Westside Market NYC

One of the best markets in NYC!!!! Has everything ranging from fresh fruits and vegetables to sushi and cheese!! My experiences with staff have been friendly but my friend did have a bad experience here once, but overall good!!

Although the new plexiglass doors displaying the muffins, croissants, bagels, & cookies look nice, the fact that they no longer use cellophane wrap has stopped me from purchasing the above items daily. As you observe shoppers opening the door, not all of them use tongs or wax paper; they pinch & squeeze… The onion + everything bagels are in the case with those beautiful cookies causing them to smell like onion & garlic…. A disappointment for your shoppers :/ I hope this can improve soon. Thank you!

Freshest produce and always fully stocked shelves. You can really tell this store is taken care of! There’s always something new I want to try when I come here.

Interesting selections. Lots of different kind of pastas. Lots of Italian food and lots of sauces and they had some fresh groceries as well. Lots of the fresh produce was out in the streets. It was a typical New York kind of a grocery shop. It was interesting to look at the cakes in the back and the space is actually a lot bigger than I thought it would be.

There are several good food markets om the west side, but Westside is a mong the best. Large selection of quality fruits and vegetables cheese and meat. A really good selection of prepared food, sandwiches and salads. Great staff, nice and helpful. I love this place.

Excellent for snacks & cheese 10 yrs ago. Too many canines 2024. NO ...NOT IN MY FOOD SHOPS! NIMFS🙄😝

Great grocery store! Wide selection of products. I also bought sushi 🍣 and salad 🥗. Both were fresh.

I tried to return a flower bouquet I bought 10 mins ago and the checkout staff was really really mean and rude about that. I returned the flowers but somehow it’s been a week I still haven’t received my refund.

employees aissatta, fatumata, and fernando exhibited exceptional costumer service to me this evening and seriously deserve a huge raise. forgive me if i spelled incorrectly. their professionalism, humor, and attention to detail with a return issue of mine made my shopping experience not only easy but genuinely enjoyable. highly recommend.

I have mixed feelings about this location. It's convenient and close to me, the prices are spectacular, the customer service is great too. The only thing that I noticed about this Westside Market location besides the salad bar not being as great as the location on 97th, is that I've been sold expired food countless times! The expiration dates on the packaging aren't accurate so much of the time. The food expires before the date on the package. I've seen shrimp cocktails that aren't properly closed. I've seen I bought a shrimp cocktail that was slimy and tasted really bad and I got really bad food poisoning from the tuna salad. Fish is really good for you but it's only as good as the quality and I've started to learn that I can't trust the quality of the fish at this location. That's a shame. I'd have to really start thinking about where I get my fish and the quality because unfortunately, I don't think that's here. I'll continue to come here for my grocery shopping and hopefully the experiences will improve from here but I'm not looking forward to another sleepless night with stomach issues and night sweats.

Super nice market best I've seen in awhile. Great ready to go meals. Place is awesome is what I can say about it very impressed.

$8 for a small bunch of asparagus. $6.10 for a box of raisins. $11.49 for a loaf of bread. Same loaf was $8.00 less than 4 months ago. Oatly oat milk is a full $2 more than Whole Foods. Prices are insulting.

Spoiled and stale food. I stopped buying salads and fruits a while back, because more often than not they're already spoiled, tasting fizzy and sour. But lately even the bakery items are stale and disgusting. You're better off at a Bodega. Never again.

Here's a photo of the tongs they have to choose bagels and pastries. S as they say, one picture is worth 1,000 words.

They have fresh cut up fruits. They also have fresh squeeze orange juice and grapefruit juice. Their smoothies and green juices are so good. Some friendly staff and I mainly go to the salad bar. The salads are really good. The staff Roland and Nairobi are very friendly and really good at making my salads. I feel like this store could do better with customer service and be more attentive. Some times I have to wait around for someone to acknowledge that they will assist me. They are also pricey for no reason. They can make the experience a little more enjoyable.

As a non-native Manhattanite I continue to be amazed by this place. First it's open 24 hours and always completely stocked! I'm an insomniac sometimes so going shopping in the wee hours is a real luxury. I have always found the produce section impressive - great variety. The prepared food is exceptional and great variety - from salads to pasta to sushi to hot food of the day. That they can fit that all in the space is cool. I note several people have comment d negatively about the staff. That has NOT been my experience! This is a crowded market that can get very busy during the day. The cashiers are all about being FAST. They are good at it - they really move the lines. Even when the store is very crowded you seldom have to wait long. Staff is just very business like helping to keep things moving. But if you need anything ASK. Every time I have needed help and asked the staff person was super nice, telling me exactly where to find things and sometimes going to get them for me. Its a busy crowded NYC market in expensive real estate - of course their prices will be higher than suburban Walmarts. But for your day to day grocery needs it's awesome.

Clean, lots of good produce and fresh juices. Customer service is good. Easy to navigate.

For a local market, Westside has a solid selection of produce, dairy (and dairy-free alternatives) products, and groceries. The store also boasts a deli with an above-average selection of sandwiches and hot food items, as well as a made-to-order salad bar. The pricing here seems to be middle of the road--you won't find many bargains, but prices aren't absurd either. While Westside Market won't ever be my go-to store for all my grocery needs, it's a perfect place to grab a bite to eat or pick up some produce while supporting a local business.

Sorry but 17.49 for a bag of decaf Starbucks is an outrage. Are you insane? Can always count on you for high prices and crappy produce.

In the week I've been in New York, I've been to this market twice. For a relatively small market, it has a prolific cheese section and a wonderful display of produce. I was able to get everything I needed at Westside. Rather amazingly, they are open 24/7/365 - yep, even Christmas Day. So go there at 3am on a bank holiday and they are wide open. Their "pre-made" food section is what I honed in on. They have an assortment of cold items that range from potato salad to couscous. And they also have hot food section with everything from fried chicken to roasted vegetables. Each time I've been there the checkout section was organized chaos. It gets quite hectic and the line was long the two times I was there. I sleep easier knowing that Westside Market is there for me at 3am on Memorial Day.

The customer service here is awful. I came in here for the convenience, but never again

This review is for the produce section. Disgusting. Rotting and browning fruit, cucumbers with mold on it, no one has a clue. There is a large staff, how can they let this be? Where's the pride? Where's the knowledgeable staff who understands when fruit is ripe or past it's prime? How about staff that can guide customers when looking for something and can understand why a crate full of brown soggy apples should be removed from the floor. Frightening also to think all the food behind the deli counter is selected and taken from that produce. It's springtime there should be amazing options for us now. This is supposed to be a top market. Go somewhere else until they decide to care about customer experience.

I bought fruit with my mother and they kept giving me dirty looks also they gave me fruit that was not even good that shit wad nasty and I bought fruit once again and it was bad

My experiences at Westside Market have improved over the past year or so. I used to feel that the prices were all very high and it was an unrealistic supermarket to visit in comparison to Whole Foods and Trader Joe's. If I was going to pay premium prices, I rather go to the farmers market (and I do that too). I really like the extensive options for produce here. I have noticed that whenever I buy berries on sale, they grow mold within a day. It's unfortunate because usually when you purchase berries on sale, it's not because they are going bad but it's like a "managers special" for the customers to gain more business. The seafood market here is absolutely lovely. Milton is an extraordinary person in this department. He is very thorough when he cleans the cavities and is very knowledgeable about all types of fish. Not to mention, he is extremely professional. I have received top of the line service in the fish department more so than any other supermarket or specialty market. They have a wonderful cheese selection. Any cheese. The isle should be called Cheese World. The lines here can get confusing and lengthy even though they have markers on the floor here. It can get very overcrowded but management tries to control this. It's up to the shoppers to stay 6 FEET APART!!!!! DO IT, PEOPLE. It's a global pandemic. It would be helpful if an announcement was made on the intercom for everyone to be reminded (sad but true). Please note that you do not want to stand outside for a lengthily amount of time. A lot of people that are mentally ill circle around and it can be uncomfortable. They are mostly harmless but like anywhere, just stay alert.

Professional, good assortment and nice people ! Don't forget open 24 hours ! Leovanas

I've been here countless times when I lived nearby. Like other groceries in NYC, national brands can be 2 or 3 times as expensive as those in Walmart or Amazon pantry so I rarely buy them. Instead, I was addicted to their own fresh products. Salad bar: My favorite. Quick, simple and the price is reasonable. To me it is better than Sweetgreens or any other fancy salad spots. You just pick a bowl of green leaves(kale/mixed green/arugula/lettuce) then choose from a variety of toppings. LOVE the squash. Hot bar: Mashed potato, mashed sweet potato and honey salmon filets. I could eat these three everyday. One box=two meals=$15. Great value. You can also ask to try before you buy. Soup station: I am always skeptical about soups. The ingredients didn't look or taste fresh to me. Cold cut meat: Only had turkey which was good. Yogurt: Great selections but pricey. I only bought them when there was a sale. Overall this is a great neighborhood grocery.

Disgusting custom services. You need to beg them to checkout, and pay them to give you bad faces

Once again The Westside market does not disappoint . Surly checkout person. I said hello....a stare was my response. Who are these people. I found the basil in a bag ....two days after opening it....it is brown and dry. lI guess that is why they had it under wraps. This is not a customer friendly store. I wonder if the manager cares. I ve complained before about the standard they keep but he doesn't seem to care.

I think Westside Market is awesome. It is small, but is always packed to the gills with great groceries. Better quality than the average supermarket, but not so upscale that you feel priced out. They have a great selection of breads (all fresh), Bob's Red Mill products, amazing prepared foods, a good drink selection, local cheeses (great selection!) and dairy milks (including local, small dairy farm varieties!) and a huge variety of snacks and candies. The service is nice and I feel welcome while shopping.

I love it here. So many options for food to go. I had such a great panini from the deli counter that im still thinking about it. Really any food you can think of, its here. Prices are sometimes steep but that comes with the territory of being in manhattan. Give it a try!

I'm writing this review because after 10 minutes of wandering the store myself I couldn't find this specific chocolate brand. A cashier pointed me to the store manager who happened to be chatting with another customer. The manager was very friendly and he and two other employees tried helping me find it. After a quick search and still no luck they offered to call another location on my behalf but I told them it wasn't a big deal and went to check out. These wonderful people kept looking and found my chocolate before I left the store. I've been to 3 other markets and haven't found this chocolate or had this wonderful of customer service! I also found the pasta joy brown rice pasta I've been looking for months for. A lot of brands my Whole Foods doesn't carry this market does!

This place has a fantastic large cheese department plus at a certain time of the day they offer free samples. I think that their cheese prices are pretty reasonable and normally offer manager specials on certain types of cheeses. They also have a decent selection of smoked fish, fresh pastas, large selection of prepared cooked foods. Some of their cooked foods are packed and refrigerated ready to go. They also have a variety of hot cooked food ready to be ordered for lunch, plus a sushi station, salad station, sandwich station, bakery station, plus more. This supermarket is really a one stop shop for residents in the area. It can get very crowded, to be expected because they have such a wide variety of food choices. I think I would be concerned if they weren't busy. I think one of my biggest and only gripe is when I buy a buttered bagel in the morning they use like 3/4 stick of butter. I literally can butter two more bagels with the amount butter that they put on one bagel. I find that they offer a lot of really nice fruit and vegetables but to me it's a bit pricey and it's not worth it for me to carry home anything that I can buy in my neighbor hood through the subway system. It really is a large supermarket but it's not close to home for me but its always interesting to come here to pick up lunch, or a couple of blocks of cheese to take home.

I love this place for the prepared foods. We go there every couple of weeks to get something for dinner. Prices are good, portions are large. Cheaper than ordering out anywhere else (including pizza and garlic knots)

As others have noted this place can be kind of pricey but I go here mainly for the variety in the items of food you can find here and the fresh produce. Sure, C-Town or Met Food will probably have some things for cheaper but they won't have apples or oranges as fresh as at Westside Market. And they won't have super specific brands of foods like they do at Westside. Honestly, the only other place that is comparable to Westside in terms of fresh produce or variety of food items is Fairway. Granted, Fairway is cheaper but Westside Markets are usually located at a more central areas. But wholefoods is a bit pricey. Their baked goods are also pretty good for the price.

A little past 8 p.m. I was getting some soup, their seafood soup. It had a lot of the fake crabmeat which is nothing but flour. Wanted to avoid it. The guy who was cleaning the table, and not doing a good job, he couldn't put the containers correctly, was shoving it, then put them up on the side, which I looked with amusement, but he came over to me, and told me you gotta get broth with that, not just the soup? what? f u. concentrate on doing your job, and stay away from me. 2022 12-4

Within this afternoon on June 13, 2020, during the middle of the COVID-19 pandemic crisis, and the two guys behind the deli counter we're not wearing their face coverings over their noses. So if any of those them happen to breathe on your lunch meat, and they happen to be carriers or asymptomatic, who knows? Really disappointed. Normally a good market, and they have been responsible But this really was a disappointment. Needless to say, I left the market without making a purchase. My corner bodega, about 157th and Broadway, they actually take it seriously and wear for facial coverings. Being in the heart of the Columbia University area and the market itself is very crowded in general, this is beyond unacceptable and irresponsible. And actually breaks the law

Great supermarket but I come here for lunch. The selection at the hot food station is great. Various things to choose from and they all taste great. The only thing better than the food is the customer service by the guy manning that station. Victor is great he makes recommendations with a smile while making you feel at home. VICTOR SHOULD GET A RAISE!!!!!!!!!!

We love you. Awesome cashiers. The one time in my lifetime that you closed overnight was when our red hot Governor Cuomo said to. And I was shocked.

If I was basing this review purely on the food here, I would give it 5 stars. However, the people here seem so unpleasant here all the time. The cashiers and salad makers never smile and are so sassy. However, the food here is always very good. I do all my grocery shopping here instead of Morton Williams since the prices and selection are better at Westside. I have never tried the prepared foods here but they do look pretty good. The salads here are SUPER GOOD. There are so many toppings options and I think the salads here are comparable or even better than Sweetgreen. The salads are also cheaper than those at Sweetgreen. I recommend coming here for grocery shopping but don't expect to be greeted with pleasant smiles and small talk by the employees.

Just ordered meat from Amazon and westside provides some of their meat. It still says we have 5 more days before the sell by date... Another update.... Went to reside yesterday and one of our boxes of turkey slices was covered in green mold. And it doesn't expire until June 16! I also just bought a load of Arnold buttermilk bread today is MAY 31 and this bread's sell by date is MAY 16!

The Upper West side is an area jam packed with nice little markets that have a similar format. This includes having a huge produce section on the outside full of bright colored fruit that draws you in. The interior generally has nice wood shelves with a cheese section, organic sections, candy etc. It sounds like a typical supermarket, but somehow these stores manage to skirt that dividing line between say a Shop Rite and a smaller mom and pop type store. Westside Market is one such store. I've been to Westside in the morning and afternoon, and no matter how crowded it is, somehow the staff manages to keep the store clean and organized. During the afternoons you'll find tons of samples around including cheeses and pickles. Another rather distinctive area of this store is its the prepared foods section. Near the seafood area (where you can get sushi rolls), this area offers an amazing array of food from salads, to roast chickens, to ribs, soups and more. This is right next to the baked goods section which has everything from rolls to pre-prepared peanut butter and jelly sandwiches (which I found cute). Check out in this store varies in time. It can get very crowded and my primary criticism is that not a lot of room exists for lines to form, so it can get messy at peak times. I will say this, the staff works very hard and they don't bum around but instead drive to great everyone out in good time. This space issue is evidenced in some of the other aisles where you can't fit two people walking next to each other. This is perhaps my greatest criticism of the store. The prices in Westside are about the same as you'd find in any other store nearby. Nothing jumped out as particularly low or high, so you're not going to save tons of money here, but you're not going to break the bank either. My recommendation would be to drop by this place earlier in the day to avoid huge crowds, but at any time it's an attractive store to visit.

I like the West Side Market but they are a bit overpriced. They have alot of suff and different types of food. They are 24 hours which is very convenient to my work schedule, however they do not have food preparation 24 hours. So if you want a breakfast sandwich very early on the morning, they do not make them. You would have to get already prepared food.

Love shopping here. They have an amazing selection of cheeses and fresh produce. Staff can be a little more helpful, but they are ok.

What a fantastic supermarket! I'd say it's on par with Whole Foods/Whole Paycheck when it comes to price and their excellent prepared foods counter but I think that's where the similarities end. This place was positively bustling when I walked in to pick up a quick lunch to eat at the park and the portions are ginormous. The guys at the prepared foods counter were very friendly unlike the cashiers in the front who just seemed to be glowering all day long. The aisles are cramped and very narrow and like almost everything else in New York, everything is vertical, so are the different foodstuffs arranged in that way. Selection is excellent. if you want to have an excellent lunch hour, buy your lunch here and then walk over to the W 111th Street People's Garden and have lunch there.

Great experience shopping here on Saturday early evening with a friend. The store has: Organic Fruits and Vegetable Produce Modestly priced Cereal. Good selections of Coffee. Fair priced Bagels. Great Seafood selections. Large selections of Juices..,Milk..,Tea's..,multiple choices of eggs..,and Cheese options. They have recycled reusable bags that you can purchase for like a few dollars. I think they have delivery also after viewing employee loading a van with groceries. I'd definitely return to this store another Westside Market.

Westside market have you ever tried your cinnamon honey rolls. I got them in the morning . They are terrible . Soup is good. Deli department and coffee are good. Corn muffins are good and olive pockets are good.

Westside is an eclectic local grocery store chain that is a symbol for the NY that is rapidly disappearing and being replaced by chain stores. Westside is not as cheap as Trader Joe's but provides an asset to the community for serving as a convenient, 24/7 neighborhood market. As others have noted, the prices for household goods and national brands are high. Their selection of fresh veggies and fruits is very good and the prices are reasonable (more expensive that Trader Joe's or Fairway). The fresh fish and meat selection is good as well. They have a wide variety of cheeses, spreads, olives, and homemade prepared foods. The homemade hummus, guacamole, cream cheeses, and pesto are particularly delicious. If you live in the neighborhood, I would recommend Westside for your daily shopping. We supplement with Trader Joe's & Amazon / Boxed to save money but shop at Westside as our daily local market.

HORRIBLE. Be careful when you buy here. They have several things "for sale" (not really $$$), and they put TINY labels, say "3 x $5", but then some of them don't have them. Very strategyically and labels too small to follow especially if you come tired after work. Then in the register they don't tell you, they just charge you. At the end you end up buying at much more expensive prices than the fake sale that was already expensive. They do it with many products and they charge you without telling you if you fail to see which products have the tiny labels and which don't. I called twice to tell them the labels are tiny and positioned in confusing places, and they started to yell at me LOL. They were just trying to win the case like the basic person who doesn't waste the smallest opportunity of power be as stupid as it can be, rather than being reasonable and listening to my suggestion of putting labels slightly bigger, because those they have are TINY. They wouldn't stop yelling at me and I said "omg so you really don't give a fuck about not confusing your customers" and the guy was like "are you cursing at me" LOL, babe are you serious?????? The we had a discussion of like 3 minutes of why that was not cursing at him. Both times they were just being unreasonable. They rather steal my money and yours than listen to a simple phone call with a suggestion. I am sorry I am not rich to not care about 10 extra dollars from all the "sales" that did not apply cause you made it confusing. BAD SERVICE!!!! BAD PRICES!! BAD STRATEGY OF CONFUSION!!!

Best grocery store chain in Manhattan. I like this particular location as it is close to my apartment. They have a great layout and carry fresh fruits and veggies. They have tons of premade food including sandwiches. You can get your own salad made also! Another thing I like is the section with all the peeled fruit.

Been shopping here for years happily. But I've noticed in the last several months the quality has really gone down. I purchase Murrays chicken which was always good. Lately when I open the package, (like tonight) the chicken has started to smell (especially the paper in the tray) and is slimy even though dated to sell tomorrow! I threw away a breast & a pack of thighs. Probaby $10 worth of food. Two weeks ago I opened pork chops which I had just purchased and was knocked over with the smell. I returned it the next morning for a refund. Something in their butcher area is not right. The product is either not refrigerated properly or the area is not clean. I even checked the temp in my fridge and it is cold. I just don't get it. I don't feel confident shopping this area of the store anymore.

Their pastrami is nearly as good as Katzs. It's excellent as is their salmon Dijon and steaks

N.B. This was originally titled and IS ONLY a review of the NEW "Man Aisle" @ West Side Market. It was an FTR until today when someone deleted the title of my review "The Man Aisle" @ West Side Market and replaced it with ONLY: West Side Market (which has been reviewed hundreds of times.) MY ORIGINAL REVIEW WAS ONLY OF THE NEW "MAN AISLE" AND NOT OF WEST SIDE MARKET!!! The "Man Aisle" is not only a brand new concept, but it IS an actual aisle in one (of 3 West Side Markets). If there is support for it, it will spread to their other stores and who know, maybe to other supermarket as well.... I'm "only" giving this 4 stars since the idea, while original, has yet to be fully "fleshed-out" so to speak... Basically, this is an aisle where men can come in grab a six-pack (drinkable variety...lest u think otherwise...), some beef jerky, shaving needs and "get the heck outta Dodge" as the saying goes... For those of you not familiar with the Western genre, this translates to guys who don't want or need to spend a lot of time perusing aisles that have little, or in many cases, nothing to offer them. You could, of course, spend your time comparing hair-care products or glancing at magazines you'll never read or even condiment shopping...but after all...why waste the time when Stubbs BBQ sauce, some chips & brewskis are all you're really in the grocery store for???!!! Like I said, the idea needs fleshing out: for example guys do need paper towels, tp, and "real food" (occasionally) but there is a definite appeal to the "grab it and go aisle for men" phenomenon that Westside has just come up with.... Kudos & props to the geniuses who came up with the idea: guys want to be "in and out" in 5 min.....hey,- I know, let's give them their own aisle!!! Now if they can add a Men-only "smart-lane" (no shopping carts, no dogs, no one with more than 15 items) to the check-out experience, we'll really be getting somewhere! PS. Yes I'm familiar with the "fast-lane" 10 -15 item limit but how many times have you seen soccer moms pushing that euphemism into extinction?! Men aisle shopping? Grab a fast-pass "sticker" or some such and breeze on through ur own personal "man-lane"...no kids, no dogs, no 500-item shopping carts... just a peaceful wish that as Rodney said "we can all get along"...

THIS IS THE BEST MARKET. They have been with me through so much and I am ALWAYS able to count on them. Open 24 hours, incredible selection, and wonderful staff. A little pricier than some other places, but the quality is superb and it feels great to support the business. The produce is great, the prepared food is wonderful, and the coffee is pretty good too!! They always have exactly what I need and I always have such a pleasant experience here that I try to go every single day!

In an area with few decent lunch options, I decided to try the prepared foods section at Westside Market today...and was super disappointed! For $12-14, you can get the "special" which includes two sides and a main dish. I sampled a couple things that looked good but were gross (the roasted carrots being one of them) and ultimately decided on the pot roast, roasted veggies and mac and cheese. Everything was bad. The pot roast was 75% fat and I left the majority of it uneaten. The mac was flavorless and the roasted veggies were so oily I was practically eating them like soup. For that much money, I expected so much better! Two stars for the great customer service though, the guys behind the counter are so sweet. Just wish the grub was better and the prices lower.

ETA: Yay! Westside is open and it is hopping! Everything is bigger, brighter, and cleaner. Mmmm...and all the delicious, fresh, cheap produce is back. Woo! ---------- As one of my favorite Yelpers would accurately (and blasphemously) exclaim, "Sweet Zombie Jesus!" I know I'm jumping the gun here, since Westside Market hasn't yet reopened, but, good lord, am I giddy with anticipation. When the Westside Market closed so that a new residential building could be built, it was a time of mourning for people in the neighborhood. Westside was a perfect Manhattan market: fresh fruit and vegetables, a nice meat selection, all kinds of baked goods, cheese up the wazoo, six different kinds of smoked and cured salmon, and a slew of random items you had no idea that people would want to consume. Now it's going to be back and hopefully it will have retained some of its fabulous soul.

Sorry, lovers of this place, but this past week, I had to return grapes, milk, and cut carrots, each because I discovered they had gone bad when I got home. Not reliable. I'll be shopping elsewhere for my produce (and probably everything else), thank you.

West Side Market is a neighborhood staple, with fresh foods, prepared foods, and an enormous selection of foods. But the best part is their customer service. I called to order a cooked turkey not for Thanksgiving Thursday, but yesterday, Saturday, which is when our family celebrated the holiday. I ordered it on Wednesday, and I asked for it to be delivered at 2pm. "No problem" said Nick, the manager. Our turkey arrived at 1:45pm on Saturday, as described and it was totally delicious. I am friendly with the cashiers, and with the delivery men, and while some of their staff changes, others have been there for years. I am so lucky to live near West Side Market, and it is my go-to place. Long live West Side Market!