Hungry S.
Yelp
Had such high hopes, given all the buzz. Have lived in many of the places that Chef Miriam has in her pizza-making journey (Clinton Hill, Park Slope, etc. but not Dayton, tho). Tonight's service was surprising and disappointing.
After asking the waiter his favorite of the night, I ordered that one. When the pizza came after a long wait (he had told us upon arrival that there was only one person in the kitchen tonight, so we understood this part), it was the wrong one. I asked him about it and figured he'd say something like:
1. So sorry, let me take that away and we'll squeeze you in at the front of the line in the busy kitchen to get you the right thing, but that'll still take XX minutes. Would that be ok?
2. Or wow, that's the exact opposite of what you ordered. If you'd like to just eat this one, we'll comp it. What's your preference?
Instead, he asked me to solve it and asked what I'd like to do. To keep it simple, an not make him feel bad about his mistake, I asked him to just give me a deal on the $26 pizza because we couldn't wait longer. Instead of saying sure, he said he'd have to ask permission.
As we were about to leave he came back and despite noticing I'd eaten one slice said that the chef could offer me a dessert. It's something I can't eat so I said no thanks, and that that was the end of it. He didn't have a comment either way.
The people in my group thought it odd that a place would bring the wrong order to the table, ask me to come up with a solution, then disagree with that solution and offer something that didn't work and upon hearing that didn't care.
I get that a place can have growing pains or new staff or an off night. Any one or more of those might have been true tonight. That said, we can agree that basic service is to make things right when things go wrong. That was not true tonight and we can't recommend this place to friends.
For those who do go, a quick pro tip: Menu says to order one pizza per person, so we did. But they are nice and substantial in size, with those around us each eating half or less of theirs and asking for take home boxes. Two adults can easily share one unless you want some to take home.