Deniece T.
Yelp
Good Evening,
My name is Deniece Thomas, mother of Tammy Thomas and I am writing this letter in order to bring public awareness and increased scrutiny to the crooked and unscrupulous business practices Zhou B Art Center located at 1029 W. 35th Street, Chicago, IL 60629. In addition to several other business operations at the establishment, this company supposedly provides rental space to individuals, business and organizations for professional and private events. However, instead of conducting business based on integrity and sound, ethical business practice, the management of the company appears to be engaged in a consistent pattern of fraud and deceit, swindling individuals and families out of the hefty deposits that they require customers to pay in order to use their facility. This letter is one of many efforts to expose these crooked, so-called "business people" whom are apparently taking advantage of poor and working-class people of Chicago and especially struggling African-American families who reside on the city's southside.
I am a mother of two and reside in the Bronzeville community where I have lived all of my life. My daughter, Tammy, and her fiancé, entered into a contract with the Zhou B Art Center to rent their space for their wedding which was to be held on August 12, 2023 (from 3pm to 1am). The contract stipulated that the total cost of the rental would be $7,775 which would be for the use of the 1st and 2nd floors (the lower floor for the wedding and the upper floor for the reception). The contract was signed on June 6, 2022 and an initial deposit of $3,875 was given to the Zhou Art Center at that time.
Nevertheless, the following year, on April 28, 2023, Tammy received an email entitled "Notice of Contract Termination" allegedly because of non-payment of the balance $3,875. However, upon closer examination of the contract, there was conflicting information about when final payment is due; and we believe that this was deliberate. Indeed, on page 2 of the contract, in a section entitled "The remaining balance of the Rental Fee" it reads: "Remaining balance is due by 90 days prior to your event date (April 12, 2023)". However, April 12th is actually 122 days prior to the event and NOT 90 days. So the contract stipulates a specific date that is not consistent with the time that an unwitting customer believes they he or she has been allotted to pay. This confusing and contradictory language opens the door for fraud and abuse.
And on page 3, the term 90 days is mentioned twice more: 1) "If the cancellation is made 90 days or more from the Event date: the Venue will retain the original non-refundable and non-transferable deposit of 50% of the Venue Rental Fee with no additional balance due"; and 2) "If the cancellation is made 90 days or less from the Event date: a cancellation fee of 100% of the Renter's total remaining venue rental fee will be due."
Since it has been mentioned 3 times in the same contract, the 90-day window appears to be a well-established benchmark for the Zhou B Art Center when engaging with their customers. However, to the contrary, the managers of the company instead chose to enforce the April 12th date as written in the contract --- which was clearly outside the 90-day window of when the balance of the funds would be due. Consequently, they used this misleading and fraudulent maneuver to justify keeping our $3,875 security deposit by claiming that we didn't pay the balance by the date written in the contract. THIS IS FRAUD.
So I am utilizing every avenue and means available to me in order to expose this criminal enterprise, especially since we have found out that they have defrauded other struggling families of their hard-earned, meager resources as well using this very same tactic.
Sincerely,
Deniece Thomas