Daniel
Google
Genuinely terrible, and not at all deserving of its high rating. I ordered a flight of cider, and asked for sweet ciders. All four I got were room temperature warm, three tasted strongly of apple cider vinegar.
I came on an evening there was a guest chef. His food was also, room temperature to cold. And just not good.
My best advice - food is better hot, cider is better cold, Young American is better left un-visited.
EDIT - I specifically asked for sweet cider when I ordered. If your staff is so equipped to say “hey, actually our cider is all lukewarm and sour” that would have been an excellent time to say it. I absolutely would have left. Next time, speak up, friend. I also did talk to the staff before I left. They could have asked me a question, they did not. It’s fine; but don’t act like I rushed out without giving anyone an opportunity to talk to me 🙄. I assume the mandatory 20% tip is part of the reason your staff don’t ask if there’s an issue. I asked a question about how the tip worked, and how to leave a 20% tip (as I was paying, getting ready to leave, with a full plate of food and all the cider sitting there. Yes - talking to your staff, using words). Your staff was more than accommodating in explaining it was already added to my bill by default. I left “so quickly” because I quickly realized I find your food and drink inedible.
And good to know it’s deliberate, not accidental, your drinks and food are sour and room temperature. I’ll take that under advisement from here on out. Thank you for the clarity. My apologies on being such a brute, so uneducated in the finer things you offer the public.