Fred Gamble Jr
Google
Jarrett, the evening manager, needs customer service training. I had a dispute with the cashier, who was simply clueless and appeared to be "off the clock" even though it was 9:57, and I asked for the manager. Jarrett, displaying body language of a negative attitude, told me to basically pay for my items and leave. I wanted to save money on the avocados and I did not understand about the Prime membership, which I do have. Instead of trying to help, the cashier, looking like she just smoked a fat blunt, was just standing there with no clue as to what was happening. Jarrett did help, but certainly didn't want to, or at least that was his attitude. I found out why Jarrett wanted me to hurry up and pay. He wanted to lock the doors at 9:58 (he opened them for me to leave). Wow, I had no idea your management training allows your team members to rush customers out of the door. Is this because it was 9:57? Most businesses want customers to rush inside the store and spend money. Whole Foods wants to lock the doors BEFORE closing and if you happen to be in the store, certain team members and management members want you to hurry, purchase, and get out! One more thing, Jarrett encouraged me to write this review, so obviously he could care less about any promotions, accolades, or even a congratulations on a job well done from members of your organization. Your employees must have a low morale in this environment. It's too bad, because I loved the atmosphere of the store, but I will never visit again. Thanks Jarrett! ✊️