Zam-Zam Middle Eastern Grill

The obese female worker is rude! They need to get out of the kitchen if they can't stand the heat. They probably don't know what that phrase means. They don't know what service with a smile means. They're rude to the delivery people who are also customers! I'm not talking about the drivers being busy. I'm talking about them trying to talk smart and being arrogant. I wasn't in a hurry. I know how to pace myself. These foreigners lack understanding and education. I earned a master's degree and enjoy moonlighting as a delivery person. Most people are a master of nothing and claim to be a jack of all trades which means uneducated and ignorant in most areas. There's no justification for a higher education.

The lady at the desk is super rude ! It’s so impressing for me how zamzam team knows and aware of her rudeness, but she still working there and dealing with customers every day…. The problem is I just found out a lot of people has problem dealing with her … She literally Picked up Food with her gloves that she picked the money with... She lies with the timing she doesn’t care if you spend your day waiting there..The attitude is Unbelievable! I was trying to understand why she doing this She literally walked away while I was talking to her .. she raised her voice and that was shocking…It’s a big disappointment to have such a employee like that ..zamzam Has a great desserts.. But people is definitely Gonna start hate going there not to deal with this disrespectful woman… The chocolate kanafa is AMAZING But the woman at the desk ruined everything for us today … Very unprofessional, very disrespectful and full of attitude…

Ordered Zam Zam for the first time tonight. This was truly love at first bite. OMG it's so good!! Some of the best falafel I've ever had and the garlic sauce is addictive. Easy ordering on the website. Speedy delivery and everything arrived hot and packed well. So happy to find this so close to home. How lucky!

Tasty food, with perfect ingredients for a great authentic experience. Great spot for a quick bite or take out. Authentic atmosphere with perfectly fitting music. Will come back and recommend to friends.

If you're coming out of a Cubs game or in Wrigleyville and you want to get some great tasting Middle Eastern street food within walking distance of Wrigley Field, this is definitely worth the stop. The menu has all your different shawarmas and falafels with fries, soups and rice as side options. I tried the chicken shawarma in a pita and it was very good, although I felt mine had a little too much sauce. Definitely let them know how much sauce you want. Other than that the staff was very friendly and the dining area was very well kept. They'll even let you use their bathroom if you're not even buying anything which is super rare. I will definitely return to Zam Zam and would recommend it to anyone.

Ordered delivery a few times and both times the food came faster than expected and was very good! We ordered two chicken shawarma dinners and liked the variety of side options it came with. Will definitely order from again.

Great food, it is very delicious. Amazing service the cashier is a very sweet woman. I believe her name is Wendy. I recommend the chicken shawarma.

Everything was very good. The hostess was delightful and very accommodating with me customizing my menu item a bit. Just a few suggestions. I would love it if customizing in order for a bit easier. For example I had the bull that includes falafel but I don't like falafel. I also subbed out the baba ganoush instead of the hummus. It would be nice if you could just pick a protein veggies and a few sides. I would also love to have cucumber dill sauce as a side and not an entire dish.