"Philly’s flagship Whole Foods is so much more than a well-stocked grocery store. The sprawling shop is home to “Restaurant Row”: a collection of fast-casual outposts of local favorites, including Federal Donuts, falafel shop Goldie, and hummusiya Dizengoff. Along with a killer food court, there’s a full bar and a mobile cart serving beer, wine, and cocktails." - Caroline Coral
"Since being acquired by Amazon, the grocer has seen increasing integration with Amazon services: its private-label 365 products are sold on Amazon and available for fast delivery in some areas, and Prime members can get same-day or one-day grocery delivery. Amazon Lockers have been installed in select stores, and Amazon’s Treasure Truck now visits store parking lots to sell promoted items (the initial deal was an Instant Pot bundled with a $10-off-$40 coupon), a tactic that encourages additional in-store spending. Although some reported post-merger price cuts appear to have been short-lived, customers benefit from cross-marketing promotions and new pickup/fulfillment conveniences, and there is speculation that cashierless technology may be introduced down the line." - Whitney Filloon
"After being acquired by Amazon in August 2017, the grocer introduced an “order-to-shelf” (OTS) system that moves products straight from delivery trucks to store shelves, bypassing backrooms. The change was meant to cut costs and reduce food waste and employees report it has indeed lowered spoilage, but it has also produced frequent out-of-stocks and empty shelves for staples such as bananas, onions, and potatoes, prompting customer complaints. Managers say inventory metrics look healthy because backstock is minimized, yet front-of-store availability has suffered; executives have publicly praised OTS while anecdotal reports suggest replenishment problems remain. Other retailers like Target are trying similar approaches, and many observers think Amazon’s logistics capabilities may be required to fully solve the stocking issues." - Whitney Filloon
"After being acquired by Amazon, this grocer cut prices on its organic and hormone-free rotisserie chickens—bringing certified birds to roughly $7.99–$9.99 and non-organic birds to about $6.99—which helped boost overall attention and sales for the prepared-chicken program. Rotisserie birds are among the chain’s top sellers and have evolved from a plain salt-and-pepper offering into a rotating roster of monthly flavors developed by its R&D kitchens (examples planned include a Turkish-style spice blend, a Nordic “mushroom forager,” a miso-tamari version, and one with Ethiopian berbere). The cooked chickens are sold not only whole but as plated meals with vegetable sides, in bowls, and atop rice and noodles as part of an expanded grab-and-go meal-solutions strategy, and are frequently used as ingredients in other dishes; busy locations can run out by early evening. Stores forecast production using sales history, hourly reports, and experienced staff judgment to try to hit demand spikes and streamline spit-roasting, packaging, and turnover during dinner rushes." - Daniela Galarza
"Following acquisition by Amazon, this retailer cut the price of its organic roasted chickens (alongside items like avocados and kale) to reinforce their role as a customer draw rather than just a commodity, even though its cooked birds are generally smaller than those sold by some warehouse competitors." - Daniela Galarza