Wok Wok

I ordered 1 meat combo. And asked for extra sauce for the orange chicken meat because it looked and sampled dry. They said no. Okay I asked for soy sauce and she handed me one pack and I asked for 1 one and apparently it was 50 cent extra per pack. Just didn’t like how pieces in my combo had no sauce on them and apparently they charge for condiments despite watching her coworker give this larger size man a handful of extra Sauces. Won’t be back for this mid food

Today was the day to finally give this place a try after some friends recommended it for Chinese takeout. To be fair, my friend did warn me that this wasn’t a sit-down restaurant. While I understand that shouldn’t factor into my expectations, I also can’t completely ignore it—because sometimes, the way a place is set up says a lot about what’s happening behind the scenes in the kitchen. But let’s talk about the food first. Food The food was good. My order was wrong—I had asked for spicy shrimp lo mein but ended up with chicken. My wife ordered orange chicken but got pork. However, to be fair, what we received was still tasty. My son’s sesame chicken? Really good. Service This seems to be a family-run business. The gentleman taking our order was kind and helpful in navigating the menu. He spoke perfect English, so I’m not sure where the miscommunication happened since we were both looking at the menu and pointing at our choices. Atmosphere As I mentioned earlier, there’s no dine-in option, which is fine. But while waiting for our food, I couldn’t help but notice the place was a bit of an organizational disaster. Cleanliness wasn’t a priority, which immediately raised a red flag—if this is how they maintain the front of the house, what does that say about the kitchen? I decided to check the bathroom, and sure enough, the pattern continued. It wasn’t filthy, but the small details were telling. For instance, the hand soap was so watered down that when I tried to use it, it barely had enough cleaning power to do anything. It’s little things like this that start chipping away at my confidence in a restaurant. If this is the standard for what’s visible, what about the things I can’t see? Once I noticed these issues, I couldn’t unsee them. And as I sat there with my food, I found myself unable to enjoy it the way I should have. Conclusion So where does that leave me? Honestly, in a bittersweet place. The mix-up with my order? I can overlook that. But can I ignore the fundamental things that make a customer trust a restaurant? Cooking good food isn’t the only job of a restaurant. It’s about crafting an experience—one that engages all the senses: what we see, what we feel, and what we taste. When a restaurant operator understands this and finds the right balance, success comes naturally. The customer will never forget them. I won’t forget this experience either—but not for the right reasons.

I had the food delivered to my hotel, guy who took my order was good, food was good, total was $13 including tax, was told it came tp $20.47. I gave the driver $21 and he says you're only tipping me a quarter? I showed him the menu with prices, and told him to ask the restaurant where the other $7 went...

My husband and I decided to eat here on whim. The guy was very welcoming and polite. My husband let the man who took our order decide for him what to get and the man threw in an egg roll and fried rice on the house for letting him choose. He got the sesame chicken and said it was delicious and flavorful. He said the egg roll was delicious and not watery or greasy like other places we've been. I got mongolian beef and I have to say they put plenty of beef with the vegetables (usually I order double beef but it's not, the veggies were sauteed to perfection and the flavor was top notch. We also got fried cheese wontons which also were amazing. We both agree this is the BEST chinese food we've had. We definitely will be returning.

Their sesame chicken is the best. Also pictured is the fried cheese wontons which are 10 for $3.50! Unbeatable. This is a family business. Run by real people who are genuine and so polite. I’m so glad I found this place.

I have ordered food from this place for years because it had always been delicious and very good service had been provided. However the past few times I have ordered from here the sweet and sour sauce tasted watered down, the contents of the containers have been spilt in the bag and the egg rolls tasted like they have been frozen and reheated. I used to love wokwok and recommend it to others in the are but something changed. I will never get it or recommend it again. I'm sorry to have lost a great Chinese food place but it's just not what it used to be.

I've been here a few times, not the best Chinese restaurant I've been to. I've tried the Sweet and sour chicken, beef and broccoli, general tso chicken, and the sesame chicken and they were all awful. I think this is probably the worst location to visit if you're wanting any of these dishes. The only thing I'd recommend is the cheese wontons The owner is very sweet, but she's a bit pushy and always trying to make a sale, even when I just ask to look at a menu she points out everything on it asking if we'd like to try and that it's the best in town. There was one time I came in and their card reader was down and I only had my credit card, she kept insisting I pay cash and to go to the Maverik down the street and pull money off my card and come back, even after I said I was no longer interested.

"I ordered the sweet and sour chicken, combination lo mein, and an egg roll from this Chinese restaurant for $39.50. Unfortunately, the food fell short of expectations. The shrimp had a strong, unpleasant smell, suggestive of being cooked the day before. The noodles were slimy in texture, indicating a lack of freshness. The sweet and sour chicken was clearly reheated, resulting in soggy, bland pieces. The color of the chicken was unappetizing, resembling old frying oil. The quality was so poor that I couldn't finish it and ended up throwing it away – which is unusual for me, as I'm typically a big fan of Chinese food."

I received my food from door dash and it was great. It did not take long so great and quick service.

The food is amazing! I don't think I've had better sesame chicken in my life! I thought I couldn't find comparable Chinese food in Oklahoma to Massachusetts but this place is amazing! I honestly cannot believe they don't have a 5* review. Has no one eaten here?!! I will be recommending this place to everyone I know!' The service was also excellent! The man couldn't have been nicer or more accommodating! The ambiance is also great! With the awesome fish tank I'd like you're outside in little china. We loved it very much and will be back soon.

The egg Rangoons were so good I ate them all. The fried rice was not worth the price. But the delivery man on the phone was nice. Fast delivery

It's so disheartening having to make this review because this is truly some of the best Chinese food in town. However, I've now had two different occasions where I haven't even been able to eat my food due to my seafood allergy. A few months ago I ordered cheese wontons, as I always do, and they were crab. I didn't complain or anything, I understand things happen sometimes. But just the other night I ordered chicken lo mein, as I always do, and there was shrimp in the lo mein. I'm extremely cautious when eating at restaurants that serve fish/seafood thank God, and had I not picked at my food before eating it I may not even be here to leave this review. I absolutely love their food, but mistakes like these cannot happen in food business, you're playing with people's lives. Lawsuit waiting to happen.

You only get one first impression and your appearance is more often than not that first impression. I was told this place had good food. We walked in and looked around and my wife and I immediately said Oh H no, and walked out. The place is disgustingly filthy. We went to the Mexican place next door and it was pretty good....and clean

sesame chicken was admitted by lady on phone that the oil it was cooked in was turned up to high and basically was cooked in burnt oil. The fried rice was mushy and no egg. The meal was terrible. We will never order again.

In search of a new Chinese food place to try we I chose Wok Wok and was not disappointed!! I did a walk in order and picked from their menu Subgum Fried Rice Beef and Peppers Beef Lo Mein Orange Chicken Pork Egg Fu Young and some Egg Rolls. Everything was cooked fresh and was piping hot when I got home. The service was friendly and the wait was only 15 minutes. The inside reminded me of my favorite Chinese restaurant back home in Los Angeles with a fish tank filled with pretty fish swimming around. Finding out they deliver is a win for me so I took two menus home and will definitely be placing an order again!!

Context: I Used DoorDash The Order: General Tso's Chicken: mild heat, Orange Chicken, Spring rolls, Beef Lo Mein -First Look: They used the typical Styrofoam packaging but it had "have a nice day" embossing. Presentation is out the window but the food has the standard Chinese food look. The chicken breading has a thick sauce on it that's brownish orange. Looks appetizing. Came with broccoli which had been placed smack on top soaking in the sauce. The beef lo mein was barely visible. Just a handful of pasta and two or three chunks of beef. The noodles and beef looked pretty standard. The "Fried Rice" was rice only so no veggies and the rice was neon yellow. - Taste: The food was warm so that's good for DoorDash. Has a decent aroma. The broccoli was well cooked and tasted good. The chicken was supposed to be mild spicy but I couldn't tell at all. The sauce was thick and moist, and the breading was soggy because of the sauce. Didn't explode with flavor or anything just tasted like a sweet sauce put on breaded chicken. The chicken wasn't anything worth mentioning. Possibly overcooked. The Lo Mein tasted OK. Standard pasta and the beef was standard overcooked so not super juicy. The rice was fairly dry. Didn't really taste like much. Maybe like they use a lot of butter. It was OK. -Value: $23.00. The proportions are pretty good. They stuffed the containers. -Service: The order arrived quickly. We received everything we ordered. They provided a fortune cookie, Forks, and napkins. -Kids: I know my kids wouldn't eat the food. They might try the chicken if cut up. Doubt it though. -Store: N/A -Aftermath: No notable abdominal issues. -Experience: It was ok. Not worth an extra door dash charge. Just order ahead and pick it up on the way home. Scoring: Appearance: 6 Taste: 7 Execution: 7 Employee Demeanor & Service: N/A Store Cleanliness & Esthetic: N/A Price & Portion: 8 Speed & Accuracy: 9 Score: 37/50=74%=Good

We heard about this from a friend so we figured we would try it out and are we glad we did....Currently set up for pick up and delivery only... they let us dine in. The food was fresh, flavorful and priced fairly... 10 cheese wontons for $3.50, egg rolls ~$1, entrees about $9 each. We had the shrimp in lobster sauce, Szechuan beef and sweet and sour pork + a couple of egg rolls....way too much food...but sooooo good. So here's the caviat...don't come here for a fancy building, incredible decor....nope. Insides doesn't look like it's been touched since 1980. They weren't open for seating, but they let us eat, and another group from out of town who left after eating absolutely raving about the food! That is incredible service... they were pleasant and friendly and upbeat... such a pleasure!! As for the shrimp in lobster sauce it is more of a soup....but wow was it good, and Momma didn't want to share!

This place was highly recommended when staying at Embassy Suites in Tulsa. It's HORRIBLE!!! Can't say it enough, HORRIBLE!!!!! I paid $40. For food poisoning and tomorrow I'll be wasting more time making a complaint with the Tulsa County health department.

doesn't taste like it usually does. The service is good but slow.. THE AMBIANCE is decent. The bathrooms are horrible

It's a solid go to for delivery food! Comes quick and it hot and fresh! It's not amazing but it works for delivery Chinese food

It was not very good l had to ask for everything l Needed and l ask for ice l barley got a sty-foam cup 1/2 full of ice 1 Napkin and the food was horrible l threw it out after l got home.l Would not go back .Sesame Chicken l would not return

I love the sesame chicken. And the fried cheese wontons. These people are so polite and sweet!

The food was hot ! The portions large plenty for leftovers. They delivered right to my door. plenty of sause included!

The twice-cooked pork was absolutely mouth watering, smokey, and baconey. This is otherwise a generic American-Asian-style fast-food place that won't give you the proper crepes for the classic Chinese dish, moo shu. The triple delight was sad. If you're looking for serious Chinese, try Gigi's Kitchen. If you find yourself here, order the twice-cooked pork!

Order for delivery, fried rice was the worst I've ever had. Mongolian beef?...terrible. Would never recommend.

Ordered 5 entrees, 2 orders of cheese wontons, 2 orders of dumplings and 1 order of egg rolls. When we called in the order we told the guy word by word and number by number what we wanted. When it finally got to us they gave us one wrong entree, we asked for the C10(sweet and sour chicken) but they put down C9(shrimp lo mein) we called to get everything fixed and the guy answers and we try to tell him what was going on and he kept talking over us, telling us that we said the wrong order and told us to send the menu to a number. Well we took a picture and sent it but it wasn't going through, so we called back and it was a lady. The lady did the exact thing the man did. At first she wanted us to drive to pick up the order, then she wanted us to keep the food and buy another entree (like people are made of money!) then she finally agreed to send the driver with our correct food and for us to give the wrong food back to the driver. Honestly the food wasn't good for all the trouble and money, the rice was way over cooked, the lo mein was soggy, the sweet-and-sour chicken and sesame chicken were just soggy and just not good. On the other hand the cheese wontons and dumplings were good!

The food is good and the service is good I've been there several times and the service and did is good. Thank you Eugene

Extremely nasty dirty. Did not eat there, it was just too filthy. Would not recommend.

Nasty and disgusting. I ordered sesame chicken once and what I got was something that appeared to be scraps of chicken skin coated with the sesame sauce. It was completely inedible. It made me hate Chinese food for a year. Fortunately there are a lot of other options. When I called to complain they were extremely rude. Never again. Stay away from this place if you value your health.

My daughter order me two egg drops soup, for me. It was delivered to my apartment, and they were still hot. I've tasted all kinds of egg drip soups, this was very delicious . It hit the spot too. I had an extra one the next day, and it was still yummy! I haven't tried any other food yet, but I will. My daughter found this restaurant on grub hub. Glad they delivered!

For the 3rd time our food showed up with the bottom of the bag soaked in sauce from then liquid in the meal. We called to complain, and at least they offered a free meal. That is more than some places are doing.

Well done. Willing to give 20$ to many places as a tip. They all refused... except this place. Costumer service has always been important for a consumer. I was so mad. I was willing to spend 50 on a tip for DELIVERY. I'm not dumb. I got them their money. Fucking excellent food. I'll die from food poison than deal with these pretentious ass Tulsa places. I wish covid didn't happen. But these people are Top notch. Honest to God. Your resilience will kill your competition believe that. I might be infuriated right now. But I mean, do I need to be? Think about that in an aspect of you want a great service. Don't be an asshole and give it a go. They love you when no one else will in this food industry. THESE ARE THE PEOPLE WE HAVE TO SUPPORT IN THESE TIMES AND AS LONG AS WE CAN. I was being mean too all other places. NOT THIS ONE. Im too lazy to edit the whole paragraph.

Food super good! My family loves the general tao chicken, beef and broccoli, and their sugar biscuits.

Today was the first day.. as Suggested by Cheyenne Wade of Marriott Task Manager - She recommended..It was fantastic. Fernando who states who speaks Spanish-was super quick to understand and said it would save to come and get the food... so no delivery charges.. they gave so much Veggie fried rice for two days or more or Lunch also.. Well done.. Same goes Veggie Spring roll... Other person to appreciate is Ms. Tiffany-they both excel in their work.. they are pretty Americanized, even though this is a Chinese Or :)Asian type of restaurant.. Good job guys. Impressed. Quick, smiling and nice. As informed, have posted... to do good work. Price is really reasonable ..rather very moderate.

This place had great food when we were in Tulsa. Absolutely amazing. Very nice employees. Thank you very much for the great customer service and food quality.

I ordered two shrimp fried rice and chicken teriyaki from this place. The shrimp fried rice had no flavor and the rice was undercooked. The rice also didn't have any egg, green onions and the other veggies that typically come with shrimp fried rice. The chicken teriyaki was undercooked and in addition was flavorless. Terrible quality, will not be trying this place again.

My go to Chinese food place for work. I love the Moo Goo Gai Pan, it tastes very fresh and has better chicken than some other places. They also have the freshest fortune cookies. I know that might not be much to some people but I love them. Also the soups are great - I usually get wonton. Hot and sour is good too. The delivery people are very nice! Recommended!

Rude! I called when they opened -10:42am and I was told an hour!....it's non and was told that they've been busy and don't want the driver to get ticket. I love 5miles away!!!! They use to be my favorite. There are more Chinese places that I'm sure are far better!!!! Don't order here!!!! Delivery sucks!!!! $5 for delivery fee is way to much!!!!!!!

Some of the best Chinese food. I don't know why it doesn't show on Yelps site or eat 24... shame on you. I ordered the steamed dumplings and curry chicken. Both OUTSTANDING. Give them a shot. Well worth it.

I ordered carryout tonight from this place and I really wasn't impressed. As I walked in to pick up my order, a delivery driver just stormed out the doors as I was opening them. He didn't look at me or at least thank me for holding the door open for him. My order was about 15 mins late which isn't a huge deal, but still. I paid and walked out with my order and drove home and was really disappointed in the food. My chicken fried rice was very bland so I had a few bites then couldn't finish it. My kids did seem to enjoy the sweet and sour chicken and lo mein noodles. I probably won't be back though.

This is our go-to Chinese delivery restaurant. I usually get the general Tso's and my partner get chicken and veggies with garlic sauce. Plus the steamed pork dumpling are always a favorite with amazing sauce. The portions are very large and can usually stretch for at least 2 meals. They almost always say that delivery will be 45-60 minutes. Sometimes it's shorter, sometimes longer (once out of all the times we've ordered the driver took longer than 80 mins, because the driver got a flat and it was a very busy delivery day) but on average 45 mins is accurate. They are occasionally short on the phone; however, I can almost always hear multiple orders being taken-they're very busy. The food quality has on occasion been below average, but luckily I've ordered from them enough to know that's the exception rather than the rule.

We ordered the Egg Foo Young, and Pepper Steak, looked good when we got it. But when I took a bite of my Pepper Steak, the Green Pepper was crunchy and the Onions were rubbery, and lots of gravy and hardly any meat, small pieces. Then my Husbands Egg Foo Young was so Bland and it was over cooked and all meat in His Egg Foo Young, the Egg Roll was Nasty and Bland, and even the Fried Rice was brown and had no taste to it, just colored rice. Wasted $21.00 on this Crap they call Oriental Food, will never order from them again!!!!!!!!!

Our go-to Chinese takeout or delivery. We love it. Their fried dumplings are so good! My husband usually gets General Tso's and I go with the garlic chicken. Yum!

We order from here. My brother started the tradition and now they're the only place I like to order from. They're the best authentic Chinese place. I ordered the shrimp and garlic sauce. Not a lot of shrimp, but great flavor anyways!

I ordered delivery from here a couple hours ago. The service was on-time (45 minute wait), and the food was as expected. There is a TON of it as well, so you could probably split one dish between two people very easily, even if you never touched the rice. I had General Tso's, my partner had Veggie Lo-Mein (both ~$6). Their Tso's runs sweeter than I'm used to, and not as spicy as I would like, but it's still good Chinese nonetheless. The driver and the phone operator were both friendly as well. Basically, if you feel lazy and not at all like cooking or going out, Wok Wok can be hit up for some pretty good Chinese at a reasonable price.

I order two fried rice that was the worst I have ever had. The rice was mushy and and bland. The whole order was just nasty.

I wish I could do this review without any stars because this place is so bad. We ordered sesame chicken and what we got was some dried out old chicken SKIN covered in the sesame chicken sauce. It was the most disgusting food I have ever eaten. It almost ruined me for Chinese food for a while. Also I went inside to order it and they were not the least bit friendly. Stay far, far away from this place.

I've ordered here multiple times. Every single time the price changes. I have a menu (which for the record stays the same) but I've ordered the same thing five times and gotten five different totals. Sometimes they answer and sometimes they don't. Tonight I ordered the same thing again and it was $10 higher. I called in about it and they offered a $1 credit. I won't be ordering again. The food is decent, but not $10 better than the competition. Definitely not worth having to worry about what you'll be charged.

I used to use a different place for Chinese. This place was recommended. What a surprise!! Food was 100% better then I had been getting. Will continue to order from here. The prices are just right and the food is AWESOME!!!

NEVER, EVER order from here. I live downtown, which is 11 minutes from Wok Wok. I called and placed a $30 order and waited an hour..I called to ask the status of my order. They said the delivery driver was on his way. I waited another 30 minutes. I called back to cancel. They proceeded to hang up on me. Twenty minutes later, the delivery driver shows up. I told him to keep the food. I work downtown at a hotel that regularly recommends this excuse of a restaurant. When I go to work tonight, I will be throwing all of their menus away and will NEVER recommend them again.

How often is it that a restaurant has great food, but the owner operator is just crass and rude? Customer service is more like Chinese water torture. WokWok.they have great fired rice, great General Tso's chicken, but eating in at Wok Wok - just forget about it- just order out for delivery or for pickup. My complaint is two fold- in 2013 when I came to Tulsa I was eating at Wok Wok 2 to 3 times at week at lunch , The owner (male) had the audacity to overcharge $1 me for hot and spicy General Tso's when the menu clearly stated that the dish was supposed to be made szechuan style hot and spicy - duh. Then when confronted with multiple overcharges, he lowered the price to the menu price, but started complaining to me: "You eat too much soy sauce"!!? WHAT??? Then when I ordered water- he'd put it in the glass set it down on the ice machine and then make you walk over to get it! I left an earlier review about that and oddly enough now its gone?? Hmmm. Perhaps Yelp works with owners on bad reviews- seems a little dishonest to me. Fast forward to 2016, my wife and I decided to eat after a movie - low and behold, the male owner is again as crass and rude as he was in 2013. When we asked for the hot red oil that is used to make the meal hot and spicy - he tells us he doesn't have any!!! My wife who likes really hot Chinese couldn't believe it. Then when we asked for water, it was like pulling teeth; he acted offended to have to help us. The next time I go will be at night after work to just pick up; the male owner is a rude classless cad, hopefully his wife grabs him by the ear and twists it until its blue to teach him a few minimal manners. Order out or pick up, their food is really very good. I think their fried rice is the best I've found in Tulsa or BA, but the real shame is that you have to suffer such rude service and endure a no class attitude from the owner if you eat in here. Really strange, as his wife is a class act, one night as I picked up the dinner she offered me extra soy sauce, at which point her hubby would dig holes in he floor with his eyes, after I looked directly at him as she asked if 10 packets were enough..and then asked her daughter to give me an extra 5. You could tell he was embarrassed and I wondered what would have happened if I had related this story. Five Stars for the food No stars for the male owner

When I called the guy was very condensing and it really irritated me. Is this how you deal with someone that has disabilities? He actually had the NERVE to ask me if my card was mine or someone elses, just because there was a delay and stutter in my voice. I called to ask how long it was going to be and he made fun of the way that I said the numbers of the address and then immediately placed me on hold to answer the phone of another customer. That was RUDE and it made me feel like you dont value me as a customer! Awesome job you did there! I heard wonderful things about this place from my coworker and it turns out that they treat their customers like that? ...Really? What kind of business are you running here? I am still waiting for the food, hope it's better than your attitude.

Today would make it the fourth time that I have ordered delivery from Wok Wok. I have been here in town for business for the past 5 weeks. I am at the Holiday Inn express in downtown, so I assume that the location is a little bit off. The first time I ordered they said an hour for delivery! I was a bit shocked, but famished so I waited. I was a little concerned because the person on the phone seemed a little rude and distracted... but when the food arrived all my apprehensions were relieved! The food was pipping hot! and the portions where huge I at the left overs for two days! I always ask for extra hot when I order, so they just got use to giving me chili on the side. If your close by give it a try!!! enjoy

This is my favourite Chinese restaurant! The food is authentic, they do delivery or pick up. I love this restaurant! Sometimes they are very busy, but are friendly, fast, have good food at good Prices. I've been getting food delivered from them about 8 years, 2 different addresses; we moved out of state and for our 1st meal back we called them! If you specify exactly how you want your order, they will bend over backwards to make it the way you want it. They always say delivery time of one hour. However unless they are swamped or the weather is bad, it doesn't take more than 30 minutes to customize our order and deliver it hot & very fresh! If you want authentic Chinese & want to stay in do yourself a favor and order from Wok Wok! You'll pamper your tummy & wallet! ENJOY!

It took almost 90 minutes for delivery. The driver had an attitude. The woman who answered when I called to check on the order was not helpful. The food was very disappointing. The food was poor when compared to the quality of typical Chinese delivery/takeout food such as Happy House or Golden Gate or Golden Chef.. The temperature was lukewarm. The lo mein was mushy and very bland. It had no flavor whatsoever. The pork had a funny texture and my kids would not eat it. The steamed dumplings were a sticky, mushy mess. The General Tso's chicken was edible but I would not order it again.

I got sweet and sour chicken, fried rice, and cheese wontons. It's what you would expect from a Chinese delivery place. There's just a huge pile of fried chicken (no pineapples or green peppers). The wontons are greasy and filled with cream cheese (what I wanted). The only thing that disappoints me is that the sweet and sour is severely watered down, not thick and gooey like it should be. Delivery took about 45 min which didn't bother me.

Used to love ordering from this place. The last time we ordered they accused us of using someone else's Debit card other than our own. Tonight, the driver apparently made a mistake on the dollar amount that my card was run for. A $10 error on his part. They called me at 10:15 at night, 3 1/2 hours after delivery of our food, to tell me they were going to charge the $10 error to me. Will not go back. They have done nothing but try to rip me off and accuse me of using a fake card. I'm done! I will be calling the BBB and file a claim with my bank if they attempt to change the charge on my card.