SusanBrussels
Google
This hotel is a worthy destination in itself and easily meets Western 5 star standards. Everything is Zen, including the amiable, highly professional staff who go out of their way to make guests feel welcome. All the activities we booked ran smoothly, with timing respected and explanations delivered with patience and grace. The free Vulture Culture experience was impressive. Free shuttle down town. A beautiful suite in the Club section entitles you to complimentary cocktails and nibbles overlooking the sun setting behind the stunning African savanna. When night falls, the balcony offers stargazing beneath the Milky Way, the Southern Cross and shooting stars. Spotlessly clean with a free laundry service in the Club section, there were some thatchers redoing the laundry room roof when we were there. Cheeky monkeys and warthogs wander around the grounds. The food in the hotel's restaurants is appetising and the staff serenade the guests with African harmonies as they eat. Any quibbles? For me, I prefer a softer mattress and the shower needs a hose. Some people also felt there should have been TVs in the rooms, but surely the scenery beats any programme you may wish to watch. Overall probably the best holiday we've had. Top marks.