Zaro’s Family Bakery

I got a sesame bagel with cream cheese, not worth the calories. The only way i can describe it is doughy. So much so, it feels like you are eating playdoh.It gets stuck to your teeth kinda bagel. The bagel was toasted. I got a carrot cake which was nice, i liked the fact that is not overly sweet. i think it has cinnamon, or some spice i cant put my finger on it. I liked it, and would get it again. Because of the cake it is why i rated 3 and not 2 stars. I also got almond crossant, and the word that comes to mind is undercooked. It is not crispy.

I tried their rugelach for the first time. They were okay, a bit dry to my taste. The pastry itself was light and flaky. However, the inside was like chocolate brown, but on the dry side. The sugar on the top was a nice touch. Overall, it was okay. Probably wouldn’t try it again.

Handy food court in Grand Central Station and a perfect spot to recharge before hitting the path again.

Good balance of fillings.Great stop for being on the go. Staff was fast and made sure the people who were asking for free food left other patrons alone. I got the Jeremy J.

Disappointed with the lack of effort on the cream cheese spread and quantity. Flavorless bagels. Only in a pinch and starving should you come here. Coffee is probably fine

most excellent bagels in the world and cookies and i come in from Connecticut once a week or twice a month and get everything here and then freeze it the best and The best staff to help!!

I stopped in at the grand central station location just a few days ago to grab the Knicks black and white and I was really disappointed I got one that had a good portion of it broken off!! At least it was still good though and the Knicks killed it that night which made up for it so I’m not mad at it all!

A convenient place to get pastries, like croissants, while waiting for your train at Grand Central Station. The service is fast and fairly friendly. Hard to judge that because everyone has their bad days. Just so long as they're not rude, which they weren't. I got 1 plain croissant, 1 almond, and 2 chocolate. They were crisp on the outside, tender and fluffy on the inside. The almond paste was just the right amount. The chocolate one was solidly good, nothing exceptional. They offered other bakery items that I did not try. Quick, convenient, and tasty.

- Ambiance/Vibe: This location is not a sit do down type of shop. It is a quick walk up and go. It's perfect for the morning commute when you're on the go. There is not the time more place to sit. The workers were some of the sweetest people, but they were ready to go go go. - Coffee: the coffee was great. I broke from my normal iced vanilla latte to try something new. I can't remember the name but it was sweet with cinnamon. I loved it. - Food: As a bakery and coffee shop, this shop had so many amazing food options. Challah, pretzels, sandwiches, cookies, scones, danishes, and so much more. - Prices: On the coffee shop side, prices were very on par to what I'd expect for similar shops in the area - Staff: the staff were amazing at this location. They were sweet but they didn't play. They were done with our order super quick - Merch: zaro's may have merch at other locations, but as this one was a grab and go, it was all about the food and coffee Overall I give this one a solid 4/5 's and would keep in mind for a morning commute caffeine run

Just a regular bagel and black and white mocha. I did enjoy how it came with a small tuxedo cookie sample (fun fact..m tuxedo cookies originated in NYC). If you want coffee and a pastry I'd recommend popping in to a Zaros near you!

I can promise you this, I will never be back. I just learned what's it's like to eat a barely toasted gluten free bagel. Guess what? It tastes like old, stale and cold bread in that state. MAYBE, if the person who took my order wasn't so busy arguing with her coworker, whilst they spoke over the pastries in front of them (so unfortunate), maybe she would have noticed that what she served me shouldn't have been served. Yeah, one and and done on Zaro's. For $7.60?! Ya'll gotta git THAT together.

Cinnamon latte is amazing. They use the leftover cinnamon sugar. Warmed up a spinach croissant it was great. Probably difficult during rush hour but was lovely when I went!

I've given this place a few tries and it just keeps getting worse. I ordered an everything bagel toasted with plain cream cheese and a small coffee cream and sugar. Simple, right? WRONG. First I learned I have to ask them to DOUBLE toast it if I didn't want it cold and chewy. Then they give me the bagel in the photos. There was so little cream cheese, I had to order from somewhere else. I wasn't going to just eat a dry bagel. Lastly, my coffee had no sugar in it. It was just coffee and milk. By the time I got to some sugar, it was cold. Will not be returning.

I came here on a recommendation for Kosher food, as I had intended to treat a colleague here who only ate kosher. I ordered a Bagel with lox. I asked for what was depicted on their posters. The shop was quite busy and there were no seats for eat-in dining. Not much for ambiance as it appeared to be a take-out type of place. The bagel, although tasty was lacking in ingredients particularly the LOX ! For a $20 bagel and lox ...I was expecting more lox. I also purchased 3 large cookies which all totaled to be $30. The cookies were pretty decent but not quite to make up for my disappointment for my lack of lox. The posters advertising their bagel and lox looked a lot more satisfying than the actuality.

Quick and friendly! I walked in with zero idea what I wanted and the man that helped me was so friendly and didn't rush me at all! Everything bagel with scallion cream cheese and the LARGEST large iced coffee! The bagel was soft and delish but the start was that cream cheese The iced coffee was super good without any bitterness.

$6 lattes are a rip off - espresso was made with those automated machines you'd find in cheap hotels and milk was frothed haphazardly (I am a former barista. The lady placed the wand in the cup filled with cold milk and walked away which is not how it works. You are supposed to move the cup up and down to ensure your milk gets properly steamed and create a nice foam). Cashier assumed I wanted a medium without asking and snapped at me when I tried to correct her to a small. Terrible service attitude. Stall was also bombarded with 3 homeless panhandlers aggressively terrorizing patrons in the morning. Nothing was done by the people running the stall and customers were left to fend for themselves.

Conveniently placed right outside a set of tracks, so you can always pick a bag of baked goods to travel on Metro North. We were waiting for our train and decided to pick up a few croissants and scones with a drink for the train ride. The baked goods were delicious and hit the spot. It is a small stand but size doesn't matter, it is good!

Just wanted a bagel. 6:25pm Whole pile of bagels and they refused to sell me a bagel... No explanation given.

Every time I come here the women that work the counter are just a little tense. I asked for a everything bagel, toasted, with schmere, bacon and cheddar cheese. The lady clearly got stressed about how to input the special order in to the system and started telling me I wanted a l bacon egg and cheese... I told her I didn't know how she should be ringing the order but just reiterated what I wanted. It stressed her out so much that it stressed me out and because I was in the middle of a commute I didn't stick around. Too much.

Every time I come to Zorro's in Grand Central, it is incredibly slow, notoriously slow. Waiting to order a bagel is never less than 30 minutes even when there's five people in line. I don't understand how the staff can be so inefficient.

Their black and white cookie was the best thing I've had in years, 5 stars would recommend

Talk about a disorganized crew! They kept mixing up orders and giving the wrong orders to customers. It took about 15 minutes for them to open each false order and correct everyone's. When my boyfriend asked for water, all they could sell him was bottled water. The food was okay, not worth the poor service. Won't be coming back if I can help it.

Very nice Cashier/ Barista, the lady warmed up my pastry and Was very friendly. The Spinach and Cheese filo was amazing! Soft and cheesy and flavorful and had everything seasoning. I will def get this on my trips now when riding the metro north. I will get an iced coffee next time. The counter is open and it's easy to order. I also got Raspberry Rugelah to take home. Definitely recommend when in the area

I came here and I would say this bagel was amazing. I had an everything bagel with cream cheese and it was so good. The bagel was flavorful and the dough was the right amount of density. I really enjoyed this bagel and it did not need to be toasted. The staff is very friendly and very efficient. I will definitely come back to try other items.

Food was average but price was higher side. Service was nice but interesting how I got my food last when two people came after me. Would avoid and go other spot next time.

Came here early in the morning bc this was one of 2 places open. Got the BEC, chocolate croissant, and a cold brew. Good taste, but not the best presentation. The BEC was nice and warm and overall a solid sandwich. It was a little smushed and lopsided but tasty. Chocolate croissant was nice too. Presentation was not the best as the bits of chocolate that are visible were burnt looking and not the most appealing visually. But the bread was fluffy and the ratio of chocolate to bread was good. The cold brew really didn't taste like cold brew at all. It kind of tasted like stale iced coffee with a really sour taste. My least favorite item out of everything I got

This food is amazing ! My favorite bacon egg and cheese sandwiches ever! They make the best breakfast sandwiches ever . Soo good and fresh the crescent I've ever had it's so fresh and just amazing .

Best almond croissant ever. It's big, and today it was a little burnt just slightly but it was such a rich flavor like brown butter. The amount of almond inside. Just perfect.

First time and quite disappointed with freshness of bagel...the bagel was stale. However the cream cheese spread was delicious with jalapeños.

Oh my god! This place is amazing! They have so many bakery choices & amazingly delicious bagels. I had a toasted everything with cream cheese. The flavor of the bagel was so good. ...my coffee was very strong. It definitely work me up but it was like drinking mud. Had the coffee tasted better it would have been a 5 star review. Service was okay - we got forgotten about for a minute but I'm forgiving of it because they were just so busy. I will definitely stop in again when I'm in the area.

This place was great! Had the best bagel of my life and when I requested cream cheese they stuffed it with a bunch! If I lived in the area, I'd be in here every day! Also, best donut of my life. Easily.

If you're looking for a poor experience and a big attitude this is the place to come. The older woman with sort hair working there, taking orders was so snobby. She was rushing me and practically yelled at me while I was deciding what I wanted. She must hate her life and job considering how she treated me and my family. She does not deserve to work there. The coffee was good tho because she didn't make it .

While wandering at gran central my nose counts help but smell the delicious pastries and breads coming from a corner. I approach the corner and saw this place called Zaro's family bakery. We ordered a cookie with M&Ms and a cannoli to go the place was fairly empty and we were helped within one minute the people were very nice. The place was very clean everything was efficient and most importantly the pastries were delicious.

Grab and go only. This Zaro's is upstairs in a corner. Three Stars because it is so crowded just like the other locations. I find the employees rather unfriendly too. I can't deal with their system. No problem with the taste! Rarely do I find a low customer traffic period when I can dash up to the counter and get waited on with ease. This spot is convenient for travelers to and from work. Maybe since there are so many offices nearby it keeps busy. You can find Zaro's directly across from the transit museum. I used to prefer the other bakery a few steps away. It is gone. I won't mention the name. It wasn't as costly either. You could buy a loaf of bread and they would slice it. If you're a fan enjoy. I'll wait for a day when I'm in the mood to rub elbows with the other customers. :-)

I always stop there and get a toast blueberry muffin light with butter. When I ordered from the 2 brothers. I get it perfectly but when I ordered from the woman. Who seems to be either a manager or a boss. Today Friday 3/24 There she always does it wrong. For example, ask for a toasted blueberry light with butter. She did not toast it and was heavy butter. I Repeated my order to her to make sure it was correct. She said yes when I got to work it was all wrong. I didn't appreciate being lied to. If you go there make sure she's not working cause she really. Doesn't care about your order or customer service

I was early for a flight and It was breakfast time so i decided to go to Zaro's. This place had one of the best bacon, egg, and cheeses that I have ever had. The egg was fried and cooked perfectly, the bacon was well done, and there was just the right amount of cheese. I got it on a croissant and it was just exquisite. I also got a chocolate croissant, and that was very solid as well. Service was fast and nice, especially for a crowded place, the food was excellent, good things on the menu. Only downside is that the food can be expensive, but what do you expect when you go to a nice airport restaurant. Overall this place is a excellent pick for a quick bite on the go.

John A. I ordered a slice of cheese cake and a slice of the chocolate cake mind you your slices are smaller and your prices are bigger.The chocolate slice was old and crusty.Don't think I am going back.Really disappointed.

iced coffee is either good or tastes like it's been sitting for too long, other than that the bald guy in the late afternoon working there is so rude and never greets customers, won't look your way or anything but get upset when you order at the register ???, picks and chooses whoever he wants to pay attention to... maybe say "hi, how can i help you" just like any person who works in the food serving business. also to add on i had told them to give me a cookie on the bottom cause the one on top had a fly sitting on it and i guess one of the new kids were going to throw it out and that same bald guy said just hold it and put it back in the display. so disgusting !

I got a bagel with strawberry spread and a pretzel. The total was 10.40 which is extremely affordable for being in grand central station. The service was very fast. And they clearly have it figured out.

This place closes at 7:50 and won't let you in even though it says it's open until 8. I'm writing this review before 8 and they had a ton of bagels just sitting there but they wouldn't let me in to buy them. Unfortunate.

During my commute to work, I pass this place frequently. Today, I decided to make a pit stop and order a toasted bagel with egg and cream cheese-- gross! For one, my bagel was completely hard and the cream cheese was just slapped on rather than nicely spread on. Now, it's been years since I've even indulged in McDonalds but the egg here was exactly how McDonalds seems to make theirs ..... disgusting and not fresh. After one half of my breakfast sandwich, I ended up just throwing the other one out. Also, they need a friendlier staff. I know it's early in the morning but this is the job you signed up for. Going forward, I will def bypass this morning nightmare!

Rude taking orders, we were visitors so we weren't "quick" enough to answer questions about what we wanted. Got attitude from the order taker boss man with nyc ego. Will try the hundreds of other coffee shops in nyc and get caffeinated without the bad attitude

If you're on the run and can't actually stop at Tompkins sq or another popular bagel hub zaros is always a perfect quick stop either at grand or penn

Nearby Grand Central station, I made a quick stop by Zaro's branch located inside the terminal. Despite being around 3:45PM, it was very busy, and I quickly grabbed one of the Chocolate Babkas that are pre-wrapped in a display case by the entrance. Having enjoyed one of these Babkas a few years back, I was very excited to dine on one again. It was quite different than I remembered, as this time around the chocolate tasted darker and more bitter versus being milkier and sweeter. Additionally, this version was coated in a dark chocolate streusel crumble that could satiate any chocoholic. The bread portion was also laced with more of the same ribbons of dark chocolate than I remembered. So far all positive, but one negative I noticed was the bread was not as buttery soft and rich as my last experience. Nonetheless the use of a darker chocolate really made up for that slight flaw.

Went here 3 different times in 3 months and they got my order wrong every time. They higher incompetent workers with no brain cells.

The old standby in Grand Central for your coffee/baked goods needs throughout the day. Sunday morning, not much of a line for breakfast-to-go. Lots of early-morning sugary options; settling on a Blueberry Scone ($3) and a large iced coffee ($4ish). Coffee has a taste of a medium blend, though needed a lot of milk and sugar to get to where it needed to be. Scone is delicious; soft on the inside and several blueberries scattered throughout. Overall a filling breakfast that's easy to eat. No frills place - simple takeaway spot when in a hurry.

The bagel(without being toasted was hard and old tasting. Not worththe almost $4.50 for a bagel with cream cheese at all!! But more importantly... the two women at the register were absolutely RUDE. I had to say stop talking to me like that!" .... what happened to this "used to be great bakery!!"

This is not a full service Zaro's location. This is a small quick grab store with no seating. It is located on the upper level (main concourse). I have had pastries from here a few times and found them to be all to be fresh and tasty. The selection is very good with many bagels, cakes, cookies, and breads to choose from. Yes, everything is overpriced but that's because they want to ripoff all the commuters in a rush. The line can get long during rush hours.

I love Zaro's. Have been going here for years as I go in and out of the city. It's a quick moving line. Just pay attention to what's going on. You can't be some tourist on your cell phone. This is one of the busiest spots in all of NY. So order, pay and get out of the way and wait for your bagel to toast.

Located right by Track 16, that took me home via the New Haven line, Zaro's is easy to miss. What catches your eye more than the shop, is the highly unorganized line and people waiting around for their food to be ready. Seriously, please do something about the mess of a line. One single line could be so much more efficient. My everything bagel with scallion cream cheese was average at best, and it lacked the mouthwatering unique flavor I love when eating a true NYC bagel. The price, over $4 was high, but somewhat understandable due to the location. Outside of bagels, they offer breads, speciality coffee, cookies, cupcakes and more. Basically they have everything to solve your sweet tooth craving before a short or long train ride. I've been to many bakeries in the Grand Central area where the food quality is better and the prices are lower. Next time, I will purchase my food before going into Grand Central so I'm not left to select from limited pricey options.

My company has standing orders with Zaro's for platters of bagels once a month. And probably 70% of the time they're stale. Why they continue catering from Zaro's I'll never know. There's the old adage about fool me once, shame on you, fool me twice, shame on me. And then there's this. They do have a good variety, in the usual flavors like everything, poppy seed, egg, pumpernickel, blueberry etc. When they aren't stale, I quite like the cinnamon raisin bagel with cream cheese or whipped butter. But they're usually stale. Out of sheer convenience, I've also gotten breads here, including their French loaves and Seeded Rye sliced bread. Everything has a shelf life of 1 day. Stale by the evening or definitely the next morning. Only their almond croissant has been good, and for a space full of baked items, that's a sad batting average.

This place has been going down for years, I can only hope what I experienced today was rock bottom, otherwise have mercy on your souls. Back in the day, traveling through GCT to Westchester, getting a buttered Challah roll, and maybe a black and white, on the way was about the best you could do. In the past few years, I've encountered rude staff, dry challah rolls, and, today, the worst GoshD black and white I've ever had the displeasure of choking down two bites of. WHAT HAPPENED. WHO'S RUNNING THIS HOTEL??? I'm sitting on a train right now with no recourse to get the taste of that vile cookie away because they took away bar carts at the tracks. Zaro's: the world is a terrible place. People are stressed. Do a mitzvah and give them the delicious baked goods they've always expected from you!!! Shame!!! (And call ya mutha!!!!)

As I walked in grand central, which in haven't been in many, many years! I knew there was a Zaro's. thought I'd check it out! I was hoping to get a bag of chocolate chip cookies, from back in the day!! Well that wasn't the case! Now they only have large size cookies. I didn't think it was all that! I was also looking for Rugelach. I wanted to get a mixture of the flavors, but that wasn't the case either! I had to buy a 14 oz box, of one flavor. So I purchased chocolate. Not sure how they are, bc I bought them for someone!

I don't like coming here because of how this place is set up. When you walk in, the first person takes your order and screams it to someone down the line. All the staff taking orders are screaming the orders, but I don't know who to. Then I followed the line and started moving toward the cashiers. A second guy asked me my order and I told him what kind of bagel I got. He screamed my order just like the first guy. Then we continued walking in a line toward the cashiers. The cashier asked me what I got. I was so confused because who were both the guys screaming my order to. But, i told her what I got and she rang me up. Then I waited for my bagel on the side. When they were done, the second guy screamed my order.I got it and left. Why wouldn't they just ask me my name or keep a piece of paper along side my order? That's how Zuckers does it. It would be a lot easier on them to do it this way. When I got to work and tried my bagel, I threw it out after a couple bites because I did not like the way it tasted. Some places order bread that tastes like plastic. I am giving this place a 2 because another time I ordered an almond croissant and because of alllll the other pastries I haven't tried (they look good)!

Bagel and cream cheese ($3.11) - 5/5. Quick bite at the Grand Central Station. Crusty and chewy in the inside, with good amount of lite whipped cheese cheese, yum! Iced Latte ($5.15) - 4/5. Little overpriced but made well.

It's a great place to grab something sweet for home or simply as a gift. I've purchased cookies, apple crumb pie and apricot rugula from here. Very good! It's located in between the 2 entrance gates to Metro North. It's isolated from all other stores. Check it out and get a cookie for your train ride!

We were looking for bagels and lox close to our hotel for breakfast one morning, and over and over people told us to go to Zaro's. There was one in Grand Central, which was just a couple blocks from our hotel, so we headed over around 10 am on a Sunday. The place was packed, but the ordering process was swift, and I got a plain bagel with lox, to go. It took almost 15 minutes for my bagel. Every order that came up during that wait was for other customers, and I could not understand why my order was taking so long. It was a bagel. With lox. However, I had no understanding of the craft happening behind the counter. When my order was ready and they charged me out (the bagel was wrapped and I hadn't seen it yet), it cost more than $12. For a bagel. With lox! I was annoyed at the wait, surprised by the charge, and thinking to myself, this had better be a freakin' good bagel! We took the wrapped bagel back to our hotel room and unwrapped it. It was toasted, and the sandwich had a thick layer of cream cheese, a thick layer of smoked salmon (ie. both separate/not combined which is what I expected), a couple slices of tomato and a couple slices of red onion. Did I say it was thick? It was too thick to bite into without all the ingredients squeezing out the sides, and it was messy. And totally delicious. Luscious actually. So good we went back the next morning and coughed up $12 for another one. Although we didn't eat anything else at Zaro's, we are big fans of their bagel with lox. Go and eat this. It's pricey but decadent.