Walter's Coffee Shop

Breakfast restaurant · Perrine

Walter's Coffee Shop

Breakfast restaurant · Perrine

3

17009 S Dixie Hwy, Palmetto Bay, FL 33157

Photos

Walter's Coffee Shop by null
Walter's Coffee Shop by infatuation.com
Walter's Coffee Shop by infatuation.com
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null
Walter's Coffee Shop by null

Highlights

Hearty retro diner with Southern dishes & pho, plus a full bar  

Featured in The Infatuation
Featured in Eater

17009 S Dixie Hwy, Palmetto Bay, FL 33157 Get directions

food.orders.co

$10–20 · Menu

Reserve

Information

Static Map

17009 S Dixie Hwy, Palmetto Bay, FL 33157 Get directions

+1 305 232 1235
food.orders.co
Walterscoffeeshop

$10–20 · Menu

Reserve

Features

payment credit card
Tap to pay
reservations
wifi

Last updated

Aug 26, 2025

Powered By

You might also like

Terms of Use • Privacy Policy • Cookie Policy
 © 2025 Postcard Technologies, Inc.
@infatuation

The 12 Best Diners In Miami - Miami - The Infatuation

"Technically, Walter’s could double as a sports bar, but it leans more golf claps than beer bongs. The laidback Palmetto Bay diner has a full bar, big screen TVs, and consistently solid food. We’re fans of the redneck benedict (its actual name)—two poached eggs, sausage patties, and biscuits are covered in thick sausage gravy with your choice of grits or home fries (order the home fries “well done” if you like your potatoes crispy). But they have an extensive menu that’ll pacify even the pickiest eaters. If the kids want Mickey Mouse pancakes while you enjoy a beer with your morning sports, this is the spot. " - Ryan Pfeffer, Virginia Otazo

https://www.theinfatuation.com/miami/guides/best-diners-miami
View Postcard for Walter's Coffee Shop by Sergio & Pho-Kaholic "PHO Vietnamese Soups
@eater

The 13 Best Old-School Diners and Greasy Spoons in South Florida | Eater Miami

"This Palmetto Bay diner has been around since the 1970s; its history dates back even farther to the original Walter’s Coffee Shop in Long Island, New York. The racecar-themed restaurant features a wide selection of breakfast, lunch, and dinner standards with original names, so look at the descriptions to know exactly what you’re getting. This is also an excellent place to get southern breakfast dishes like salmon croquettes and grits." - Eater Staff

https://miami.eater.com/maps/best-miami-fort-lauderdale-diners-coffee-shops
View Postcard for Walter's Coffee Shop by Sergio & Pho-Kaholic "PHO Vietnamese Soups
@infatuation

Walter’s Coffee Shop - Review - Palmetto Bay - Miami - The Infatuation

"Technically, Walter’s could double as a sports bar, but it leans more golf claps than beer bongs. The laidback Palmetto Bay diner has a full bar, big screen TVs, and consistently solid food. We’re fans of the redneck benedict—two poached eggs, sausage patties, and biscuits are covered in thick sausage gravy with your choice of grits or home fries (order the home fries “well done” if you like crispy potatoes), but they have an extensive menu that’ll pacify even the pickiest eaters. If the kids want Mickey Mouse pancakes while you enjoy a beer with your morning sports, this is the spot." - Virginia Otazo

https://www.theinfatuation.com/miami/reviews/walters-coffee-shop
View Postcard for Walter's Coffee Shop

Ralph Aguilera

Google
Walter’s is located in a shopping center so there’s plenty of parking. Got seated right away the waitress, and the hostess very kind took our order. Route the coffee right away everything was delicious. definitely wanna go back and try something different. Overall the experience was wonderful.

Kendra Smith

Google
Clean and delicious. The reviews do this place no justice because it is clean. Service is great. Staff is knowledgeable and informative. Laura is the sweetest and made sure we had the best lunch. Portions are wonderful I ate mine till I was stuffed and still have an entire another portion for tomorrow…. and food was very fresh. They are just absolutely delicious. If you like pho this is definitely the pho-king place to go. Only con- no Vietnamese sammishes. Work on that please then you can make all my meals 😂

Bernard Coats

Google
Just want to give a shout out to this wonderful establishment. Been coming here since I was a child. Best breakfast in Miami. Particularly, my server Tashay is probably one of the best to ever do it. Very knowledgeable. Memorized my order by the second time I came in. Very attentive. Memorized my routine which amazed me. She is GREAT..🫡

Issa Lopez

Google
This was my first time at Walter’s by Sergio, and I was seriously impressed! The place has a clean, new, and very welcoming vibe—right away, it felt like somewhere I could relax and enjoy a good meal. The food was delicious, the coffee was hot and always topped off, and the service was fast and friendly. Big shoutout to my server Christine—she was warm, attentive, and made my first visit even better. I’ll definitely be back. Highly recommend this spot if you’re looking for great food, great service, and a comfortable, inviting atmosphere.

Marcelle Atkins

Google
Came here with my daughters and the food was AMAZING! Our waiter, Jacob was AWESOME!! The owner and his family were very nice. Our experience felt like we were eating at home! We will definitely be back!!

Steve Cabrera

Google
The breakfast here is incredible 😲 😮 me and my friend went here to have some breakfast I kid you not it felt like a southern atmosphere for sure was trying to figure out which state at that I thought more of Goergia vibes took a bit for the the food to come out but it was understandable it gets packed and the food for damn sure was really great!!! 😀 recommend this place for sure.

Ms. L.A.

Google
TaShay was our waitress and she was very attentive to us. I'm a picky eater and her suggestion of the turkey club sandwich was Amazing. Being that I don’t eat pork or beef, she had the cook substitute regular bacon for turkey bacon. My food was great, I didn't leave anything on the plate. My father-in-law said the chicken salad sandwich was great too and they give god portions. We'll be back again and definitely will have her as a waitress.

Lon

Google
What a great experience. I haven’t been here in years since I moved away. I love the remodeling, and to discover this pace still has the charm as before. My server, Andrea could not have been better: friendly, well versed on the menu, and delightful. I will be back!!!!
google avatar

Will B.

Yelp
We brought a party of 8--kids, parents, and my sister--so I knew we'd be a handful. Yelp did warn about calling ahead for groups over 7, so I did, but after being on hold for 7 minutes with no answer, I gave up. Thankfully, when we arrived, they were super accommodating (shoutout to Mercy!) and had us seated in about 10 minutes. At first, it looked like they were short-staffed--just Mercy and two other servers hustling--but Chris, our waiter, handled our table like a pro. He got every order spot-on, and the food came out surprisingly fast. I had the shrimp and grits with a side of corned beef hash--delicious. My wife, a pescatarian, was thrilled they added shrimp to her omelet. My son's garlic parm wings could've been crispier (note to self: ask for extra crispy next time), but they were still good. The kids' French toast, eggs, and sausage all hit the spot. The menu's mix of Southern comfort and Vietnamese cuisine is unique--I didn't get to try the pho yet, but next time, I'm diving in. The scratch-made garlic chili oil on the table was a flavor bomb! We skipped dessert, but the kids ended the meal with some hot cocoa. Overall, great experience--we'll definitely be back to explore more of the menu!
google avatar

Suzette C.

Yelp
My girlfriend and I had the Kitchen sink omelette with hash brown with rye toast which was delicious and filling. Fresh squeezed orange juice is always a great juice beverage with breakfast in my opinion. Hubby had the American Eggs Benedict with hash browns which he said was really good. Overall we enjoy the breakfast here versus a Dennys or IHOP.
google avatar

Jennifer G.

Yelp
We came in for a quick bite, as our car was being serviced in the area. We waited about 10 minutes, took advantage of the yelp wait in line option & were called in for seating. Saturday mornings are busy, so do expect a wait. The host was really nice and welcoming. We were pleased with our selections, food was warm and tasty. Portion sizes were BIG & good prices. Our waiter was efficient but had an off putting attitude. We felt a little rushed out the door, and this was after the busy surge.
google avatar

Michael A.

Yelp
Had breakfast here today, place never disappoints in the food. Def worth a try if your in the Palmetto Bay Area come check it out
google avatar

Anthony B.

Yelp
Good food n decent breakfast specials but the wait was a little longer than I would like. Then once we got in our wait for food was a little longer than I would've liked but I thinks it's a good option for decently priced food with decent portions.
google avatar

Danielle T.

Yelp
What happened to Walter's??? Used to love this place, and now its so different. I went in for breakfast, decent french toast although a bit too "eggy" for my taste. Service was quick, not too nice but quick. Ambiance was decent, don't like the high chairs and im scared to sit outside so close to the crazy street. EDIT: Want to say thank you to the owner for the response below and clarifying the new adjustments to the business. Best of luck, look forward to seeing more.
google avatar

Madison A.

Yelp
It's gone downhill. I ordered take out and showing up after 45 minutes like they said it'd take my husband waited an extra 30 minutes and my waffle was burnt. Don't waste time or money there.

jordan t.

Yelp
very disgusting and dirty place there are roaches everywhere dont come here your experience wont be very pleasant , and the workers here cant even explain how unprofessional and unethical they are specially the servers
google avatar

Nathan B.

Yelp
We went to Walter's today, May 24, 2025 at 8am. It started out really good but then as we were finishing our food, a roach ran across the floor. We told the waitress about it and she said she'll tell the owner. Didn't even offer a discount or bring the owner to us.

Jose M.

Yelp
One Star is Being Generous. As soon as my family and I stepped inside, we were greeted, not with a smile or a "welcome in" but with a silent point from a woman mopping the floor, directing us where to go like we were in the way. No greeting, no warmth, just a dismissive gesture. She eventually approached us with menus and half-heartedly explained that she didn't want anyone walking on the wet floor... which might've made sense, if it excused her rudeness. It didn't. She slapped the menus on the table like we were an inconvenience. Thankfully, the young waitress who ended up serving us was sweet and attentive. She picked up on the tension immediately, especially after I asked how long the new owners had been in place. (Let's just say, my tone said everything.) She did her best- and for that, she earned her 20%. Now for the food... it was honestly awful. Two omelets, one tasted like it skipped the salt entirely, and the fries? Burnt beyond recognition, drenched in old oil, with that bitter aftertaste that says, "we don't care." It was bad enough to make you wonder if anyone in the kitchen had even tasted the food they were sending out. To make things even more confusing, they handed us a separate menu offering Japanese dishes. At a diner. With no explanation. The whole concept felt thrown together, like they're trying anything to survive, and failing. If this place is owned by the same group behind Sergio's, then it all makes sense. This restaurant is a mess- poor service, worse food, and an identity crisis on top. The only bright spot was the kind server who deserves way better than this disaster of an establishment.
google avatar

Jocelyn R.

Yelp
PHOKAHOLIC By far the best pho I've had by far, the waitress was amazing, food was fast and the portion sizing options were a perfect as many places only serve one size. Well worth what we paid and the shrimp rolls were amazing. Very large with plenty of seating and booths are always a plus as well. We will definitely be coming back!
google avatar

Star B.

Yelp
OMG OMG OMG!!!!!!!!!! I never thought Walters could ever be better than when Walter the father and Mother ran it. But OMG these new owners are so loyal and creative. Let me start by telling you that some of Walter's employers stayed with the new Walter's. So the breakfast, which half of our party had was nostalgic and as delicious as always. NOW...... let's move over to the Vietnamese side. OMG!!!!!! This PHO IS OUT OF THIS WORLD. The broth in this soup is soooooo delicious. The other half of our party ate from the Vietnamese side. One of the owners came by the table to make sure we were doing good, and he is so polite and attentive to the business. Our waitress Laura just couldn't do enough for us. The male servers who helped Laura always had a smile on their faces. The working dynamic seems to be a cohesive one which always alludes to a great working environment thus making the customers visit pleasant. The restaurant is clean, bright, and welcoming. I recommend The new Walter's wholeheartedly and hands-down, you will not go wrong here. If nostalgic is what you're looking for stick to the original Walters breakfast and lunch menu. If Pho is what you're looking for then your hearts content will be satisfied here. Thank you, Walter's for your service, your cleanliness, and your delicious meals. We will be back.
google avatar

Seth C.

Yelp
The food is overpriced for what you get. My pancakes tasted like Vietnamese food. With the pancakes they give you hotel-style Smuckers syrup cups. The coffee was terrible. Just avoid this place and go to IHOP.
google avatar

Mabelys H.

Yelp
I was a little iffy about coming to Walter's because of their mixed reviews but I came anyway and no regrets! Service was great, food was even better. I had their egg Benedict with a side of home fries and bacon. Also ordered 1 pancake. The egg Benedict's were delicious! I left NO crumbs. Home fries were seasoned well. Bacon was perfect. I was too full to eat the pancake but I will say....that was the biggest pancake I've ever seen. I'll definitely recommend this place for breakfast.
google avatar

Angel F.

Yelp
We came here a year ago, I wasn't impressed then, but my husband liked the pancakes (but not the grits or cheese eggs). Well, he was craving pancakes, so we decided to give it another try. He ended up getting an omelet, toast & cheesy grits (no pancakes!). He didn't care for the omelet, it had processed cheese slices on it, and it was too dense. I ordered the red neck benedict, which is sausage gravy & poached eggs on an english muffin, with potatoes. The waitress was very attentive & accommodating, she noticed that I wasn't eating my food & removed it from our bill. I just couldn't yall. The gravy taste like it came out of a can, the sausage taste freezer burnt, and the potatoes were exceptionally GREY and salty. I ended up grabbing food elsewhere. We left a nice tip for the waitress because she took good care of us, but we came for the food & it was another miss for me.
google avatar

Diver A.

Yelp
At Walter's Coffee Shop you can enjoy a hearty breakfast that tastes like a home-cooked meal! The environment is relaxed and everyone is friendly. The food portions are large (much more than other restaurants). OMG...the omelets are awesome. The fries will make you say "Wow" because they're so tender and flavorful! Check them out!
google avatar

Jacqulin R.

Yelp
Had lunch with my dad at Walter's pho today. Had a great experience. The host mercy was very sweet and our waitress Tashay gave us great customer service! The pho soup was great. Will be back again soon.

Dwanna H.

Yelp
We came in for breakfast and the service was slow. Our meal was brought out in parts and most have finished eating and others still do not have their food. The waitresses are bickering in front of the entire restaurant. I'm frustrated and will never return.

Kelly A.

Yelp
Been coming for over 20 years, since I was a kid. It's not the same after the new ownership. Disappointing. Food isn't the same. Everything from the ketchup down to the napkins and straws are rationalized. Not sure I'll come back.
google avatar

Phoenix 7.

Yelp
The food was delicious. Eggs poached perfectly. Hash was super crispy. Only complaint was home fries were not fresh. Next time might get grits. But the rest perfect. Service was good, except waitress forgot I ordered gravy. Ambiance was great. Might sit at counter next time, for more privacy. But, breakfast was delicious. Highly recommend. Make sure home fries are fresh.
google avatar

Joe T.

Yelp
I looked forward to my usually well prepared and tasty breakfast at Walter's. Arrived around 11:00AM and surprisingly, it was not crowded at all. Was met with the usual welcoming bubbly greetings from the hostess. Although not crowded, it took a longer than normal time to be met by our server but, ok, that happens sometimes. Alls good. It also took a bit longer than usual to get our orders. My wife ordered a Benedict, a usual favorite. Our home fries were delivered much cooler than the rest of the food on our plates. We said nothing about that. I was almost finished eating when my toast was delivered and the fruit cup my wife ordered came out at that same time. The timing of the whole meal was really poor and disjointed although there should not have been a reason for it to be so. What ripped the experience came a bit later! The Hollandaise Sauce on her Bene was disgusting to the point she scraped most of it to the side of her plate. Instead of it being a nice smooth creamy sauce, it had the looks and texture of a thick gravy with yellow coloring added. I tasted it and it even tasted like that. My wife asked if she could speak to a manager. After quite the wait again, a lady came to the table and said rather bruskly, You wanted to see me? The wife asked what was wrong with the Hollandaise Sauce. The lady looked quite disturbed and said that yes that was their sauce and that's the way it comes from the can. Can? Are you kidding me? The manager person was obviously disturbed at the question and gave full indication she was not happy to be called out front to be asked about it. She stood there looking at us for a few seconds and asked if that was all we wanted! Well, yes, we were concerned about the quality of what we were served! With that, she turned, obviously disturbed at being bothered by something so simple as food quality, and stomped off back to the kitchen or wherever else was more important than being disturbed by a customer! Ok! I've enjoyed Walter's for the last several years for their good food and friendly service! However, we've more than likely enjoyed our last meal there. Not because of cold home fries, or because of somewhat slow service and not being checked on frequently enough to keep my coffee cup serviced, but because of the lack of care on the part of someone who represented themselves as part of management! If it's a bother to be told by a customer that the quality of the food was lacking, then it makes me wonder if management even cares enough to make sure that their product is safe and healthy! If you're facing your customer, at least present yourself as caring about their concerns. At this point, I'd almost settle for a generous portion of "Don't be rude and surly to your customers!"
google avatar

Freddy F.

Yelp
An old school feel on this Palmetto Bay staple. $17 for my saussage, potatoes & scrambled eggs. Pricey but thats the notmal price for a hefty breakfast brunch in Miaki nowadays. It alwaya busy so get there before 9

Pamella G.

Yelp
I was there for a second time , food is very good , coffee ok .. but they need to fix the Orange juice machine , please clean it , dont tell customers OJ comes with black things on it and there is nothing you can do , the response I got from waitress , they look like flies floating in your glass , not a good appeareance
google avatar

Javier R.

Yelp
Good good spot. If it's early and you need a hardy meal for breakfast. This should be your go to spot for sure. Plates are huge and delicious. They have everything you need to start the day off right. Service is great.
google avatar

Darci P.

Yelp
Nice local spot in palmetto bay. Usually come here around 1pm and haven't had to wait for a table. The restaurant is big but not that many tables. Their menu is pretty large. If you're craving something it'll probably be on the menu. I ordered their patty melt and it was super toasted. The burger was pretty thin and there were times when I was just eating the bread. I think the burger needed to be a bit bigger. Their fries weren't my favorite. I've order their egg sandwich and it was great. The bacon was cooked perfectly. I really enjoyed their breakfast potatoes. They had a lot of flavor and the seasoning was perfect. They have giant pancakes that are great for the table. They're kind of bland without any syrup. We also tried their blueberry pancake and it wasn't very good.
google avatar

Carlos M.

Yelp
On a diner scale, this is definitely a 5. There was a big group of us and someone suggested this spot. I wasn't too thrilled with the rating but still went with it begrudgingly. I'm glad I did! Everyone loved their food. The service was quick and professional. Here's what I had - Breakfast wrap (sub Turkey bacon) - Eggs, cheese and choice of meat. This was very tasty and a nice size. Probably the best Turkey bacon I've ever had, tasted almost just like regular bacon. I think with avocado and spinach it would have been perfect. I had it with their home fries, which were tasty but could have been a bit better with a little more black pepper, salt and crispier. 4.5/5. I have no complaints. If you're in the area and looking for a good hearty breakfast, look no further. Walter's is great!
google avatar

Maggie V.

Yelp
This place is not in my usual area so I wouldn't normally come here. We happen to be at a special event down south and we were craving in an old-school breakfast. I looked up on yelp, and although there were mixed reviews, we decided to give it a try. It's definitely old school with most of the seating around the counter. But it has been updated and very clean. We were immediately seated by the owner Grace, who took it over from her dad who opened it over 40 years ago. She even took the time to tell us a little bit of the history of the place. The servers were friendly, and immediately took care of us. We ordered the avocado Benedict and a ham and cheese omelette. Both were delicious and the portions, not only ours, but all the ones we noticed coming out were so plentiful. I also have to note that I'm a little bit of a coffee snob and it was delicious. They even serve alcoholic beverages, if you choose to have some. The prices were surprisingly quite reasonable in today's market. We will definitely be back, well worth the trip.
google avatar

Mike H.

Yelp
Solid breakfast. Generous portions. Food comes out pretty fast. Pretty decent menu. My favorites are Redneck Benedict (poached eggs over sausage gravy and biscuits) and the blueberry waffles.
google avatar

Lea M.

Yelp
This Coffee shop is just ok. The pancakes were very undercooked and bland. I've had better service at the Waffle House. But if you are just hungry for breakfast which is what I tried it's not bad I've just had better. The prices are reasonable for what you get also
google avatar

B B.

Yelp
Walter's is unique.... Was thoroughly confused when I showed up for breakfast and found two in one here. American style breakfast, and Pho? Hmmmm ok.. However, what's this? Vietnamese Iced Coffee!?? Yes please!!! We had breakfast, I had my coffee, it was amazing! Our server, Ms. Shae, was also amazing. Funny, charismatic just a pleasure. I highly recommend them. We went back another time for Pho, and although less crowded, because the breakfast side was closed, still very nice. Please give them a try, it's worth it.

Karina B.

Yelp
Oh Walter's they have expanded in the past few years it used to be a little hole in the wall so so good! Their waffles are so yummy
google avatar

Melanie L.

Yelp
Walter's Coffee Shop can be improved in many areas. The food is not bad, but it's the environment that needs to be worked on. The floor is very dirty, the tables and chairs were dirty when we sat down, and there's lots of flies inside the restaurant flying around. We also had to wait 30 minutes for just two entrees to come out. I ordered the "Everything But the Kitchen Sink" omelette. It was very filling and tasty.
google avatar

Nelson M.

Yelp
Well, happy to report that Walter's Coffee Shop is still as awesome as ever. Nothing better for breakfast in this area as far as I am concerned. The food is as always great, affordable and excellent value for the money. Figured I would post an update to my prior review. Feel free to stop by and enjoy breakfast, lunch or dinner at a South Florida / Palmetto Nay / Cutler Bay landmark. Walter and his family have been turning frowns upside down with great food for as far back as I can remember. Enjoy and Bon Appétit!
google avatar

Felix F.

Yelp
The ice tea was good and the Jalapeño poppers very tasty and nice and spicy. They kind or resemble the Jalapeño poppers from BK. It is deep fried and has a slice of Jalapeño and stuffed with cheese. Also, if you show up Saturday nights after 8:30pm they have amateur comedy night. Having a good drink and some food while a funny comedy show depending on the comic. Overall its a fun night and recommend to show up and have a good night with friends or for a date.
google avatar

Eric S.

Yelp
Absolutely the worst service I have ever had. Nobody was friendly. All running around like a chicken without a head. Complaining that they are understaffed. Forget about the food. The grits were not cooked properly and thrown on the plate like slop. The eggs tasted like they were from a carton. And they threw a handful of cheddar cheese on top of it. I waited 25 minutes// not worth the wait...
google avatar

Cristina F.

Yelp
After reading so many negative reviews and almost not coming because of them, I am glad I went with my gut and tried Walter's anyway. It was a great surprise! We came for Sunday breakfast at 8:30 am and the restaurant was already half full. We were greeted with a friendly smile from the gentleman at the main entrance and he sat us down immediately. Our server, Jaden, came shortly after and asked for our drink order and she was fast, attentive, and so sweet and courteous. My husband and I ordered "the Usual" which was 2 eggs, bacon or sausage and potatoes or grits. I got two eggs over easy, sausage patties and grits. I NEVER order grits but this time I said let me just give them a try. Oh my goodness they were DELICIOUS! My simple breakfast ended up being the best breakfast I've had in a long time. I give them 5 stars for service and food but 4 stars overall because the kitchen took a little longer than it should have considering the order was very simple. It was not a terrible long wait either - I enjoyed not being rushed and have quality time with my husband. The ambience was very family oriented and it was lovely too.
google avatar

Norma O.

Yelp
First time at Walter's. The food is good so I wasn't disappointed. I ate it all but the service was lacking. To work in a restaurant environment you have to like people. Smile, say good morning, create some sort of a slight connection. Customer service begins the moment you walk in. It changes your entire experience. I was pointed to a table obviously I sat in the wrong one because I wasn't walked to the right table so I was moved. Again, small things but important customer service etiquette. If you mess up on an order because you didn't understand what I was asking, don't argue with the customer. Simply apologize and seek resolution. Or If I ask for new silverware don't tell me what I did with the other one?! It was dirty on my plate but I wanted new silverware for my pancakes. This server not once smiled. I saw the way she treated others and it was the same so it wasn't personal or anything I just simply think she doesn't like servicing people. I don't know her name because she didn't tell me and honestly from the moment I walked in with my daughter she didn't greet me she just asked me "how many". Place wasn't busy so food came out with no delays. Luckily there was a nice blonde woman who might be the manager or owner and she was very sweet and made up for the rest.
google avatar

Victoria W.

Yelp
Wonderful breakfast spot that serves traditional breakfast fare. The home fries are made with fresh potatoes. The Benedict options are vast, and the service is exceptional HIGHLY RECOMMENDED
google avatar

Marcus P.

Yelp
I enjoy having breakfast at Walter's Coffee Shop. The service is great and I enjoy the food. If you're looking for that northeast diner experience, Walter's is the spot.
google avatar

Christian D.

Yelp
Went here for lunch with a friend who works in the area. HUGE portions, I had enough French fries to feed three people lol. Big variety to choose from and a nice selection of alcohol if you are looking for drinks. I would definitely go back to eat here when I'm in that area next.
google avatar

Nick M.

Yelp
One of the worst restaurant experiences in Miami. If I could give it 0 stars I would have. Our family came here for breakfast (3 of us). After 30 minutes one of our meals came out. Then 20 minutes later the server brought out the next person's meal. Only to come back to the table to say the chef asked to take it back to the kitchen. 15 minutes later the waffle we ordered to share came out. Stone cold. It was nearly inedible. 20 minutes after that they brought out the third person's food. They literally were making one plate at a time. Once we were done we waited another 15 minutes to get the bill. It never came. We finally handed our card to someone and they ran our card without seeing the bill. No apology. No manager stopped by. No one asked how the food was. I get issues happen. But your staff should be trained on what to do when things don't go to plan. We've worked in the service industry in the past and it's clear that the staff isn't trained properly. At minimum the manager should have checked in. Would not recommend. A simple apology from the manager or the staff would have gone a long way to us considering giving this place another chance.
google avatar

Glenn F.

Yelp
Great neighborhood coffee shop that executes breakfast favorites to perfection. We had some of the best grits you'll ever come across, sunny-side-up eggs done skillfully, and flavorful sausage patty. Short stack is fluffy and massive, and Southern Benedict will leave you full and satisfied. The only negatives are that it can get crowded around Sunday brunch, and they were a bit short-staffed on one visit, leading to some delays and confusion, but if you crave breakfast classics at a reasonable price, make this a destination.

Lola S.

Yelp
we came here for a birthday celebration breakfast because we love the grits so much. We had Aimmee as our server and she was amazing. Everything came out piping hot super super delicious crispy chicken, crispy waffles amazing biscuits and gravy, hot coffee, icy cold filtered water plus comfortable seating. It was really a great time. Service was super fast. Ac was on point. Love it definitely coming back!
google avatar

Saira K.

Yelp
One star for the food. It was bland, cold, and tasted like grease. Even the coffee was bad. How do you mess up coffee? The server was nice though.

Nicole D.

Yelp
The food was sent back twice for being cold. The toast never came til we asked for boxes and the check. The service was a bit slow. But the 1 star is not for any of these reasons, rather for the terrible owner that lost loyal customers today. The owner is extremely rude and does not care for customer service. The owner came by to find out if we were doing okay and if we needed anything, we said actually one thing, one of the plates came cold earlier which was sent back and now someone else's bacon came cold. He conveyed that he could help with that and asked for the plate back. We conveyed that I'd prefer if he gave me a plate to put the bacon separately so we can continue eating as we don't want the rest to get cold. He brought it over and took the bacon to the back to get reheated. He brought it out and then asked if we were good. He said he would be helping out with the bill since we had a couple of issues. We said it was okay that it wasn't necessary and we mentioned we were still waiting on the 3 missing orders of toast. He said okay, I'm still gonna help out with the bill. We waited for a bit but then had to inquire again as the food was getting colder, most of us were almost done eating and our toast still hadn't arrived. The owner came by again and said that the server was going to get it. We said okay, we have just been waiting a while and have inquired a few times. The owner began to scold us at the table (with two children) stating that the server was a minor (which we hadn't mentioned as being an issue) and that she would be getting more training. We conveyed that this is not about the server and her being a minor had nothing to do with our cold and missing items. We pointed out that the toast we've been asking about is specifically for our 11 year old niece and we just want her to eat her breakfast as she desires. He said well I'm just stating facts about my server being a minor to which we replied so are we about our niece. The owner continued to raise his voice at us while the level headed, kind manager Amy tried to de escalate by saying she would get the toast herself to assist. He continued to state that he is the owner and he won't be the one getting us toast. I followed that up with requesting for him to back away from our table as he was making the kids uncomfortable. With the owner still scolding us, we said we would just like boxes and the check to leave. The owner brought the boxes over and walked away. The manager then came by with the toast, we thanked her and let her know that this has nothing to do with her server but rather the incredibly rude owner. We were then given the full check. The owner then came over and said "so I heard you have a problem with me and your friends with the previous owners". We stated that we did not say we were friends but we did know them from all the years of coming to Walter's and we hadn't dealt with this complete lack of customer service and disrespect in those 25 years of coming. He doubled up on saying I'm the owner here and I will not be going to get your bread. We let him know that we're waiting for the check we just paid completely for that he said he would help with. To which he replied, you're absolutely paying for that whole check now after I tried to help you. He also stated in a rude manner that we had taken him past his limit or something along those lines to which his own staff had to ask him to back away from the table. We tipped the server for her service and left. It will be the last time we come to Walter's after 25 years. In response to the owner: there are multiple instances of dissatisfaction with new management at Walter's (specifically about the rude owner). I am not the first and won't be the last. When it came to me "rudely questioning your presence", you made children uncomfortable at the table by refusing to remove yourself when asked as we were waiting on 3 orders of toast while you were standing over us continuing to escalate the situation. You should change the name of this restaurant as there is nothing left that compares to what Walter's once was other than a few great staff. Thank you again to our kind server and attentive manager, we truly appreciate how accommodating you both were during these troubles. Also, to clarify, the decision to no longer be customers was made by us, as we were not asked to leave but we requested our check to ensure a proper tip is left to our kind waitress. So thank you for your response, but please don't bother with a rebuttal

Emily A.

Yelp
I've been coming to walters for years. I was a bit skeptical when the restaurant sold but it's still the same amazing food, great service and now with an even bigger menu. Portions are massive and very fairly priced

Joe G.

Yelp
12/30/24 12:52pm Walters by Sergio's. Don't let the name deceive you, this has nothing to do with Sergio's. Put our name down said it was a 5 min wait for a table & although no one waiting inside they made us wait outside with a six month old raining and windy. Should have left at that time but did not, my bad. Then waitress took forever to get our order, an hour later we got our food. Never going back. Caca.
google avatar

Brianna L.

Yelp
I love coming here with my husband for breakfast on the weekends and lunch during the week. The food is super yummy and the servers are always so kind. I tried the burger for the first time this week and let me just say, I will be getting a burger more often than not now.
google avatar

Kayla B.

Yelp
Food is always fresh and hot! Service is nice and the place is really chill and open.