

Keili Brittain was great, she helped me at the Broadway location. Helped me add hotspot back to my plan quickly and was very transparent. I wish my experience with phone companies could always be this smooth lol. Will be seeing her again

Amazing! Needed help with an insurance claim and Cale was very patient and helpful. He addressed a lot of concerns I've had with my device. He answered all my question and didn't talk down to me. I believe he should be running the place.

Keili Brittain is amazing! Ask for her when you go in! I was in and out with a new iPhone within the hour!

They were much quicker here than other Verizon stores I have been to. They were extremely helpful and seemed to manage lots of customers very well.

These people are the BIGGEST CROOKS EVER. Buyer Beware. I met these Crooks at a local Fair. I was lied to and cheated. They will steal from the Blindif they had the chance. I called their corporate office to tell them how I was cheated and lied to. No one cares but thank God Verizon did. They helped and I am praying my complaint go forward. These people will lie to your face.

I have had Verizon for 4 months now. I hate to say that my experience with the billing department and the customer service reps have been poor. Verizon applied someone's payment to my account without my knowledge. The payment was overturned so they put my on cash only. This has been a huge inconvenience as I pay all of my bill's electronically. I have called several times and have been told (everytime) that the cash only status could not be removed. I visited the store yesterday to pay my bill and Brett FAR EXCEEDED my expectations. He was able to get in touch with the appropriate people and have the cash only status lifted! I was so pleased with his customer service that I actually purchased another device before I left. I do not have enough kind words to say about Brett! My experience was a 5+!