W Seattle

Nice clean and comfortable rooms, good location, valet parking is convenient. Food and drinks are good but have a Seattle premium price. Staff were all nice but seemed very disorganized. Waiting over 20+ minutes to be acknowledged by staff at the bar, then longer to order just 2 drinks. Only one desk staff at noon check out. Enjoyed our stay overall though.

Our experience at the W Seattle was not at all what I expected. The location was great and that was a huge positive. However, as a platinum elite member at Marriott, the services provided by W in Seattle were sadly sub par. The front desk was most unhelpful when we tried to change our room. The attendant hardly cracked a smile. She simply did not seem to know what platinum elite even meant and appeared bored. We could not eat outside food in the lobby since the lobby is also serving as a hotel restaurant/bar. My daughter was eating in the bar area and was asked to leave since she is not 21. The breakfast was good, but had to be purchased from the menu. The rooms were good size and beds were comfortable but small (full size) for a double. The hotel charges a resort fee for which you get tickets to different attractions and you also get credit for food at the hotel. That is great, but it forces the guests to eat in the hotel and do those specific activities such as the Seattle art museum and the Ferris Wheel. We ended up cutting our stay short and we changed hotels to the Renaissance in Seattle which was wonderful.

Had a great stay here for 1 night in the city. The rooms were clean, updated, and spacious. Sean at the bar was absolutely wonderful. Thanks for a great stay and excellent service!

We enjoyed an overnight stay since we were attending a home game for the Seahawks. Let me say that, from the time we checked in until the time we left, it was a great experience. Patrick was great at the Welcome counter and he welcomed us early. The guest room was nice: clean and very quiet considering this is a downtown location.

At an average of $100 more a night than the surrounding upscale hotels this experience was very disappointing. Given that I booked less than 24 hrs in advance and all room types were available I was surprised to be told at check in there were no upgrades available. I was even more surprised that very uncharacteristically the front desk did not thank or even acknowledge my lifetime titanium elite status, the main reason for choosing this hotel at higher price was my loyalty to the brand. Front desk staff was quite aloof for an upscale brand. At $68 the valet is comparable, but most expensive in the area. No text or call service offered for valet. The hotel did not have a concierge lounge and did not offer any amenity for status in the absence of. The next morning at 8:50 am I went to get coffee in lobby, I was getting the last 1/2 cup in carafe. Very rude attendant came, I thought to switch carafe, but was told "you got the last cup, we stop coffee at 9:00." 9 am, on a Sunday? Definitely would suggest one of the two Kimptons over the W if you find yourself in downtown Seattle. Very disappointing for a brand I spend over 120 nights a year in.

Nice hotel in the downtown area. Great view of Rainier. Hotel food was adequately tasty. The downside of the establishment is the service/attitude of the bar/restaurant/breakfast area workers. Took us 30 minutes to be waited on at the restaurant/bar area even after asking workers for service. The following morning, the breakfast cashier also got very irritated with me because I provided my breakfast ticket after he rang my food up, instead of before.

Angela was so helpful. I ordered room service beyond service hours and she was sure to still bring me a complimentary sandwich. Very thoughtful, kind and generous. 10/10 experience!

Great staff. Very comfortable bed. Nice room. Suffers a wee bit in the bathroom from mold, but less than most hotels. Excellent location for exploring downtown. Outside the control of the property was an amazing amount of police, fire, and ambulance sirens starting after dark and lasting into the early morning hours. Also, what seemed to be street racing. So, nice place to stay. Just don't expect to get much sleep.

Nice location up hill from Pike Place Market. I was in a broken foot boot so we chose to Uber or Lyft to the market for breakfast at Lowell's (our "go to" place for breakfast in the market). Room was clean and comfortable. I used points for the one night stay...paid $38 in taxes. Would stay here again.

A charming W with kind staff. Rooms are comfortable and overlook the city for some great views! As expected

Check in was really friendly, efficient, and informative. The room is classy and appointed well. Great accommodations for doing business downtown.

Pros: Great location, friendly and welcoming front desk staff, delicious appetizers in the Living Room Bar (try the asparagus fries and the flatbread!), lovely lobby and lounge area, sparkling water available in the fountain, fluffy towels, and comfortable bed. Cons: added charges upon checkout of $25 per day "destination fee" and $68 per day for parking, the restaurant staff was so surprisingly rude, it was comical, and our room seemed kinda old & musty - looked great in photos, but kinda ewww in real life. Overall, I won't recommend since there are so many other better choices in the same area.

If you're not staying at dump motels, how can you give a bad score? By not being able to do things that keep the hotel out of your room. I arrive and tv does not work....and today the bathroom was not working. Two hours have passed but still no solution. What a joke.

Making notes as I go. The room was great, clean and a great view, exactly as described. The bed was so comfy Love having Nespresso in the room, big step up in room coffee. The cocktail bar makes great cocktails and the small bites (vegetarian) were delicious Only negative were the coffees downstairs, terrible was my view. I had a oat milk chai and it was undrinkable, we also got a Pumpkin Latte and that was terrible as well. Staff on reception were great and very helpful.

Nice ambience as you walk in the lobby, with the added bonus of live music on a Saturday night. Friendly bell and front desk staff assisted the moment we stepped out of our ride. Our immaculately clean room faced the city skyline. Decor and furniture were retro and contemporary. Loved our Nespresso machine for a quick pick me up. Location was pretty central to food, stores and the harbor.

Very modern clean and friendly staff I realy like the location is very close to pike market

Thinking about checking this place out tonight. Do you have to be a customer of the hotel to attend?

It's a very nice hotel. I got a decent rate and didn't think it was fancy. But I ate breakfast at their restaurant and the avocado toast with one runny egg + regular coffee cost me $20! And I thought the Bay Area was expensive. Was it delicious. Of course. It tasted great. But unless it was included in my hotel rate like this time I probably wouldn't eat it again. They gave a lovely corner room with great views and it was nice and big. Right in the middle of downtown I could walk to places. Thumbs up.

Stayed here for a couple nights while in town for a business conference and enjoyed my stay here. The hotel definitely has a modern vibe- the reception and lounge area had dimmed lighting and felt more like a club than a hotel. The room was nice and spacious- I loved how there was a couch, a desk, and plenty of room to spread out. The furniture/appliances were new and modern, everything was clean, and at night it was relatively quiet. The meeting space for our conference was nice but seemed a bit small for our group. Location wise, it's in a good place. Relatively quiet part of downtown, right next to the Seattle public library (a cool building!), definitely walkable to Pike Place Market, and a grocery store about 2 blocks away if you need anything. Parking is a beast though ($68/night) so thankfully I didn't drive. Overall, a nice place to stay if you're looking to be in downtown Seattle.

We checked in at 8:00 am once we left the cruise ship. Our room wasn't ready so we left the bags. We made the line to make sure everything was taken care of and were told to come back to get the key once it was available. No line, no hassle. Not only did we have to make a line, but were treated poorly by a blond at the front desk. Only to find out after, that our bags were taken upstairs prior, but she had no clue. What a terrible experience in Seattle. The W is supposed to mean something and it's lost its value here. It used to stand for excellence and a name you could depend on. It's the same service a as a motel 8. I would not rent again.

Swanky, secure, clean - my kind of hotel! - location was ideal across from my business meeting - clean room, quick check in/out, attentive service - the Living Room bar is a nice casual atmosphere with attentive , friendly bar service - it's been a whole dive I ate at Trace but I remember enjoying their offerings and it was a solid meal for being hotel food. I'm disappointed I didn't get a chance to try them this visit. - I never enjoy hotel room coffee. However, I was pleasantly surprised when I saw the Nespresso maker! I'm a coffee lover and this is my jam. I went to the front desk to request more pods over my 2 night stay and they promptly brought up more pods. The only feedback is please provide larger to -go cups. I sipped my espresso in my tiny cups each morning but would have loved a larger size so I could brew 2 pods at a time.

$25 daily resort fee gets one pair of tickets for Seattle Ferris wheel and one pair of tickers for Seattle Art Museum - great if you were planning to do those otherwise feel obligated to get your money's worth. Plus resort fee gets you a daily use it or lose it $25 stipend for the hotel's bar and restaurant/snack-bar/coffee counter - but not full amount given automatic 15% tip. So does just one person use that stipend or do you spend even more on property to feed the rest of your party? Platinum Elite gets you a daily $40 breakfast stipend at hotel's restaurant/snack-bar/coffee counter, but not really given 15% automatic tip. In my opinion the menu is over priced for what it offers. For two, that breakfast stipend does not go far given the prices and portions. Stay at the Marriott Renaissance 0.2 miles away instead. No resort fee, nicer rooms, larger lobby with more offerings, no stipend obligations and a fantastic lounge with food for Platinum Elite.

My husband and I's first stay here and it was awesome! We liked the location, the front desk was very nice and got us an upgrade and an early check in. Check out at 12pm is amazing and the valet service was easy and nice. The cafe on 4th right down the sidewalk is yummy coffee and food! We will definitely stay here when we are in Seattle

Clean, modern, centrally located with nice amenities (MOMO products in shower!). Avoid a car, valet's $68 and limited. Marriott elite benefits are honored here. The lounge downstairs served pretty good dinner bites that kept our kids happy. Nespresso pods in the room were a nice touch for mornings.

I stayed at this hotel on business and the staff were pleasant and professional. I always enjoy the bar scene at the W or even the pool when it's hot. This time around I only enjoyed the bar but the bar staff were super friendly and easy on the eyes. I will say the rooms here seemed a bit dated. The showers had a curtain and the "textured wall" was wood wallpaper. Typical 1st world issues, but with a name like W I wasn't expecting to see cut corners. I just have never seen that at a W, but that was my 1st time in Seattle, and I know all properties aren't the same. I snapped a few pics of the rooms below. Also, I requested service on day 3 and they forgot the service. I really wanted at least the trashcans emptied that day and a couple more bottles of water but a simple call to the front desk solved the water issue. Not much else to say.

Good thing I check my credit card statements. You probably should too if you decide to book a stay at this W Seattle. I got charged for using the minibar even though I never did. I travel A LOT, have never once used the minibar, and have never been fraudulently charged for using one until I stayed at the W Seattle. Funny thing is the company I was traveling with had several other individuals who got charged for using the minibar when they never did. That leaves such a bad taste in my mouth for any W or Marriott hotel. I called and asked about the charge, and they said they would reverse the charge. After 15 days, I called my bank wondering why the charge hadn't been credited yet. My bank said there were no pending credits, so that means the hotel never initiated the credit on their end. W Seattle has some shady business practices.

Stay was lovely, front desk staff were friendly. One star due to the following: Was incorrectly charged on my personal card for a work trip. (This is fine, I understand it happens sometimes). Refund to the personal card was prompt-Great! However, it took me 3 weeks, many many emails, and multiple phone calls to receive a copy of my receipt once it was billed to my corporate card. I was told there is no escalation path after being sent the incorrect receipt 3x. I need to submit this receipt for an expense report at work. It should not be this difficult to get a copy of a receipt. Not impressed with the customer service here, esp for a hotel owned by Marriott. 1/5 for poor service after checkout.

Grading on a bit of a curve. It costs 210 a night so it should be a better experience. The room, allegedly a suite, featured a view of the parking structure. You can see nothing else from the window. The decor is meh. Not bad but not good. Everything is clean. The coffee maker (Nespresso) malfunctions. The room is basically a vending machine. Lots of way overpriced snacks and you aren't supposed to use the refrigerator because it is the mini bar. $4.00 bottles of water. Why do I have to pay to stay in a vending machine. Bed is comfortable. Bedding is fine. Breakfast options are expensive and poor. Common areas are limited and uninspiring. Service is good and prompt. Good check in.

Clean room, friendly staff and great vibes. The location isn't my favorite and wish they had an in house restaurant instead of a coffee shop.

Great location (close to Pike Market), walking distance to a lot of nearby restaurants and shops, and best of all the front desk staff goes above and beyond to be helpful. I had to come out here for a last minute work trip and didn't get much time to do any research but lucked out here. Sarah at the front desk was super helpful, she gave me some room options along with the highlights of each one. This was very thoughtful of her since I was staying for a week. Since I was planning on working late most of the week, I asked Sarah if there were places to eat that open past 10. Kenry, who was also at the front desk overheard and chuckled and started writing a list of his recommendations for me, and he also gave me the highlights of each one. I was pretty tired and burned out from the day that I've had, but the front desk staff unexpectedly made my day with their positivity and helpfulness. I went with the King studio and city view, the room size was great and had a lounge area. Everything was pretty clean and there is a gym there seems to be available all the time. There's also a solid water filtration/dispenser in there if you have a bottle to refill.

The vibe was incredible. The New Year's party was smashing. And the Cozy Corner suite was Cozy.

Amazing. I don't know the value, because the company paid for our room as we were in town on their business. BUT: Fast, professional, and simple check in, clean room, everything worked well, very quiet, good views, luxurious items in place, great bed and pillows, etc. The gym was small, but about 12 of us packed in to work out and everything in the gym worked. Which is unusual. Pleasant housekeeping folks, good bar downstairs, nice (but spendy) cafe downstairs that serves a great breakfast (try the bacon!) and quality coffee. Very walkable, and easy to find in the first place. GREAT STAY. Will surely return for them and for us when we are paying ourselves.

'W' still a solid choice in downtown Seattle. Although the neighborhood has taken a bit of a beating (pandemic - homelessness and crime) - the 'W' stands as a fortress of brutalist architecture and welcome you into the cocoon of comfort. Overall - 4 Stars (Hip with neon in the lobby with a DJ spinning on some nights) Décor: 4 Stars (If you wear black as a standard color you are in luck - you will blend in) Bed Comfort: 4 Stars (Beds have cushion, but with support) Linens: 4 Stars Onsite Dining: 2 Stars (Room service yes - onsite eats limited to morning) Park Price: 2 Stars (Take my money - $45 for overnight) Neighborhood: 3 Stars (On the edge of the downtown district - watch out for junkies) The 'W' opened in the 00's and when it did - watch out - it was hip - it was cool - it was edgy. But as the years have progressed, so has the allure of what the 'W' was. BUT, don't despair - this is still a quality hotel nested within the Marriott brand and being tucked into one of it's rooms will give you a night, or two of comfort. Solid all around, but for entertainment and food you will need to depart and find other outlets.

Beautiful modern hotel in a great location. Up the hill from Pikes Market, a couple of blocks from the monorail and shops and near lots of restaurants. Brian checked us in, gave us a map, answered all of our questions and made us feel welcomed. Room 1512 was spacious, clean, comfortable and quiet. Appreciated the refrigerator, large lg television, Nespresso machine and space. Our corner unit had a great view, floor to ceiling windows, with black out shades, and it was very bright and light. The king bed was so comfortable. We appreciate that our luggage will be safely stored until we return. I wish I could give the Seattle W ten stars, can't wait to come back!

This is specific to the W Hotel BAR. We were at the hotel for a few days last month. We went to the bar a couple of evenings...fairly late. The bartender was decent--not bad but not stellar. However, both times we observed who seemed to be a bar manager just sort of standing behind the bar, not doing a lot but staring at various customers. At one point, it got really busy and he didn't rise to the occasion of helping out. In fact, at one point, he ducked out and we didn't see him again. In fact we also observed others--a couple of women behind the bar just standing there. We liked what we thought should have been the atmosphere of the bar, but there's sort of a negative energy there. Bad juju!

So this was quite a hotel experience. The W is supposed to be one of the nicer hotels around Seattle but seemed to not live up the what they are branded as. Check in was great and Sarah was a ton of help. When we got to the room we realized there was no microwave or fridge, which was frustrating since we brought food to eat in between meals around Seattle. We asked them to bring a microwave to the room and they said we had to go to the kitchen to ask to use theirs. When we did that, we were treated in a very rude way and were asked to not be downstairs when we ate our food. It seems they design it like this so you have to eat food there and can't bring leftovers back with you to eat again. We received 2 $20 breakfast vouchers for each morning and $100 voucher for their restaurant because of my partners credit card benefits. When we stayed at the Grand Hyatt it was 2 free breakfasts no matter the cost. The way the W does it is $20 per meal but each meal ends up be $30+ after all of the fees, which was annoying as it was a $10 service fee abs $4 delivery with taxes only being like $7, but whatever. I was reading online that many people were charged extra at checkout, and we very much were. Our stay, in the end, was $693. When they first checked us out, it was almost $1100 and we had to battle to get many random fees taken off, including the vouchers they gave us of $180, which we handed them at checkout but they still tried to charge us. They also tried to charge us for the food and drink in the room, which we did not touch at all. Lastly, parking there is $68 a day but if you park half a block away, it's $39 a day, which we did. Will not be staying here again.

We showed up at 3:30 with check in at 4:00. We go into the lobby and there's a huge line to check in, so we wait our turn, and an hour later when we get to the desk they say they overbooked and the hotel we booked wasn't available so instead of 2 queens they offered either a king or to wait indefinitely for a room to open up. We booked our hotel room back in March! It's ridiculous that a company in downtown Seattle fumbled handling a busy weekend this hard. How are you going to overbook hotel rooms and then be shocked that everyone shows up at check in time to CHECK IN ??? The incidental hold they put on my card was $883 for ONE NIGHT. Which took up majority of my travel funds so I was left having to use credit cards to pay for things because majority of my money was taken up by just the incidental fee. Once we got to our room our bed wasn't made properly, there's dirt on the carpets, there's scuffs on cabinets and walls, toilet paper is like gas station quality. And basically anything extra you need you have to pay for. On their website valet parking is available for guests, but their parking garage was full when we arrived because of the overbooking, and from reading some of the reviews they let random people use it as well. We booked this hotel specifically because it had parking, as we are two young women traveling alone, but instead we had to park in a garage with "high prowl area" signs posted everywhere. When I brought this up I was told it's first come first serve. Maybe put that on the website then instead of listing it as an accommodation for guests. Or maybe don't overbook your rooms??? When in our rooms we got food delivered without any utensils so we called to ask for some and we waited 30 minutes and no one ever showed up so we went downstairs to locate our own. When we came back to our hotel after a long night at a concert, we noticed the bed wasn't made properly (see photo) and the sheets are hospital sheet quality. The tv offers on demand but nothing for free and there are hardly any local channels on live tv. UPDATING: I have now received a charge for the mixbar I didn't even use.

My husband and I were in need of a safe getaway, we chose a staycation at the W Seattle for the weekend. Unlike many of the other similar hotels W offered a package that included a one flat rate parking fee, verses paying $30 or more per day to park. This package was extremely convenient and allowed us to come and go at our leisure without excessive charges. The customer service provided by the staff was exceptionally pleasant and we greatly appreciate the social distancing parameters put in place we have no complaints. The room accommodations were as advertised, very clean, and sanitizing wipes made available in the room. The bed was a little low and not as firm per my preference, but not terrible. Our check out process was seamlessly easy and allowed us to skip the tourist traffic do early morning grocery shopping at Pikes Place market for local goods for the week (saving me a trip to the grocery store.) If you're headed to Seattle for a getaway or a resident seeking a short staycation; I highly recommend the W Seattle!

In a nutshell, this W is more style than substance. There was very few staff to handle check-ins, which made for a longer wait than any of the other hotels I've experienced during my trip. I might be more forgiving in other circumstances, but in the time of the pandemic, the last thing I want to do is to wait around in a public area longer than I have to. I guess the hotel looked "chic", but that's not what I'm really looking for. The room itself was a mixed bag. The bed was decently comfy, but nothing else really impressed me. The bathroom looked incredibly old and underwhelming. I didn't end up cashing in on my perks and go for breakfast here. The offerings (not a buffet but breakfast at their restaurant stand) didn't really entice me.

We stayed here during our visit to Seattle and it was a very nice stay. The hotel is centrally located to many of the attractions with majority being at most 1/2 mile walk. The hotel has a unique style to it, room service was great, and all accommodations were very nice. Hotel staff was helpful with any questions and assistance. Granted, you go outside after dark and walk a block and you'll run into homeless and heroin, but that's a Seattle issue as with any major city. Overall, I would definitely stay here again when in Seattle.

I frequent the lounge and bar semi-regularly when I need to get work done in the evening (started doing that since coffee shops close early now). Always used their valet even though I was not an overnight guest, with no issues. I came to valet today intending to do the same, but had a valet attendant rush to my window and yell at me for attempting to use their service. They told me that since I was not an overnight guest, I could not park there (though I've never had an issue in the past) and yelled at me to leave. The valet lot is awkward and on a busy street with a steep hill. They wanted me to back around a corner into traffic to get out instead of turning around in their lot to leave. I stated that I did not feel safe doing that, and they were not willing to help direct me out of the lot, so I started turning around in the lot so that I could see and face traffic on the way out, but again was yelled at by a different attendant for doing so. It was an unnecessarily stressful experience. I understand that things get busy and employees can get stressed. However, pressuring a would-be customer to engage in dangerous driving practices (i.e., backing around a corner onto a busy downtown street, on a hill, with no support) is inexcusable.

My friend and I have not seen each other since 2019 because of COVID so when an opportunity came up to spend a long weekend in Seattle (from Los Angeles) we jumped on it! I am not too familiar with Seattle but have stayed at The W Hotel in other cities so I knew what to expect in terms of their brand and quality of service. Well, we were blown away above and beyond my expectations! Because of COVID, the cleanliness and practices used to assure customer quality of care were top-notch. Also, we wanted to watch my computer screen on the large flat screen in the room, so the concierge was kind enough to deliver an HDMI cable and show us how to hook it up! I slept better than I have in years with the comfortable bedding and incredible mattress! The showerhead and water pressure were great, too after our long walks on the hills through the city. It was lovely to take a hot bath, as well! The lounge area was not too crowded because of COVID, I assume, but we had a blast! The live band was great, and we met fellow travelers over drinks at the seating area in front of the fire. Checking in and out what a breeze. Highly recommend!

Everything about the hotel was amazing for my wife and I until we went to leave. It was $68.00 to park overnight which was no issue until we went to get our car. I called 25 minutes ahead and was assured our car would be ready to go. It wasn't and that was okay, the valet was busy enough to excuse our vehicle not being there. The Vallet employee however was extremely unprofessional and lacked any customer service so bad that I refused to allow him to help me load our bags. He yelled at three customers during our time there and started honking at a flustered driver.

There's a reason that this supposed premium hotel has only a 3.5 star rating. Departed the hotel at 3:30 am in the morning so room bill was not ready. When I received it later on, it had a mistake. Called and spoke to front desk manager who was anything but cordial, but he reluctantly agreed to make correction and issue credit. Now a week later, having not received the credit, I called the hotel to be told that no credit request had been made. So far, have spent ~2 hours of my time for a $25 issue. I am, and will remain a loyal Titanium Bonvoy member, but certainly disappointed in the treatment by this propertyl.

Those familiar with the W experience will find little different with this property. The rooms are reasonably modern and clean, with some decent views from the higher floors if the weather cooperates. The staff is courteous and helpful. The lobby area, while small and poorly laid out, hosts a nice bar with good cocktails and above average food options. The hotel is convenient to most downtown locations and restaurants.

Trinity is an epic lady who went above and beyond to help us - huge legend and went out of her way to make us feel welcomed and celebrated. Can't say enough about the great hotel and hospitality. 10/10.

This hotel is gorgeous and within walking distance of everything! The views are amazing, and if you are lucky enough to get a room on my side of the building, you'll get a nice view of Mt. Rainier. If you're driving, valet is on the adjacent street (421 Seneca), which happens to be one way street. You should also know that parking is $60 a night, but hey, it's expensive downtown Seattle.

Beautiful W in the heart of Seattle. The rooms have been renovated since I was here last and they are really nice. Furniture is functional and stylish, bed gave me an incredible sleep, and the size of the room is gigantic - although maybe I'm comparing it to Manhattan. City views are nice, and I was on a high floor away from the bustle. The light switches were also all easy to find (sometimes an issue at W's). And they finally moved away from the cheapening Bliss products to Davines- much better. Restful, quiet and relaxing - and close to the office and to all the fun things to do (well, work is actually fun too).

Stayed here last night. Was super clean, modern, and the rooms have a beautiful view. They are pretty quiet also. The food was EXCEPTIONAL at the bar and wel worth the price. For 100 a night, it can't really get any better than W Seattle and I will definitely be back to stay again. The front desk gave great service to us and so did the servers at the bar. Thank you W Seattle. We stayed on the 17th floor.

One star for the room being a decent size and another star for the room and place generally being clean. Besides that, this hotel stay was really lackluster. Upon arrival the door to enter the lobby was sort of sticky and there wasn't a doorman or really anyone to help guests with their luggage/door. We checked in on a Friday night and it was horrible a experience. The lobby has a dj on Friday nights and it was literally near impossible to hear anything that the front desk person was saying. Since we came in on Friday night, we were STARVING. All of the restaurants near the hotel close around 10pm, so prepare yourselves. We were trying to find sometime to grab at the hotel but all they had was room service... didn't even have like a grab and go section or a cafe open. So we got room service. Food was ok, but it was initially very confusing to figure out how to access the menu. Theres a button on the remote that is labeled menu, and there is also a dining tab that you in theory could access the menu there. But nope, neither of those actually pull up the menu. What you are supposed to know is that on channel three, there's a slide deck scrolling on that channel and when the QR code pops on the screen that will lead you to the menu! Obvious, right? Besides that the room itself was ok. Like I said, big and clean. However the decor is extremely dated and and the paint on the ceiling over the shower was definitely starting to peel. I've stayed at W hotels before, but this one seems like it needs a little bit of TLC and an update.

I came here for the Naughty or Nice burlesque show happening the entire month of December. It was a free event. The margarita was strong and the lobby was beautiful. We had a great time. Loved it had a nice show to attend.

Rebeca and Nichole were very rude and misleading information. Rebeca has no presentation of leader, we were told by staff that we were ok to have our bags for few hours before catching our fly after returning from Leavenworth. When we came Nichole was running the front desk with no presentation and proper customer service skills by making faces and sounds expressing how we can't leave our bags. I don't recommend this hotel if you are traveling to different locations. Staff has no presentation and clear directions on how to accommodate guests.

Great location downtown. Within walking distance to all the tourist points in every direction. Check-in was smooth and friendly. I very much appreciated being greeted every morning (and basically every time we came back in and out.) Check out was a breeze as well since they do the automatic and send your bill to your email the night before. We had a king corner city view room for 3 nights. Very very spacious. Maybe even too much space. LOL!!! The furniture was fun and functional. I don't usually sit on the couch in a hotel but I really liked this one. The bed was suuuper comfy and the bedding was really interesting. The only flaw in the room was the sink pressure. I couldn't tell if there was a flow restrictor or if the mesh was dirty. Very hard to brush your teeth. The staff was greet. Each person was helpful, had a smile on their face and remembered us. I got an extra blanket the second day and the houseman who delivered it apologized for how long it took to get to me. It was less than 10 min. I'd stay here again in a heartbeat.

This hotel is a favorite of mine when in Seattle because it is relatively close to the Amazon pet headquarters and meeting rooms I have stayed at the W on past trips to see our Amazon buyer, And especially like the skyscraper like design of this hotel, not to mention it is close, walking distance 2 nice shopping areas. if you are a Marriott member you can also use points to pay for this hotel stay. This hotel is also a mere 13-minute walk from the famous Pike Place Market. So going to the market and carrying home bags of fruit or treats that you pick up at the market does not break your back as it's not too far back to the room The W is always a contender when coming to Seattle on business and I'm sure I will be staying here again soon

Rooms were clean and service was good. Great view and location, only minutes away from Pike Place and a lot of food nearby.

So, the W has been quite interesting. I've never stayed at a W before, and I'm not sure if this W is unique or if my experience speaks more to the overall culture. My cutie travels a lot, which means we have a lot of travel points. So I was able to get room on points. I called in several weeks ago to get a room for a girlfriend and I, we had an event in the city and wanted to stay over afterwards, rather than catch a late ferry and just go home. When I reserved the room, I let them know my husband wasn't staying with me, it would be me and a girlfriend. They supposedly added my name to the reservation. My phone number and name are attached to my husbands Marriott rewards, as I often use the points without him, when meeting up with friends or traveling alone somewhere. Our last name is the same, our address is the same, and his name is on my military ID. Basically, I have multiple forms of info that show I'm attached to this man. Second, I checked in on the mobile app the day before I arrived. The app is attached to his account, so clearly, he would know if someone were using his points for a room. Ok, fast forward to check in. I was told that without him, or a photo ID of him, they couldn't check me in. Really? Nope, because I might be stealing his points. They asked me to step to the side so a manager could call my husband and confirm that I was allowed to use the room. My cutie was staying in anther hotel somewhere else. I called him to ask him to text me his id, and to please take the call from the W, and give me permission to have the room, we laughed. I told the manager that I was disappointed by this treatment, I was told, "Sorry, but we have to make sure to protect our patrons" and repeatedly said to me, "Stranger things have happened." like repeatedly. I was given my room after they spoke to my husband, but it seemed ridiculous given all the indicators that I was in fact his wife. I didn't get an apology, but was told again, protect patrons, stranger things have happened, blah blah. I'd never experienced that sort of vigilance at any of the other hotels I've visited around the world, using his points, when he was elsewhere. And while I wasn't expecting a genuine sorry, I wasn't even told thank you for choosing the W, I was instead told, your room was *FREE. Which he capitalized on my key envelope. I guess to make sure I understood. *Did I mention that my husband travels a shit ton, that we often don't see each other and he works his ass off. He has earned every point he's gotten. We've been married 20 years and I am half of why we work as a couple, regardless of all the travel. The room wasn't "free" it was earned, by both of us I might add. The next thing was how confusing the lobby set up was, if you enter on 4th, where the big entrance appears to be, you will have to schlep your bags up a flight of stairs. You need to enter off Seneca. On Seneca there is a double door that looks like a normal door and not a main entrance. It is just odd. I was given a nice room on the 24th floor. When we got to the room I requested more shampoo, lotion, conditioner, due to two women sharing the products. Sure thing, well bring them up shortly. Never happened. My girlfriend and I had a great time at our event. But honestly, I was less than impressed by the W experience. I won't come back to the Seattle W. I might try another one in another city, I don't know. But stranger things have happened.

Perfect location for a first timer in Seattle! Easy walk to Pike Place Market and endless restaurants. The price is also extremely reasonable. We landed at 8am and they let us check in right away without a fee which is rare!