Whole Foods Market

I’ve been living around this area for a few years and I always buy here but it’s disappointing a times. Sometimes was the service, it got better this year. Now it is the essential products that they should have, like eggs or cheese. I went there Saturday and I couldn’t believe they didn’t have eggs and last weekend was cheese. Another thing that I see and it’s wrong was the bread right next to the hand soap. I didn’t buy bread that close to the soap I don’t want to taste.

2024 UPDATE: Amazon discontinued the use of Just Walk Out technology at its grocery stores. This Whole Foods has changed back to a traditional checkout system for all customers. The review below reflects the previous experience with the technology available. Very cutting-edge store, the first Whole Foods to open with Amazon's Just Walk Out technology. However, the other recent review from a Local Guide has some inaccuracies. You are *not* required to use the Just Walk Out technology. There are traditional self-checkouts if you prefer. When you enter the store, you choose which way you'd like to shop. If you do want to use Just Walk Out (and I recommend it), you do NOT need to be a Prime Member. You can use an in-store code from the Amazon/Whole Foods app, set up palm scanning (Amazon One), or use a credit card. Just Walk Out cuts out so many steps from shopping. You can put things into your bag as you shop, and you don't have to take them out again until you get home. I was so impressed with how well it works, even with complex items like loose bars of soap set out on a table, the self-serve hot bar/salad bar (which is priced by the box here), and the deli. As of November 2023, this store has eliminated the entry gates. You can walk in freely like any other grocery store. When you are ready to check out, you can go to self-checkout, or you can head straight to the Just Walk Out exits, scan your phone/card/palm, and be on your way. The selection here is exactly what you'd expect from any other Whole Foods. It's really impressive how the Just Walk Out technology has been scaled up to a store this size, with such a large selection. The quality is great. I went out of my way to shop here because I'm a fan of the technology. I can't wait for this to come to a neighborhood closer to where I live.

I am a regular at this Whole Foods and have stopped by during lunch breaks at least once a week since it opened. I come here often enough to know that the bakery products have gone down in quality. I have not bought cookies, scones or bread here in a long time because every time I give them a chance, the products are over baked. (I will say that the mini pastries are an exception). Most recently I grabbed a single, brown butter apple cookie and it was overly sweet and gooey. Everything else in the store is quite standard. I miss the days when the hot buffet was by the box and it was just walk-out.

Huge changes! Everything has been automated now since they reopened in February 2022. You don't need to be an Amazon Prime member, but it's optimized for those individuals. You walk in through turnstiles, with your unique member QR Code and then you simply walk around the store pick things up and walk out. No checkout, none. Sensors, really cameras, identify what you picked up and put in your bag. You're charged as you walk out. Your receipt shows up in your email in box. I checked, it was accurate. Again, walk in, pick up what you want, place in your bag, walk out. No checkout! The future is here. Always feel free to reach out to me on Twitter @joerazz

My lifeline being in the same neighbourhood for four years! Groceries could be a little more expensive than others. But very easily accessible and easier to return.

My family and I are generally loyal to this Whole Foods location, because they normally have fine products and a very friendly, helpful staff. However, today around 8pm, was really disappointing due to the disrespectful attitude of a female staff member when I tried to process a return/exchange of an item I bought the day prior. I wanted to return/exchange the item because I noticed hidden mold on the item after-the-fact of a purchase. I noticed hidden mold on some Whole Foods items in the past, but this is the first time I chose to exchange/returned hazardous products. The staff member had an attitude like I was a "crazy Asian person" when I wanted to return this item. Then she acted like Whole Foods would never accidentally sell moldy produce. This was one of those instances where I questioned myself on the degree of anti-Asian biases from this employee. This experience would have been better if the employee refrained judgement, and simple processed this return/exchange request.

"I’m extremely disappointed with my recent experience at Whole Foods. I picked up a Too Good To Go bag, which was supposed to be valued at over $30, but when I got home, I found the bag had been tampered with, and a significant portion of the food was missing. I paid $10 expecting a fair deal, but what I received was worth barely half that. This is unacceptable, and I expect better from Whole Foods. Customers should be able to trust that they’re getting what they pay for."

Retailers like Whole Foods. While the name implies a focus on whole, nutritious, and unprocessed foods, not all products sold there align with that ideal. Many items are highly processed or contain ingredients that may not support a truly healthy lifestyle, yet they are marketed as premium or “natural.” 1. Understand Whole Foods vs. Superfoods • Whole Foods: Foods that are minimally processed and close to their natural state, such as fresh fruits, vegetables, grains, and lean proteins. • Superfoods: Nutrient-dense foods like berries, kale, quinoa, chia seeds, or mushrooms, often celebrated for their high levels of antioxidants, vitamins, and minerals. 2. Question Labels and Ingredients • Many products labeled “organic,” “natural,” or “healthy” may still contain high amounts of sugar, sodium, or unhealthy fats. • Always check the ingredient list and nutritional facts. Avoid products with long lists of unfamiliar or artificial ingredients. 3. Shop Smarter at Whole Foods • Focus on the fresh produce and bulk bins for unprocessed grains, nuts, and seeds. • Avoid the inner aisles where processed snacks and convenience foods dominate. • Be wary of premade meals and smoothies, which may contain hidden sugars and preservatives. 4. Evaluate Pricing • Whole Foods is known for being expensive, and some argue that it takes advantage of its branding to charge premium prices for items you could find elsewhere for less. • Compare prices at local farmers’ markets or co-ops where produce is often fresher and cheaper. 5. Educate Yourself on Superfoods • Research foods that truly deliver health benefits and incorporate them into your diet. • Examples include leafy greens, nuts, seeds, fermented foods (like kimchi or yogurt), and omega-3-rich foods like salmon or flaxseed. It’s critical for consumers to make informed decisions rather than relying solely on branding. A healthy lifestyle comes from understanding what your body needs and sourcing food that aligns with those needs—not just trusting the store’s reputation.

* The loaf of Whole Wheat Bread (brand 365) that was priced at $ 2.60 all year until October 2024, is now sold at $ 2.99. A 15% increase while inflation is cooling down!!! *Food and Service are good. Why shouldn't they be with the high prices of merchandise. *However the background music, mostly made of whining and moronic voices, is irritating and far from creating a hospitable and cheerful ambiance. Couldn't cool jazz or classical music be more becoming to such a shop?

Convenient location on Wisconsin. Underground parking ( need to validate the ticket). Fresh produce ( in comparison with the wilted greens in a nearby Wegmans that I visited on the same day, also most items were cheaper). Good price on Xmas trees that are sold at the parking side

Enjoyed shopping here while we waited for our room to be ready. We ordered a pizza and it was delicious. We sat in the lobby and ate . We loved shopping here and picking up some items for our room to snack on for our trip. The cashier was great and the people we came in contact with were fabulous. The store was clean and full of good food my husband needs to at from now on .

Love their products. Place is always clean people are always nice. Their produce department beats the others in the area. It does cost a little more, but the produce seems about the same. I didn't know this till last year, but apparently whole foods abides by some European thing about how 300 some odd chemicals in food are banned there (yet are legal in America). It's not a 3 star store, that's ridiculous. I'd give it 5 stars. They have made some changes, a couple in the past few years, they moved away from the intense scan only, to like a hybrid, and now it's more like a regular store but you can still pay with the palm-scanner/amazon QR code thing if you want. As far as simple grocery store chains go, this is probably either the best or somewhere up there, for sure. Love this place. People are usually dressed nicer here as well.

I usually enjoy shopping at WF, but this location is consistently out of products and the produce when available is not in great shape. I purchased ice cream treats that when I got home realized they had thawed at some point in the store and then refrozen into a giant glob, a quiche that I purchased tased like it was freezer burned to the point of being inedible. It seems like this location gets little attention from management, and thus poor quality control and empty shelves. I wish it was better because it's a close shopping option for me. I've been consistently disappointed.

Today I discovered that this WF is literally charging 40% more for the exact same wine being sold down the road at Safeway. It's particularly odd since the Safeway, also on Wisconsin Ave, is in Georgetown, which tends to make things more, not less, expensive. This WF, up the road a bit in Glover Park, charges people $28 for this Argyle Pinot Noir. That is when you've scanned in as a prime member (need to pay to have Prime membership). Safeway in Georgetown sells this exact same bottle for $20. Literal receipts attached. Feel free to go check yourself. And the Safeway membership costs nothing. You just sign up and then plug in your phone number when checking out. That gives you the member price, which for this bottle of wine is $20. It's just striking since Safeway, especially this one in Georgetown, is hardly known as a discount store. It's quite expensive in general. So I guess the WF in Glover Park is appealing if you enjoy spending 40% more for the same bottle of wine. At WF, even after paying for Prime and scanning in as a prime member, you have to pay Amazon/WF 40% more for the same product at Safeway down the road, where you don't have to pay for the membership. What justifies the 40% WF surcharge? Uhh....

Great lunch option if you're working in the area. Pretty much like every Whole Foods--the only "unique" aspect of this store is their option to walk in and walk out from the entrance without having to scan anything (as long as you are a member of Amazon Prime). You'll get the expected mark-ups of being a Whole Foods, but also decent quality for the price. Their hot bar remains a go to favorite of mine, so you'll never see me complaining.

If you've been to Whole Foods before, you know what to expect. Located in Glover Park this location is no exception...except for one major thing. When you enter the store, you have to swipe your credit card or Amazon account to enter. Same applies to leave. This allows you to shop and just walk out. The store is spacious with a bakery, food stations, produce and packaged goods. There's also an Amazon drop off and pick up center.

Context: The Glover Park Whole Foods has been a subject of controversy for a long time. The extended legal battle between Amazon and whoever owns the building over some complex renovations left the neighborhood with a blighted, pest-ridden empty space and without expensive groceries for several years, causing many of the local businesses to go under. This does not exactly breed good will. I arrived to the new store to find no evidence of the murals drawn by Fillmore students which once graced the parking garage. But setting all that aside, this store is billed as a new kind of shopping experience. You walk in, scan your app, pick up your groceries, and leave. There is no checkout. I was aware that this would be something new, but I didn't quite anticipate how bizarre it would be. Despite the fancy high-tech-ness of it all, they had tons of employees directing everyone on where to go. Apparently, you have to leave the store at one specific area corresponding to where you entered. I was expecting a more conventional self-checkout experience where I scanned some bar codes on my phone. That was not the case. When I looked around cluelessly, someone pointed up and asked whether I'd noticed the cameras. I had not. But that's the rub: banks of cameras in the ceiling are apparently tracking what you do, and somehow figuring out what you bought. I got a receipt by email several hours later, which was accurate for the couple things I purchased (though if I had a big load of groceries and unloaded it quickly, I don't know how I'd even tell whether the bill was accurate). Their website calls it "a combination of computer vision, sensor fusion and deep learning". I find this incredibly dystopian. Sure, I've never been an early adopter on anything, and I'm old enough to remember how uncomfortable it was the first time I deposited a check into an ATM without confirming it with an actual human being, or how weird it was to walk into an Airbnb knowing it was someone's home and I'd never met them. These are things I got used to in the name of progress, and I'm all for progress, but this strikes me as being different. The idea that cameras are tracking my movements so closely as to know which bags of chips I picked up is discomfiting, and who knows what use someone could find for the detailed information they collected on my movements. Could Amazon know if I'm developing Parkinson's by how I walk? Can they detect if a couple of strangers are checking each other out? Should I be giving them ideas? There's a story to be told of how we sold ourselves in the form of data to Facebook and Google and such without knowing it, but there's no such thing as a VPN in real life. You can't hide. The store knows when I enter and when I leave, and apparently is pretty accurate at knowing what I did. I'd almost prefer if my bill had been wrong. I never consented to being analyzed in that level of detail, nor was I ever even asked. It's creepy. It's also a couple of blocks down the street from where I attended elementary school in an age when we used typewriters and the school had a rotary phone. I'm not that old, I swear, but the world has changed, and if this is where I have to part ways with the company (whose owner already ruined our city's once-great newspaper), so be it. I was planning on letting my Amazon Prime expire this year, and this vision of the future certainly didn't convince me to stay.

Was unsure how this "just walk out" grocery experience will go but I'm all about trying new things so I went. I came prepared with my trusty folding laundry basket turned grocery haul bag. Instead of cashiers at the front there were gates, similar to metro stations, to scan your QR code from the Amazon or Whole Foods app or to insert your credit card. The machine was having issues recognizing me as a prime member but there were plenty of helpful staff around to assist me. After that the gates open and you can grab a cart or bag. Other than no register lines and cameras all over the ceiling, the place pretty much looks like a regular Whole Foods. So you really just grab stuff from the shelf/fridge and put it in your cart. There's no scanning each item. I did notice that most, if not all, of the vegetables are all pre packaged already. The meat/deli section is still per lb. Still amazes me how they know exactly how much sausage I asked the butcher to pack for me! The prepared food area is charged per box instead of the usual per lb at the regular stores. Which in my opinion is cheaper especially if you are grabbing the heavier pasta items. After I was done grabbing items pretty much from every department I scanned my QR code again at the exit gates and proceeded to my car. A few hours later I got my itemized receipt. I was very surprised how accurate it is even the meat from the butcher! The only thing was off was they tagged my sourdough bread as chocolate chip cookies but it was the same price, the name was just wrong. I did also changed my mind with a few things that I put back on the shelf and they didn't charge me for them. It's very Black Mirror tech but I love the convenience of it all so I won't mind coming back. Definitely saves time not having to unload and bag groceries and wait in line to pay. Parking was super convenient as well.

I came here this Friday, and I figured that ai would use my whole paycheck to come shop here at Whole Foods! In all seriousness, I've been known to do some crazy shopping at this store. This is the only store that has the highest quality food and even more organic options. I started in the produce section and retrieved about a half dozen bananas, a bag of Granny Smith organic apples, and finally a huge container of delicious strawberries. After that I rolled on over to the dairy section and got a half gallon of 365 whole milk, and also a dozen of large brown eggs, and a container of original organic coconut juice. For dinner I made my way over to the hot bar and Greek marinated chicken legs and a slice of cheese lasagna. The wings and prepared meatballs looked very dry as of they have been on the hot bar since early this morning. I also picked up som raisin bran for the morning. I was able to check-out quickly, and I didn't need any assistance. It was nice to be inside this wonderful air conditioned store and marvel at the wonderful food options that they have.

Walked in there a couple days ago and sad to say it but the Rats are back again. Saw one hanging out in the lettuce like it's no big deal.

I don't understand what the problem is with this Whole Foods. It's a pilot program so requiring Amazon prime to get in makes. They have people at the front of literally every entrance ready to help you find the code in your app, and if you're scared of the big brother camera tracking they STILL have self service checkout like a normal grocery store. And how does someone give a first review a 3 star when it's been closed for years? Anywho, salt out of the way, this is pretty cool! Better selection than any Amazon Fresh for sure, but honestly hits only 3/4 of a traditional Whole Foods at best. The chicken wings and the charcuterie ain't bad. I've gotten groceries 2-3 times already and it's impressive I get the exact bill maybe an hour later. For me I'll keep going out of convenience. Safeway is highway robbery for some products and Trader Joe's ain't as cheap as it once was. If I just want a bag a quinoa with a couple veggies and a tray of chicken, this Whole Foods suits me just fine.

Very confusing and disorganized store. Very disappointed with the sandwich bar area. You cannot get a sandwich made and they only have 3-4 premade sandwiches which sit in the display case for hours- they are not fresh and I even saw a bug land on one. I needed help locating items and I could not find anyone to help me. The checkout is also a mess. It is very crammed and only has 2 self checkout machines. I prefer the longer walk to Safeway than going to WF unless I have an Amazon package to return.

This Whole Foods is great. As an introvert I prefer the "Just Walk Out" shopping experience- I don't have to talk to anybody!

I used to go to this place when visiting a friend who lived in that area but saw yesterday that it's closed now(temporarily). Nothing special about it, just a standard Wholefoods but I miss the convenience of going by and picking up from their food bar. Hope it opens up soon and with better layout. My current is based on my past experience but I'll be happy to update once it reopens and if I find it any different.

For some reason Whole Foods can't seem to get this store right. It originally opened with no cashiers. That was so unpopular it couldn't turn over the stock and were selling old food. This included selling day old bakery bread, 6 day old cakes and 3 day old salmon in the "fresh" fish section. Sometimes the produce section shelves were only about half full and no one on the staff seemed to know what was going on or didn't care. I heard they put in two cashier lanes, so I decided to give it another try, and the store seemed to have improved. I went again today and did my shopping, but when I went to check out all of the registers were closed. The manager said they didn't have enough staff to man the registers This store charges very high prices for absolutely no service. Why would a company invest a huge amount of money in this store and manage it so poorly. It's an embarrassmen

Probably the coolest and most innovative Whole Foods I've been to, this place has everything. A hot food bar, pizza, a salad bar, and everything else one might need from a Whole Foods. Definitely check it out.

Store support is a two way street. We ask to help you accept. We greet most customers ignore but at-least we spoke.

Just logged on this morning to check the hours and read all these bizarre reviews, and wanted to stand in opposition. When Whole Foods first opened in the region some 20 years ago, I would go occasionally for their seafood selection and fresh vegetables...they lacked most brands that I liked so it was at best an add on. The brand selection is still an issue, but less so after living through a pandemic and age catching up with me, leaving healthy tastes more dominant in shopping choices. What has made me a regular at this shop is the very thing so many folks seem freaked out by, the grab and go shopping. I walk in with my own shoulder bag, scan the app on my phone, pick up the things I want and walk out. I can leave my earbuds in, enjoy a podcast or music, and not need to deal with carts or humans unless I am buying fish or special cuts of meat....or going into the wine room. The bills have been astonishingly accurate, even keeping up with two shoppers (my wife and me) putting products in one bag. It has made Whole Foods a much more regular shopping destination because of the technology. As for concerns that they know what you are buying, sorry to let you know this if you use a loyalty card then any grocery store knows...not to mention your credit card knows too. Sorry, your privacy died long ago, you and I are data files and we have to accept that or become preppers, living off the grid grumbling about Q Anon conspiracy theories. Don't hesitate to go to this location. I may not be able to get all the things I want here, but the quality and surprisingly the price on many items (despite the old Whole Paycheck moniker) make it worth it. Now off to buy the great sale on caviar for a NYE treat.

Easy, fast convenient and fresh. I love the seafood and meat department. Always so helpful. The fish has.consistently been fresh. The meat department has helpful friendly workers who seem to go out of their way to assist. I live this store!

If I could give this place 0 stars I would. Absolutely dreadful customer service. The layout of the store is foolish. 10,000 cameras makes it feel like a psych ward. And the employees act like it. Probably the worst Whole Foods I've ever been too. Don't shop here, it's terrible. Never never again!

If this sounds like an experience you want, you should go to this Whole Foods and scan in with your Amazon Prime smartphone app: 1) Grab six different products while shopping 2) Scan out and leave the store 3) Notice that the receipt Whole Foods sent you by email includes an additional item that you did not leave the store with 4) Repeatedly request a refund using the Whole Foods website 5) Spend two hours talking to 14 different representatives from Amazon and Whole Foods - online and and on the phone - being constantly shuffled around and transferred without actually getting any help. Pretty dystopian. Will be going to Trader Joe's from now on.

Oh ya the best salad buffet I have had in awhile. This has everything you need for a cold and hot buffet and since its Whole Foods it's all fresh food.

Not a huge fan. Brand new store, huge - you can get anything here. In this pilot store you enter through a turnstile after scanning your Amazon app. Pick something up, put it in your cart and the charge is made. Remove something from your cart and return it - anywhere in the store and the charge is taken off. When you're done shopping, just head to the exit turnstile, scan your amazon app and go to your car. An hour later you receive your receipt. It's like magic. But look up and you'll see cameras placed every 5". I don't know how they do it, but it's kind of creepy

Limited selection of food items compared to most Whole Foods. More pricier than typical Whole Foods. Staff ranges from very helpful and pleasant to incompetent, disinterested, and hostile.

Awful experience. This place used to be so nice and charming. They remodeled it to look like any other grocery store. No more "cafe" look. The employ are so rude. I'll be sticking to Trader Joe's and Safeway, and when I need WF- I'll go to foggy bottom or tenley. Really disappointed

I was not impressed with my experience at this new Whole Foods location. In my opinion, the higher prices at WF usually reflect higher quality items and more variety, especially when shopping for fruit and veggies. The produce section was absolutely dismal when I visited - extremely small compared to other locations and out of stock of basic items like fresh basil. I felt more like I was in a Target grocery section than a higher end grocery store. The grab-and-go style shopping didn't bother me, although it was annoying to have to pull out the Amazon app and connect to store wifi just to get in the store since there was no cell service at the entrance. However I didn't find that it was any faster or easier than shopping at a regular store, and there were very few employees around had I needed help, which I would imagine that many older and less tech-savvy people might. Overall, I doubt I'll go back to this location when the Friendship Heights one is so close and is a much better shopping experience in my opinion. It was also very annoying exiting from the parking garage due to the new light on Wisconsin Ave.

Nope. Hate the set up. The produce section is mostly prepackaged and priced as such which is not the case at other Whole Foods. They also didn't have ginger when I was there. Less selection and more surveillance make this a place I feel creeped out and weird in. Bezos, no thank you.

The Glover Park store's "just walk out" shopping experience was a complete failure. I purchased 5 items plus the paper bag. I was charged for 22 items. I was charged for several produce items and I didn't even shop in that section. The process for getting refunds is also a complete failure. The phone app only allows refunds on a few items. So once I reached that limit, I was instructed to to call. I called and they can't do anything over the phone, but they sent an email where I have to answer the following: A copy of the digital receipt (can be found in Whole Foods Market or Amazon App) attached in your response showing: 1. Last 4 digits of the credit card used 2. Transaction total for the order charged 3. The store location where purchase was made 4. The date of the transaction 5. Order Number Then list the incorrect items. There is no one in customer service that can help. They just send the email where I have I have to put together a report on data they already have. This seems a lot of work for something that is not my fault. I understand if I picked something up and didn't put it back correctly. But I wasn't near any produce items. I don't recommend shopping there. Better when it was closed.

What a chaos trying to enter! There is no area to stand and only two staff helping to get customers to sign up for the app. You need the app to enter, they have a no-register store now. What a mess! After five minutes of waiting to enter, I gave up and left and went to a local market. Don't bother going there, you'll be disappointed.

I personally don't mind the grab and go experience! I'd treat this location more like a "hand held caddy" "you know what you came for but might pick up one or two other things" snack shop instead of a "full cart" "I can't remember if I need this or not" Sunday grocery shop stop. It's almost like everything is in pristine condition bc no one wants to touch anything out of fear of getting charged --- that's how I feel at least. And that makes the shopping experience so much more pleasant. As I was grabbing for the sleeve of knock off Reece's this was my thought process "these are healthy right?-- let me see the carb count on the back--- oh wait, if I touch it, I might get charged--- someone behind that camera is watching me break my dietbet--- I wasn't going to win anyway-- $2.49! I'm not going to indulge--- intentionally retract hand (empty palm side up) and slowly walk away Elyse" --- and I felt much better knowing I resisted the urge for the healthy candy. One of my favorite parts is the hot bar! I love that I can stuff as much food as I can in the small box since they charge by box size selected and not weight! Trust-- I know how to FillErUp!! I went in for hot lunch and of course came out with that + the signature oatmeal raisin cookies, sushi, tortilla chips-- after I scanned out with this handful of stuff I thought I was slick and grabbed a bag thinking I might get away without that 5c charge--- big brother didn't miss a beat. That 5c bag was right at the end of my receipt! Indeed this type of experience is not for everyone, but I do think Amazon/WholeFoods is on to something here! As a people we will never be pleased! So just get with it, or get lost (go somewhere else)! I'm happy Whole Foods is finally back! An aside --There are actually self check out stations for those that would rather not trust big bro-- thus there are options for the less adventurous! Happy Shopping!

was already one of the worst While Food ever, poorly stocked , no fruit or veg. now they close at 8pm to top it off

This Whole Foods is open for prime members but you have to go from parking lot entry because front door entry is still closed. People will love this Whole Foods. It's super clean, brand new and fun part is you can checkout from phone. Must try this place for once

I liked the first time because is easy when you are in rush as a prime member. But with time I have noticed that the prices are high and you get always overcharged for 1 product twice it's enough for u to touch some products even if you don't get them u have to pay and has been frustrating contacting customer service each time. Last time they told me to go in person for a refund because they couldn't do it from the phone. I went there and was no-one I had to look for someone to attend me. When the person assigned showed up she was not coming to the desk and was asking me what did I need from a distance. I asked her if I had to share my issues like that and she finally came to help. When she came she was rude and not respectful. This people need to be trained. We spend a lot of money to be treated like this ! And is a place where you do self service all the time and they're not so busy to give us such a service when we need them!