Amber L.
Google
In a world, where every city seems to have a style of pizza, we decided to see what Detroit’s was all about. Via 313 is a Detroit style pizza place located in Austin (not sure how that happened). We went to the location on West 6th Street after a tiring day of kayaking on Lady Bird Lake searching for some sweet, doughy bliss and here’s what happened…
We sat at the outdoor area, which was great as we had a dog that wanted to enjoy some time with us. At this location we placed our order through the window and this is where the first of two issues occurred. One of us asked the guy at the window a very simple question, “Is your sausage spicy?” And he responded “Uhh I don’t know, I guess?”… nice to know we’re solving quantum physics at this location. After ordering 4 slices that cost $15 (sheesh), we were informed that we would receive a text when our order was ready. After waiting 25 minutes for our 4 slices we had still not received any text. When we went up to the window to find out what happened to our pizzas they had them ready to go sitting on the top of the stove. It was pretty clear that the pizza’s had just been sitting there for a few minutes with no text update and we had to go up to get make sure we got our food.
The food itself was pretty good, the pizza light and crunchy with a delicious sauce over it. One of the staff also brought our dog a water bowl with some ice and was very friendly with us as well. Unfortunately that one staffer and good pizza couldn’t make up for the laziness of the kitchen staff and convoluted text system they use to notify patrons. This is definitely an operation that could use some better logistics and things would be a bit brighter, until then I think our rating sums up what you get from this Via 313 from a food, service, and value standpoint.