Whole Foods Market

Grocery store · Chelsea

Whole Foods Market

Grocery store · Chelsea

1

250 7th Ave, New York, NY 10001

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Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null
Whole Foods Market by null

Highlights

This eco-friendly Whole Foods in Chelsea offers a curated selection of organic groceries and ready-to-eat delights, making healthy shopping a breeze.  

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250 7th Ave, New York, NY 10001 Get directions

wholefoodsmarket.com
@wholefoods

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250 7th Ave, New York, NY 10001 Get directions

+1 212 924 5969
wholefoodsmarket.com
@wholefoods
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@wholefoods

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Jul 8, 2025

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@eater

"Whole Foods Market has opened a bodega-like convenience store in Chelsea with an açaí bowl station and kombucha on tap. Dubbed Whole Foods Market Daily Shop, it’s a quicker alternative to the grocery store at 250 Seventh Ave.; the to-go shop is located next door on the corner of Seventh Avenue and 25th Street. The shop places focus on local products, specifically from Gotham Greens, breads from Balthazar, and doughnuts from Dunwell and Dough. Other grab-and-go fare — bagels, pastries, and some hot foods like paninis or salmon — are also sold. A separate bar run by Allegro Coffee Co. pours coffee, fresh juice, and kombucha, and an açaí station lets shoppers build their own bowls with toppings like fruit, granola, and nuts. There is some bar seating is available for people wanting to eat in the store." - Carla Vianna

Whole Foods Market Daily Shop Opens in Chelsea - Eater NY
View Postcard for Whole Foods Market

Dino Rodriguez

Google
This is a sizable Whole Foods Market with a very good hot and cold self-service food area. Fruits and vegetables are also fresh, the meat section is serving up fresh cuts while keeping the display case filled with additional freshly cut options. The lines tend to move fairly quickly no matter how long the line may be and there's always someone at the front of the line assisting customers as they see their register number being called.

Marco Druzetich

Google
No fruit for days. I hate to do this but this is the worst Whole Foods I’ve been to. They haven’t had salmon in over a week and this was the final straw. Every time I go at 6:30pm the shelves are half empty and the store is a disaster. Whenever I ask for a product the associate tells me to come earlier in the day. Unfortunately I work and this isn’t my problem but an issue with management and ordering. They haven’t had flank steak or fresh spices in a year. Now it’s fish. Get it together.

Yeeman Sin

Google
Whole foods Market What a beautiful place to buy groceries It’s a Aladdins place full of fresh fruit, vegetables, meat and seafood. Their food to eat is amazing Roasted Chicken, Sushi, Fresh Salad bar, Hot food bar, Hot Pizzas, Meals so much more……

Julia Fischer

Google
Overall a decent Whole Foods, and the check out line moves efficiently. The reason for my low rating lies within the rotisserie chicken. It is god awful. The driest chicken ever and I thought Windsor Farms in Bushwick was bad. I am so sick and tired of buying dry chicken. It is not that hard to cook a decent rotisserie chicken. The rotisserie chicken at this Whole Foods felt like eating Kleenex tissues.

Lorenzo

Google
Excellent supermarket, you can find everything you need. For me, as an Italian, it was the first American supermarket I visited, and I was impressed by the order and cleanliness. I definitely highly recommend it.

Kabil Muharem

Google
Nice supermarket, love buying here. It doesn't look big when you get in, but it's huge once you're inside. Wholefoods aways has lots to offer, and always quality at first place. Good job, keep going!

Pinhos Reviews

Google
Very nice Smaller Version of famous Whole Foods Market IN NEW YORK CITY. It's a nice Grocery store with Eco-minded chain with natural & organic grocery items, housewares & other products (most sell wine) they offer large quantities of Organic products Great produce and Service options and No-contact delivery offered as well as Delivery In-store pickup and In-store shopping Same-day delivery They offer Great produce Accessibility for Wheelchair accessible entrance. They also offer Wheelchair accessible parking lot Organic products they prepare foods Salad , bar Restroom is clean Electronics Recycling for Glass bottles Metal cans Plastic bags Plastic bottles They accept Payments Credit cards Debit cards NFC mobile payments SNAP/EBT Credit cards MasterCard.

Adati Tarfa

Google
Very lovely Whole Foods. The store is reasonably busy and has a lot of items in stock. Their fresh food items is one of the best! The staff are kind and very helpful. They have a lot o snacks on sale and make them in easy to access locations. Definitely recommend this as a place to shop especially if you are in the city and want walk around and grab something quick but healthy to eat.

Jessie H.

Yelp
Don't come here during peak times, it is crowded AF. I would actually only recommend coming in the early morning. The lines are LONG. It's a decent sized whole foods but not as big as the one on 9th ave and 32-33st. The aisles are narrow. Go to the self checkout line.

Marianne W.

Yelp
Whole Foods at this location in Chelsea is convenient when I visit my daughter at her office. I typically buy items that are not frozen because it's a long trip home. Their 365 brand is the best price and I like the quality and taste. This week my daughter stopped in here during her lunch break. She has a refrigerator and freezer in her office employee lounge. She knew I needed Kale so she picked up two bags for me to bring home after work. I'm glad I have a helpful child and helpful friends in Winter! 365 Frozen Kale is $2.69 a bag. I'm recommending Whole Foods and this location is as good as the rest.

Jennie M.

Yelp
This Whole Foods is definitely on the smaller side for a NYC Whole Foods. It doesn't have any seating areas as many prepared foods as some of the others I've been to. But it always has everything I need. It's easy to find things and to navigate around. It can get very crowded on Sundays though -- the Sunday lines are a little crazy!! And I find they run out of produce sometimes on Sundays. Better to go Saturday or during the week if possible

Estee A.

Yelp
The two cashiers at full service check out at around 9:35pm tonight were a vibe! Smooth check out, well stocked, I love Whole Foods.

Lily K.

Yelp
Ok Whole Foods in Chelsea. The layout is not great and it's hard to find some products. Hot bar selection is decent but the grab and go leaves much to be desired. Decent bakery selection but the location/displays are awkward. Came on a Saturday morning and it wasn't too busy. Definitely prefer the Trader Joe's located not too far from this location.

Alice A.

Yelp
Horrible Horrible Company. Beware purchasing something on line as a delievery. I just had an incident with my partner we got this yogurt and other items, the yogurt had mold and we didnt realize it until we fully opened. It was disgusting! I contacted Whole Foods Costumer Service and even though the lady was nice, she told me they cant do anything and to contact their partner company for a refund. Basically, if you are Whole Foods but doing delivery they dont care about selling bad products, they dont care about their costumers getting sick. It's pretty sad. I havent buy at Trader Joes in a while but I guess is time to get back, hopefully they got better policy

Darina H.

Yelp
Smaller than the average Whole Foods but this comes with the territory of being situated in Manhattan. They had all the essentials that I needed for my extended weekend including toothpaste, berries, fruits, greens, popcorn, yogurt and chocolate. Lots of drink options for grab and go. They have a smaller hot foods section and a cold section for quick ready to eat options. I would say that the aisles can be quite small and you have to navigate the foot traffic of people, however if you're familiar with NYC foot traffic - you will navigate around here just fine. The staff are almost always around re-stocking shelves and can help you locate what you're looking for when you're in a time crunch. There are tons of self-checkout and service check-outs available here. I am happy that this WF was located right near my hotel! Thanks for being so reliable when ya girl needs a late night snack at the hotel room!

Megan M.

Yelp
I am allergic to soy and wheat. I went to a manager at the Whole Foods in Vauxhall, NJ today at 12.30. I asked for help looking for gluten free lentils. The manager has already had to help me twice in the past few months as I am allergic to soy and wheat and they mislabeled a prepared food item with allergens I can't eat. I luckily did not have a terrible reaction as I only had a bite before I realized it was mislabeled. Today, the manager told me that lentils processed in a facility also processing wheat is ok for celiacs and that most cross contamination is " totally normal". That's not true. He also said labels saying items may be contaminated with : soy, wheat, tree nuts is ok if a person is celiac. That's not true and people can get really sick. ShopRite, Stop and Shop and Traders Joe's all have more informed staff, better trained and nicer employees. I can't safely shop there and I think it's important to realize While Foods has completely stopped worrying about hygiene and allergens. I will be using Thrive and Stop and Shop.

Ruwan J.

Yelp
back when Whole Foods was novel, this location felt new. however in 2023, this feels like an "old" location. feels a little cramped in this location versus the newer or renovated ones. it is definitely one of the smaller Whole Food but it does carry everything every other WF market does. the lines for checkout it here can get crazy long. hopefully it gets modern makeover and they can create some space but overall this location will handle your grocery list needs.

Lhamo L.

Yelp
Cashier Service is no good worst cashier service. And I am a Asian and they teat me like they are giving me a free foods . so I wouldn't recommend this whole food market. Don't go there if you are Asians

Art A.

Yelp
Very pleased with this Whole Foods. Perfect size, very manageable, can find what you need and get the shopping handled quickly. Roasted chickens here are a special delight because, as at other Whole Foods, they don't add ton's of salt, and no strange seasonings. These are the only store-bought roasted chickens I've ever had that taste just like how my Dad used to make them in the broiler.

K L.

Yelp
I was shopping at WF in Nomad yesterday (6/30/24). I went to pick up lunch at the buffet around 12:15 PM. There was a person who who came by the food buffet with a couple of bags of groceries, he grabbed a couple of large flip top boxes, filled these up with chicken and other items using his hands, put the boxes in the grocery bags and walked out of the store. I complained to the security person in a red vest at the door as well as the in store customer service. Nothing was done about it. My friends and I will not be visiting the food buffet again. I am surprised that the store does not care to maintain hygienic and sanitary practices.

Diana Z.

Yelp
I am at this store 5 day each week. Needless to say I leave good amount cash in here. The store in overall is an ok experience given it is in the city. Majority of staff is great friendly, since I am there every day most of them recognize me. There is however one person that ruins my experience every single time I have to interact with him and it is pretty often because he is at the meat counter. I think his last name is Alvarez, longer salt and pepper hair. This guy may be good at his butcher job but he should not be at the front, let him just chop up meat in the back and let his anger out over there. He is always rude in one way or another. Either making uncalled comments, making you feel like you don't know how to order meat, not excited when you choose particular piece of steak.... They are all the same he says..,, if I am paying $40 for a piece of steak let me choose what piece i want. I thought at first maybe he is having a bad day but this is just every time I stop for meat, at this point I just started buying meat at citarella because it is just too annoying.

Kesha J.

Yelp
The store was very orderly and properly stocked. I was disgusted by a hair I discovered in the bottom corner of a prepackaged salad. I immediately gave it to an employee.

J. Lawrence N.

Yelp
I've not always been a huge fan of this particular Whole Foods in the past. It's small. The staff is usually, if not always, rude and unfriendly, and it's not the best of what WF should be. But, today, my opinion shifted up a bit, and almost notched me to a four star-review. It probably helped that with social distancing the store wasn't particularly crowded. But the fruit was fresh and it wasn't as annoying as usual. That's about all I got.

Marie S.

Yelp
I dropped by the Whole Foods Market in Chelsea yesterday & what a surprise! The body shop adjacent to the main store has been completely remodeled! Gone are the endless rows of vitamins. Now you can finally buy a meal & coffee and there's a place to sit down - a row of stools facing a window, very nice improvement! The prices are competitive for the area. I dislike that the sale items require an Amazon prime membership to receive the discount. It makes the shopping experience less enjoyable. No fun in realizing you could have saved money by having a membership. Paying for a membership you mostly don't need isn't fun either. I don't like math ! Sorry but I don't want to try and calculate if buying a prime membership would save me money. I just don't want to feel pressured to shop at one store over another either. I'm willing to pay for freedom of choice.

Robert A.

Yelp
We make you wait! That should be their motto. No matter what time you get there. Whole Foods is a whole block long. This morning got there around 8. They had ONE cashier accepting cash. YUK! A disgrace!!!

Henry M.

Yelp
Waited in the customer service line for 15 minutes to return moldy fruit and when I got to counter the manager, I believe his name was Meron, looked at me and said "can't you see I'm busy." After 3 or 4 minutes of awkwardly being ignored I reluctantly had to walk away. You would think paying a premium for groceries ($7 for mold infested blueberries) would get you reasonable customer service but not at this Whole Foods. Terrible customer experience.

Jon T.

Yelp
There are SOOO many whole foods in manhattan and this one just happened to be closest for my partner and I during one of our stays. It played its part and got us what we needed. This one was surprisingly larger than I expected, as it stretches far into the back. Most sections were moderately sized meaning we found everything we were looking for, which ranged from some skincare items to breakfast foods. The line on the way out is pretty manageable (by NY standards). They have an alternating queue process which is executed by a few digital screens overhead. It moved pretty quickly. All in all, a relatively easy visit- what more can you ask for.

Quincey H.

Yelp
I'm obsessed with the Whole Foods caramel and I wish it wasn't so hard to find! Sometimes they'll make it for me at the bakery but usually I find it in the produce section. Definitely worth a try!!

Shannon M.

Yelp
I was with my eight year old and needless to say she did not find anything she wanted to eat at Hudson yards. But when we got to Whole Foods and the hot and cold bar it was like heaven for her. She loved the soup. The rice is plain and fresh. She had salad with no dressing. The food is so fresh in the hot and cold bar. This is not the case in Connecticut where it looks like it's been sitting forever. We had a great meal. The staff was really nice.

CC M.

Yelp
I used to love this Whole Foods- Most of the people who work here obviously don't like working here- What is the culture at these stores? Anyway, after dealing with all the cranky workers and paying for my shopping bag, imagine my dismay when the handles broke, the bag then fell on the street, the eggs in my bag broke and ruined most of the things I had purchased??? I had popped into WF after work on Friday and couldn't deal with going back and braving all the cranky workers ‍‍‍, so I stopped into the grocery store on W 23 to repurchase my items. Westside Market's bags are MUCH sturdier!!!

Flora H.

Yelp
This is the Whole Foods in my building so I frequent it, but it's really not the best. The hot food bar and general selection leaves something to be desired and there's always a line for both the self and full service check-out. But the convenience cannot be beat - they even have Amazon lockers and Amazon return services. I definitely wouldn't go out of my way to come here but if you are in the neighborhood, it does the trick.

Curtis J.

Yelp
This is actually a good idea having a simple pared down version of Whole Foods. I'm not a big fan of the self check out, however it's good to everyday items to buy and not have to wait on the usually insanely long lines. The pound cookie selection could also be better, and the section is disorganized. It took an entire minute to find tissue paper! This all said, I will probably return and hopefull things will be better.

Marissa L.

Yelp
The shopping experience at this Whole Foods has gotten so much better since they installed the self-checkout machines. Before, unless you got extremely lucky, the lines to check out were always so long. The registers took up a good portion of the store's space, but only a fraction were ever open (even before COVID), so it was so slow. I don't think I've had to wait more than a couple of minutes now to get to a self-checkout machine, and most of the time, there's no line at all. I've always liked the selection of items here, especially all the vegan options, but the slow lines were such a turnoff. Significant improvement that makes shopping here so much better, along with the extra savings on the sale items by scanning our Prime code.

Cara T.

Yelp
I did in-store pickup here through Amazon today. Everything I wanted was in stock and it was waiting for me when I got there! None of the bags had handles and the courier that brought my food was super helpful and got me different bags so I could carry it home easier. Overall it was a seamless pickup and I love the quality of the groceries here! I did have to wait in a line outside, but it moved really quick! Don't be discouraged if there is a long line!

A. D.

Yelp
Every time I enter Whole Foods, I'm aware of more and more items being downsized from 16 oz. to 12 oz. at the same price or maybe $1 less. Today it was their 365 brand of smoked salmon. I'm saving a lot of money by walking out with less products in my basket. Their salad bar at $13.99/pound is filled with frozen vegetables -- nice price gouging, WF!

Adhip J.

Yelp
The manager of Whole Foods in Brooklyn on 3rd Avenue is a real piece of work. His name is Mark. Refuses to give his full name. He is rude, insults the customers. I really hope someone takes action against him. Had the worst experience there waiting for my groceries for 30 mins and then getting shouted at

Tom C.

Yelp
Make sure you check the sell-by dates, because their staff sure doesn't. Last week I purchased New England clam chowder and it was two days past the sell-by date. Thompson grapes I purchased the same day were largely spoiled on the bottom where you couldn't see them. I'm done with this store.

Harvey M.

Yelp
This review refers to the upper east side Whole Foods on Third Avenue in Manhattan. They offer a hot salad bar and a cold salad, both are the same price per pound. I like the cold salad bar better. I have tried only one of their hot soups which was the New England Clam Chowder and I can recommend it. I tried their Dark Chocolate Almond Lace Cookie (pictured) which I highly recommend. The dominant flavor is the delicious dark chocolate, but it does not overwhelm the almond flavor, and the texture is crispy. They sell them by the pound fifteen seconds away from the entrance to the store, I bought two for $3.11, including tax.

Claude R.

Yelp
Stood in 1 of 3 lines for 15 minutes to purchase 1 item. 29 registers but only 3 open. Gotta be the slowest movement possible. Unfortunately this was the only place I could get a cake at 9am.

Frances D.

Yelp
Whole Foods does lots of things right, but is also doing some really bad things over and over: Praise: I fell at the top of the escalator and couldn't get up! I screamed for help and very quickly 2 employees in charge of safety were there. They even checked via email next day to make sure I was OK. Alas, the "regular" staff isn't always as nice. Complaints: 1) Their 365 brand milk cartons are now impossible, and I mean impossible, to open. You can push the sides in, but you cannot pull them out to create a spout. This has happened every time, Yesterday I finally tried a knife, and when I could open the "spout," it was torn and half the milk spilled out. Don't believe me? Try it yourself! 2) I won't get their 365 milk in the plastic containers because the milk goes bad way too quickly. 3) The Upper East Side store is set up without any guidance at all as to where things are and unless you know the top floor well, you can go around in circles and never find what you want. You have to grab one of the busy stock clerks to direct you. And go find the escalator or elevator on your own! 4) They are either very understaffed or simply don't pay their workers well, which would account for their harried look and sometimes rude behavior. Not true for everyone -- some go out of their way to help. But when you pay people adequately and give them decent benefits, plus rewards for good attendance, etc., you will find customer satisfaction goes up. Why are so many employers unwilling to see this??

Simon L.

Yelp
TERRIBLE!!!! Bought some fresh sausage made by Wholefoods; Spinich Feta Chicken Sausage. Cooked it, and while we were eating, I gagged on a piece of plastic that was inside the sausage!! Luckily, I was able to spit it out before it got lodged in my throat! After calming down, we took photos of the plastic, and then we contacted Wholefoods sent photos told them what happened. I am very upset because Wholefoods as a company represents themselves as "pure" and "wholesome"...what is a piece of plastic doing inside a sausage??? It has been more than 24hours, and I didn't hear back from them regarding this terrible incident and I can say for sure that we are extremely disappointed at Wholefood's lack of decency and response! This is why I am posting this. WHOLEFOODS BEWARE!!! Control your food quality please!

Joe D.

Yelp
This is a Whole Foods in Manhattan, Amazon. It has 30 spots for checkers and you populate 5. 15-20min lines every time.

Andrea L.

Yelp
I've been going to this location since they opened. It used to be good, I enjoyed shopping there. Over the years, the quality gradually declined, and then went off a cliff when Amazon took over. Typical visit: I grab a basket, go around the store, realize they are out of half the things I need, then I see the looooong check-out line all the way back to the cheese section -- people who look like they have been there for hours, listlessly scrolling on their iPhones (by the way, this is a health hazard, we are in a pandemic, right?). Two lonely check-out people and about 25 unmanned registers. So I put the stuff back, exit the store, walk 3 minutes to West Side Market or 5 min to Gristede's or 7 min to Eataly, Fairway or Trader Joe's... so many other options in this neighborhood. The future is not bright for this WFM location. I hope they shut it down soon, it's just sad.

Guy H.

Yelp
Worst WholeFoods in NYC. Management doesn't care. Never more than a few registers in service, so even when it's not crowded, it still takes forever standing in line to check out because there are only 3 or 4 employees on registers. Pathetic.

Robbie D.

Yelp
This Whole Foods store is the biggest one I've ever been in period it's absolutely amazing. It's builds with everything that you could think of including beer wine food chips and even fried plaintains. A store is brightly lit an extremely clean everyone is super helpful my only complain is that they don't have a bar that serves beer and wine like the Whole Foods in Dallas Texas but at the minor complaint considering how beautiful the story is and you practically can find anything here. Just so that you are aware the store is very close to the world trade center and it is extremely busy and check out process can take a while considering there are so many patrons in the store all at the same time However the staff do a great job of making sure everyone gets turn and out the store

Aaron S.

Yelp
I was impressed with many branches of Whole Foods during my time in NYC - this branch is located on Seventh Avenue in the Chelsea / Fashion District area of the city, with it being a short walk away (around a block or two) from my hotel, I did visit here a couple of times. The selection around the store seemed pretty good in most areas - again I would have liked to see more gluten-free ready-made food including sandwiches however, but they did have a good selection of items you'd have to cook yourself including pizzas and ready meals, sadly I was told they don't have a microwave in store so were unable to heat a ready meal for me, which I would have needed staying at a hotel with little access to food (especially considering during my stay the Hilton Fashion District)'s kitchen was closed for renovation. The store had a good feel to it too and had a really nice, large fresh fruit section and although it wasn't the biggest or largest store in the city and selection in few areas such as the milk did seem depleted, it still remains a rather nice store with great staff. 4*

Cassie P.

Yelp
This WF was just okay for me. It was super convenient to the hotel where I was staying. It's small and has a smaller choice of items. We did get sushi to go a few times for the perfect hotel dinner.

Sean W.

Yelp
WF's has installed around 30 self-checkout registers. No savings for the customer, only benefits WF's.

Vic C.

Yelp
Whole Foods Market located in Chelsea, on a corner that is within a reasonable amount of walking distance from a handful of subway stations. My husband and I came by this market this evening to purchase some produce, snacks and water to keep at our hotel while we enjoy your week long vacation in New York. I don't know if dogs are allowed to walk inside, but I saw 2 separate dog owners walking their cute little dogs inside the market and it didn't seem like employees were upset. Anyways, everything seems to be in proper order and have similar layouts as other markets in general. I ended up spending around $55 on food (more than I typically spend on groceries for less than one week's worth of food but Whole Foods is jokingly nicknamed "Whole Paycheck" for a reason) and then had to haul everything back to our hotel (I can see why New Yorkers get their groceries delivered more often than Californians). Anyways, the lines available for the check out stands were pretty long this evening. There were 2 separate areas to line up. One line was for 10 items or less and the other was everyone one. Once in line for purchasing more than 10 items, at some point, the line will break off into 3 separate lines that are categorized by color (blue, yellow, green). You wait in whatever shortest line (there are also impulse items sold here like magazines, candy, canned and glass cold beverages) and then wait until prompted by the screen to go to which check out. The screen will tell you which number and which colored line is allowed to go to that check out. It seems kind of interesting because I don't think I have seen that at other markets. Anyways, the cashier at the register was nice and friendly. Overall, had a good shopping experience (even if it did cost quite a bit from my paycheck). Just wished they had a larger cheese section and more items available in the premade salad section that you can scoop yourself (my 2 favorite sections in any Whole Foods I frequent back at home).

Lori A.

Yelp
This WholeFoods is like any other location. They carry the same inventory and the workers are nice enough. My only gripe is that it's super small and they don't carry Gluten Free bread. If they do, I certainly never saw it and I looked hard for it. That detracted from my shopping experience. Otherwise, I was satisfied by everything I saw and the hot foods bar especially looked yummy. If I'm in the area again, maybe I'll stop in and check for that GF bread again.

Julian K.

Yelp
I think this Whole Foods has declined markedly since being taken over by Amazon, but the last straw occurred today when I walked in and encountered about 8 customers and 4-5 staff members without masks before making even it past the checkout lines, despite laws mandating masking. Customer service made it worse when they refused to enforce. I generally don't make a big deal about masking, but found the lack of care and compliance on the part of the store terrible.

Emily K.

Yelp
I came here on a Friday around 10:30am. A good time to shop. Not crowded. Easy to browse aisles and see the current sales. Plus no wait in the checkout line. This location is one of my least favorite Whole Foods. They don't have a dessert bar, and they have no seating area to eat the prepared food from the hot food bar. Also, up until recently, the Whole Body section was separate from the food section, which meant waiting in line and paying twice if you needed items from both the main store and Whole Body. But they recently moved the Whole Body Store into the main food store. Plus they renovated and added bathrooms as well. Awesome addition. Now the old Whole Body Store location is under construction. Here's to hoping they add seating there, or a dessert bar!

Sara S.

Yelp
I have been to this store several times and although the lines are always long, and people go through the "express" lane with more than the allowed quantity, the store's inventory made it worth coming here. Lately, however, it seems like they are going out of business and customer service has really deteriorated. I find it amazing that in a neighborhood like Chelsea they can hire staff which is not helpful and rude. I tried returning a couple of items which were clearly from WF but didn't have a receipt on hand but could prove purchase with my credit card and the associate told me they would not even give me a store credit. I thought grocery stores were required to take back food items by law but Whole Foods apparently has a different set of rules from any grocery store I have ever shopped at. I also got a sandwich from the hot bar which I asked them to toast -- bad idea. When I got home and opened it, the bread was burnt. See the picture.

Anonymous A.

Yelp
Found a black beetle inside the unopened bag of salad I bought from here. Disgusting!!!!!

Eric Z.

Yelp
Why is the line always SO long no matter what time of day? Many of the cashiers move as slowly as possible and wait in between customers to talk amongst themselves and stand there doing nothing (NOTE - not knocking the cashiers and employees who work hard and do their jobs). The management of this store must be incompetent, lazy, or both. Why is there no express line? There used to be! Many other whole foods have express lines! This store seems intent on making every customer as miserable as possible. The prepared/prepackaged food is also disgusting now - the chicken tenders taste poisonous and potentially occult.

Christopher B.

Yelp
There are generally 20 to 30 minute lines when the store is not busy due to only four to five cashiers. Unacceptable. I no longer patronize this store as clearly the managers could care less about customers' time.

Valeria P.

Yelp
Reviewing Tribeca Whole Foods - somewhat ok. Expensive, and not really healthy or organic, but I do like their 365 brand. Mostly frustrated with the cooked food (always burnt and dry) and baked goods, especially artisan counter bread - never good tasting. Angry with the butcher shop - just awful meat quality. Not sure what chemical they put in the beef cuts ( ribeye or skirt stake look so bright fresh behind the glass vitrines) - just awful, no juices, no blood, no taste no matter how much spices and salt you put in marinades. Big failure. I should have known better since there are never people at the butcher shop except for pork or chicken. Brilliant marketing ploy "farm's market" though.