Wendy's

It was fast, affordable, and actually clean inside. I enjoyed the choco shake. This is downtown LA so the homeless are hard to miss and a HUGE THANK YOU to the one employee with a Hispanic accent and mustache for making a homeless bum leave the restaurant. Thank you sir

Wendy's has always had a great name and logo, bringing back memories of my childhood when my father used to bring it home. I recently tried their breakfast menu for the first time, and it was fantastic. The combination of sweet maple syrup, savory chicken, and crispy bacon was perfect. The croissant bun was soft and less heavy, which I really appreciated.

Filthiest ugliest nastiest place, the floor and everything around is disgustingly dirty. And they don’t have public restrooms in public restaurants! I’m gonna fill the complaint in Health Department! This rude old lady was filming me without my consent! Terrible people!

I know they are busy. I see all the orders. But the lack of urgency is driving me nuts. They’re just strolling around. Barely moving. There is zero effort to get any of these orders done as quick as possible. We can see straight into the kitchen. This is embarrassing for the management team.

I often place my breakfast orders online through the mobile app, and the staff always prepare everything efficiently. I truly appreciate the excellent service and consistency. Thank you for making my mornings easier and more pleasant. Miss this place so much.

𝕕𝕖𝕔𝕚𝕕𝕖𝕕 𝕥𝕠 𝕘𝕖𝕥 𝕥𝕒𝕜𝕖 𝕠𝕦𝕥 𝕗𝕣𝕠𝕞 𝕎𝕖𝕟𝕕𝕪'𝕤 𝕒𝕗𝕥𝕖𝕣 𝕒 𝕝𝕠𝕟𝕘 𝕒𝕟𝕕 𝕥𝕚𝕣𝕚𝕟𝕘 𝕗𝕝𝕚𝕘𝕙𝕥 𝕒𝕤 𝕚𝕥 𝕨𝕒𝕤 𝕒 𝕥𝕙𝕖 𝕟𝕖𝕒𝕣𝕖𝕤𝕥 𝕡𝕝𝕒𝕔𝕖 𝕀 𝕔𝕠𝕦𝕝𝕕 𝕗𝕚𝕟𝕕. 𝕀𝕟𝕚𝕥𝕚𝕒𝕝𝕝𝕪, 𝕀 𝕕𝕚𝕕𝕟'𝕥 𝕖𝕩𝕡𝕖𝕔𝕥 𝕞𝕦𝕔𝕙 𝕗𝕣𝕠𝕞 𝕥𝕙𝕖 𝕣𝕖𝕤𝕥𝕒𝕦𝕣𝕒𝕟𝕥 𝕒𝕤 𝕥𝕙𝕖 𝕓𝕣𝕒𝕟𝕔𝕙 𝕀 𝕒𝕥𝕖 𝕚𝕟 𝕁𝕒𝕡𝕒𝕟 𝕨𝕒𝕤 𝕧𝕖𝕣𝕪 𝕡𝕠𝕠𝕣. ℍ𝕠𝕨𝕖𝕧𝕖𝕣, 𝕀 𝕔𝕙𝕒𝕟𝕘𝕖𝕕 𝕞𝕪 𝕞𝕚𝕟𝕕 𝕨𝕚𝕥𝕙 𝕥𝕙𝕖 𝕗𝕚𝕣𝕤𝕥 𝕓𝕚𝕥𝕖 𝕠𝕗 𝕞𝕪 𝔹𝕒𝕔𝕠𝕟𝕒𝕥𝕠𝕣 𝕨𝕙𝕚𝕔𝕙 𝕟𝕠𝕥 𝕠𝕟𝕝𝕪 𝕨𝕒𝕤 𝕡𝕚𝕡𝕚𝕟𝕘 𝕙𝕠𝕥 𝕓𝕦𝕥 𝕣𝕖𝕒𝕝𝕝𝕪 𝕥𝕒𝕤𝕥𝕪 𝕥𝕠𝕠. 𝕀 𝕒𝕝𝕤𝕠 𝕙𝕒𝕤 𝕥𝕙𝕖𝕚𝕣 𝕔𝕙𝕖𝕖𝕤𝕪 𝕗𝕣𝕚𝕖𝕤 𝕨𝕙𝕚𝕔𝕙 𝕒𝕝𝕤𝕠 𝕨𝕖𝕣𝕖 𝕖𝕧𝕖𝕣 𝕤𝕠 𝕔𝕙𝕖𝕖𝕤𝕪 𝕒𝕟𝕕 𝕣𝕚𝕔𝕙 𝕥𝕠𝕠. 𝔽𝕠𝕣 𝕕𝕖𝕤𝕤𝕖𝕣𝕥, 𝕀 𝕖𝕟𝕛𝕠𝕪𝕖𝕕 𝕥𝕙𝕖𝕚𝕣 𝕔𝕚𝕟𝕟𝕒𝕞𝕠𝕟 𝕣𝕠𝕝𝕝𝕤 𝕨𝕙𝕚𝕔𝕙 𝕒𝕝𝕥𝕙𝕠𝕦𝕘𝕙 𝕥𝕒𝕤𝕥𝕖𝕕 𝕒𝕣𝕥𝕚𝕗𝕚𝕔𝕚𝕒𝕝 𝕨𝕒𝕤 𝕒𝕔𝕥𝕦𝕒𝕝𝕝𝕪 𝕣𝕖𝕒𝕝𝕝𝕪 𝕕𝕖𝕝𝕚𝕔𝕚𝕠𝕦𝕤.

I had very bad experience with the staff and policy of Wendys downtown LA. They let you order first before they allow you to use their restroom even in very bad or urgent situations. Their will not trust you maybe because I am wearing my uniform.

Went to this location for the first time since I know it recently opened. Nobody was at the counter to serve anybody and they only had three DoorDash orders up on the screen. Only a few customers in the store. Someone looked right at me and then walked out the door. Apparently nobody wanted to take my order so I just took a cup and got a fountain drink since that’s all I went there for anyway. A chicken sandwich would’ve been nice but since nobody wanted to take my order, I was unable to get a chicken sandwich so I am disappointed with this experience.

This branch has less contact to customers since they have four or five touch screens to get your orders. Decent size branch with a few seating areas but due to few workers we are the ones to clean the table that was available. Same quality of food in all Wendy's branch we love Wendy's fresh food all the time.

Best fast food breakfast ever. I'm so sorry Wendy's moved from the college area. The food was always great and reasonably priced.Even though they are further away the food is still hot when it arrives. Miss going to Wendy's.

Finally the time has come! Our very own Wendy's here in Downtown! My husband and I have already ordered from here a handful of times. Each time we ordered our food came fresh off the grill and was delicious! My only hope the keep the quality up even after corporate has left the building.

Overall: 3.3/5 We got a coupon in the mail advertising that the Wendy's just opened in downtown LA. We were a 5 minute walk away and haven't had Wendy's in years so we thought why not try it. 4 Piece Chicken Nuggets ($1.99): We got it for free with the coupon. The nuggets had an interesting taste and were good but McDonald's nuggets are still king. I like the holographic and colorful covers for the sauces. They had the sauces by the pick up counter so you can grab whichever flavor you wanted. - Honey Mustard Sauce: It has a strong mustard flavor. - Buttermilk Ranch Sauce: The sauce was too thick and didn't have much flavor. - Sweet & Sour Sauce: Surprisingly really good and very different from McDonald's version. I would recommend this of the 3 sauces. Large Pineapple Mango Lemonade ($3.69): This tasted more like lemonade since the sweetness of the pineapple mango didn't come through. I wouldn't get this again. Spicy Hot Honey Chicken Sandwich ($6.99): This was not spicy at all. You can taste the honey but it wasn't "hot honey". They give a good amount of crunchy dill chips which is quite unique. The breaded chicken was also massive and larger than the buns but lacked the juiciness of a beef patty. Grilled Pretzel Pub ($7.49): I liked the grilled herb chicken breast but my husband liked the breaded chicken breast more. The cheese was actually melted on this one and the pretzel bun was more soft. I thought all of the ingredients worked together and brought out some flavor but it's not as umami as a fried chicken or beef burger.

Never again will I order from this Wendy's... bad experience, rude customer service, this place needs to be shut down, not enough staff to check orders or take orders waited 30 mins for my order, everyone else was getting theirs. Sorry Wendy's but you lost a customer, and they have homeless people in the dining area, floors are sticky I bet they don't clean the tables for people to eat their food. So unsanitary

What I really dislike is when I order a bacon cheeseburger and there's no bacon on it! You try and call and call m, and no one ever answers?!! And they didn't put my damn receipt in the bag!!! Merry Christmas Wendy's for some amazing service...

Wendy's is finally here in the heart of Downtown. I've lived in DTLA for well over 10 years and worked and played here since the early 90's and cannot ever remember seeing one around. What sets this Wendy's apart is the friendliness of the service. Everyone we encountered on the opening weekend was as welcoming as possible led by Ignacio who could not have been nicer. As far as I'm concerned Wendy's sets the standard for service in the fast food category and they're a welcome addition to the neighborhood.

Let me start this comment by saying, it does not reflect on the quality of the food, I still really like Wendy's. The 800 S. Figueroa Street LA 90017 store has the most disgusting filthy glass doors and handle! it is so unappealing to even enter the store. It really doesn't take but a few minutes for someone to wipe them clean at least once a day or couple times when needed. I have NEVER seen the glass doors clean. Can someone/store manager please pay attention to this area of your restaurant?

Update to my previous review: This visit was better in that I was promptly invited to order at the counter and the food was typical Wendy's which I like, even though the Wendy's hamburger meat-quality is not as good as it was about ten years ago. The French fries were a spot overdone but edible. The terrible and very off-putting thing about this Wendy's store is that, as another reviewer mentioned, the tables are randomly occupied by any number of scowling male transients...just like in the movies set in prisons--they're just sitting around with their trash bags around them, weirdly staring at customers as they order, and at diners as they eat. They're really awful, I don't trust any of these individuals....Wendy's needs to enforce a 30-minute limit at each table, or no order, no table.

Love a good 4 for 4 however the price has gone up! I love dipping my nuggets in the Prost pepper ranch there is so much flavor in that sauce

gross puke filled with undesirables they take EBT though which is lovely if you are an EBT recipient who needs a completely shit meal

Order was completely wrong. I ordered a salad with fries and a large sprite zero peach and was given no utensils. No fork to eat the salad, no straw for the drink (which wasn't even the right drink. it was a medium regular sprite), and no large fry was in the bag. I was given another sprite when I ordered a vitamin water. Everything on the receipt in the outside of the bag was correct, but not everything was in the bag.

The food was amazing! Taste fresh! The service was incredible. It was super quick. The ambiance was pleasing. The music was on, the restaurant was clean, and the staff was friendly. Kasey the Host was beyond AMAZING. I would definitely recommend the Downtown Los Angeles. It's a new location at that !

I've been waiting for Wendy's in downtown and have been going here since they opened! So far I've been satisfied with the service and speed. I usually order off the app and have had no issues!

I was doing some shopping and stopped into the Wendy's on Figueroa, in downtown LA. I sat at the bottom of their wheelchair lift waiting for an employee to help me in. After about 15 minutes, I heard a yell.. "that thing is broken, if you want to order, you have to use the steps!!!!!

I love Wendy's a lot but this is a really bad implementation of the brand. Every single order is missing something. The phones are always off the hook. Please get it together.

Whyyyyy is This Wendy's missing from Uber eats all of a sudden?!? I'm going to starve now. I'm on an all Wendy's diet, ugh. And it's too hot to go outside. SOS