Ryan B.
Google
I want to start this review with saying, every single time I've had their food, it's been phenomenal. Great pizza, salads, and sandwiches. Anywhere they happen to be around town is great. 5 stars for their food.
However, I've now dined-in at the new location 3 times in the last 6 months. Each time, the staggered food delivery has been all over the place and pretty frustrating.
My first visit in June, 2 pizzas came out 15 minutes apart. The second time in August, pizzas were delivered 20 minutes before the sandwiches, and the 2 sandwiches were delivered 5 minutes apart. Last night, a salad entree was delivered with the appetizers, while sandwiches were later delivered...25 minutes before the pizza finally showed up! I've really never seen anything like it before.
Each time, someone is either eating alone while the other person/people waits for their food. Or... they wait until the rest of the table is served and their food is cold. It makes for a frustrating group outing or date night.
The first time I assumed it was working out the kinks of the new location. The second time I gave them the benefit of the doubt to an off night. But a third time, all being months apart, it seems to be an awful habit that really should be sorted out.
Again, the food is always very much on par. The actual service has been fine. But the dine-in experience leaves a lot to be desired. Something needs to be sorted out in the kitchen. Eating TOGETHER as a group or with a date is kind of the whole point. I really hope someone reads this and it gets worked out. All the best!