Rebecca S.
Yelp
I recently purchased a 2022 Tesla Model X from VINS in Manassas. My experience from start to finish was exceptional. On a Friday night, I clicked the "check availability" button to see if the car was still available. I received a text from Jimmy shortly after (pleasantly surprised to get a response after hours). He answered my questions. The next morning I received a text from Kyle, the salesman, who offered to take a video of the car, which he sent shortly after. I spoke with Kyle a bit more about the car and scheduled a time later that day to take a test drive. On that call, I asked about any fees on top of the sales price. He told me about the fees. Jimmy emailed a price breakdown and on a call explained exactly what the fees covered. The price, with fees, was still competitive (if not a bit lower) than what other cars of the same make, model, year, mileage, and condition (like new) were selling for. We arrived at VINS, Kyle showed me a bit more about driving a Tesla (I test-drove another Tesla for the first time a month prior). Upon returning to the dealership, Kyle spent a considerable amount of time teaching me the ins and outs of how to operate the car/control panel/computer. This exceeded my expectations. Since I was purchasing a Tesla from a non-Tesla dealership I expected to have to figure this out on my own after buying the car. From there, purchasing the car was easy. We had already discussed the "out-the-door" price on the phone so there was nothing more to do but sign the papers and head off in my new car! My experience at VINS was top-notch and I LOVE my new car!