Waffle House

When I walked in, there was already a lot going on. The server had asked me what it was that I wanted and she immediately called out my order wrong. And I knew it was gonna go down hill from there. I had the hash browns, scattered, and covered, smothered, diced, topped and country. I also ordered raisin toast and cheese eggs. That was it. My bag was tied up when I got it and something told me to check it, but I didn't. I was just ready to get out of there. I got home and I saw what you guys are seeing. Little broken up, burned pieces of bacon, 2 shriveled up pieces of raisin toast, and the driest hash browns I have ever had in my life. The eggs were okay though. That was my first and last time getting food from that location.

Why it there a bandage in my bag? With blood on it. Customer service was okay but this is crazy. And I know it was the server because when she took my order it was definitely on here finger. I don’t think she knew it slipped in my bag but I’m assuming it happened when she reached to grabbed me 20lbs of ketchup. I’m so disgusted I’m never returning here again

Amazing staff I come here every Sunday and enjoy my time and the food is amazing. Well taking care of the service is super friendly and even though a lot of people becoming here they always make sure my order come the right way will come back again.

They're always extremely rude and it's never busy enough for the attitude #1 and #2 it not being busy should've been the sign that this waffle house is on the bottom tier of the waffle house scale. If they're out of something you can't do substitutions AND have to jump through hoops just to get a refund?! Terrible, I love Waffle House's great atmosphere at LITERALLY every other location besides this one. They do take out only overnight so there not being a breakfast rush in the mornings solidified my research. If it's the closest one to you, journey on to a better one.

25 minute wait, $35 for two hash brown bowls because there’s a forced 20% ‘to-go’ charge when they don’t even let you come in, staff was rude, said they would charge me for more than 3 ketchup packets. Ridiculous

Not sure what's up with the bad reviews, I've ordered a breakfast meal there 3 times and every time it's always come out consistently pretty good (similar to basically any other waffle house). The price is good too, especially for Atlanta.

I wish that I had gotten her name but she had platinum hair. Excellent customer service. The restaurant was BUSY and the to-go orders were definitely insane but she kept her cool. She made you feel seen. I appreciated that. Thank you.

I’ve eaten at many Waffle Houses and this one was by far one of the best. Service was excellent, food was really good and served hot. Nice, friendly staff. Restaurant and bathroom were clean. Destinee took good care of us.

I've been to many Waffle Houses and had a range of experiences but this was by far the best, all thanks to Dee! She was kind, welcoming, and the most accommodating food service employee I've ever had the pleasure of interacting with. Despite this location serving only to-go orders when we went Dee let us sit at a booth and relax while our orders were prepared. Not an ideal Waffle House experience but she made sure we were fully stocked with condiments, utensils, and napkins - enough for an army. Thank you Dee!

This. Waffle House service was very good . The food was okay I had the superstar very yummy. I really liked the Waffle House rules no other restaurant has that !!

We ate there yesterday 9/21. I had 3 slices of bacon - one wasn't fully cooked. Toast- it was warm. Grits - they were warm, scrambled eggs - they were cold and I sent them back. What I got back looked like a fried egg that was chopped up. I guess the cook was having a bad day.

Dee was the most amazing employee I have dealt with at Waffle House she was SO nice and sweet and helpful, she is the BEST!!!! She is the glue that holds this location together.

I loved Waffle House, but now they don't have the full menu any more (no steak, pork chops, omelettes, etc) and they don't have condiments on the table any more. This is a terrible customer experience and it's costing Waffle House more money than it's saving. Don't blame the pandemic or the economy. It's just corporate being greedy at the expense of the customer. Fix it.

Aside from the regular service you expect from all Waffle Houses, this location is particularly poor quality. The first time I visited they made a completely different order and so I waited while they remade my actual order. Today, their doors are locked at 2:30 p.m. for no apparent reason but there are people inside. There's no sign or anything letting customers know that while some people are inside and eating, I guess they are closed.

me and my friend went here and as soon as we paid I got an alert from my bank asking me if I want to approve and $1000 charge from cash app. I declined it and locked my card, in the morning my friend who I was with got another $1000 charge on her bank from Venmo.these people are thieves and weirdos.

Night staff is extremely rude and dismissive. And to be clear- NONE of us expect much from a Waffle House anywhere but this one is especially horrendous. It's just raggedy behavior with none of the charm that we've all come know & love. I know food service industry isn't easy but please get it together. I can't even speak on the food because the employee at the to go counter was so rude, I left after she snatched a menu from my hands.

Night shift staff is amazing and great customer service with what they have to deal with especially on a Friday and Saturday. It's my favorite store that I come to every weekend. Big shout out to John's, Kisses, Tonya, cecee, Jayda and Adele... Store manager Sheldon is a great mentor and leader as well....

I haven't received my food yet. I'm just observing the "standout" service from Miss Malaika....She has worked this place. I'm just watching!

Why is this place always closed but has multiple staff members standing around inside??? 9pm on a Monday cars coming and going but door locked & the 3 "employees" state they are only taking online orders. How do you all stay in business?

Service is terrible, they are rude all the time, we wait for 20 min and they didn't even care. They were laughing at me every time I ask for something. The worse Waffle House ever !

Horrible service! The team that worked night shift on1/23/2023 was rude allowed people to stand outside and wait and did not knowledge people to let them know they were doing a shift change. What is the whole purpose of having this spot opened, they need to close it completely down. I could not complete this review without having to click on a star smh

Horrible!!! Went here with hubby and my special needs son. We sat down for like 10 minutes and no one came to our table at all. There were workers talking, laughing, eating and 3 tables full with no food. Another person that cane in after us also left. We left and when they saw us one of the workers said "have a good day". So unprofessional!

This is Waffle House restaurant #2166. It's a relatively new Waffle House having opened in September 2016 near Atlantic Station and Georgia Tech in West Midtown. I'd call this the "Georgia Tech Waffle House," but I'm sure that distinction belongs to the Waffle House at Tech Square (66 5th Street NW). Regardless, like its fast food chain neighbors nearby, this Waffle House gives several nods to the Institute with framed photographs of Tech, its athletic facilities, mascots, and more, hung on the wall. Did you know the current CEO of Waffle House, Walt Ehmer, is a Tech alumnus? Former CEO and son of Waffle House co-founder Joe Rodgers Sr., Joe Rogers Jr., is also a Tech alum. This Waffle House was built from the ground up. I don't remember what was on this lot before. It's next door to McDonald's and across the street from Chick-fil-A. The standalone building isn't very big and comparable in size to other Waffle Houses. Dine-in seating capacity is approximately 36 customers at booths, the counter, or the bar. A few extra seats are available for customers waiting to dine in or for takeout orders. Like other Waffle Houses, the kitchen is open and there is a jukebox. If you sit at the bar, you get a front row seat to all the action. The dishwashing sinks are located directly behind the bar. Therefore, you may get drops of dishwater and/or suds of dish soap in your food if the dishwashers behind the bar aren't careful. This almost happened to me. On weekends, this Waffle House is typically busy. A line and wait can often be the norm. There's adequate parking. In this part of town, I prefer this location to the one on Howell Mill at Defoor (Bellemeade) because it's newer and nicer all around. Popular breakfasts I've had at this location include the All-Star Special ($7.05) and the Cheese 'N Eggs ($4.60). Everything was freshly made in a reasonable amount of time and was delicious. The eggs were fresh. The All-Star Special comes with a waffle, two eggs, grits, two slices of toast, and a meat (bacon, sausage, or city ham). I had my All-Star with scrambled eggs and two Jimmy Dean sausage patties. The Waffle House branded waffle was crisp on the outside and fluffy on the inside. I could kill a bunch of plain waffles topped with Pride buttery spread and syrup. The grits were warm and had a nice appetizing consistency. The slices of toast were served already buttered with a side of Welch's mixed fruit jelly. The sausage patties were a little greasy, but flavorful. I'd order them again. The Cheese 'N Eggs meal comes with a cheese and egg scramble, three strips of Smithfield bacon, two slices of raisin toast, and hash browns. You can sub out the bacon for sausage or ham and the hash browns for grits or tomatoes. Everything was tasty. The bacon was crispy and savory. The raisin toast came with a side of Musselmann's apple butter. In general, I think Waffle House's shredded hash browns taste terrific, even plain. I like how there are fried crispy bits interspersed with all the soft and starchy potato. It's comfort food. Try them with ketchup. Waffle House coffee ($1.80 a cup) is A-OK. It's not listed on the placemat menu, but they've got decaf and a dark roast coffee too (same price). Finally, if you like pecan pie, try Waffle House's pecan pie (Aunt Maggie's) "heated and treated," where they serve you a slice of pecan pie that's been buttered and grilled. Yum! I've experienced good service at this location. The employees wear name tags that list the first year they started working with the company. Most of the employees I saw at this location started working at Waffle House within the last one or two years.

The food was terrible and the service was ok at best. I had the Steak Omelette and my wife had Veggie Omelette without cheese. They brought her the order with cheese and it wasn't that great at all. As a matter of fact, we didn't eat both of our food because it was too oily. However, the waffle was amazing.

Who don't like waffle house? I rather share a waffle now. Hope the menu helps someone.

The chef was very good. Grits were hot and fresh. The food tasted great. The woman at the cashier said we have to wait outside and she would bring the food out to us due to COVID-19 but she never did. Another guy and I waited in our cars in the hot Georgia summer for about 30 minutes on a meal that was waiting on the counter. When I came in to see what the hold up was, she said she had tried to wave me down from inside and she knew I saw her. I did not see her. She denied saying she would bring the food out, though there were multiple people waiting outside under the notion that she would bring the food out. The food is good but the service could improve.

Absolutely love this Waffle House. Why? Simple. it's brand new and still decently clean for it to be a Waffle House. There is nothing extra special here but THAT, which if you have ever been to a Waffle House that's a big darn deal. PERIOD.

It's pretty good! And for the price it's like a double score ! I ordered the all star breakfast and it was a lot of food .

It was a late late kind of night. It was empty so it was perfect for stopping. The service was nice and the Angus Bacon Burger was made to PERFECTION! Though I am not a fan of Waffle House normally, this burger has changed my mind. You have to try it!

Its a waffle house what is there to say cheap unhealthy amazing food seeved by sweet people.

If your damn website says they're open 24 seven then be open 24 seven and take an order some people drive distances to eat certain locations if you're not open that sort of screws up the whole day do your job open like it says quit being so damn lazy

I've been here 4-5 times, but in the past few times in a month I will sit at the bar for 5-10 minutes with no acknowledgement that I exist. As well as sitting at the bar that still has dirty dishes and has not been wiped down. It's not that hard to look at me and say, "hi, I'll be with you in just a minute". It's absolutely filthy and nobody is wearing a face mask or gloves. Don't waste your time to be disrespected.

Best service and food of any Waffle House in the area. I will update this to 5 stars if y'all can PLEASE clean the floors nasty

Anytime I go to a Waffle House, I know what to expect: fast and friendly service, good food and a not-so-pretty/clean interior. And I wasn't surprised by anything! Takes a while to get seated (especially on a Sunday) but the food comes out super fast and hits the spot! If you're looking for a pretty quick and cheap meal, then definitely stop by!

Sunday Oct 17, 2021, about 10am. I walked into this Waffle House and lined up at To Go counter. It took 20 mins for staff to serve the two customers in front of me. Then it was my turn. I waited patiently for 25 mins and no one even acknowledged my presence as they went about their business, looking busy. Finally I asked politely if someone can take my order. A female waitress responded as if I was bothering her, replying sharply: "Our priority are dine-in customers, that is the rule. You will be served, you just need to be patient". Well, I was surprised by her ridiculous logic, rudeness, and unapologetic statement. I am paying just as dine-in customers, why am I less important? So I left, 45 mins wasted. No one called me to come back. I felt sorry for other customers lined up behind me, willing to spend their money and not be appreciated. I would rate zero stars if possible. Sadly, this restaurant staff don't look like they will even read this review to make improvements to their customer service.

I love coming to this Waffle House because the staff is so friendly and the service is amazing! It doesn't matter what hour of the day this Waffle House will generally have a large crowd but they do a pretty good job at making sure tables are cleaned so people can sit. Overall I have no complaints.

I have only eaten at this Waffle House once, and it was a good experience. The staff were very polite and kept refilling our drinks. The wait for the food was a bit long, but that didn't bother me too much since my sister was with me, visiting from out of town. We took the extra time to catch up. The food was a bit greasy, but that's the standard for Waffle House in general. You get what you pay for. I am very hesitant to ever go back to this location though, after seeing on the news about how it was robbed a few days ago during breakfast service. The robber wore a clown mask as he robbed several customers at gunpoint, stole the whole cash register, and then shot a customer in the neck (he's okay now) before making off in a customer's stolen car. To my knowledge, the robber is still at large. I had a good experience here, but you might be taking a real risk eating here!

New Waffle House just open this week. Staff seems warm and friendly. The service was fast no long waits like some waffle house diners. The food was cooked well and the coffee was great.

The employees had No gloves or masks on rude dirty I seen roaches food was horrible and the customer service

For the past two weeks I've been coming here to eat breakfast ! I get the same thing every time and the customer service is great . Brandy is always polite, professional and very customer service friendly. They practice social distancing and follow COVID-19 guidelines.

The attitude is a little but too much; I ask why nobody answered the phone and the lady at the register said "...cause people order stuff and then they don't come..." not sure why that's my problem. I live down the street I come here all the time and it seems like a lack of management, that customers shouldn't have to deal with. The attitude was not appreciated, the demeanor to go with it as well. At the end the exchange was much more appealing but the initial welcome left a lot to be desired. No one should be greeted by barriers at a restaurant.

Great service for a quick breakfast/lunch! Waffles- are thin and just right! They usually use wonder bread for toast and any grilled sandwiches. The egg and cheese sandwiches are great, you can tell they use a lot of butter and cheese, but the flavors are so great. Don't forget the hash browns, they're shredded pieces of potatoes and crispy on the outside and soft on the inside. You can ask for loaded hash browns that contain everything from meats to cheese and onions or just plain hash browns are great too!

The tram is well managed. The team works together well. Uber stress they are killing it. I won't eat in any other Waffle House in Atlanta. Period. I was blessed to find this place. Best Waffle House in the city.

If I could give it a negative I would. While eating I found a long hair in my food! Completely disgusting

I visited the Northside Dr @10th St location this weekend and the service was excellent. Our hostess Paris was awesome and we'll definitely ask for her on our next visit. The management staff and entire team was awesome!

If you're from a city that has a Waffle House location (or 5 or 10 locations), they may not seem like a big deal to you. But, for those of us who don't come from a city with a Waffle House, we have this idea that it's a legendary, all-day and all-night breakfast paradise. We've heard it's a place that opens mere hours after even tornadoes and hurricanes (see Wikipedia's "Waffle House Index" article). It's somewhere you go with friends after a night of drinking (or during a night of drinking!). I tried a waffle with hash browns smothered and covered (that is, topped with onions and cheese). It was all very delicious, and true comfort food. The waffle was hot, fresh, and slightly crisp. My first Waffle House experience turned out to be just as good as I had imagined. For Waffle House natives, know how lucky you are!

This Waffle House was bustling on Thanksgiving Day. A low-key lunch out was exactly what my boyfriend and I needed. We sat at the counter and enjoyed our respective breakfast and lunch choices. The menu is the same as any other Waffle House, and this location offers friendly and attentive service. And such great local flavor! The sound system alternated between Christmas music and Rihanna while we were there, which was perfect, especially since it inspired quite a few patrons and employees to quietly sing along. On a day when so many people who have to work are surly about it, the folks at this Waffle House provided good cheer and tasty food.

Fantastic service at this location. Four different people came up to me during my visit asking if I needed anything. And everyone seemed genuinely friendly and helpful. I had a waffle, some scrambled eggs, hash browns, toast, and bacon, and everything was good.

This was probably the best Waffle House I've ever been too. Gya was great and so calm!!!

Don't come to this location unless you have at least an hour to wait for your food. Oh and the staff is horrible and the GM. 3 master grill cooks and still 45 min wait on one waffle an order of bacon, for the second time this week. Disrespectful is an understatement.

Dirty even by waffle standards and uncleared tables despite it being slow when I was there. The staff was rude and spent most of the time that I was there telling my fiancée and I about how great they are and how much business they do. I literally don't care and just wanted to eat and be on my way.

This is half of the amount of times I called this location to place an order. They picked up the 3rd time & hung up on me. But what else would you expect from any Waffle House? #TRASH

Ty is the one he helped me and looked out EXCELLENT CUSTOMER SERVICE, great energy here!!!! Staff really friendly I'll be back definitely

I'm giving this restaurant 3 stars because I do still occasionally try to go and eat here but overall the times that I have came between the hours of 12:00 am -3am they are usually closed or whatever but the staff is either inside chilling or outside smoking cigs it would make it more believable that the restaurant was closed if all the lights were off but they usually never are.

Thanks so much to Winston for giving me my food the ppl inside refuse to serve us because they needed to take a break because it was too busy. Omg Winston saved my whole outlook on Waffle House

You're at home at Waffle House. Don't fool yourself. Great food great staff great service great prices.

this is our new favorite waffle house! it's fast, clean, and efficient. love our server Rhondi!