Hana A.
Yelp
Last night was the worst dinning experience my family, friends, and I have EVER experienced. 1st, the waitress was ignoring our table, 2nd my 1 year old child was sprayed with beer from another customer in a booth 2 tables down, 3rd the manager was incompetent and did nothing to help accommodate my already aggravated family.
After pride fest we decided to come to this restaurant because my child was hungry. We drove separate cars as our big group could not fit in one vehicle. My husband and his group arrived first and got a table for us. The waitress asked if he was ready to order and he informed her he was waiting on the rest of our party to arrive. We arrived shortly after, and as soon as our group arrived the waitress came right back up, she did not give us a chance to even open the menus in front of us before asking what we wanted. Clearly, you're not blind and can see we quite literally JUST arrived and were not even seated yet with our menus STILL CLOSED in front of our chairs. We asked for more time, and were then ignored for 45 minutes. After having to WAVE down our waitress with a now fussy and hungry baby we finally were able to order our food.
Once our food arrived we didn't even have a chance to take a bite until another customer 2 tables down from ours shook a beer and sprayed it in the direction of someone who the manager later defended. My child was also in the aim of the spray and took the majority of the sprayed assault. My husband was now obviously upset. The manager came up, said "I can't kick out a paying customer." I'm sorry, but your customer just assaulted a 1 year old (with no apology to us) and are we not ALSO paying customers!? Now my child and our food is soaked in beer. At this point it had been an hour of us in this horrible restaurant. We all just decided to eat as fast as we could because we were hungry and ready to get the hell out of this terrible place.
The waitress did not come back to our table to refill drinks and we had to flag down staff for refills. I'm 8 months pregnant and I drink a TON of water. Also being out all day at pride fest we were all very thirsty.
When we left to pay we asked for corporates number, they refused to give us a number and told us to go to the website where we can place a comment. What a joke. The manager then again defended the customers actions with the statement "I'm sorry, I've had a long day too" ...did your long day involve you along with your food getting sprayed with alcohol?
If you're a redneck that likes beer sprayed on families and your food, this is the perfect place for you!