Ciera H.
Yelp
A no in my book, I'd rather go to Big Dave's.
My girlfriend and I came in shortly after New Years. The restaurant was virtually empty. We ordered a cheesesteak and an order of fries to split between the two of us. We ordered the food, and it was immediately ready. As in, pre-made. We were a little confused, but sat down to try it out. A total waste of money. The fries had that leftover taste, you know the one I'm talking about. When you try and eat fries the next day? That type of feeling. I ate one fry and immediately took it back, requesting a fresh order. They declined and said that everything is premade at this time of night, and the fryer is off. Excuse me? We also cannot get a refund. Again only one fry was eaten, we might've taken it back to the counter 60 seconds after we left it. The Philly itself had soggy bread due to the fact that it was already pre-made. That's the foundation of a Philly, so if you don't have that, then the rest is pointless. We left shortly thereafter, hungry and disheartened. Giving customers premade food, especially at that price, is ludicrous. Too much competition to have poor food and poor service. Their food may be better at other times of day, but this experience well cause me to not go back. Big Dave's it is!